Transcript
TABLE OF CONTENTS
Section 1: Brief Introduction Names ----------------------------------------------------------------------------------- 2 Technical Index ------------------------------------------------------------------------- 4 Part Name ------------------------------------------------------------------------------- 5 System Connection Diagram ---------------------------------------------------------- 7
Section 2: System Programming General Programming Instructions --------------------------------------------------- 8 Default Values -------------------------------------------------------------------------- 8 System Program Password ------------------------------------------------------------- 9 Restore To Default Mode --------------------------------------------------------------- 9 PABX Port Enable/Disable To Compatible With Key Phone --------------------- 10 Enable / Disable External Line ------------------------------------------------------ 10 Attendant Mode Of CO Line --------------------------------------------------------- 12 Day And Night Service ----------------------------------------------------------------13 External CO Line Ringing Extension At Operator Attendant Mode --------------15 Attendant Extension At Auto-Attendant Mode -------------------------------------16 Outgoing Message Record For Auto-Attendant Mode ---------------------------- 17 Outgoing Message Play -------------------------------------------------------------- 18 Holding Music Playing -------------------------------------------------------------- 18 Extension(s) To Access Only One Appointed CO Line -------------------------- 19 Exclusive CO Line Of Authorized Extension(s) --------------------------------- 20 Extension Group --------------------------------------------------------------------- 21 CO Line Group ----------------------------------------------------------------------- 22 Restricted Prefix Digits ------------------------------------------------------------- 24 Licence Prefix Digits ---------------------------------------------------------------- 24 Extension Outgoing Class ---------------------------------------------------------- 25 Extension Number Management ---------------------------------------------------- 27 Extension Make External Call Mode ----------------------------------------------- 29 Extension External Call Time Limited ---------------------------------------------- 30 Extension Monitor Voice Record ---------------------------------------------------- 31 Flash Time For Call Transfer -------------------------------------------------------- 32 Extension Password Management -------------------------------------------------- 33 Change System Time ------------------------------------------------------------------34 Clear Call Bill(s) In Memory ------------------------------------------------------- 34 Delay / Reverse Charge Mode -------------------------------------------------------35 Second Outward Code -----------------------------------------------------------------35
TABLE OF CONTENTS
Section 3: Operation Make Internal Call ------------------------------------------------------------------- 36 Make External Call ------------------------------------------------------------------ 37 Answer External Call ---------------------------------------------------------------- 38 Call Pick Up ---------------------------------------------------------------------------38 Transfer External Call To Another Extension ------------------------------------- 39 Party Conference (2 Exts and 1 CO) ------------------------------------------------40 Internal Call Transfer ---------------------------------------------------------------- 40 Internal Party Conference ( among 3 extensions) --------------------------------- 41 Extension Call Operator -------------------------------------------------------------- 42 Busy Transfer ------------------------------------------------------------------------- 42 Unconditional Transfer -------------------------------------------------------------- 43 Boss and Secretary Function --------------------------------------------------------- 43 Use Extension By Password --------------------------------------------------------- 45 Do Not Disturb ------------------------------------------------------------------------ 45 Broadcasting --------------------------------------------------------------------------- 46 Verify Extension Number And Port Number --------------------------------------- 47 Doorbell & Doorlock ----------------------------------------------------------------- 48 Remote Program ---------------------------------------------------------------------- 49
Section 4: Appendix System Programming List ---------------------------------------------------------- 50 Operation ------------------------------------------------------------------------------ 52 PC Call Management Instruction -------------------------------------------------- 52 PC Call Management Module Instruction ---------------------------------------- 53
Section 5: Appendix KP-06 Series Key Telephone Brief Introduction ---------------------------------- 55
Section 1: Brief Introduction Welcome to use TC-2000 K series PABX, this series include these models: TC-308AK ( 3 CO lines + 8 Extensions) TC-416AK (4 CO lines + 16 Extensions) TC-2000HK ( Card expandable structure, 2 to 6 CO lines, 4 to 32 Extensions) TC-2000DK ( Card expandable structure, 4 to 16 CO lines, 8 to 128 Extensions) TC-2000VK ( Card expandable structure, 4 to 16 CO lines, 6 to 64 Extensions)
The system is Card Expandable Structure, the main features are as below: 1. Any extension ports enable compatible with our Two-Wires Key Telephone and limitless quantity, use it directly after connected. 2. Flexible Extension Number Assignment ( 2, 3 or 4 digits) 3. FSK / DTMF Caller ID, Internal and External Caller ID transferred 4. Extension Password 5. Different Class for Extension 6. Second Outward Code 7. Discretional Ringing Extension Assignment when Operator Attendant Two Operator Extensions Assignment when Auto Attendant 8. 3 pieces OGM for auto-attendant use 9. Day and Night Service 10. Extension Call to Operator by one touch button 11. Busy Transferred, Unconditional Transferred and Do Not Disturb 12. Ten Difference Groups for Extensions and CO lines 13. Call Transfer, Three Parties Conference, Caller ID transferred 14. Support PC Call Management Software, have Reverse Detect function can have nicety bill after apply Reverse Detect service from telecom office 15. Internal "Call Bill Memory" and Clock to ensure system can record the bill even when PC Call Management software is not started 16. PC Voice Record Software optional 17. Remote Program function to make the maintenance easier.
TC-2000HK,DK and VK series have below additional features 1. Card Expandable.CO line, Extension increase / decrease freely 2. Power switch, internal batteries optional, TC-200DK series can keep working about 70 hours after power failure 3. External Music Input, allowed change the holding music freely 4. Allowed compatible with external amplifier for broadcasting
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Section 1
Basic System Construction
1.1 Names µ Ú ÒTC-2000AK » ½ Ú » ù ± ¾ ½ á ¹ ¹
4
3
5
308AK Back View 3
4
5
416AK Back View 1
Face View
2
---- LED ---- Power Switch ---- CO line port ---- Extension port ----Power socket ---- COM port ---- Voice Record switch(OGM) ---- PC voice record port
Left Side view 7
6
8
Right Side View
TC-2000HK
PABX
Telephone Exchange
2
1 4 5 6
3
----LED ----Power Switch ----Power Socket ----Power fuse ----External Music Input Port ----PC Voice Record ----Broadcast signal output port ---- COM Port ---- Voice Record Switch(OGM) ----CO lines 11 ---- Extensions
7
10
8
9
Front View 11
Back View
2
Section 1
Basic System Construction
TC-2000DK
Telephone Exchange
1 2 Front view 4
7
8 9
3
10
6 5 Back View
11
13
Internal View
12
1. Power supply LED 2. Power supply switch 3. CPU LED 4. CO line LED 5. Power supply socket 6.Fuse(2A) 7. CPU board 8. Tone board 9. No.1 and No.2 CO line expansion board 10. Extension expansion board 11. Power supply board 12. Expansion board Location Solt 13. Internal battery (Optional)
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Section 1
Basic System Construction
1.2 Technical Index Capacity (Different model has different capacity) Outside (CO) Lines =2,3, 4, 6, 8, 12 or 16 Extensions = 4 to 128 Exterior sockets: Extension/CO line, PC network, TC-2000DK series has additional features: Tone Output, External Music Input, Voice Recorder, Broadcast. Communication Channels: AK = 7 HK = 7 DK=15 VK=15 Transmission Attributes: Extension to Extension 1.5dB Extension to Trunk line 2.0dB Ringing Current: Model AK = AC 65V/50Hz Model HK,DK,VK = AC65V/25Hz Feeding Current = DC 48V/25mA Relative Unbalance Against Ground: 300Hz-600Hz 40dB 600Hz-3400Hz 46dB Dialing Mode: DTMF
Signal Tone: CO Line: Tone from Local Telecom Office Internal Dial Tone: 450Hz, Continuous Square Wave Internal Ringing Tone: 450Hz, square wave, 1sec on and 4sec off Internal Busy Tone: 450Hz, square wave, 0.3sec on, 0.3sec off Internal Verify Tone: 450Hz, square wave, 1sec on Internal Error Tone: 450Hz, square wave, 0.3sec on, 0.3sec off Caller ID: Receive: DTMF, FSK Bell 202) Send: DTMF Power Supply: AK: AC220V 10% /15VA HK: AC80V 260V /35VA DK: AC80V 260V /60VA VK: AC80V 260V /50VA Backup Battery HK has internal battery, DK,VK are optional HK: 6V/10AH*1pcs Charge current 1A DK: 12V/7AH*4pcs Charge current 200mA HK,DK,VK: External Music Input Power Level: 1Vrms Resistance:10K HK,DK,VK: Broadcast Output Power Level: 200mVrms Resistance:1K DK,VK Telephone Voice Recorder Control Voltage:48V/10V In Point Environment: Temperature: 0 C-40 C Relative humidity 90%
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Section 1
1.3
Basic System Construction
Part Name 1 CPU board
CPU is the control center of PABX,have control chip,connection circuit. One socket in the CPU board is for PC COM port connecting, supplied one switch is allowed connect with PC COM port Switch
switch
The user can make the connecting cable by ordinary 4pin telephone cable as follows ( Advert the color order of cable and orientation of the Rj11 plug and the telephone cable is within 100 meters) White Green Red Yellow
Port A
1
Rj11 plug A
Plug Flatly
Port B
White Green Red Yellow
Facture 1 Uncover the two ports(port A and port B)of 4 pins telephone cable with appropriate length; 2 Unkit the cable, the color order is Yellow, Red, Green and White; 3 Use two standard Rj11 plugs, insert the telephone cable by the same color orientation into the same orientation Rj11 port (port A and port B); 4 Make sure the telephone cable has been inserted well, impact it by plier;
2 Tone board 1 2 3 4
5 6
Tone board is take on generates internal dial tone, ringing tone, false tone, music, and compile the extension dialing, have many molectron, be avoid the static when insert or remove the card. Part Names 1 Volume Switch for Music on Holding 2 External Music Input pot. Can adopt ordinary mono plug, input radio, CD or Mp3 as external music source for call on holding 3 OGM protection switch to avoid the internal OGM does not swilled out by the interference(Refer 2.26 page18) 4 Broadcasting port (Refer 3.19 page 45) 5 Voice Recorder port (Refer 2.63 page 32) 6 PC Record port (Refer 2.63 page 32)
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Section 1
Basic System Construction
3 CO line board
08
16
07
15
06
14
05
13
04
12
03
11
02
10
01
09
No.1 CO line board
Outside (CO) line board is take on connect with PSTN, various CO line signal can transmit to each extension port by tone exchange system that in CO line board to realize communicating between CO line and Extension. Allowed maximum install two pieces of CO line board, and have 8 CO line ports in each CO line card, maximum have 16 CO lines. The port order of No.1 CO line board are 01~08 from the bottom up; the No.2 CO line board are 09~16 from the bottom up. The line will priority enter the idle lower CO line port when internal extension make the external call. To reduce the CO lines are occupied by the outgoing calls, we suggest to connect the high-frequency used CO lines that for external call incoming to the higher CO line port Arrester is a device to be installed on outside (CO) line to prevent a damaging from thunder. We recommend to install arrester. In addition, grounding (connection to earth ground) is very important to protect the system. (Thunder damaging is void warranty)
No.2 CO line board
4 Extension board 08
16
07
15
06
14
05
13
04
12
03
11
02
10
01
09
Extension board is connecting with internal telephone, the system can build internal communication or external call by tone exchange system. Maximum allowed connect with sixteen extension cards, have 8 extension ports in each board, total have 128 extensions. The port order of each extension board is increased from the bottom up, The No.1 card are 01~08, the No.2 board are 09~16 from the bottom up, thus analogically. We are recommend to installed the arrester for extension lines when the extension lines are expose at outdoor.
No.2 No.1 Extension board Extension board
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Section 1 1.4
Basic System Construction
System Connection Diagram With creepage protection
Extension
CO line
Arrester
Arrester
AC 80v 260v
VOIP
MP3 External Music
Internet Junction Shelf Junction Shelf
Amplifier
Ground Wire Voice Recorder COM Port Computer 1. The connection way of model AK,HK,VK are almost as same as DK, please refer above chart when connecting. 2. We recommend equip arrester for CO lines and Extensions; 3. Keep away from AC power source when install the telephone cables. 4. Avoid using the same power supply outlet for computers, telexs, and other office equipment. Otherwise, the system operation may be interrupted by the induction noise. 5.Unplug the system during install or remove the expansion boards, and the boards should be install or remove vertically to avoid short circuit. 6. After starting the system, if the system does not operate properly, restart the system. If the system still does not operate properly, please contact with our agent or dealer.
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Section 2
System Programming
2.1 General Programming Instructions 2.1.1 This system has a default factory setting. If any of the programming needs to be changed, the user can change the setting by system programming. 2.1.2 System programming can only be performed from extension 8001. 2.1.3 The user should input the password to enter the system programming. 2.1.4 Press * to start programming a system setting. Enter the code and parameters for changing a system setting. Press # to complete the programming of a system setting. To correct a wrong system setting, press * to do the programming of a system setting again. There is no need to hang up the telephone. 2.1.5 After programming a system setting, a long confirmation tone is sent indicates that the system setting has been successful. A series of short "Beeps" tone is sent indicates that the system setting was unsuccessful. Please check or reset the unit. 2.1.6 In this manual, we have marked when the functions are different for different model AK,HK,DK.
2.2
Default Values * Attendant mode: Operator Attendant * Ringing extension at operator attendant: 8001,8002,8003,8004 * Operator No.1Extension at auto-attendant: 8002 Operator No.2 Extension at auto-attendant: 8003 * External Dial Mode: Dial 0 or Select CO line * CO line Caller ID mode: Standard FSK, DTMF * Trunk Group: Not set * Extension / CO line group: 0 * Extension outgoing class: No restriction * Restricted/ Licence Prefix Digits: Not set * Extension / CO lines Monitor Record mode: Not set * Extension External Call Time Limited: Not set * Hook-Switch Flash time:760 ms
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Section 2
System Programming
2.3 System Program Password Entry Format: * * 01 ABCD # ABCD = System Program Password. Description: Allows the user to enter system programming by system program password,suppose the password is 1234 .
* * Pick up 8001
0
1
1 2
3
4
#
Input ** 01 1234 #
Du
programming
If the user has entered into the programming mode by password, the user should not hang up extension 8001 until all the desired system settings have been modified, otherwise the user has to input the password again to enter into the programming mode.
2.4 Change System Program Password Format: * 02 ABCD # ABCD = New password (Default password = 1234) Example, you want to change the password to 0000 :
* 0 2 0 0 0 0 # Pick up 8001(unlock)
Input * 0 2 0 0 0 0 #
Du
Hang up
Example: The default password is 1234. We suggest to change the password before using the PABX. If the user wants to change the password to 5678, the user should input * *01 1 2 3 4 # to enter the system, then input * 02 5 6 7 8 # to change the password to 5 6 7 8. Suppose the user needs to change the password again to 1111, the user should input ** 01 5 6 7 8 # to enter the system, then input * 02 1111 # to change the password to 1111. When you forget program password, please contact with your dealer to restore the password by Remote Program function.
2.5 Restore To Default Mode Format: * 6 000 # Description:This format to restore the system to avoid useless data left after testing. Note: This format is not restore the CO line Open mode, Extension Number and Call Bill Memory.
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Section 2
System Programming
2.6 Extension Port Enable/Disable To Compatible With Key Phone Format: * 84 ABCD M # ABCD = Extension Number M=0= Use Single Line Telephone M=1= Use Key Telephone Description: Initially enable connect key phone or single line phone with any extension port of PABX, auto-configure after power ON, dispense with assignment. Certain extension port change from Key phone to Single Line phone, require input * 84 ABCD 0# on Key Phone that connect with 001 port. (001 is un-lock). Example: PABX Extension port 8008 has used Key Telephone, now, change it to use Single Line Telephone.
*
Pick up 8001(unlock) Key Phone
3 4 8 4 8 2 0 1 8 1 0 # # 0 #
Input * 84 8008 0 #
Du
Hang up
2.7 Disable Compatible Key Phone For All Extension Ports Format: * 84 # All extension ports are disable compatible with Key Phone.
2.8 Enable External (CO) Line ( No.1 Co Line Card )
µ Ú Î å ½ Ú É è Ö Ã ¹ ¦ Ä Ü » ° » ú ¶ Ë ¿ Ú Format: * 3 1 ABCDEFGH # ABCDEFGH = CO Line ports number = No.1CO line card of DK model = 1 to 8 Description: Assigns which external ( CO ) line is connected to which CO line port. Example : The port 1, 2,3,4,5 of No.1 CO line card is connected with CO lines, it is correspond to CO line 1, 2, 3, 4, 5.
*
Pick up 8001(unlock)
3 1 1 2 3 4 4 # # 5 #
Input * 31 1 2 3 4 5 #
Du
Hang up
2.9 Disable No.1 CO Line Card Format * 31 # Description: When the No.1 CO line card is not installed or it has not CO line, please close/disable it to avoid no response when pick up extension.
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Section 2
System Programming
2.10 Enable External (CO ) Line ( No.2 CO Line Card ) Format: * 3 2 ABCDEFGH # ABCDEFGH = CO Line ports of No.2 card = 1 to 8 Description: Assigns which external ( CO ) line is connected to which CO line port. µ Ú Á ù ½ Ú È ¡ Ï û È « ² ¿ ¹ ¦ Ä Ü » ° » ú Example :The port 1, 2,3,4,5 of No.2 CO line card is connected with CO lines, it is correspond to CO line 9, 10, 11, 12, 13.
*
Pick up 8001(unlock)
3 2 4 4 1 1 2 3 # # 5 #
Input * 32 1 2 3 4 5 #
Du
Hang up
1. This format is only function for model DK,VK. 2. The port number 1 to 8 of No.2 CO line card are correspond to actual CO line 9 to 16. 3. The line will priority enter the idle lower CO line port when internal extension make external call. Example, CO line 1,2,3,4,5 have been connected, the extension A will access CO line 1, meanwhile, extension B will access CO line 2. To reduce the CO lines are occupied by the outgoing calls , we suggest to connect the high-frequency used CO lines that for external call incoming to the higher CO line port 4. The CO line can be connected do not accord to the order, for example, we can connect CO line 1,2,5,6,7,8, leave the port 3 and 4 are vacant.
2.11 Disable No.2 CO Line Card Format * 32 # Description: When the No.2 CO line card is not installed or it has not CO line, please close/disable it to avoid no response when pick up extension.
2.12 Disable All CO Lines Format * 3 # Description When no CO line card is installed or CO line card has not CO line, please close all CO lines to make PABX is at Intercom mode. Example: Assign PABX at Intercom mode when no CO lines are connected.
*
Pick up 8001(unlock)
3 #
Input * 3 #
Du
11
Hang up
Section 2
System Programming
2.13 All CO Lines At Operator Attendant Mode Format: * 2 1 # Description: Assigned ringing extension will ring when CO line is received, pick up extension to answer the call.
1 #
* 2 Pick up 8001(unlock)
Input * 2 1 #
Du
Hang up
2.14 All CO lines At Auto-Attendant (Outgoing Message) Format: * 20 # Description: In this mode, the external caller will hear the Out Going Message recording. None of the extension will ring.
0 #
* 2
Pick up 8001(unlock)
Input * 2 0 #
Du
Hang up
2.15 Certain CO line(s) At Operator Attendant Mode Format: * 2 1 mn # mn = CO line port number(01-16) Description: Assign operator-attendant mode for certain CO lines, while other CO lines remain in auto-attendant mode. Example: Assign CO 3 at operator-attendan, and assign remain CO lines at auto attendant mode.
* 2
0
* 2
#
Pick up 8001(unlock) Input * 2 0 #
Du
1 0
3
Input * 2 1 03 #
#
Hang up
Suggest to assign all CO lines at auto-attendant mode before this assignment to avoid conflicts with previous setting.
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Section 2
System Programming
2.16 Certain CO Lines At Auto-Attendant Mode Format: * 2 0 mn # mn = CO line port number(01-16) Description: Assign Auto-attendant mode for certain CO lines, while other CO lines remain in Operator-attendant mode. Example: Assign CO 2 and CO 10 at Auto-attendan, and assign remain CO lines at operator attendant mode.
* 2
1 #
Pick up 8001 Input * 21 #
* 2 Du
0
0 2
Input * 2002 #
#
* 2 Du
0 1
0
#
Input * 2 0 10 #
Hang up
Unlock
Suggest to assign all CO lines at Operator-attendant mode before this assignment to avoid conflicts with previous setting.
2.17 Auto-Exchange Attendant Mode In different Period (Day and Night Service) µ Ú Ê ® Á Format: ù ½ Ú * É87èAB Ö ÃCD Ö µEF ° àGH · ½MÊ#½(Period · Ö Ê1)± ¶ Î × Ô ¶ ¯ × ª » » £ ¨ È Õ Ò ¹ Ö µ ° à Format: * 88 AB CD EF GH M # (Period 2) AB CD = Start Time EF GH = End Time M=1= Auto-Attendant Mode M=0= Operator Attendant Mode Example: Assign 8:30am to 12:00am, 13:30pm to 17:30pm at Operator Attendant Mode. Other times is at Auto-Atttendant mode.
* 8 7 0 8 3 0 1 2 0 0 0 # Pick up 8001 (unlock)
Input * 87 0830 1200 0 #
Du
* 8 8 1 3 3 0 1 7 3 0 0 # Du
Input * 88 1330 1730 0 #
Hang up
1. Use 24 hours to denote the time; 2. Assign two periods for one day (refer above example), everyday is same. You also can assign period over one day. Example: 22:00pm to 8:00am (next day) at Auto-Attendant mode, other times is at Operator Attendant mode. Just need to input * 87 22 00 08 00 1 #. 3. When switch to assigned period, attendant extension is the pre-assigned attendant extensions. µ Ú Ê ® Æ ß ½ Ú È ¡ Ï û Ö µ ° à · ½ Ê ½ · Ö Ê ± ¶ Î × Ô ¶ ¯ × ª » »
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Section 2
System Programming
2.18 Cancel Auto-Exchange Attendant Mode In Different Period and Night µ Ú Ê ® Á ù ½ Ú É è Ö Ã Ö µ ° à · ½ Ê ½ · Ö Ê(Day ± ¶ Î × Ô ¶ ¯ Service) × ª » » £ ¨ È Õ Ò ¹ Ö Format: * 87 # ( Cancel Period 1) Format: * 88 # (Cancel Period 2 ) After cancel, the system will restore to pre-assigned attendant extensions.
2.19 Auto-Exchange Attendant Mode In Certain Day * 89 # (ÃDay µ Ú ÊFormat: ® ° Ë ½ Ú1 A ÉM è Ö Ö µ1) ° à · ½ Ê ½ · Ö È Õ × Ô ¶ ¯ × ª » » Format: * 89 2 A M # (Day 2 ) A = Week = Monday to Sunday = 1 to 7 M=1= Auto-Attendant M=0 = Operator-Attendant Example: Assign Saturday and Sunday are under Auto-Attendant mode, other days are Operator-attendant mode.
* 8 9 2 7 1 #
* 8 9 1 6 1 #
Pick up 8001 Un-lock
Input * 89 161 #
Du
Input * 89 271 #
Hang up
1. This format is assign whole day attendant mode, even if the appointed day has been assigned Period Attendant Mode, it will not work. 2. Example, you can assign whole day at Auto-Attedant on Sat & Sun, 8:00am to 12:00am & 13:30pm to 17:30pm at operator-attendant mode from Mon to Fri, other times at Auto-Attendant. 3. When switch to assigned period, attendant extension is the pre-assigned attendant extensions.
µ Ú Ê Cancel ® ¾ Å ½Auto-Exchange Ú È ¡ Ï û Ö Attendant µ ° à · ½Mode Ê ½ ·InÖ Certain È Õ × ÔDay ¶ ¯ × ª » » 2.20 Format: * 89 1 # ( Clear Day 1 ) Format: * 89 2 # ( Clear Day 2 ) After cancel, system will auto-restore to pre-assigned attendant extensions.
µ Ú ¶CancelAuto-Exchange þ Ê ® ½ Ú È ¡ Ï û È « ² ¿ × Mode Ô ¶ ¯ × ª » » 2.21 Attendant Format: * 89 3 # After cancel, system will auto-restore to pre-assigned attendant extensions.
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Section 2
System Programming
2.22 Cancel CO Line Ringing Extension At Operator-Attendant mode Format: * 11 mn # mn = CO Line port number (01-16) Example: Cancel ringing extension of CO line 03 and CO line 15.
*
1 1 0
*
3 #
Pick up 8001 Input * 1103 # Unlock
Du
1 1
1 5 #
Input * 1115 #
Du
Hang up
The CO line port number must be 01 to 16 (two digits) inputted, here 01 to 09 stands for CO line 1 to 9.
2.23 External (CO) Line Ringing Extension At Operator Attendant Mode Format: * 12 mn abcd # mn = CO Line port number (01-16) abcd = Current extension number Description: The user can select which extension(s) must ring, when there is an incoming call on an external CO line. Example, Assign Ext. 8003 and 8031 to ring when external call on CO line 02.
*
Pick up 8001 Unlock
1 2
0 2 8
0 0
*
3 #
Input * 12 028003 #
Du
1 2
0 2 8
0
3 1 #
Input * 12028031 #
* Maximum allows have four ringing extensions for each CO line, please clear the previous setting accord to the format of item 2.22before change the ringing extension. * Any extension can be assigned as ringing extension, use its current extension number when setting.
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Section 2
System Programming
2.24 Operator No 1 At Auto-Attendant Mode Format: * 2 5 abcd # abcd = extension number Description: Assign an extension to be Operator No 1 at Auto Attendant Mode. When external caller dial 0, his call will be transferred to operator. Example: Assign extension 8006 to be Operator No.1
* 2
Pick up 8001 Unlock
6 #
5 8 0 0
Input * 25 8006 #
Du
Hang up
* Any extension can be assigned as Operator extension, use its current extension number when setting. * At Auto-attendant mode, when external caller dial 0, his call will be transferred to Operator No.1. The incoming call will be auto transferred to Operator No.2 when operator No.1 is busy.
2.25 Operator No 2 At Auto-Attendant Mode Format: * 2 6 abcd # abcd = extension number Description: Assign an extension to be Operator No 2 at Auto Attendant Mode. The incoming call will be auto transferred to Operator No. 2 when Operator No.1 is busy. Example: Assign extension 8026 to be Operator No. 2.
* 2
Pick up 8001 Unlock
6 8 0 2
6 #
Input * 26 8026 #
Du
Hang up
* At Auto-attendant mode, when external caller dial 0, his call will be transferred to Operator No.1. The incoming call will be auto transferred to Operator No.2 when Operator No.1 is busy. The system will send out message,"the extension is busy, please dial other extension" when both of operator extensions are busy. * No matter at Auto-attendant mode or Operator attendant mode, internal extension will be connected with Operator No.1 first when he dial 9, if No.1 operator is busy, his call will be auto transferred to Operator No.2. The system will send busy tone when both of operator extensions are busy. * The default Operator No.1 extension is 8002, Operator No.2 extension is 8003.
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Section 2
System Programming
2.26 Out Going Message Record (OGM) Format: * 2 2 N # N = 1 = OGM 1 = Maximum 12 seconds N = 2 = OGM 2 = Maximum 4 seconds N = 3 = OGM 3 = Maximum 4 seconds Description: Allows the extension assigned as an operator or manager to record up to 3 outgoing voice message. This message is played when a external caller accesses the DISA feature. Example: OGM 1: "This is A company, For the sales division, press 8003. For the service division, press 8006. For fax, press 8008, To call operator, press 0 " Description: The unit will answer the call and play an out going message. The calling party has the option to dial the number of internal extension directly e.g.8003 or dial 0 for the operator. OGM 2: " We are sorry. The line is currently busy, you could dial other extension number, if you want to call the operator, press 0 " Description: The unit will play out going message in the case of desired extension is busy. If the external caller does not enter any correct extension number within a certain period, then the call will be released. OGM 3: "We are sorry. The line is no answer, you could dial other extension number, if you want to call the operator, press 0 " Description: The unit will play an out going message in the case of desired extension is no answer after the caller dial the extension number within a certain period. If the external caller does not enter any other correct extension number within a certain period, then the call will be released.
* There is has Record switch on the tone board, turn the switch to ON before record message. Turn the switch to OFF after finish recording. * A Beep tone is heard at the beginning of recording and another Beep tone to end of recording. * Limitless times to record message, new message overwrite old messages. * Recording in the quiet surroundings by high quality telephone, require lifts up handset to record.
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Section 2
System Programming
Please refer to the schematic of Tone- Board:
Record ON
Record OFF OFF
ON
Right Side View of Model AK
Model DK Tone-Board
2.27 Out Going Message Playing Format: * 2 3 N # N = 1 = Play OGM 1 N = 2 = Play OGM 2 N = 3 = Play OGM 3. Description: Listen to the Out Going Message (OGM) recording and to test the quality of the telephone. PABX TC-2000DK and TC-2000VK Series have two sets inner record system, twice complete and clear OGM is heard indicates the tone system is working properly. If only once OGM is heard indicates the system is not work properly, please record the outgoing message again (Refer 2.26 page 17)
2.28 Holding Music Playing Format * 2 4 # Description: This system is integrated with internal Holding Music. Listen internal or external holding music for a short period, and to test the quality of telephone. Plug the external Holding Music source into the external Music Input port, then the system will play the external Holding Music instead of internal built holding music.
* 2
4 #
Pick up 8001(unlock) Input * 2 4 #
Du
Hang up
* If no music is heard, please check whether the tone volume switch has been adjusted to lowest.
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Section 2
System Programming
2.29 Certain Extension(s) To Access Only One Appointed CO Line Format:
* 4 1 MN abcd # MN = CO line port number (01-16) abcd = Extension number Description: Certain extension to access only one appointed CO line. Even if other CO lines are free, the assigned extension(s) disable to access those idle CO lines. But the incoming call on other CO line(s) can be transferred to assigned extension.. Example: Extension 8032 to use CO line 07 only.
*
4
1
Pick up 8001 and unlock
0
7
8
0
3
2 #
Input * 41 07 8032 #
Du
Hang up
* Not allowed assign two CO lines for one extension ( maximum has only one CO line for each extension), the last setting will overwrite the previous one.
2.30 Cancel Certain Extension(s) To Access Only One Appointed CO Line Format: * 4 3 abcd # abcd = Extension number; Description: Cancel certain extension(s) to use only one appointed CO line . Example: Cancel extension 8032 to access only a designated CO line.
* Pick up 8001 and unlock
4
8
3
0 3
2 #
Input * 43 8032 #
Du
Hang up
2.31 Cancel All Extension(s) To Access Only Appointed CO Line Format: * 4 3 # Description: Cancel all extension(s) to access only appointed CO line.
* Pick up 8001 and unlock
4
3 #
Input * 43 #
Du
19
Hang up
Section 2
System Programming
2.32 Certain Exclusive CO Line Of Authorized Extension(s) Format: * 4 2 MN abcd # MN = CO line port number (01~16), abcd = Extension number. Description: The exclusive CO line is only allowed accessed by authorized extension(s) . Other extensions has not right to access it even if exclusive CO line is free, but the authorized extension can access other idle CO line. Example: Exclusive CO line 13 of extension 8008 assignment.
*
Pick up 8001 and unlock
4
3
1
2
0
8
0
8 #
Input * 42 13 8008 #
Du
Hang up
* Each exclusive CO line can have maximum of four authorized extensions.
2.33 Cancel Certain Exclusive CO Line Of Authorized Extension(s) Format:
* 4 4 MN # MN = CO line port number (01 ~ 16) Description: Cancel exclusive CO line of authorized extension(s) . Example: Cancel exclusive CO line 13.
*
Pick up 8001 and unlock
4
4
1
3
#
Input * 44 13 #
Du
Hang up
2.34 Cancel All Exclusive CO Line Of Authorized Extension(s) Format: * 4 4 # Description: Cancel All Exclusive CO Line Of Authorized Extension(s)
* Pick up 8001 and unlock
4
4 #
Input * 44 #
20
Du
Hang up
Section 2
System Programming
2.35 Distribute Certain Extension(s) To Different Group Format
* 47 ABCD G # ABCD = Extension number G= Group number = 0~9 Description: To calculate the charge for different department, we can distribute certain extensions for each department/group. Example: Assign extension 8006,8007,8008 to (sales division)group 1, extension 8009,8010 to(service division)group 2.
*
Pick up 8001 and unlock
8 0
0
4
7 8 0
8 0
6 1 #
Input * 4780061 #
8 0
8 1 #
Input 8008 1#
0
Du
Input 8009 2#
Du
7 1 #
Input 8007 1#
8 0
9 2 #
0
0
Du
1
Du
0 2 #
Input 80102#
* We can use batch program way when extensions are have same format. Refer to above example, after input * 47, you can continue to input extension and group number thereafter, only when has wrong inputted or need do change, should input * 47 again. * Different groups can build internal communication, but not allowed to use the CO line that belong to other group.( Page 23) * The call can be transferred among different groups, but it is differentiate when Call Pick Up. (Refer 3.4 page 38) * Default Mode: Group = 0
2.36 Distribute All Extensions To Same Group Format
* 47 G # G = Group number = 0 ~ 9 Example: Distribute all extensions to group 0.
* Pick up 8001 and unlock
4
7 0
#
Input * 47 0#
Du
21
Hang up
Section 2
System Programming
2.37 Distribute Certain CO Line(s) To Different Group Format
* 48 MN G # MN = CO line port number =01~16 G = Group number =0 ~9 Description: To calculate the charge for different department, we can distribute certain CO line(s) for each departments /group. Only allowed self-group extension(s) to access the appointed CO line(s) that belong to self-group. Example: Distribute CO line 08 09 10 11 to (sales division)group 2.
*
4
8 0 8
2
0
#
Pick up 8001(unlock) Input * 48082#
1
1
0 2 #
Input 10 2#
Du
Input 09 2#
Du
1 2 #
Input 11 2#
Du
9 2 #
Du
Hang up
1. Only self-group extension(s) is allowed access to appointed CO line(s) that in self-group. Example, Ext.8008 and CO line 08 are belong to group 1, Ext.8009 and CO line 09 belong to group 2. Ext.8008 can access CO line 08, it is not allowed access CO line 09, but the incoming call on CO line 09 can be transferred to Ext. 8008. 2. Default Mode: Group = 0
2.38 Distribute All CO Lines To Same Group Format
* 48 G # G= 0 ~ 9 Example: Distribute all CO lines to group 0.
* Pick up 8001 And unlock
4
#
8 0
Input * 48 0#
22
Du
Hang up
Section 2
System Programming
Related Feature Reference Use the program of item 2.35,2.37 We can have flexible grouping of CO lines. Example 1. Distribute extension A,B,C,D to group 2, extension E,F,G,H,J,K to group 3. Distribute CO line 1,2,3 to group 2, CO line 4,5,6,7,8 to group 3. Thus, Ext. A, B,C,D are allowed access CO line 1,2,3 only, Ext.E,F,G,H,J,K are allowed access CO line 4,5,6,7,8 only, dfferent groups can build internal communication and the call can be transferred. Please refer following diagram. Extensions of Group 2
Extensions of Group 3
A B C D
E F
G H J
K
PABX
1
2
3
4
CO lines of Group 2
5
6
7
8
CO line of Group 3
Example 2: Distribute extension A,B,C,D to group 2, CO line 1,2,3,4,5 to group 2. Assign CO line 1 to be exclusively accessed by extension A and B, other extensions have not right to access CO line 1 even if CO line 1 is free, assign extension D to access only CO line 5, it has not right to access other CO lines even if other CO lines are free.
Extensions of Group 2
A B
C
D
PABX
1
2
3
4
CO lines of Group 2
23
5
Section 2
System Programming
2.39 Prefix Digits Of Restricted CO Line Number Format
* 57 G ABCD # G = Group of prefix digits of restricted CO line number = 1 ~ 6 Group ABCD = Prefix digits of restricted CO line number = 1 ~ 4 digits Description: Assign restrict prefix digits freely, the CO line numbers that with these prefix digits are restricted to dial. Example Restrict to dial the numbers with prefix 0 and 168 that in group 1; Restrict to dial the numbers with prefix 13 and 9 that in group 2.
* Pick up 8001
*
5
7 2
5
7 1
1 6
0 #
Input * 5710 #
Du
8 #
Input 168 #
9 #
1 3 #
Input * 57213 #
Du
Input 9 #
Du
Hang up
Maximum have 20 pieces restricted prefix digits of each group. Example: Suppose the prefix digit of long distance call is 0,and assign 0 to group 3. To restrict the extension 8012 to dial long distance call (G =3).
*
7 3
5
*
0 #
Pick up 8001 Input * 5730 #
Du
5
1 8
0 1 2 3 #
Input * 5180123 #
Hang up
2.40 Prefix Digits Of Licence CO Line Number Format
* 57 G ABCD # G = Group of licence CO line number = 7~ 9 ABCD = Prefix digits of licence CO line number = 1 ~ 4 digits Description: Only permit to dial the CO line numbers that with these licence prefix digits. Example: Permit to dial CO line numbers with licence prefix digit 0757 and 010, assign 0757 and 010 to group 7 (G = 7, the extension(s) that has been distributed to class 7 is permit to dial the CO line number that with prefix 0757 and 010 only)
*
Pick up 8001
5
7 7
0 7 5 7 #
Input * 57 7 0757 #
0 1 0 #
Du
Input 010 #
Hang up
Maximum have 20 pieces of licence prefix digits of each group.
24
Section 2
System Programming
2.41 Clear Prefix Digit Of Certain Group Format
* 57 G # G = 1 ~ 9 Grou ps
2.42 First Outgoing Class Of Certain Extension Format * 51 ABCD M # ABCD = Extension number M = Class M=0 = Permit to dial internal call and receive call only M=1~6 = Restrict to dial the numbers with prefix digits that in group 1 to 6 M=7~9= Permit to dial the numbers with prefix digits that in group 7 to 9 only M=91= Direct to operator as soon as lift up handset ( Ext.8001 is disable) Example: First outgoing class of Ext 8011 is Class 2 (M = 2), Third outgoing class of Ext 8016 is Class 3 (M=3).
*
Pick up 8001 and unlock
5
1 8
0 1 1 2 #
8 0 1 6 3 #
Input * 51 8 011 2 #
Du
Input 8016 3 #
Hang up
2.43 First Outgoing Class Of All Extensions Format * 54 M # M=0 = Permit to dial Internal call and receive the call only M=1~6 = Restrict to dial the numbers with prefix digits that in group 1 to 6 M=7~9= Permit to dial the numbers with prefix digits that in group 7 to 9 only
2.44 Second Outgoing Class Of Certain Extension Format * 52 ABCD M # ABCD = Extension number M = Class M=0 = Permit to dial internal call and receive call only M=1~6 = Restrict to dial the numbers with prefix digits that in group 1 to 6 M=7~9= Permit to dial the numbers with prefix digits that in group7 to 9 only Example: Second outgoing class of Ext.8035 is class 7 (M=7), second outgoing class of Ext.8118 is class 8 (M=8).
*
Pick up 8001 and unlock
5
2 8
0 3 5 7 #
8 1 1 8 8 #
Input * 52 8035 7 #
Du
25
Input 8118 8 #
Hang up
Section 2
System Programming
2.45 Second Outgoing Class Of All Extensions Format * 55 M # M=0 = Permit to dial Internal call and receive the call only M=1~6 = Restrict to dial the numbers with prefix digits that in group 1 to 6 M=7~9= Permit to dial the numbers with prefix digits that in group 7 to 9 only
Related Feature Reference Do speed program when the most of extensions are have same outgoing class. Example: Outgoing class of Ext. 8008 and 8012 is class 1, Ext.8015,8016 and 8018 is class 7, other all extensions are class 2. Thus, you can assign all extensions to class 2 first ( * 54 2 #), then change Ext.8008 and 8012 to class 1( * 51 8008 1 #, * 51 8012 1 #), Ext. 8015, 8016 and 8018 to class 7( * 51 8015 7 #, * 51 8016 7 #, * 51 8018 7 # )
2.46 Cancel Outgoing Class Of Certain Extension Format
* 53 ABCD # ABCD = Extension number Example: Cancel outgoing class of extension 8015.
*
5
Pick up 8001 And unlock
3 8
0 1 5 #
Input * 53 8015 #
Du
Hang up
2.47 Cancel Outgoing Class Of All Extension Format * 53 # Example: Cancel Outgoing Class Of All Extensions.
* Pick up 8001 And unlock
5
3 #
Input * 53 #
Du
26
Hang up
Section 2
System Programming
Related Feature Reference 1. Each extension has maximum of two outgoing class, both of classes should be in restricted prefix digits group 1 to 6 (G = 1 to 6) or in licence prefix digits group 7 to 9 (G = 7 to 9). It is not allowed to assign first class is in group 1 ~ 6, and second class is in 7 ~ 9. 2. Assign both of classes in group 1 ~ 6, the CO line numbers that with these prefix digits are restricted to dial. 3. Assign both of classes in group 7~9, only allowed to dial the CO line numbers that with these prefix digits. Example: Prefix digit 0, 168 and 13 in restrict group 2. Prefix digit 9500 and 193 in restrict group 3. Prefix digit 0757, 020 and 010 in licence group 7. Prefix digit 133 and 130 in licence group 8. Have various combinations accord to necessary as following: a. First class of Ext.A is class 2 (M=2),second class has not been assigned. Thus, Ext.A is restrict to dial the numbers with prefix digit 0, 168 and 13. b. First class of Ext B is class 2 ( M=2),second class is class 3. Thus, Ext.B is restrict to dial numbers with prefix digit 0,168,13,9500,193. c. First class of Ext C is 7, second class has not been assigned. Thus, Ext.C is permit to dial numbers with prefix digit 0757,020,010 only. d. First class of Extension D is 7, second class is 8. Thus,Ext D is permit to dial the numbers with prefix digit0757,020,010, 133 and 130 only.
2.48 Restore All Extension Numbers To Default Format: * 7 000 # Description: Restore all extension numbers to default extension number. The default extension number is 8001 ~ 8128.
2.49 Clear All Extension Numbers Format * 71 00 # Description: To clear all extension numbers before to change the most of extension numbers to avoid reduplicate number. This format will clear default extension numbers also. You can assign extension number according to item 2.52 after clear all extension numbers.
* Suggest to assign two digits extension number for the regular use or important extension. µ Ú Æ ß Ê ® ¶ þ ½ Ú É è Ö Ã ¼ Æ · * Assign extension number according to the floor, building or room number.
27
Section 2
System Programming
2.50 Length Of Certain Extension Number Format
* 72 A M # A = Prefix digit of extension number = 1 to 8 M = Length of extension number = two, three or four digits Description: Allow existing two, three or four digits extension number. Example: Assign extension number with prefix 3 has two digits, extension number with prefix digit 6 has three digits.
*
7
2 3
*
2 #
Pick up 8001 Input * 72 3 2 # and unlock
Du
7
2 6
3 #
Input * 72 6 3 #
Du
Hang up
* Default length of extension number is four digits. * Allow existing same length extension number for different prefix digits extension number. Example: Assign two digits for the extension number with prefix digit 4,5,7.
2.51 Four Digits Extension Number Is Enable Format * 7 200 # Description: Clear two or three digits extension numbers, only reserve four digits extension number, you can assign four digits extension number for the invalid number. Example: Have extension number 12,22,333,1234, after input * 72 00 #, the extension number 12,22,333 will be invalid, only 1234 is enable. You can assign four digits extension number for invalid numbers.
2.52 Change PABX Port Extension Number Format: * 7 ABC abcd # ABC = PABX port serial number = 001 to 128 abcd = New extension number of port = 10 to 8999 Example: Change extension number to 638 for port 004,extension number 33 for port 015, extension number 8168 for port 109.
*
7
0 0
4 6 3 8 #
Input * 7004638 #
0
Du
1
5 3
3 #
Input 01533 # Du
1
0
9 8
1 6 8 #
Input 1098168#
Du Hang up
To check the serial number of port, connect Caller ID phone with corresponding port, input format # * 9,then hang up; You can read seven digits on phone, the prefix three digits is the port serial number (Refer 3.21 page 46)
28
Section 2
System Programming
2.53 Certain Extension Make External Call Mode Format: * 8 2 ABCD N # ABCD = Extension number; N = 0 = Dial 0 ( Default mode ) N =1 = Direct Description: The extension can be programmed to have access to the external CO line by dial 0 first (N=0) or to have direct access to external CO line (N =1) Example: Assign extension 8008 to have direct access to the external line.
*
Pick up 8001(unlock)
8
2 8 0 0 8 1 #
Input * 8 2 8008 1 #
Du
Hang up
Format: * ABCD ABCD = extension number Description: The user should dial * before desired extension number to make internal call when extension is in Direct External Dial Mode; µ Ú Ê to ® CO Á ùline ½ Úby dial É è0 first Ö Ã (N=0) Ö µ ° means à · ½ the Ê ½ · Ö Ê ± ¶ enter Î × Ô ¶ ¯ × ª » » £ ¨ Access extension will Internal line as soon as it is picked up, need to dial 0 first to get the external dial tone before dial external number. When N = 0, the user can make internal call by dial desired extension number directly. Direct access to CO line ( N= 1) means the extension will enter external line as soon as it is picked up, allow to dial external number directly. When N = 1, the user can make internal call by dial * before desired extension number. When all CO lines are busy, the extension will auto-enter internal line, the user can dial desired extension number directly.
2.54 Assign All Extensions Make External Call By Dial 0 First Format
* 8 00 #
2.55 Assign All Extensions Make External Call Directly Format: * 8 10 #
29
Section 2
System Programming
2.56 External Call Time Limited Of Certain Extension Format: * 9 1 ABCD MN # ABCD = Extension number MN = Limited Time = 1 minute to 60 minutes Description: The system disconnects external calls when the set time expires. Example: Limited call time of Ext 8012 is 5 minutes;
9 1 8 0 1 2 0 5 #
*
Pick up 8001(unlock)
Input * 9 1 8012 05 #
Du
Hang up
* The limited call time is from 1 to 60 minutes . Less 10 minutes, by 01 ~ 09 entry (two digits) * Only react on when extension make external call, limitless when receive external call. The actual limited time has about 10seconds discrepancy from assigned time, in order to counteract the dial time; * A series of short Beeps tone is sent in every 15seconds indicates leave last one minute.
2.57
Cancel External Call Time Limited Of Certain Extension Format: * 9 2 ABCD # ABCD = Extension number, Description: Limitless call time of certain extension. Example: Cancel the limited time of Ext.8012.
* Pick up 8001(unlock)
9 2 8 0 1 2 # Input * 9 2 8012 #
Du
2.58 External Call Time Limited Of All Extensions Format: * 9 3 MN # Description: All extensions have same limit call time.
2.59 Cancel External Call Time Limited Of All Extensions Format: * 9 3 # Description: Limitless call time of all extensions.
30
Hang up
Section 2
System Programming
2.60 Enable / Disable Auto-Record For Certain Extension(s) Format: * 4 5 ABCD M # ABCD = Extension number M = 0 = OFF/ Disable M = 1 = ON / Ena ble Example: Enable auto-record extension 8013 and 8126.
*
4 5
8 0 1 3
8 1 2
1 #
Pick up 8001(unlock) Input * 4580131#
Du
6 1 #
Input 8126 1 #
2.61 Enable / Disable Auto-Record For All Extensions Format: * 4 5 A # M = 0 = OFF / Di sable M = 1 = ON / Diable
2.62 Enable / Disable Auto-Record For Certain CO Line(s) Format: * 4 6 MN A # MN = CO Line port number (01 ~ 16 ) A= 0 = OFF / Disable A =1 = ON / Enable Example: Enable auto-record CO line 03 and CO line 12;
*
4 6
Pick up 8001(unlock)
0
3 1 #
Input * 4 6 03 1 #
1 2 1 Du
#
Input 12 1 #
* Any calls via the assigned CO line, the conversation will be recorded.
2.63 Enable / Disable Auto-Record For All CO Lines Format: * 4 6 A # M = 0 = OFF / Di sable M = 1 = ON / Enable
31
Section 2
System Programming
* Only record external call, do not react on for internal call. * Only has one recording route allowed only one extension is being record at the same time. Example: Ext.8013 is being record, mean-while, Ext. 8126 is make external call, Ext. 8126 will not start to be recorded until Ext. 8013 is hang up. * Besides use tape recorder or digital voice recorder, we supply PC Record Software for PABX TC-2000DK and TC-2000VK series. When use digital voice recorder or PC Record Software, require to connect it with the Digital Port on the tone board, please refer below chart. Tape Voice Recorder Music
Broadcast Voice Recorder
RJ11Plug
Digital Port
PC(Tone Card MIC Port) Digital Voice Recorder
Tone- Board
2.64 Hook-Switch Flash Time Range Format: * 8 3 ABCD # ABCD = flash time = 100ms to 2000ms Description: FLASH means tap the hook-switch fleetly, it is as same as to lifts up handset apace after hang up. Flash Time is the period since after hang up to re-lift up handset. If re-lift up handset after assigned flash time, the line will be released. If re-lift up handset in the assigned flash time, the system will know that the user is ready to transfer a call, the line will be keep on. Suppose flash time is 1200ms, if you do not re-lift up handset in 1200ms, the line will be released; if re-lift up handset after 1200ms, you can dial new number; if re-lift up handset in 1200ms, you can transfer a call. Example: Assign flash time to 1000ms.
* Pick up 8001(unlock)
8
3 1 0 0 0 # Input * 83 1000 #
Du
Suggest to assign the flash time to 760ms normally.
32
Hang up
Section 2
System Programming
2.65 Change Extension Password Format
# * 5 ABCD abcd ABCD = The current extension password abcd = The new password that you want to change to be Example: Extension 8018 wants to change the password from 1234 to 2589.
#
*
Pick up 8018
5 1
2
3
4 2
5
8
9
Input # * 5 1234 2589
Du
Hang up
* Default extension password is 1234, suggest to change password before use. * If you forgot password, please contact your administrators who charge PABX, he can restore the password to 1234. (Refer 3.15, page 43)
2.66 Restore Password Of Certain Extension Format
* 94 ABCD # ABCD = Extension number Example: The user of extension 8027 forgot his password, he can restore the password to default 1234.
* Pick up 8001 and unlock
9
4 8
0 2 7
#
Input * 94 8027 #
Du
Hang up
The default extension password is 1234 (Refer 2.65,page 33)
2.67 Restore Password Of All Extensions Format * 94 # Example: Restore all extensions password to 1234.
33
Section 2
System Programming
2.68 Change System Date & Time Format: * 95 1 YY MM DD W # ( Change Date) YY = Year MM = Month DD = Day
W = Week
Format: * 95 2 HH NN # ( Change Time) HH = Hour NN = Minute Description: We supply PC Call Management Software. Call Bill Memory can record the Call Bill even when the PC is shut off. Require to assign correct time for the Call Bill Memory and Key Phone, when the time of Key Phone is not properly, use this program to adjust correct time. Example: Assign system date is Aug 13,2006 (Sunday), time is 15:20pm.
*
9
Pick up 8001(unlock)
*
9
5
2 1
5
5
1 0
6
8 1
3
7
Input * 95 1 06 08 13 7 #
2
#
Du
0 #
Input * 95 2 15 20 #
* * * *
0
Du
Hang up
Use two digits to denote the date and time. June = 06. Nine o'clock = 09 Use 24 hours to denote the time. 4.0pm = 16 Monday to Sunday = 1 to 7 System time may become un-properly after power failure more than one day, please inspect the time when power failure.
2.69 Clear Call Bill(s) In Memory Format * 96 00 # Description: Call Bill Memory is charge to record the call bill when the PC is OFF. Call Bill(s) will be transferred to PC when the PC Call Management Software is start up. Clear the useless call bill after system testing. Example: After debugging the PABX, we need to clear some useless call bills.
* Pick up 8001(unlock)
9 6
0
0
#
Input * 96 00 #
Du
Hang up
1. Call bills will not be restore after clear. 2. This memory can store 2,000pcs to 2,5000pcs bills ( The capacity is decided by number length)The user should transfer the bills in memory to PC often to avoid the capacity of memory is full.
34
Section 2
System Programming
2.69 Delay / Reverse Charge Mode Format: * 85 0 MN # (Delay Charge) Format: * 85 1 # (Reverse Charge) MN = Delay Time = 10sec to 60sec Delay Charge: PC software will start to charge after assigned time even if the called party is no answer. Reverse Charge: PC software will start to charge only when called party is lifts the handset. You should apply Reverse Charge service from Telecom Office first.
2.70 Second Outward Code Format
* 97 A MN # A = Second outward code = 1 to 8 MN = Special CO line serial port number = 01to 16 When the user make external call by second outward code, the system will autosearch CO line start from MN. Description: Have two kinds of CO lines from different telecom office. Such as normal CO line and VOIP CO line (special CO line). The user can select VOIP line to make external call (Refer 3.3 page 37), if the selected VOIP line is busy, the user has to select CO line again. To more convenient operating, the user can make external call by dial second outward code, thus the system will auto search free CO line start from MN. Example: Have seven normal CO lines port 1 to port 7, and five VOIP lines port 8 to port 12 (MN=08). You can assign auto-search VOIP CO line by dial 3 ( A =3).
* Pick up 8001 and unlock
9 7
3
0
8 #
Input * 97 3 08 #
Du
Hang up
1. Prefix digit of extension number is not allowed as same as the second outward code. Example, second outward code is 3, any extension number with prefix digit 3 are invalid. 2. Connect special CO line in series behind normal CO line. When dial 0, the line will enter normal free CO line first, if all the normal CO lines are busy, system will auto-search free special CO line. When dial second outward code, the line will not enter normal CO line, but auto-search free special CO line start from MN. 3. The user can use special CO line that in self-group only. 4. The direct external mode extension should dial * A to enter CO line.
2.71 Delete Second Outward Code Format
* 97 #
35
Section 3
Operation
3.1 Extension Make Internal Call At Non-direct External Dial Mode Format: ABCD ABCD = extension number Description: An extension can make an internal call to another extension by lift the receiver to dial desired extension number directly. Example: The user of extension 8008 wants to make internal call to Ext 8065. (Extension 8008 is at non-direct external dial mode)
8
Pick up 8008
0 6 5
Listening Dial Tone Input 8065
Internal talking
Hang up
When use Key Phone, the extension that has shortcut key its working state is shown on the LED.
3.2 Extension Make Internal Call At Direct External Dial Mode Format: * + ABCD ABCD = extension number Description: Dial * to get internal dial tone before dial desired extension number. Example: The user of extension 8011 wants to make internal call to extension 8083 (Extension 8011 is at direct external dial mode)
*
Pick up 8011
8
0 8 3
Listening Dial Tone Input * 8083
36
Internal talking
Hang up
Section 3
Operation
3.3 Extension Make External Call Mode 1 Dial 0 or Dial Second Outward Code, (Refer 2.53, page 29) Description: Dial 0 to enter external line before dial external number when the extension is at non-direct external dial mode, system will auto-search one free CO line. Mode 2 Direct dial external number Description: Dial external number directly when the extension is at direct external dial mode (Refer 2.53 page 29) Mode 3
# MN (Select Line) MN = 01~16 Description: Dial # first, then dial desired CO line port number, the Ext will enter that CO line if the CO line is free, otherwise send the busy tone. Example A: Direct external dial mode extension 8008 make external call. * Pick up extension 8008 * Dial external number after hear external dial tone Example B: Non-direct external dial mode extension 8008 make external call. * Pick up extension 8008 * Dial 0 after hear internal dial tone * Dial external number after hear external dial tone Example C: The user of extension 8008 make external call by CO line 3 * Pick up extension 8008 * Dial # 03 after hear internal dial tone * Dial external number after hear external dial tone
1. In the case the user needs to dial * or # button when he wants to use some special service from telecom office (such as Call Forwarding), to avoid the conflicts with some functions of our PABX, the user can enter the CO line by select desired CO line (above mode 3) first, then do other operating relate with telecom office. 2. Model AK,HK can use # M to select CO line. Example, select CO line 3, input # 3, its functions is as same as input # 03. 3. By press CO line shortcut key directly when use key phone.
37
Section 3
Operation
3.4 Answer External Call By Ringing Extension At operator attendant mode The assigned ringing extension(s) will ring when has external call on CO line. Pick up ringing extension to answer the call directly. At Auto-attendant mode Non of extensions will ring, external caller is listening outgoing message, caller can dial desired extension number, the corresponding extension will ring, pick up that extension to answer the call.
Ringing
Pick up
Talking with CO line
Hang up
3.5 Answer External Call By Non-Ringing Extension ( Call Pick Up) Format 1: # 7 ( Pick up the external calls to self-group) Format 1: # 9 (Pick up external calls to any group) Description: Allows a user of a non-ringing extension to answer a call that is ringing on another extension Use # 7 to pick up external calls to self- group. Use # 9 to pick up external calls to any group. Example: Ext A and Ext.B are in different group is ringing at the same time (external calls are come in), Ext C wants to pick up the call. Suppose C and A are in the same group, extension C can pick up the call to A by format # 7. There are have two cases if C dial # 9. * If the port serial number of extension A is in front of extension B (port serial No.is from 001 to 128), extension C will pick up the call to A first, B will keep ringing. * If the port serial number of extension A is behind extension B, extension C will pick up the call to B first, A will keep ringing. When use Key Telephone, can press the shortcut key that its LED is twinkling fast (0.8s:0.8s) to pick up the external call.
38
Section 3
Operation
3. 6 Transfer External Call To Another Extension Format: Hook Switch + ABCD ABCD = desired extension number Description: Allows an Ext to transfer a received external call to another Ext. Example: Ext 8002 receive an external call, and She wants to transfer this call to extension 8015.
8
Talk
EXT.8002 is talking With CO line
8015 Pick up
8002 tap hook-switch
Listening Dial Tone
8015 talking With 8002
8002 Hang up
0
1 5
Input 8015
8015 talking with CO line
There are 4 different cases when A is transfers an External call to B: a) Ext.A doesn't hang up, Ext. B lifts the handset Communication between A and B is established. The external caller is put on hold with music. Whoever hangs up ( A or B ), the system will transfer the external call to the other. b) Ext.A doesn't hang up, Ext.B doesn't answer within 25 seconds. Ext. A will be reconnected to external caller and Ext B will stop ringing, c) Ext. A hangs up and Ext.B answers external caller within 25 seconds; d) Ext. A hangs up, but Ext. B doesn't answer the external call within 25seconds. The external caller will be transferred back to Ext. A if A is free (If Ext A is busy, The operator extension will ring) if Ext A (or operator Ext) is pick up in 25seconds, the external call will be connected again, if do not answer within 25 seconds, the external call will be released. e) When use Key Telephone, can press the shortcut key of idle extension directly to transfer the call, or can use the Transfer key. We are not suggest to use tap Hook-switch to transfer the call.
39
Section 3
Operation
3.7 Party Conference ( between 2 Exts And 1 CO Line) Format: Hook-switch + * + ABCD ABCD = desired extension number Description: Allows an extension on an external call to add another extension for a 3 party conference call. Example: Extension 8002 is talking with CO line, and 8002 wants to transfer external call to 8015 to build three parties conference
*
8
0 1 5
8002 is Tap hook-switch Listen Dial Tone Input *8015 Receive CO line
3-party conference
1. If the time to tap the hook-switch is exceed the assigned flash time, the line will be released. 2. When use Key Telephone, can press Transfer key, then input * ABCD ( ABCD = Desired Extension number).
3.8
Internal Call Transfer Format
Hookswitch + ABCD ABCD = Desired extension number Description: An extension transfer an internal call to another extension. Ext.A is receive an internal call from extension B,Ext.A can transfer this call to Ext.C. Ext. A will build internal communication with Ext.C after Ext.C lifts handset, Ext.B is on holding (Ext.B cannot hear the conversation between A and C at the moment),whoever (A or C) party hangs up, the other party will re-connect with Ext.B Example: Ext.8002 is making internal communication with Ext.8036, Ext.8002 wants to transfer the call to Ext.8015.
8 0 1 5 EXT.8002 is talking with Ext.8036
Ext.8002 Tap Hook-switch
Listening Internal Dial Tone
Input 8015
Ext.8036 is on holding when Ext. 8002 is talking with 8015. Ext.8015 will build communication with Ext.8036 after Ext.8002 is hang up.
40
Section 3
Operation
1. If the time to tap hook-switch is exceed the assigned flash time, the line will be released. 2. After Ext.A tap hook-switch and input extension number of Ext.C, Ext.A will hear busy tone when Ext.C is busy, and the line will be re-connected with Ext.B. There are have following four cases when extension C is free: a. Extension A does not hang up, extension C is lifts handset Ext.A and Ext.C is build internal communication, whoever A or C hangs up, the other party will be connect with B. b. Extension A does not hang up, extension C is lifts handset Ext. A and Ext.C is build internal communication, if B hangs up, A and C will hear busy tone. c. Extension A hangs up, extension C lifts handset Ext. C and Ext.B is build internal communication. d. Extension B hangs up Ext.A will hear busy tone, Ext.C will stop ringing. 3. Press shortcut key of idle extension directly to transfer the call when use key phone, or can use the Transfer key. We do not suggest to use tap Hook-switch to transfer the call.
3.9 Internal Party Conference (Among 3 Extensions) Format
Hook-switch + * + ABCD ABCD = Desired extension number Description: Ext.A is receive an internal call from Ext.B, Ext.A is transfer call to another Ext.C, Ext.A, B and C will build three parties conference. Whoever A or C is hangs up, the other party will remain communicate with Ext.B. Example: Ext 8002 is talking with Ext 8065, they want to add Ext 8015 to build three parties conference.
*
8
0 1 5
8002 is talking 8002 tap Listen Dial Tone Input *8015 3-party conference with 8065 hook-switch
Ext. 8065 is on holding when Ext.8002 is transferring call to Ext.8015. After Ext.8015 lifts handset, three parties conference will be built. No matter during the call transfer or after three parties conference has been set up, the line will be released when Ext.B is hangs up.
41
Section 3
Operation
3.10 Extension Call Operator Format 1: 9 ( At non-direct external dial mode) Format 2: * 9 (At direct external dial mode) Description: Allows extension to call the operator. Example: Ext. 6013 wants to contact with hotel restaurant, but he does not know its extension number, he can contact with operator first by dial 9, the operator will transfer his call to restaurant directly. Maximum of two operator extensions (Refer 2.24,2.25 page 16), internal call will enter No.1 operator by dial 9, when No.1 operator is busy, the call will be auto-transferred to No.2 operator. If both of operators are busy, call transfer will be failure.
3.11 Busy Transfer Format
# * 1 ABCD ABCD = Destination extension number Example Director(Ext.8118)can assign busy transfer to his secretary(Ext.8119), when Ext.8118 is busy, other calls to Ext.8118 will be transferred to Ext.8119.
#
1 8
*
Pick up 8118
1
1
9
Input # * 1 8119
Du
Hang up
* Suppose the secretary Ext.8119 has assigned Busy Transfer to Ext.8117. When Ext.8119 is busy, the call to director Ext.8118 will not keep transfer to extension 8117. * Only the last Busy Transfer assignment is valid. * When use Key Telephone, can enter menu PROGRAM, then select Working State to do assignment.
3.12 Cancel Busy Transfer Format # * 1 00 Example: The user of extension8118 wants to cancel Busy Transfer.
# Pick up 8118
*
1 0
0
Input # * 1 00
Du
Hang up
* When use Key Telephone, can enter menu PROGRAM, then select Working State to do Clear.
42
Section 3
Operation
3.13 Unconditional Transfer Format
# * 2 ABCD ABCD = Destination extension number Example: Director (Ext.8118) can assign unconditional transfer to secretary(8119) when he is not in office. All the calls to director will be transferred to extension 8119.
# Pick up 8118
*
2 8
1
1
9
Input # * 2 8119
Du
Hang up
* When use Key Telephone, can enter menu PROGRAM, then select Working State to do assignment.
3.14 Cancel Unconditional Transfer Format
# * 2 00 * When use Key Telephone, can enter menu PROGRAM, then select Working State to do Clear.
3.15 Boss and Secretary Function Format
# * 6 ABCD ABCD = Extension number of secretary Example: Director (Ext.8008) can assign all incoming calls are transfer to secretary(8012) first to avoid some unimportant calls. All the calls to director will be transferred to extension 8012.
# Pick up 8008
*
6 8
0
1
Input # * 6 8012
2 Du
Hang up
* The last assignment will overwrite the previous setting. * After assignment, all extensions or CO lines are disable direct call to director(boss) except secretary. * This system is support maximum of 8 extensions have assigned boss and secretary at the same time.
43
Section 3
Operation
3.16 Certain Extension Cancel Boss and Secretary Function Format # * 6 00 Example: Director (8008) can cancel boss and secretary function by his extension.
# Pick up 8008
6 0
*
0
Input # * 6 00
Du
Hang up
3.17 Cancel Boss and Secretary Function for Certain Extension Format
* 98 ABCD # ABCD = Extension number Example: Cancel boss and secretary function for extension 8008 by extension8001
* Pick up 8001
9
8 8
0 0
8 #
Input * 98 8008 #
Du
Hang up
3.18 Cancel Boss and Secretary Function for All Extensions Format * 98 # Example:Cancel boss and secretary function for all extensions by extension8001.
* Pick up 8001
9
8 #
Input * 98 #
Du
Hang up
* Suggest to cancel boss and secretary function for all extensions before you want to do assignment for the most of extensions. * Should be operate on extension 8001.
44
Section 3
Operation
3.19 Lock Extension By Extension Password Format
# * 3 ABCD ABCD = Extension password (Default pSassword is 1234) Description: Lock your extension by password to avoid other users make external call by your extension. Example: Director (8018) lock his extension by password when he is not in office. Suppose his password is 2589.
# Pick up 8018
*
3 2
5
8
9
Input # * 3 2589
Du
Hang up
* All extensions are un-lock at default mode * When use Key Telephone, can enter menu PROGRAM, then select Working State to do assignment.
3.20 Un-Lock Extension By Extension Password Format
# * 4 ABCD ABCD = Extension password Example: Director(8018) can un-lock his extension by password when he return back to office. Suppose his password is 2589.
# Pick up 8018
*
4 2
5
8
Input # * 4 2589
9 Du
Hang up
3.21 Do Not Disturb Format # * 71 Description: Assign extension will not ring and send Busy Tone to the caller. But the assigned extension still can make calls. * After assign Do Not Disturb, any calls cannot dial in. * Do Not Disturb is valid before you cancel it. * Use Key Telephone to assign Do Not Disturb, when has external call on CO line,the Key Phone will not ring, but the external caller is listening echo ringing as normal(not hear Busy Tone), the external number will display on Key Phone. If you want to answer the incoming call, just need to lifts the handset.
3.22 Cancel Do Not Disturb Format # * 70 Example The user wants to cancel Do Not Disturb assignment.
45
Section 3
Operation
3.23 Broadcasting Format # * 8 Description Model HK,DK,VK allows to equip with amplifier to the Tone Output port in the Tone Board, the user can do broadcasting. Example: The manager inform the employees to have meeting at 15:00pm.
# Pick up his extension
*
8
Input # * 8
Broadcasting
Hang up
* Allow any extension to broadcasting by this format. * Refer below amplifier connection chart
Amplifier
Music AUX Input Port Amplifier Plug
Digital
Tone Board
46
Section 3
3.24
Operation
Verify Extension Number And Port Number Format # * 9 Description: Allow to verify the extension number by Caller ID telephone. Example: The user wants to verify certain extension number and port number.
# Pick up his extension
*
9
Input # * 9
Du
Hang up
* The extension will ring after hang up, there are have seven digits showing in the monitor of Caller ID telephone. The three leading digits are extension port number, the last four digits are extension current number. * When the extension number less four digits, use 0 to make up before extension number, refer below chart:
Three leading digits 017 = extension port number (It is No.17 extension)
The last four digits 0088 = extension number is 88
* When use Key Telephone, there is displaying extension Port Number and its current number on screen, add 8 before extension port is original extension number. Example, port number is 001, current number is 1234, add 8 before 001, the original extension number is 8001.
47
Section 3
Operation
3.25 Connect Doorbell & Doorlock To PABX To meet the needs of our customers, two additional functions for option. * Door bell * Electronic controlled door lock * If a Door Bell is required it should be purchased separately. * Electronic Controlled Door Lock can be purchased from lock shop or electronics store.
Door bell
Door lock
Line
1
2
3
Bell
Connect the head of bell cable to doorbell port
Connect to doorlock Connect to doorbell Connect to doorbell
A B
D C
Connect to doorlock
Door Bell port No.3 CO. line port Require to use four pin telephone cables to connect with Bell port. No.2 CO. line port No.1 CO. line port
3.26 Ringing Extension For Doorbell Call Format: * 11 04 # ( to cancel ringing extension ) Format: * 12 04 abcd # ( to assign ringing extension ) abcd = Ringing extension port number Description: The assigned extension(s) will ring when visitor press doorbell, pick up any one of ringing extensions can answer the doorbell call. Example 1: Assign extension8007 to ring when visitor press doorbell. Input * 11 04# => Hear Beep => Input *12 04 8007# Example 2: Assign extension8006 and 8007to ring when visitor press doorbell. Input * 11 04# => Hear Beep => Input *12 04 8006 # => Input * 12 04 8007 # Note: Should pick up Ext.8001 and un-lock before programming.
3.27 Unlock The Door By Extension Format: Tap hookswitch + #4 Description: The assigned extension(s) will ring when visitor press doorbell, pick up any one of ringing extensions can answer doorbell call and open the door. Format: #4 Description: Unlock the door by any extension when nobody press doorbell. * Only TC-308AK has Door bell & Door lock function. * Should well connecting door bell first before turn on PABX power.
48
Section 3
Operation
3.28 Remote Program
µ Ú ¶ þ Ê ® ¶ þ ½ Ú Ô ¶ ¶ Ë ± à ³ Ì Format Tap Hook-Switch + # * # * Description: Allowed program PABX in a strange place, it is a very practical, easy and high-efficiency maintenance way. Example: You are not familiar with some program, you can ask a help from dealer ( after service). Operating Procedures: 1. You pick up EXT 8001 to call Dealer; 2. After establish communication, tap the hook-switch of EXT8001, the dealer is under music on holding, you will hear internal dial tone; 3. Input format # * # * on your EXT8001; 4. Your EXT 8001 will auto-restore communicate with dealer; 5. Technician can program for your PABX by his telephone according to your desired functions; 6.A short Beep is indicates correct program, if instead of a long Beep is heard indicates wrong program, please re-progam 7. Please hang up your EXT8001after program. * Your extension should be connected with port 001. * When your EXT 8001 has been restricted to make external call, the dealer can make external call to you. At Auto-Attendant mode: Th dealer can call your Ext 8001 directly, after establish communication, dealer can start programming according to above procedures. At Operator-attendant mode: The call from dealer can be transferred to your Ext 8001, after establish communication, dealer can start remote programming according to above procedures. Not need to input Program Password when remote program, when you forget your program password, please ask a help from your dealer to restore program password. Example: After establish remote program, dealer can input * 02 1234 # to restore your program password to 1234.
49
Section 4 Appendix
4.1 System Programming List Description
Number
Format
Restore system to default mode
* 6000 #
Un-lock system password Change system password
* 01 ABCD # * 02 ABCD #
Clear ringing extension for CO Line MN Assign ringing extension for CO line MN
* 11mn #
Operator-attendant for all CO lines
*21#
Auto-attendant for all CO lines Operator-attendant for CO line MN
*20# * 2 1 mn #
Auto-attendant for CO line MN
* 2 0 mn #
OGM Recording OGM Playing
*22N# *23N#
Listen holding music
*24#
No.1 operator attendant extension
* 2 5 ABCD # * 2 6 ABCD #
No.2 operator attendant extension
* 12 mn abcd #
No.1 CO line Card connection state
* 31 ABCDEFGH #
No.2 CO line Card connection state Dis-connect No.1 CO line Card
* 32 ABCDEFGH # * 31 #
Dis-connect No.2 CO line Card
* 32 #
Dis-connect all CO lines
*3# * 41 MN ABCD #
Ext.ABCD access by CO line MN only CO line MN is exclusively used by Ext.ABCD
* 42 MN ABCD #
Clear Ext.ABCD access by CO line MN only
* 43 ABCD #
Clear CO line MN is exclusively used by Ext.ABCD
* 44 MN #
Assign extension(s) to different group Assign CO Line(s) to different group
* 47 ABCD G # * 48 MN G #
Assign all extensions to same group
* 47 G #
Assign all CO Lines to same group
* 48 G #
Auto monitor record for specific extension
* 45 ABCD G #
Auto monitor record for specific CO line Auto monitor record for all extensions
* 46 MN G #
Auto monitor record for all CO lines
50
* 45 G # * 46 G #
Section 4 Appendix Description
Number 12
13
14
15
Format
First class assignment for specify extension
* 51 ABCDM
Second class assignment for specify extension
* 52 ABCD M #
Clear outgoing class assignment for specify extension
* 53 ABCD #
Clear outgoing class assignment for all extensions
* 53 M #
First class assignment for all extensions
* 54 M #
Second class assignment for all extensions
* 55 M #
Prefix digits of restricted CO Line number assignment
* 57 M ABCD #
Prefix digits of authorized CO Line number assignment
* 57 M ABCD #
Restore the default extension numbers
* 70 00 #
Clear all extension numbers
* 71 00 #
Assign four digits for all extension number
* 72 00 #
Flexible extension number assignment
* 72 A M #
Change the extension number for the port
* 7ABC abcd #
External dialing mode assignment
* 82 ABCD N #
External dial by 0 first for all extensions
* 8 00 #
Direct external dial for all extensions
* 81 0 # * 83 ABCD #
16
Hook-switch flash time range selection
17
Limited call duration of specific extension
* 91 ABCD MN #
Limited call duration of specific extension clear
* 92 ABCD #
Limited call duration for all extensions
* 93 MN #
Limited call duration for all extensions clear
* 93 #
18
19
20
Restore designated extension personal password Restore all extensions personal password
* 94 #
Change system time
* 95 1 YY MM DD W #
Clear system time
* 96 00 #
Second outward code assignment
* 97 A MN # * 97 #
Clear second outward code 21
* 94 ABCD #
PABX Port Compatible with Key Phone / Single Line Phone Assignment
Clear PABX Port Compatible with Key Phone 22
Day and Night Service (Period 1)
* 87 ABCD EFGH M #
Day and Night Service (Period 2)
* 88 ABCD EFGH M #
Auto-Exchange Attendant Mode In Assigned Day 1
* 89 1 A M #
Auto-Exchange Attendant Mode In Assigned Day 2
* 89 2 A M #
Clear Auto-Exchange Attendant Mode
* 89 3 #
51
Section 4 Appendix 4.2 Operation Number 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19
Description Extension make external call External call by select CO line MN Extension call to operator Internal Call Internal or External call transfer Internal or External call pick up Party conference ( 2 extensions & 1 CO) Pick up external call to self-group Pick up external call to any groups Busy transfer Cancel busy transfer Unconditional call transfer Cancel unconditional call transfer Lock extension by password Un-lock extension by password Change extension password Do not disturb Cancel do not disturb Verify extension number and port number
Operation Dial 0,Direct outward, select CO line
# MN * 9 or 9 * ABCD or ABCD FLASH + ABCD FLASH + ABCD FLASH + * + ABCD #7 #9 # * 1 ABCD # * 1 00 # * 2 ABCD # * 2 00 # * 3 ABCD # * 4 ABCD # * 5 ABCD abcd #*71 #*70 #*9
4.3 PC Call Management Software Instruction 1. Graphic display Extension and CO line actual working state; 2. Classify,Stat,Print,Output,Storeage and Copy the Bill of Extension and CO line; 3. Delay Charge or Reverse Charge for PC Bill Charge system; 4. Functions and System Data transferred to PC, and have copy in PC; 5. Discretional adjust PC Bill Charge Data, include IP phone, free charge call; 6. Internal Hotel Management Module for Check in, Check Out and Settle; 7. Various Authority Management, Classify Account Stat; 8. Support Reverse Bill Charge and Delay Bill Charge modes; 9. Call Bill Memory, do not lose the bill when the PC is not working; 10. Support PC Hard Disk Record;
52
Section 4 Appendix 4.4 PC Call Management Software Main Monitor Graphic display Extension and CO line actual working state; get more information and do programming for extension and CO line by move the Mouse. Menus:Unlock, PBX set, Charge Set, Hotel, User,Phonebook,Search, Help.About,Exit.
PABX Setting Most of functions described in this manual can be programmed by PC. Data Copy or Renew by Input and Output functions; Data Package transferred through internet by Output function to realize remote programming and maintenance.
53
Section 4 Appendix
Hotel Manage Stat Deposit Fluctuate, Call Bill, Lodging Charge and other fees. Print the detail Call Bill. Fund classify stat for different operator.
PC Voice Record Extension and CO line voice record lookup, copy, delete and cut management. (This is choice function)
54
Section 5 Appendix KP-06 Series Key Telephone Brief Introduction
Type of KP-06A (Supply Expandable Key-Board KB-96 for Optional)
Key Telephone (KP) Series is adopts Two-Wires,integrate advanced molectron, strict electroacoustic test, allowed direct connect with any extension port in PABX TC-2000K series ( AK,HK,DK,VK model) dispense with programming. Main Features are as below: * Two-Wires structure, compatible with ordinary two-wires phone lines * Any extension port can connect with Key Phone, and un-limited quantity, use the Key Phone directly after connect dispense with programming * 3.5 inch Screen LCD Display * Green Fluorescent Screen for Vision Protection * Call Waiting * Number Dialing before lift up handset * 48 pieces shortcut keys, allowed choose expandable key-board KB-96that has 96 pieces key to have maximum of 144 pieces key * Various Working Mode * Time Auto Answer * 12 pieces music to distinguish which extension is ringing * Dial Out & Dial In Calls on Holding / Retrieved * Caller ID with name of Caller * Intercom Small Message for conference notice, visitor leave word,etc * Two Period of Time Alarm Clock * Telephone Book with name, support speed turn-page inquiry * Ordinary Alkaline Battery Compatible * Dialing and Answering, automatic time reckon * Intelligent Redial / Call Back * Calendar, Date, Time, Week Display * System State Display LED Indicator * Extension Password * Do Not Disturb * Programmable Shortcut Key, allowed do batch program by PC software * Call Track Record
55
