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Tdp-245 - Tsc Printers

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TDP-245 DIRECT THERMAL BAR CODE PRINTER SERVICE MANUAL TDP-245 1. OVERVIEW ......................................................................................................................................1 1.1 Front View ...................................................................................................... 1 1.2 Rear View ....................................................................................................... 1 1.3. Specification ................................................................................................. 2 1.3.1. Printer ............................................................................................................ 2 1.3.2. LED ............................................................................................................... 3 1.3.3. Button Operation ............................................................................................ 3 1.4. Supply Specification .................................................................................... 7 1.4.1. Paper .............................................................................................................. 7 2. ELECTRONICS ................................................................................................................................8 2.1. Circuit Description ....................................................................................... 8 2.2. MCU Circuit and MCU PIN Description..................................................... 10 2.2.1. MCU PIN Description: .................................................................................. 11 2.3. Reset Circuit ............................................................................................... 16 2.4. Memory Circuit ........................................................................................... 17 2.5. Decoder Circuit .......................................................................................... 18 2.6. Memory Map ............................................................................................... 19 2.7. Print Head Circuit ....................................................................................... 21 2.8. Stepping Motor Drive / Protection Circuit ................................................ 22 2.9. Power Circuit .............................................................................................. 24 2.10. Parallel Interface Circuit .......................................................................... 25 2.11. Serial Interface Circuit ............................................................................. 27 2.12. USB Circuit ............................................................................................... 28 2.12.1. USB PIN Function ......................................................................................29 2.13. Sensor Circuit ........................................................................................... 31 2.13.1. Gap and Black Mark Sensor ........................................................................31 2.13.2. Head Open Micro Switch ............................................................................32 2.13.3. Peel-off Sensor ............................................................................................33 2.14. Cutter Drive / Protection Circuit .............................................................. 34 2.15 Summary of PCB connectors ................................................................... 35 3. REPLACE and INSTALL IMPORTANT PARTS .............................................................................. 38 3.1. Replacing Top Cover .................................................................................. 38 3.2. Replacing Lower Cover and main PCB .................................................... 39 3.3. Replacing Platen Assembly....................................................................... 41 3.4. Replacing the Stepping Motor Assembly and Stepping Motor .............. 42 3.5. Replacing Label Guide Adjustment Knob Assembly .............................. 44 3.6. Replacing Gap/Black Mark Sensor Assembly ......................................... 46 3.7. Replacing Print Head Module Assembly .................................................. 47 i TDP-245 3.8. Replacing Head Open Micro Switch ......................................................... 48 3.9. Replacing Feed Button and Feed Button PCB......................................... 49 3.10. Set Up Memory Card ................................................................................ 50 3.11. Peel-Off Installation (Option) Assembly ................................................. 51 3.11.1 Loading Label for Peel-off Mode (Option) ...................................................53 3.12. Cutter Module Installation (Option) ........................................................ 54 3.12.1 Loading Label in Cutter Mode ......................................................................57 3.13 Internal Ethernet Print Server Module Installation (Option) .................. 58 4. PARTS LIST ................................................................................................................................... 61 4.1 Cover ............................................................................................................ 61 4.1 Cover Drawing ............................................................................................. 62 4.2. Main Board .................................................................................................. 63 4.2. Main Board Drawing................................................................................... 64 4.3. Top Inner Cover .......................................................................................... 65 4.3. Top Inner Cover Drawing ........................................................................... 66 4.4 Lower Inner Cover ....................................................................................... 67 4.4 Lower Inner Cover ....................................................................................... 69 4.5 Stepping Motor Fixing Assembly ............................................................... 70 4.5 Stepping Motor Fixing Assembly ............................................................... 72 4.6 Option & Accessories ................................................................................. 73 4.6 Option & Accessories Drawing .................................................................. 75 5. POWER ON UTILITIES .................................................................................................................. 76 5.1. Gap/Black Mark Sensor Calibration.......................................................... 76 5.2. Gap/Black Mark Sensor Calibration;Self-test;Dump mode................ 77 5.3 Printer Initialization ..................................................................................... 80 5.4 Black Mark Sensor Calibration .................................................................. 81 5.5 Gap Sensor Calibration .............................................................................. 81 5.6 Skip AUTO.BAS ........................................................................................... 81 6. GAP AND BLACK MARK SENSOR SELECTION .......................................................................... 83 7. TROUBLESHOOTING .................................................................................................................... 84 8. MAINTENANCE ............................................................................................................................. 87 Update History .................................................................................................................................. 88 ii TDP-245 1. OVERVIEW 1.1 Front View Clear Window Power LED Feed Button Top Cover Open Lever 1.2 Rear View 1. USB Interface 2. Centronics Interface 3. RS-232 Interface 4. Power Jack 5. Power Switch 6. Rear Paper Guide 6 1 2 3 4 5 1 TDP-245 1.3. Specification 1.3.1. Printer Item Description Mechanism Head Density Max. Print Width Max. Print Length Printing Speed 203 dpi 108 mm 1000 mm ( 39” ) 2, 3, 4 and 5 ips selectable 2, 3 ips selectable for peel-off function Printing Method Direct thermal Enclosure Structure Dimensions Double-walled plastic Standard Model: 240mm(L) x 200mm(W) x 164mm(H) Operation Panel Hardware Sensors Memory Interface Power One feed button and one indicator LED (green, orange, red ) Gap transmissive sensor (offset 6 mm from center) Black mark reflective sensor (position adjustable) Head open micro switch On-board flash ROM 2M bytes as standard DRAM (2M bytes) RS232 (max. baud rate 19,200 bps) USB: V1.1 Centronics AC input: 100-240V universal switching power supply DC output: 24V 3.75A (external adapter) Firmware Type Font Rotation Barcode Format 8 alpha-numeric bitmap fonts, 1 true type font 0, 90,180 and 270 degrees 1D bar code Code 39, Code 93, Code 128UCC, Code128 subsets A.B.C, Codabar, Interleave 2 of 5, EVN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST 2D bar code PDF-417, Maxicode, DataMatrix, and QR code 2 TDP-245 Command Sets TSPL2, EPL2, DPL and ZPL Environment Operation Temperature: 5℃ ~ 40℃ Storage Relative Humidity: 25% ~ 85% (Non Condensing) Temperature: -40℃ ~ 60℃ Relative Humidity: 10% ~ 90% (Non Condensing) Others Dealer Option Peel-off panel assembly, memory card (2, 4, 6 and 8M bytes). Liner-less paper printing capability Guillotine cutter: 118 mm width Full cut: Paper thickness: 0.06 to 0.19mm, 500,000 cuts Partial cut: Paper thickness: 0.06~0.12mm, 500,000 Cuts Paper thickness: 0.19mm, 200,000 cuts User Option Keyboard display unit (KP-200, KU-007 series), External LAN adapter, External roll mount (O.D. 214 mm with 1” or 3” core). 1.3.2. LED LED Color Description Green/ Solid This illuminates that the power is on and the device is ready to use. Green/ Flash This illuminates that the system is downloading data from PC to memory and the printer is paused. Amber This illuminates that the system is clearing data from printer. Red / Solid This illuminates printer head open, cutter error. Red / Flash This illuminates a printing error, such as paper empty, paper jam, or memory error etc. 1.3.3. Button Operation Feed  Press the button when the LED is green.  It feeds the label to the beginning of the next label. 3 TDP-245 Pause  Press the feed button during printing.  The printing job is suspended. Gap/Black Mark 1.Turn off the power switch. Sensor Calibration 2. Hold on the button then turn on the power switch. 3 Release the button when LED becomes red and blinking. (Any red will do during the 5 blinks).   It will calibrate the gap/black mark sensor sensitivity. The LED color will be changed as following order: Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green  It calibrates the sensor and measures the label length. Note: Please select gap or black mark sensor by GAP or BLINE command prior to calibrate the sensor. For more information about GAP and BLINE command, please refer to TSPL2 programming manual. Gap/Black Mark 1.Turn off the power switch. Sensor Calibratio, 2. Hold on the button then turn on the power switch. Label Length 3. Release the button when LED becomes amber and blinking. Measurement, Self Test and enter Dump Mode (Any amber will do during the 5 blinks).  The LED color will be changed as following order. Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5  blinks)  solid green It calibrates the sensor and measures the label length and prints internal settings then enter the dump mode. Note: Please select gap or black mark sensor by GAP or BLINE command prior to calibrate the sensor. For more information about GAP and BLINE command, please refer to TSPL2 programming manual. 4 TDP-245 Printer Initialization 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green after 5 amber blinks. (Any green will do during the 5 blinks).  The LED color will be changed as following: Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5  blinks)  solid green Always do gap/black mark sensor calibration after printer initialization. Force Black Mark 1. Turn off the power switch. Sensor Calibration 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks).  The LED color will be changed as following: Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green Force Gap Sensor 1. Turn off the power switch. Calibration 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns red/amber after 5 green/amber blinks. (Any red/amber will do during the 5 blinks).  The LED color will be changed as following: Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green 5 TDP-245 Skip AUTO.BAS 1. Turn off printer power. 2. Press the FEED button and then turn on power. 3. Release the FEED button when LED becomes solid green.  The LED color will be changed as following: Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green 4. Printer will be interrupted to run the AUTO.BAS program. 6 TDP-245 1.4. Supply Specification 1.4.1. Paper Item Specification Type Label (Continuous , Die-cut , Fan-fold) Wound Type Outside wound Width 20mm ~ 112mm (0.79” ~ 4.4”) Length 10mm ~ 1000mm (0.4” ~ 39”) (Peel-off and cutter mode) 25.4mm ~ 1000mm (1” ~ 39”) Thickness 0.06mm ~ 0.19mm (max. 150g/m**2) Roll Diameter Max. 5” Roll Core Diameter 25.4mm ~ 76.2mm (1” ~ 3”) Gap Height Min. 2 mm (min.) Black Mark Height Min. 2 mm (min.) Black Mark Width Min 8 mm (min.) 7 TDP-245 2. ELECTRONICS 2.1. Circuit Description Fig. 2.1 Circuit Diagram The main board of printer includes 9 system blocks: 1. MCU. 2. Memory System. 3. Decoder System. 4. 5. 6. 7. 8. Print Head System. Motor System. Power System. Communication Interface System. Sensor System. 9. Cutter System. 8 TDP-245 The following figure shows the PCB system Memory System Sensor System Motor System Cutter System Print Head System MCU USB System Communication Decoder System Power System Interface System 9 TDP-245 2.2. MCU Circuit and MCU PIN Description Fig. 2.2 MCU PIN Description Diagram 10 TDP-245 2.2.1. MCU PIN Description: 11 TDP-245 12 TDP-245 13 TDP-245 14 TDP-245 15 TDP-245 2.3. Reset Circuit Fig. 2.3 Reset Circuit Diagram 80945 reset IC is used to detect the voltage. When the driving voltage is lower than 4.5VDC, reset will be enabled. 16 TDP-245 2.4. Memory Circuit Fig. 2.4 Memory Circuit Diagram This is the memory circuit. The U6 & U7 are 2M Byte FLASH ROM and U8 is 2M Byte DRAM. 17 TDP-245 2.5. Decoder Circuit Fig. 2.5 Decode Circuit Diagram 18 TDP-245 2.6. Memory Map FFFF FFFF ON-CHIP RAM FFFF F000 RESERVED FFFF 8800 FFFF 87FF REGISTER FFFF 81A0 FFFF 8000 RESERVED 00FF FFFF . . 0200 0000 . . DRAM SPACE 0100 0000 00E0 0000 TPH STB 00D8 0003 Motor Phase2 00D8 0002 Motor Phase1 00D8 0001 RTC register data 00D8 0000 RTC register address I/O 00C0 0000 00D0 0003 ECP Memory Card 0080 0000 Memory Card 19 00D0 0001 Black mark sensor value 00D0 0000 Gap sensor Value 00C8 0003 Buzzer TDP-245 0040 0000 00C8 0002 Reserved 00C8 0001 Mem_load signal 00C8 0000 Cutter Control 00C0 0003 Motor Current 00C0 0002 USB Data 0010 0000 ROM2 00C0 0001 Centronic Control 0000 0000 ROM1 00C0 0000 Centronic Data 20 TDP-245 2.7. Print Head Circuit VDD Fig. 2.7 Print Head Circuit Diagram CLK and LAT connect to thermal head control clock and data latch respectively. TPH_EN signal controls the DC24V voltage of the thermal head. When TPH_EN is high, the thermal head will be separated from 24V (VDD). U21 controls protecting print head. It is used to make sure the power of print head is off when switch off the printer. Q1 and Q2 are used to limit current of print head. Both /STB1 and /STB2 determine whether to heat the thermal head or not. The RC charging time of U15 and 74HC123 limit the heating time of print head to avoid burning the print head. DI signal sends printer data to the print head. TM signal is the temperature/voltage sensor for thermal head. The Vdet feeds back the voltage and compensates the heat time for voltage accuracy when printing. 21 TDP-245 2.8. Stepping Motor Drive / Protection Circuit Fig. 2.8 Stepping Motor Drive/ Protection Circuit Diagram Connector, JP8, sends the pattern as shown in table1. The status of I0 & I1 determines the stepping motor power level. The power level pattern is shown in table2. The motor port is a protection pin. When it is at low level, the power of the motor system will be closed. Power will be on again until motor pin is the pulse of high level. Phase1 and phase2 determine the pattern of stepping motor drive circuit. For example, the sequence of phase 1/ phase 2 in full step mode is 0/0 → 0/1 → 1/1 → 1/0. 22 TDP-245 Table 1 Stepping Motor Pattern Pin on Step 1 2 on on 3 4 Phase JP12 1 2 3 on on 4 Table 2 A on on on /A on /B B Stepping motor power pattern Motor Current Current percentage I0 I1 High Level 100% L L Medium Level 60% H L Low Level 20% L H Zero Current 0% H H 23 TDP-245 2.9. Power Circuit Fig. 2.9 Power Circuit Diagram The U3 SI-8050JD converts 24Vdc to 5Vdc. the limit current protest is 1.6A. 24 TDP-245 2.10. Parallel Interface Circuit Fig. 2.10 Parallel Interface Circuit Diagram The Centronic interface supports one-way transmission, SPP mode or nibble mode. The parallel interface circuit is used with the externally connected personal computer parallel interface through the printer cable. When PC’s strobe signal comes in, the printer responds busy status until it reads the data from parallel interface. Printer will respond error signal to PC when it is in error status 25 TDP-245 The pin assignments for nibble mode parallel interface connector is as following: Table 3 Pin Pin Assignments For nibble mode Parallel Interface Connector SPP Mode Nibble Mode In/Out Function A low on this line indicates that there are valid data at 1 Strobe HostClk In the host. When this pin is de-asserted, the +ve clock edge should be used to shift the data into the device. 2-9 Data 0-7 Data 0-7 In Data Bus. Single-directional. A low on this line indicates that there are valid data at 10 Ack PtrClk Out the Device. When this pin is de-asserted, the +ve clock edge should be used to shift the data into the host. When in reverse direction, a high indicates data, while 11 Busy PtrBusy Out a low indicates a command cycle. In forward direction, it functions as PtrBusy. 12 13 Paper Out / End Select AckDataReq Out When low, device acknowledges reverse request. X-Flag Out Extensibility flag When in forward direction, a high indicates data, while 14 Auto Linefeed HostBusy In a low indicates a command cycle. In reverse direction, it functions as HostBusy. 15 No Defined NC N/A 16-17 Ground Ground GND 18 Logic High High / Vcc Out 19-30 Ground Ground GND 31 Initialize nInit In 32 Error / Fault nDataAvail Out 33-35 Ground Ground GND 36 Select Printer 1284 Active In Ground Ground A low indicates data in reverse direction A low set by the device indicates that the reverse data is available Ground A high indicates that host is in 1284 transfer mode. Taken low to terminate. 26 TDP-245 2.11. Serial Interface Circuit Fig. 2.11 Serial Interface Circuit Diagram RS-232 is an asynchronous transfer interface, which used with externally connected personal computer and keyboard unit. JP15 connects to PC serial interface through the RS-232 cable. RxD is a data receive pin of MCU. CTS is clear to send of MCU, which sends a signal from the external device. TxD is a data output pin of MCU. RTS is the request to send signal, which sends signal to the external device. 27 TDP-245 2.12. USB Circuit Fig. 2.12 USB Circuit Diagram 28 TDP-245 2.12.1. USB PIN Function The standard USB 1.1. PIN function is as following: 29 TDP-245 30 TDP-245 2.13. Sensor Circuit 2.13.1. Gap and Black Mark Sensor Fig. 2.13.1 Gap / Black Mark Sensor Circuit Diagram 1. 2. The gap sensor is a penetrable sensor with 64 levels. Black mark sensor is a reflecting sensor with 64 levels. 3. The gap sensor activates when gap and black mark SW signal is high. The black mark sensor activates when GAP& BM_SW signal is low. 31 TDP-245 2.13.2. Head Open Micro Switch Fig. 2.13.2 Head Open Micro Switch Circuit Diagram The head open micro switch is a micro-switch. The voltage is low when the print head opens; otherwise, it is high. 32 TDP-245 2.13.3. Peel-off Sensor Fig. 2.13.3 Peel-off Sensor Circuit Diagram This is a reflecting sensor. The peel-off sensor signal voltage is high when the paper is detected; otherwise, it is low. 33 TDP-245 2.14. Cutter Drive / Protection Circuit Fig. 2.14 Cutter Drive / Protection Circuit Diagram RESET signal is high when the printer is turned on. The cutter is activated when CTEN signal is low. CT Phase signal controls the rotated direction. U15B 74HC123 controls the breaking of the DC motor of the cutter. The sensor of the cutter sends high - low signal to MCU through the CTSENS pin that detects action of a cutter. 34 TDP-245 2.15 Summary of PCB connectors Connector Description Remark JP1 Reserved J1A Internal Ethernet connector J1B Internal Ethernet connector JP2 DC power jack JP3 JTAG connector For CPLD program update JP4 For firmware update card At the back side of PCB JP5 Button & LED JP6 Memory card connector JP7 Canceled JP8 Stepping motor JP9 Ribbon DC motor JP10 Cutter JP11 TPH connector JP12 Centronics port connector JP13 USB connector JP14 RS-232 pin 9 +5V jumper JP15 RS-232 connector JP16 Head open sensor JP17 Peel off sensor JP18 Gap sensor emitter connector Black sensor emitter and receiver connector JP19 Ribbon end sensor JP20 Gap sensor receive connector JP21 Reserved JP22 Reserved JP23 Reserved JP24 Reserved JP25 Provide 5V DC for Centronics pin 18 Shorted JP25 can provide 5V DC 0.3A for Centronics port pin18 JP26 5V DC connector Pin 1 with red wire At the back side of PCB For thermal transfer printer only JP14 Shorted can provide 5V on RS-232 pin9 Provide 5V DC, 0.3A 35 TDP-245 JP27 Hardware ID Top side of Main PCB JP14 Power switch J1A J1B JP25 JP5 JP11 JP20 JP16 CPU JP19 JP21 JP27 JP18 JP9 JP8 JP10 JP17 36 JP26 TDP-245 Bottom side of PCB JP4 U14 Cutter driver chip JP6 Memory card connector 37 TDP-245 3. REPLACE and INSTALL IMPORTANT PARTS Please turn off the power switch and unplug the power adapter before replacing parts. 3.1. Replacing Top Cover 1. Open the printer top cover by pushing forward the top cover open levers. 2. Use a screwdriver to remove 6 screws on the top inner cover. Top Cover Screws Top Cover Open Lever Top Inner Cover 3. Remove the top cover and replace a new one. 4. Reassemble parts in reverse procedures. 38 TDP-245 3.2. Replacing Lower Cover and main PCB 1. Upside down the printer. 2. Remove 3 screws on lower cover. Screw Screws 3. Remove 6 screws on lower inner cover. Screws Top Cover Top Inner Cover Lower inner cover Screws 39 TDP-245 Lower Cover 4. Remove all the harness connected to main board. 5. Remove 4 screws on PCB. Main Board Lower Cover Screws Screws 6. Replace the PCB or replace a new lower cover. 7. Reassemble parts in reverse procedures. 40 TDP-245 3.3. Replacing Platen Assembly 1. Squeeze two sides of platen assembly and take it out. Squeeze Here Lower Inner Cover Platen Assem Squeeze Here bly 2. Replace a platen. 3. Reassemble parts in reverse procedures. 41 TDP-245 3.4. Replacing the Stepping Motor Assembly and Stepping Motor 1. Please refer to 3.2 for disassembling the lower cover. 2. Upside down the lower inner cover. 3. Remove 7 screws of the stepping motor assembly. Screws Lower Inner Cover Screws Screws Stepping motor bracket Assembly 4. Remove the 4 screws of the plastic laminate. 5. Remove the stepping motor assembly. 42 TDP-245 Stepping Motor Assembly 6. Remove 2 screws from the stepping motor assembly; disconnect the stepping motor from stepping motor bracket. Stepping Motor bracket Stepping Motor Screws 7. Replace the stepping motor. 8. Reassemble parts in reverse procedures. 43 TDP-245 3.5. Replacing Label Guide Adjustment Knob Assembly 1. Please refer to 3.2 for disassembling the lower cover. 2. Shift the label guide to the center by rotating the label guide adjustment knob. 3. Use a flat screwdriver to press the nub to remove the label guide adjustment knob. Lower Inner Cover Label Guide Label Guide Adjustment Knob Nub 3. Remove 4 screws. Screws Screws Plastic Laminate 44 TDP-245 4. Remove the plastic laminate. Plastic Laminate Label Guide Adjustment Assembly 5. Replace the label guide assembly. Make sure the label guides are on the center of the printer. Label Guide Adjustment Assembly Label Guide 5. Reassemble parts in reverse procedures. 45 TDP-245 3.6. Replacing Gap/Black Mark Sensor Assembly 1. 2. 3. 4. Please refer to 3.2 for disassembling the lower cover. Turn over the lower inner cover. Remove the plastic laminate. (refer to 3.5) Remove 1 screw from the gap / black mark sensor fixing plate, Screw Gap/Black Mark Sensor Gap / black mark sensor fixing plate 5. Disconnect the JP18 gap/black mark sensor hardness. 6. Upside down the lower inner cover. 7. Remove the gap / black mark sensor. Gap / Black Mark Sensor 8. Reassemble parts in reverse procedures. 46 TDP-245 3.7. Replacing Print Head Module Assembly 1. Press right slot of the print head bracket and use a flat screwdriver to stick left side of the printer head bracket then pick up the print head assembly. Stick Flat Screwdriver Here Bracket Concave Print Head Module Assembly 2. Disconnect print head cables. 3. Reassemble parts in reverse procedures. Bracket Print Head Print Head Mount 47 TDP-245 3.8. Replacing Head Open Micro Switch 1. 2. 3. Please refer to 3.1 for disassembling the top cover and top inner cover. Remove JP16 harness from the PCB. Remove 2 screws and remove the head open micro switch. Top Inner Cover Screw 4. Head Open Micro Switch Reassemble parts in reverse procedures. 48 Screw TDP-245 3.9. Replacing Feed Button and Feed Button PCB 1. 2. Please refer to 3.1 for disassembling the top cover and top inner cover. Remove the feed button from top cover. Top Cover Feed Button 3. 4. Disconnect the JP5 hardness from the PCB Remove 2 screws from the top inner cover and replace the feed button PCB. Top Inner Cover Screw 5. Feed Button PCB Reassemble parts in reverse procedures. 49 Screw TDP-245 3.10. Set Up Memory Card 1. 2. Upside down the printer. Remove 1 screw and open the memory card cover. Memory Card Cover 3. Plug in a memory card, pin to pin, on main board. Memory Card 4. 5. Memory Card Cover Revert the memory card cover. Reassemble parts in reverse procedures. 50 TDP-245 3.11. Peel-Off Installation (Option) Assembly 1. 2. Open the top cover. Remove two screws in lower cover for hinge holder. Insert the screw of hinge holder here Insert the screw of hinge holder here 3. Remove 6 screws on the lower inner cover. Screws Screws 4. Turn the printer upside down. 51 TDP-245 5. Use a screwdriver to screw off 1 screw on the bottom. Screw 6. Hold the lower cover and lift up the top cover open levers to separate the lower inner cover and the lower cover. Lower inner cover Lower cover 1. Plug the connector (red) of peel-off assembly at the location JP17 on the main board. Pull the wire of the red connector through the slot of lower inner cover front side. Then, put back the lower inner cover. 7. Install the peel-off module to the lower inner cover slot. Peel-off assembly Install one side first, then install another side 52 TDP-245 8. 9. Gently push peel-off panel to lock to the lower inner cover. Reassemble parts in reverse procedures. 3.11.1 Loading Label for Peel-off Mode (Option) Open the peel-off panel 1. Feed the label, printing side facing up, through the label guide and pass over the platen. 2. Lead the liner paper through the label opening of peel off module, which is beneath the roller. 3. Adjust the center-biased label guides in or out by turning adjustment knob so they are slightly touch the edges of the label backing. 53 TDP-245 Adjustment Knob Roller Peel-off panel Loading label for peel-off mode 4. Push the peeler back to the printer. 5. Close the top cover. Label loaded completely in peel-off mode 3.12. Cutter Module Installation (Option) 2. Pull the top cover open levers to open the top cover. 3. Remove the front panel from the lower cover. 4. Use a screwdriver to screw off 6 screws on the lower inner cover. 54 TDP-245 Screws Screws Remove 6 screws from lower inner cover 5. Turn the printer upside down. 6. Use a screwdriver to screw off 1 screw on the bottom. Screw Remove 1 screw from bottom 7. Hold the lower cover and lift up the top cover open levers to separate the lower inner cover and the lower cover. Arrange the cutter module cable through the bezel. 8. Connect the cutter module cable to the 4-pin socket JP10 on printer PCB. 55 TDP-245 Slot Socket Cutter module harness arrangement 9. Arrange the lower inner cover back to the lower cover. 10. Orient the cutter into the niches of the printer. Niche Cutter module installation 11. Use a screwdriver to screw down 6 screws on the lower inner case and 1 screw on the back bottom of the printer. 12. Close the top cover. 56 TDP-245 3.12.1 Loading Label in Cutter Mode 1. 2. 3. 4. Open the printer top cover. Insert a paper roller into a paper roll Place a label roll to label roll mount. Feed the paper, printing side face up, through the label guide and pass over the platen. 5. Lead the paper through the cutter paper opening. Label Guide Adjustment Knob Platen Cutter Paper Opening Cutter Label installation in cutter mode 6. Adjust the center-biased label guides in or out by turning adjustment knob so they are slightly touch the edges of the label backing. 7. Close the top cover . Label installation in cutter mode completed 57 TDP-245 3.13 Internal Ethernet Print Server Module Installation (Option) 1. Break through the plastic partial tab at the rear side of lower cover to get the RJ45 interface opening. RJ45 interface opening Remove the screw 2. Remove the screw from the main board. Fasten the copper pillar and plastic pillar. Plastic pillar 3. Copper pillar Fasten the RJ45 connector daughter board upon the plastic and copper pillar. The ground wire from the mechanism must be screwed on the daughter board at copper pillar. 58 TDP-245 Ground wire Screws RJ45 connector daughter board 4. Connect the print server module interface cable (36PIN) and RJ45 interface cable to print server module. Print server module interface cable RJ45 interface cable 5. Remove the 2 screws from the motor bracket and 1 screw from the lower inner cover to install the internal print server. Screw Screws 59 TDP-245 6. Install the print server module in printer lower inner cover with the above 3 screws. Screw Screws Internal Print Server Module 7. Plug the RJ45 white connector to the RJ45 daughter board connector. 8. Plug the print server module interface cable to connector J1A and J1B on the PCB, the left side harness (with red wire at the left side) is for J1A, the right side harness location is for J1B. 9. Plug the 2PIN connector from the internal print server to the connector JP26 on PCB for 5V DC power. 8PIN RJ45 connector J1A JP26 J1B 60 TDP-245 4. PARTS LIST 4.1 Cover Item Part No. Description 1 98-0260007-00LF TOP COVER ASS’Y (Clear window included) 2 37-1403008-34LF SCREW TP3*8 (For top cover ASS’Y & top inner cover ASS’Y) 3 30-0260002-30LF LOWER COVER 30-0260002-50LF 4 30-0250008-20LF MEMORY CARD COVER 5 37-1403020-31LF SCREW TP3*20 (For lower cover & Remark Spare Parts 6 pcs 1 pc 37-1403020-34LF lower inner cover & memory card cover) 6 30-0260003-10LF FEED BUTTON 7 98-0260011-00LF FEED BUTTON ASS’Y 8 30-0250026-40LF FRONT PANEL 9 98-0260123-20LF MAIN BOARD ASS’Y 98-0260123-24LF MAIN BOARD ASS’Y (Main Board + RTC) 3% Factory Option 10 37-1403008-34LF SCREW TP3*8 (For lower cover & lower inner cover front side) 6 pcs 11 37-1402606-34LF SCREW TP2.6*6 (For lower cover hinge holder) 2 pcs 61 TDP-245 4.1 Cover Drawing 62 TDP-245 4.2. Main Board Item 1 Part No. Description 98-0260123-20LF MAIN BOARD ASS’Y 98-0260123-24LF MAIN BOARD ASS’Y (Main Board + RTC) 2 Remark 98-0500025-00 2MB MEMORY CARD 98-0500026-10LF 3% Factory Option OPTION 3 37-1403006-34LF SCREW TP3*6 (For main board & lower cover) 3 pcs 4 37-1403008-74LF SCREW TP3*8 (For main board & ground wire) 1 pc 5 80-PBL3717-00LF DRIVER IC (For stepping motor) (U11,U12) 2 pcs 6 63-04PSS01-00LF POWER SWITCH 7 80-UDN3952-00 CUTTER DRIVER IC A3952SB (Non-RoHS) 80-A3953SB-00LF CUTTER DRIVER IC A3953SB (RoHS) 63 Spare Parts 3% 1% OPTION 1% TDP-245 4.2. Main Board Drawing 64 TDP-245 4.3. Top Inner Cover Item 1 Part No. Description Remark 30-0260006-30 TOP INNER COVER ASSY includes 98-0260045-00LF 30-0260006-30 Top inner cover*1 Spare Parts 1% 30-0260006-40LF 36-0260002-00LF Media loading instruction label *1 36-0500011-00LF High temp. Warning label *2 36-0500006-00LF Non-reflective label*1 36-0500014-00LF Adhesive backed mount*2 36-0500015-00 Cable tie*2 36-0130043-00LF 2 3 98-0260044-00LF TPH MODULE ASS’Y 36-0500013-00 PRINT HEAD HARNESS 3% 1 pc 70-52B2603-10LF 4 98-0500015-00LF HEAD OPEN MICRO SWITCH ASS’Y 5 32-0500021-00LF HEAD OPEN MICRO SWITCH FIXING PLATE 6 37-1403006-34LF SCREW TP3*6 [(For TPH ground plate & top inner cover)*1 pcs, (Head open micro switch & 5 pcs top inner cover)*2 pcs, (Feed button PCB ASS’Y & top inner cover)*2 pcs 7 98-0500016-00LF GAP SENSOR (RECEIVER) ASS'Y 8 32-0500001-00LF GAP SENSOR (RECEIVER) FIXING PLATE 9 37-1402004-31LF SCREW TP2*4 (For GAP SENSOR 37-1402004-34LF (RECEIVER) ASS'Y & top inner cover) 10 98-0260011-00LF FEED BUTTON PCB ASS’Y 11 32-0500018-00LF GROUND PLATE FOR TPH 12 30-0250045-10LF TPH PLASTIC BRACKET / L 13 30-0250046-00LF TPH PLASTIC BRACKET / R 65 3% 1 pcs 1% TDP-245 4.3. Top Inner Cover Drawing 66 TDP-245 4.4 Lower Inner Cover Item 1 Part No. Description Remark 98-0260046-00LF LOWER INNER COVER ASSY includes 30-0260007-60LF Lower inner cover*1 36-0500014-00LF 36-0130043-00LF Spare Parts 1% Adhesive backed mount*2 Cable tie*2 2 32-0260004-10LF PEELER BAR( 26 degree) 3 32-0500010-10LF GROUND PLATE FOR PEELER BAR 4 98-0500010-00LF GAP(EMITTING)/BLACK MARK SENSOR 3% ASS'Y 5 32-0500005-00LF GAP/BLACK MARK SENSOR FIXING PLATE 6 37-1402004-31LF SCREW / TP2*4 (Fix the moveable sensor 1 pc 37-1402004-34LF to lower inner cover) 7 30-0500024-00LF REAR PAPER GUIDE 8 32-0500015-00LF REAR PAPER GUIDE FIXING PLATE 9 37-1401705-14LF SCREW / TP1.7*5 (To fix the rear paper 2 pcs guide & fixing plate & lower inner cover) 10 30-0500022-00LF LABEL GUIDE ADJUSTMENT KNOB 1 pc 11 98-0500012-00LF LABEL GUIDE ADJUMENT ASS’Y (Adjustment knob is excluded) 12 30-0500019-00LF LABEL GUIDE SHAFT 13 30-0500021-00LF LABEL GUIDE 14 30-0500020-00LF LABEL GUIDE 15 98-0500009-00LF PLATEN ASS’Y 16 36-0500008-10LF PLASTIC LAMINATE (BLACK) 17 37-1403006-74LF SCREW TP3*6 + WASHER [(For gear cover & lower inner cover)*1 pcs , (For plastic laminate & lower inner cover)*4 pcs 18 98-0500033-00LF 1” LABEL SPINDLE ASS’Y 19 30-0500033-20LF 1” LABEL SPINDLE 1 pc 20 30-0500034-00LF FIXED TAB 2 pcs 21 30-0500030-00LF 1.5” CORE ADAPTER 2 pcs 22 98-0260012-00LF STEPPING MOTOR ASS’Y 23 37-1403006-34LF SCREW TP3*6 (For stepping motor 2% 67 5 pcs 7 pcs TDP-245 bracket & lower inner cover x 6 pcs, Ground plate for peeler bar x 1 pc) 68 TDP-245 4.4 Lower Inner Cover 69 TDP-245 4.5 Stepping Motor Fixing Assembly Item Part No. Description Remark Spare Parts 1 98-0260012-00LF STEPPING MOTOR ASS’Y 2 65-0030006-00LF STEPPING MOTOR 3 32-0260001-00LF STEPPING MOTOR BRACKET / METAL 4 37-1503006-74LF SCREW M3*6 + WASHER (For stepping motor bracket & stepping motor) 5 32-0500019-00LF GEAR SHAFT 2 pcs 6 30-0500013-10LF SPUR GEAR / 44T 1 pc 7 30-0500014-10LF SPUR GEAR / 16T-48T 1 pc 8 30-0260009-00LF GEAR BRACKET / BLACK PLASTIC 9 32-0500007-00LF TOP COVER OPEN LEVER SHAFT 10 30-0250030-20LF TOP COVER OPEN LEVER 30-0250030-30LF 2% 11 30-0250029-20LF TOP COVER OPEN LEVER 2% 1% 30-0250029-30LF 12 32-0500009-10LF TORSION SPRING 13 32-0500008-10LF TORSION SPRING 14 30-0260010-00LF TOP COVER OPEN LEVER FIXTURE 15 37-3450110-04LF E- RING / 5mm 2 pcs 16 37-3440090-04LF E- RING / 4mm 2 pcs 17 32-0500020-00LF GROUND PLATE FOR PLATEN 18 37-1503006-G4LF SCREW M3*6 (For stepping motor bracket & gear cover) 70 3 pcs TDP-245 71 TDP-245 4.5 Stepping Motor Fixing Assembly 72 TDP-245 4.6 Option & Accessories Item 1 Part No. Description 62-0010017-03LF POWER SUPPLY/CEC Remark Standard 72-0010017-00 2 72-0010017-10LF POWER CORD/AU 72-0010018-00LF POWER CORD/UK Option 72-0010019-00LF POWER CORD/US 72-0010020-00LF POWER CORD/EU 90D 72-0010021-00LF POWER CORD/EU 180D 72-0010032-00LF POWER CORD/CN 72-0010033-00LF POWER CORD/IT 3 72-0010035-00 PARALLEL PORT CABLE 72-0010001-00LF Standard 4 98-0500033-00LF 1” LABEL SPINDLE ASS’Y Standard 5 30-0500033-00 1” LABEL SPINDLE 30-0500033-20LF 1 pc 6 30-0500034-00LF FIXED TAB 2 pcs 7 30-0500030-00LF 1.5” CORE ADAPTER 2 pcs 8 98-1000008-01LF External Ethernet print server/US/CEC 98-1000009-00LF External Ethernet print server/EU 98-1000019-00LF External Ethernet print server/US 98-1000020-00LF External Ethernet print server/EU 9 98-0200021-00LF EXTERNAL ROLL MOUNT ASS’Y WITH 3” CORE LABEL ROLLER 10 98-0200020-00LF EXTERNAL LABEL ROLL MOUNT ASS’Y 11 98-0500022-00LF 3” CORE LABEL ROLLER 12 98-0260017-00 PEEL-OFF ASS’Y 98-0260017-01LF 98-0260020-00LF 13 98-0260021-00LF 14 98-1000004-00 98-1000011-00LF Option (Parallel Port) Option (USB Port) Option Option FULL CUT CUTTER ASS’Y Option (including cutter driver IC ) PARTIAL CUT CUTTER ASS’Y (including cutter driver IC ) EXTERNAL WIRELESS PRINT SERVER /US 73 Option Option Spare Parts 1% TDP-245 98-1000005-00 EXTERNAL WIRELESS PRINT SERVER /EU 98-1000012-00LF 15 16 98-0500032-00LF REAL TIME CLOCK ASS'Y 98-0500026-00LF 2MB MEMORY CARD 98-0500026-10LF Factory Option Option 98-0500028-00LF 4MB MEMORY CARD 98-0500028-10LF 98-0500029-00LF 6MB MEMORY CARD 98-0500029-10LF 98-0500030-00LF 8MB MEMORY CARD 98-0500030-10LF 17 49-OKPE156-20LF BUZZER Factory option 18 98-0260050-00LF Internal Ethernet Printer Server Module (C) 98-0260049-00LF Internal Ethernet Printer Server Module (T) 98-0260051-00LF Internal Wireless Printer Server Module (C) 74 Option TDP-245 4.6 Option & Accessories Drawing 75 TDP-245 5. POWER ON UTILITIES There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by turning on the printer power simultaneously. The utilities are listed as below: 1. 2. 3. 4. Gap/Black Mark sensor calibration Gap/black mark sensor calibration, Self-test and Dump mode Printer initialization Black mark sensor calibration 5. 6. Gap sensor calibration Skip AUTO.BAS 5.1. Gap/Black Mark Sensor Calibration Gap/black mark sensor sensitivity should be calibrated at the following conditions: 1. A brand new printer 2. Change label stock. 3. Printer initialization. Please follow the steps below to calibrate the gap/black sensor: 1.Turn off the power switch. 2. Hold on the button then turn on the power switch. 3 Release the button when LED becomes red and blinking. (Any red will do during the 5 blinks).   It will calibrate the gap/black mark sensor sensitivity. The LED color will be changed as following order:  Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green It calibrates the sensor and measures the label length. Note: Please select gap or black mark sensor by GAP or BLINE command prior to calibrate the sensor. For more information about GAP and BLINE command, please refer to TSPL2 programming manual. 76 TDP-245 5.2. Gap/Black Mark Sensor Calibration;Self-test;Dump mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) and then enter the dump mode. Please follow the steps as below. 1.Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED becomes amber and blinking. (Any amber will do during the 5 blinks).   The LED color will be changed as following order. Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green It calibrates the sensor and measures the label length and prints internal settings then enter the dump mode. Note: Please select gap or black mark sensor by GAP or BLINE command prior to calibrate the sensor. For more information about GAP and BLINE command, please refer to TSPL2 programming manual. 77 TDP-245 Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Print head check pattern Firmware version Firmware checksum Printed mileage (meter) Serial port configuration Country code Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black mark sensor sensitivity Numbers of download files Total & available memory space Self-test printout Note: 1. The physical flash memory for RoHS compliant version is 2MB Flash and 2MB DRAM. 2. System occupies 960 KB in Flash memory so total flash memory space for user downloading is 1088 KB 3. System occupies 1792 KB in DRAM so total DRAM memory space for user downloading is 256 KB 78 TDP-245 Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program. ASCII Data Hex decimal data related to left column of ASCII data Dump mode printout Note: Turn off and on the power switch to reset the printer for normal printing. 79 TDP-245 5.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green after 5 amber blinks. (Any green will do during the 5 blinks).  The LED color will be changed as following: Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green Printer configuration will be restore to defaults as below after initialization. Parameter Default setting Speed TDP-245, 127 mm/sec (5 ips) Density 7 Label Width 4.25” (108.0 mm) Label Height 2.5” (63.4 mm) Media Sensor Type Gap sensor Gap Setting 0.12” (3.0 mm) Print Direction 0 Reference Point 0,0 (upper left corner) Offset 0 Tear Mode On Peel off Mode Off Cutter Mode Off Serial Port Settings 9600 bps, none parity, 8 data bits, 1 stop bit Code Page 850 Country Code 001 Clear Flash Memory No Note: Always do gap/black mark sensor calibration after printer initialization. 80 TDP-245 5.4 Black Mark Sensor Calibration Set black mark sensor as media sensor and calibrate the black mark sensor. Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks).  The LED color will be changed as following: Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green 5.5 Gap Sensor Calibration Set gap sensor as media sensor and calibrate the gap sensor. Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns red/amber after 5 green/amber blinks. (Any red/amber will do during the 5 blinks).  The LED color will be changed as following: Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green 5.6 Skip AUTO.BAS TSPL2 programming language allows user to download an auto execution file to flash memory. Printer will run the AUTO.BAS program immediately when turning on printer power. The AUTO.BAS program can be interrupted without running the program by the power-on utility. Please follow the steps as below. 1. Turn off printer power. 2. Press the FEED button and then turn on power. 3. Release the FEED button when LED becomes solid green.  The LED color will be changed as following: Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green 81 TDP-245 4. Printer will be interrupted to run the AUTO.BAS program. 82 TDP-245 6. GAP AND BLACK MARK SENSOR SELECTION Both gap sensor and black mark sensor are available in TDP-245. Gap sensor is set as default, so there is no extra setting for gap sensor. Gap Sensor  Default setting. No extra action necessary.  If you would like to switch back to gap sensor, please initialize the printer. Black Mark Sensor   Go to MS-DOS prompt mode and enter following command to switch sensor to black mark sensor. C:\>COPY CON LPT1 BLINE width, offset ex: BLINE 3 mm, 0 C:\> Or start the labeling software, set sensor to black mark sensor then print one label. The sensor will be switched to black mark sensor. Please calibrate the sensor after sensor selection. Note: 1. means PC keyboard “Enter” key. 2. means to hold “CTRL” key then press “Z” key. 83 TDP-245 7. TROUBLESHOOTING This section lists the common problems that you may encounter when operating the printer. 1. LED does not light on.   Turn the power switch on. Measure if there is 24V DC from the power supply output plug. Call the service center if 24V DC is not been measured. 2. The printer is paused.  Press the FEED button to resume printing. 3. The LED is on red and blinking. If the LED is red and blinking, which means that the label runs out. Label runs out:  Load a roll of label and follow the instructions as following and then press the FEED button to resume printing. 1. Insert a paper spindle into a paper roll 2. Open the printer’s top cover by releasing the top cover open lever located on both sides of printer and lifting the top cover.. 3. Place a new paper roll into paper roll mount. 4. Feed the paper, printing side face up, through the label guide and pass over the platen. 5. Adjust the label guide to fit the paper width 6. Close the printer top cover slowly and make sure the cover locks latch securely. Paper sensor error Please check the following items: A. Is label installed correctly? Please refer to previous 4. The LED is on red blinking – Label runs out to load a roll of label and then press the FEED B. button to resume printing. Is there any label stuck on the label sensor? Is there any pre-printed logo on the label? Please refer to 5.3 Printer Initialization to reset the system. If the pre-printed logo or text influences the auto gap calibration function, please 84 TDP-245 calibrate the gap sensor with proper sensitivity setting by try and error method. Example: C:\>COPY CON LPT1 SET GAP 1 Main board, gap sensor or black sensor failure.  Measure the current of pin3 of Q8. It is 5V DC when the label is detected and 0V DC for gap. If the voltage is not correct as above mentioned, the U23 ,CPU (U1) or gap sensor may be broken. Please change the gap sensor receiver first because the receiver sensor failure rate is higher then the transmitter sensor. 4. The printer setting runs error. Printer setting runs error: Refer to 5.3 Initialization to reset the system. 5. Continuous feeding labels  The printer setting may go wrong. Please do “Printer Initialization” and “Gap and Black Mark Sensor Calibration”. (Refer to 5.2 and 5.3). 6. No print on the label    Is the thermal head connector connected? Is the thermal head broken? Check it by printer self-test printout. Is main PCB U21, U15, Q1 broken? 7. Printer does not print. Printed by enclosed Label View XLT+ software  This may be driver conflict problem. Please remove all the drivers in the printer folder and then re-install the driver for your printer. Printed by printer command.  This problem is caused by incorrect syntax commands. This printer will ignore incorrect syntax commands. Please set the printer to the dump mode and make sure the printed command is identical to the commands sent from the application software.  The printer serial port setting is not correspondent to the PC’s setting Please do the configuration by the following commands. C:\>COPY CON LPT1 SET COM1 96,N,8,1 Z 85 TDP-245 C:\> 8. Poor print quality  The dust or glue from label may stuck onto the print head. Wipe the thermal print head by the soft cloth soaked with Ethanol.  Adjust the print density setting. 9. Stepping motor does not feed label  Does stepping motor function normally.  Are U11, and U12 (3717 driver IC) of main board broken? 10. No 5V DC on main board.  Is switching power broken?  Is main board U3 broken? Please replace a new main board. 11. Cutter functions abnormally. Cutter is not activated Cutter is broken or the main PCB is broken. If it still has problem after a new cutter replaced, the U14 (driver IC) or U5 IC on the main board may be broken. 12. Black mark can’t be detected properly  Please check the position of the black mark, If it can be detected by the sensor. Is the width of black mark too thin to be detected? The suggested black mark width is 12 mm.  Does the sensor function properly? Measure the current of pin3 of Q9. It is 5VDC when the black mark is detected; otherwise it should be 0V DC. If the voltage is correct as above mentioned and the black mark still can’t be detected, CPU may have some problem. 86 TDP-245 8. MAINTENANCE This session presents the cleaning tools and methods to maintain your printer. Use one or more of the following supplies that meets your needs:    Cleaning pens Cleaning swabs Lint-free cloth. The cleaning process is described as following Printer Part  Let the print head to cool for one minute  Use a cleaning pen to swab the print elements Platen Roller  Rotate the platen roller and wipe it thoroughly with 100% ethanol and a cleaning swab, or lint-free cloth. Exterior  Wipe it with water-dampened cloth Interior  Brush or air blow *Printer Head   Method Do not touch print head by bare hand. Use clean & soft cloth soaked with ethanol to clean the print head. It’s industry alcohol. Please do not use regular alcohol, which may damage the printer head. 87 TDP-245 Update History Date 2006/3/31 Content 1. Modify to RoHS version. Editor Camille Pao 2006/6/2 1. Modify power on utilities section. Camille Pao 2006/7/20 1. Modify 4.6 item 14 part NO. Camille Pao 2006/8/28 1. Add 4.6 item 8 : External Ethernet print server (Z) Camille Pao 2006/9/8 1. Modify the MAIN BOARD ASS’Y from -10LF to Camille Pao -20LF 2006/9/12 1. Modify the TOP COVER OPEN LEVER from -00LF Camille Pao to -20LF 2006/9/25 1. Modify power on utilities section. 2. Modify LED and button operation section. Camille Pao 2006/10/12 1. Modify lower cover part no. from -30LF to -50LF Camille Pao 2006/11/30 1. Modify power on utilities section. Camille Pao 1. Modify 4.3 item 9: Screw from -31LF to -34LF 2. Modify 4.4 item 6: Screw from -31LF to -34LF Camille Pao 2007/1/3 3. Modify 4.1 item 5: Screw from -31LF to -34LF 2007/1/4 1. Cancel the 4.6 item18 : Internal Ethernet Printer Server Module Camille Pao 2007/1/12 1.Modify 4.6 item 16: memory card from -00LF to Camille Pao -10LF 2.Add cutter driver IC A3952SB (Non-RoHS) part no. 2007/3/9 1.Modify 4.6 item 8 : External Ethernet print server (C) Camille Pao part no. 2007/3/19 1.Add the MAIN BOARD ASS’Y (Main Board + RTC) Camille Pao part no. 2007/4/14 1.Update TSC e-mail address. 2007/5/11 1.Modify 4.5 item 10/11 : TOP COVER OPEN LEVER Camille Pao part no. 2007/8/1 1.Company information update Camille Pao 2007/11/13 1.Add TPH plastic bracket part no. Camille Pao 2007/12/7 1.Modify power supply and external Ethernet print server parts no./CEC Camille Pao 88 Camille Pao TDP-245 2008/1/24 1. Revoke part number for 98-1000017-00LF External Camille Pao Ethernet print server (Z)/US and 98-1000018-00LF External Ethernet print server (Z)/EU (Parallel port) 2. Revise description for 98-1000008-01LF External Ethernet print server (C)/US/CEC, 98-1000009-00LF External Ethernet print server (C)/EU, 98-1000019-00LF External Ethernet print server (Z)/US, 98-1000020-00LF External Ethernet print server (Z)/EU, 98-1000011-00LF EXTERNAL WIRELESS PRINT SERVER /US(C) and 98-1000012-00LF EXTERNAL WIRELESS PRINT SERVER /EU(C) 2009/2/27 2009/10/28 2011/1/25 Revise description for 30-0500019-00LF Camille Pao Add spare parts % for power supply Camille Pao Modify TSC address Camille Pao 89 TSC Auto ID Technology Co., Ltd. Corporate Headquarters 9F., No.95, Minquan Rd., Xindian Dist., New Taipei City 23141, Taiwan (R.O.C.) TEL: +886-2-2218-6789 FAX: +886-2-2218-5678 Web site: www.tscprinters.com E-mail: [email protected] [email protected] Li Ze Plant No.35, Sec. 2, Ligong 1st Rd., Wujie Township, Yilan County 26841, Taiwan (R.O.C.) TEL: +886-3-990-6677 FAX: +886-3-990-5577