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Tech Tip - Cornelius Usa

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Tech Tip TECH TIP Product: ICE DRINK DISPENSERS Subject: CORRECT SETUP OF SOFT ICE (CHUNKLET/NUGGET) DISPENSERS Date: SEPTEMBER 6, 2014 Description of Potential Issue: ‘Soft Ice’ (e.g., chunklet, nugget, or pellet ice) dispensing requires different equipment setup for BOTH the ice maker and the drink dispenser than is required for cubed ice. Typically a beverage dispenser is set up from the factory to dispense cubed ice with minimal adjustment for proper ice flow and agitation. Improper equipment setup to dispense Soft Ice OR using flaked or crushed ice could result in poor ice dispensing, inadequate product cooling, equipment damage/failure, warranty invalidation, or personal injury. You may encounter ice dispensing problems or drink quality issues when using Soft Ice IF the dispenser is not set up to accommodate this type of ice. It is essential that all of the manufacturer’s installation instructions are adhered to when installing a soft ice machine with an ice drink dispenser. Corrective Action: If you are dispensing Soft Ice in any Cornelius Ice Drink dispenser (e.g. ED/DF model, Flavor Fusion™ model, or IDC model) the Soft Ice Setup Guidelines must be followed to ensure the dispenser is set up to dispense the chunklet/nugget type ice. Cornelius Ice Drink dispensers are NOT designed for crushed or flaked ice. When using Soft Ice, please adhere to the following: • • • • • • • • A bin thermostat is required to control the ice level in the dispenser, and must be set 6” below the top of the bin. The bin thermostat is available from the Ice Maker Manufacturer, and must be installed to the manufacturer’s specifications. Off cycle agitation times must be set to 0.5 seconds on and 3 hours off. “Soft Ice” agitators are required for ED/DF150, 175, and 300 models. Appropriate Drop Tube Extension kit must be used (see Soft Ice Dispensing Tips) Ice chute restrictor plate must be set to the fully open position. Ice diverters are required for all ED/DF models. Ice slide kits are required for all 30” wide dispensers. Water quality affects the quality of ice produced. While we do recommend the use of water filters to ensure adequate water quality, do not use scale inhibiting filters, phosphate feeders, or “combo filters”, as this will produce “wet” ice and cause ice dispensing issues. ©2014, Cornelius Inc – A Marmon/Berkshire Hathaway Company www.cornelius-usa.com TT-14-2 Revision: D • • Water level in the ice maker should be set to produce the driest, hardest ice possible. Recommended cleaning/sanitizing schedule must be followed to ensure no lime scale buildup in the ice maker, bin, or drop tube. Additional Information: If your ice maker comes with both an electronic bin control and a mechanical bin control, ensure that you are aware which control acts as the primary control. For Cornelius ice makers: • The mechanical control must be set up as the primary control. • The mechanical control sensor must be positioned 4-6” below the top of the ice bin. • The electronic control must be set up as the secondary control. • The electronic control sensor must be positioned 2” above the mechanical control. If your ice maker comes with just an electronic bin control: • The electronic control must be positioned according to the instructions included with the extended drop tube kit. • Please reference the Soft Ice Dispensing Tips for specific drop tube extension kits needed for various models of Cornelius dispensers. If you require additional information please contact the Cornelius Technical Service Department at 1-800-238-3600 and follow the appropriate prompts. ©2014, Cornelius Inc – A Marmon/Berkshire Hathaway Company www.cornelius-usa.com TT-14-2 Revision: D