Transcript
Let’s Go. Getting started with your Wireless Modem.
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Contents Page: 2
What’s in this kit
4
Your computer
4
Connecting filters
6
Plug in your modem
7
Connecting your modem to the computer
9
Check your modem lights
10
Confirming your account
10
Setting up your wireless connection
12
Troubleshooting guide
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What’s in this kit Check that you have the following items:
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3
1
DSL
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1
2
3
4
Reset
1 x wireless modem
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1 x black power supply cable
1 x grey DSL cable
1 x white ethernet cable 3 4-0 01956 DEVICE Instruction Guide 125x165.indd 3
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This guide will take you through each step to set up your modem. Everything you need to set up a basic connection or a wireless network is covered on the following pages:
1 Your computer • To set up your internet connection, you’ll initially need to use the Ethernet cable. Due to the length of the cable, your computer needs to be close to the jack point. NOTE: Once you’ve established a connection using the cable, you’ll be able to set up a wireless internet connection. With wireless internet you’ll be ableto unplug the cable and connect to the internet anywhere in your home.
2 Connecting filters You need to connect a filter wherever you have a phone line in use, including phones, faxes or digital TV decoders. This will remove interference on your phone lines and improve your broadband service. • Unplug your phone, fax or digital TV decoder from the jackpoint. If you need more filters, you can purchase them from Telecom. Call us on 0800 00 30 40.
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• Plug the supplied filter into the jackpoint.
Jackpoint
Filter
Phone cable
Phone (or other device)
• Plug your phone (or other device) into the end of the filter marked ‘phone’.
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3 Plug in your modem • Plug one end of the grey DSL cable into the DSL port on your modem.
Jackpoint
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1
DSL
Filter with ADSL port
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1
2
3
4
Reset
Grey DSL cable DSL port
Black power cable Phone Power plug
• Plug the other end of the grey DSL cable into the end of the filter marked “ADSL”. • Plug one end of the black power cable into the modem and the other end into the wall socket. Turn on the power at the wall. 6 4-0 01956 DEVICE Instruction Guide 125x165.indd 6
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4 Connecting your modem
to the computer
• Plug one end of the white ethernet cable into any ethernet port on the modem.
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DSL
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4
Reset
ethernet ports
• Plug the other end of the white ethernet cable into the ethernet port on your computer which has a symbol like this:
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DSL
2
3
1
4
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Reset
On/off switch
• Press the black on/off button to turn the modem on.
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5 Check your modem lights
• Check that all four lights illustrated in the diagram above are green. This can take up to two minutes. • The power light should be a solid green, any of the other lights may be flashing green.
!
L ights amber or not working? See the trouble shooting guide on page 12.
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6 Confirming your account Your personal Telecom Broadband account needs to be activated. To do so: • Open Internet Explorer (or other web browser) on your computer. • Type in telecom.co.nz/broadbandsetup • Follow the online activation steps.
7 Setting up your wireless
connection
Wireless connection: use the internet around your home without a cable between your computer and modem.
Now that you’re online, if your computer is wireless enabled you can now set up wireless internet. To create your own wireless network: • Open Internet Explorer (or other web browser) on your computer. • Type in telecom.co.nz/startbroadband • Under Wireless setup, click “Download now” to download Broadband Assist. This is a clever tool that will set your wireless network up in no time.
!
If you want to do a manual set up:
• Open a web browser. • Type in telecom.co.nz/manualsetup • Then follow the online activation steps. 10 4-0 01956 DEVICE Instruction Guide 125x165.indd 10
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Congratulations! You should now be experiencing wireless broadband.
Your free premium services As a valued Telecom customer, you can access a range of free and exclusive premium services. • Protect yourself from malicious Internet activity with a free Telecom Security Suite, powered by McAfee (worth over $95 a year). Available for PCs with Microsoft Windows 2000 or higher. • Flickr Pro account so you can get more than just a standard Flickr account. Store, organise and share your photos and videos securely. • Up to 10 free sub accounts so everyone in the family can have their own suite of free services from Yahoo! including their very own Flickr Pro account. Visit telecom.co.nz/premiumservices to find out more. Don’t forget to register for the Broadband Usage Meter so you can keep track of how much data you’ve used at any time during the month. Go to telecom.co.nz/myaccount
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! Troubleshooting Guide If you have problems setting up your modem check below for a solution:
Power
The power light is off
Ethernet Power Broadband Ethernet Power Internet Broadband Ethernet Power Internet Broadband Ethernet Wi-Fi Wi-FiWPSWi-
12
Internet Broadband
Check that the black power cable is connected to both the wall and the modem. (step 3) Check that the power is turned on at both the wall and the back of the modem. (step 4)
Check that the ethernet cable is The ethernet connected correctly light is off to both the modem and your computer. (step 4)
The broadband light flashing or not lit
Check that you have put jackpoint filters on all phones, faxes and digital TV decoders. (step 2) You may have a faulty jackpoint. Try connecting to another jackpoint. (step 3)
Internet
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Not working? If you have any difficulties: • Call our Broadband Support Specialists on 0800 22 55 98 and ask for SET-UP. • Visit telecom.co.nz/help
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TPM1956-06/2011
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