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The Installation Manual

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Interactive Satellite Terminal Installation / Validation Manual Version – July 6, 2017 Interactive Satellite Terminal Index INTERACTIVE SATELLITE TERMINAL 1. FCC COMPLIANCE ...............................................................................................................3 2. TECHNICAL FEATURES .........................................................................4 3. GENERAL DESCRIPTION .......................................................................5 4. ELEMENTS CONTAINED IN THE TERMINAL ........................................6 5. INSTALLATION OVERVIEW ....................................................................6 6. ANTENNA SYSTEM .................................................................................7 6.1. Technical features ..........................................................................8 6.2. Setting up the antenna ...................................................................9 7. OUTDOOR UNIT (ODU) ........................................................................ 24 8. INDOOR UNIT (IDU) .............................................................................. 25 9. OVERALL CONNECTIONS ....................................................................23 10. INTERACTIVE SATELLITE TERMINAL VALIDATION ....................... 33 Page 2 Interactive Satellite Terminal INTERACTIVE SATELLITE TERMINAL. 1. FCC COMPLIANCE The VELOCITY DataBridge Terminal complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. This device works in combination with an off-set horn-fed dish antenna with a maximum gain of 39.4 dB This device has been granted with the following FCC ID: 2AGKM820003-02 Danger: FCC Radio Frequency Exposure Information In order to comply with the FCC RF exposure requirements, it is required to maintain a separation distance between the user and the antenna of 11.76m (antenna main beam) and 27cm (horizontal: -10 degrees off-axis). NOTE: This equipment has been tested and found to comply with the limits for class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Page 3 Interactive Satellite Terminal 2. TECHNICAL FEATURES. General Composition……………………………….. Antenna…………………………………….. ODU Dimensions (without LNB)……….... IDU Dimensions…………………………… Antenna, Outdoor Unit, Indoor Unit. Satellite dish. Diameter 75 cm. 127 x 144 x 77 mm. (L x W x D) 30 x 150 x 110 mm. (L x W x D) Outdoor Unit. ODU Connectors ……………………………….. F (F), 75 Ω: External LNB Connection F (F), 75 Ω: IDU Connection Control and Management……................. Web GUI. (Via IDU). Reception Frequency band……..…………………. Ku Band. High Band: 11.7 - 12.75 GHz. Standard………………………………… DVB-S/S2. (EN 302 307) Transmission Frequency band……..…………………. Ku Band. 13.75 GHz - 14.50 GHz. Standard ……………………………….. F-SIM. Maximum output Power………………… 31.5 dBm. Indoor Unit. IDU Connectors………………………………….. F (F), 75 Ω: ODU Connection. F (F), 75 Ω: STB Connection. RJ45: Ethernet. LAN Connection. DC IN. (+30Vdc). Control and Management……................. Web GUI. Page 4 Interactive Satellite Terminal 3. GENERAL DESCRIPTION. The VELOCITY DataBridge Terminal is comprised of the following components:  Antenna System. Satellite dish.  ODU: Outdoor unit. Installed at the antenna’s arm.  IDU: Indoor unit. Located inside the building. Fig.1. General Diagram. Page 5 Interactive Satellite Terminal 4. COMPONENTS CONTAINED IN THE PACKAGE. The package contains:     5. Dish Antenna. Feed arm and fasteners. Indoor unit. Outdoor unit (with LNB). INSTALLATION OVERVIEW. The image below shows a typical installation. Fig.2. Installation Overview. Page 6 Interactive Satellite Terminal 6. ANTENNA SYSTEM. VF075SMART Satellite antenna with a diameter of 75cm and a masthead assembly, including an Outdoor Unit. Antenna components Page 7 Interactive Satellite Terminal 6.1. Technical features. DOWNLINK Satellite Reception Interactive Services Broadcast Services Standard DVB-S/S2 Ku Band High Band: 11.7 Ghz … 12.75 GHz UPLINK Satellite Transmission IP Data for interactive applications. Standard F-SIM Ku Band 13.75 Ghz … 14.5 GHz. Maximum output Power 31.5 dBm GENERAL Azimuth Angle Range 360º Elevation Angle Range 10 to 90 Feed Interface Diameter 23 mm adapter Mast Pipe interface 32mm – 60 mm ENVIRONMENTAL REQUIREMENTS Operational Wind loading 48 MPH Survival Windload 89 MPH Destructive Windload 134 MPH The Outdoor Unit connects to the Indoor Unit with RG6 coax (supplied by installer.) This cable length should be less than 250 feet. Page 8 Interactive Satellite Terminal Ku Dish. Antenna Parameters Type Offset Offset 20,8º Reflector Diameter 750 x 802 mm Focal Distance 585 mm F/D Ratio 0,78 Frequency Range (GHz) RX: 10,7 - 12,75 GHz TX: 13,75 – 14,5 GHz Reflector material Galvanized Steel Reflector Thickness 0,65 mm Polarization Linear/Circular Gain @ 14,50 GHz 39,4 dBi Elevation Adjustment Range 10º to 90º Azimuth Adjustment Range 360º Mast Pipe Interface 40 – 60 mm Feed Interface Diameter 23 mm adapter 77 (IEC1114-2 Standard) 77 (IEC1114-2 Standard) Survival Windload 89 MPH Destructive Windload 134 MPH Page 9 Interactive Satellite Terminal 6.2. Setting up the antenna. Installation of the antenna includes the following steps: Step 1: Step 2: Step 3: Step 4: Choosing a suitable location. Mounting the antenna pole. Mounting the antenna. Pointing the antenna. Do not stand in front of the LNB or the antenna dish during pointing. Keep the space between the LNB and the antenna dish clear. 6.2.1. Step 1: Choosing a suitable location. When setting up the antenna base, take account of the orientation the antenna must have. The antenna needs a clear, unobstructed view towards the satellite located at 117W° (without any buildings, trees - that may block the signal). Fig.3. Antenna system. The antenna must have clear line of sight and no obstruction blocking the path between the antenna and the satellite. Page 10 Interactive Satellite Terminal To aid in choosing a suitable location for the antenna, it may be helpful to know the antenna pointing information for the DataBridge satellite. That pointing information can be found in the “Smart LNB” App. The next several steps show how to get that info based on your current GPS location. Using an internet connection on your mobile phone, install “SmartLNB” App on mobile phone from Google Play Store or Apple App Store. *It is recommended to install the App and get updated database on a strong Wifi or cell connection before going to the install location* Launch SmartLNB App and update database if needed. (App will notify if a database update is needed.) The first screen will appear like this with the “Settings” icon in blue. Select the “Pointing” icon. Page 11 Interactive Satellite Terminal Based upon the GPS site coordinates provided by the mobile device, scroll down for the Elevation, Azimuth and Skew (Polarization) as shown below the graph on this screen. Scroll down for the pointing information including the Elevation, Azimuth and Skew (Polarization.) Page 12 Interactive Satellite Terminal 6.2.2. Step 2: Mounting the antenna pole. When mounting the antenna pole on the base, use a level to make sure the antenna pole stands upright. The antenna pole should be made of galvanized steel. Mast pipe interface: between 1.25 inches and 2.36 inches. (Antenna’s pole diameter). 6.2.3. Step 3: Mounting the antenna. Antenna arm comprises two parts, Part 1 and Part 2. One of them holds the Outdoor unit, and the other one is screwed to the antenna dish. These two parts are joined through a junction. Rotate and screw the piece with the elevation scale. (1, B, E). Tightening: 1.5 foot pounds. Fig.4. Antenna arm. Identification Description Units 1 Arm (Part 1) 1 B M8 x 16 mm round head, short neck 4 E M8 Nut 4 Page 13 Interactive Satellite Terminal Place the fine elevation bolt and gears as shown below (1, E, J). The elevation bolt includes: Two adjustment gears and a nut. Tightening: 11 foot pounds. Fig.5. Elevation bolt. Identification Description Units 1 Arm (Part 1) 1 E M8 Nut Elevation bolt (w/2 adjustment gears & a nut) 1 J 1 Page 14 Interactive Satellite Terminal Screw the junction of the arm as shown below. (1, 2, C, E). Tightening: A – 7.5 foot pounds. C – 11 foot pounds. Screw the part of the arm (3) that holds the Outdoor unit. (1, 2, 3, A, E). Tightening: B – 7.5 foot pounds. ❸ Fig.6. Arm pieces. Identification Description 1 Arm (Part 1). Units 1 2 Arm junction 1 3 Arm (Part 2). 1 A M8 x 45 round head, short neck 2 C M8 x 16 mm round head, long neck 5 E M8 Nut 7 Page 15 Interactive Satellite Terminal Insert two squares U-bolt in the masthead (4). Use the Pole Clamps (H) and washers (E) to attach antenna to the antenna pole (4). Tightening: E – 1.5 foot pounds. Fig.7. Pieces to attach the antenna to the masthead. Identification Description Units H Square U-bolt. M8 x 240 2 I Pole Clamp 2 4 Antenna pole 1 E M8 Nut 4 Page 16 Interactive Satellite Terminal Attach the LNB holder to the antenna’s arm. (3, 5, A, D, E, G). ↑ Up Fig.8. LNB and Outdoor Unit holder. Identification Description Units 3 Arm (Part 2). 1 5 LNB clamp (2 pieces) 1 A M8 x 45 mm oval head, short neck D M 6 x 12 total 1 2 E M8 nut 1 G M6 nut 2 Attach the dish to the masthead with the appropriate screws and nuts. (6, D, F). Tightening: F – 11 foot pounds. Fig.9. Antenna’s dish. Page 17 Interactive Satellite Terminal Identification Description Units 6 Antenna’s dish. Diameter: 75 cm 1 D M 6 x 12 total 4 F M6 nut 4 Attach the Outdoor Unit to the feed horn. (7, 8, 9, J, K). Fig.10. Outdoor Unit & LNB. Identification Description Units 1 7 Outdoor Unit. ODU 8 O-ring (MU1551) 1 9 Feed horn. [F/D = 0.78]. 1 J M4x10 screw 4 K M4 nut. 4 Attach the Outdoor Unit and the LNB to the antenna’s arm. (7, D, G). Fig.11. Outdoor Unit & LNB. Page 18 Interactive Satellite Terminal Identification Description Units 1 7 Outdoor Unit. ODU D M 6 x 12 total 2 G M6 nut 2 At this point, the antenna is mounted. Fig.12. Antenna, ODU and LNB. Page 19 Interactive Satellite Terminal Elevation. (Vertical) Fig.13. Pointing the antenna. Elevation.  Loosen securing bolts.  Rotate the elevation bolt to move the antenna to the required elevation. See the elevation scale drawn in the antenna to fix the desired elevation. (Up - Down).  Tighten securing bolts. Tightening: 11 foot pounds. Azimuth. (Horizontal). Fig.14. Pointing the antenna. Azimuth.  Loosen bracket nuts.  Slowly move the dish horizontally (E – W).  Secure the bracket nuts. Tightening: 7.5 foot pounds. Page 20 Interactive Satellite Terminal 7. OUTDOOR UNIT. ODU. The ODU, Outdoor Unit, is housed in a waterproof case located at the antenna’s arm. Fig.15. Outdoor Unit. ODU.  Interfaces: F type connector for connection to the Indoor Unit (IDU.) Fig.16. ODU Interfaces. (Not Used) Page 21 Interactive Satellite Terminal 8. INDOOR UNIT. IDU. The IDU, Indoor Unit, is located inside the building. Its design is based on a compact and easy-to-use terminal that features the latest Home Plug-AV (HPAV) technology. Fig.17. Indoor Unit. IDU.   Signaling lights: Light Color Description Power Green Power supply presence. Link Green Communication between IDU & ODU. Data Coax Yellow Data transfer activity between IDU & ODU. Interfaces. The Indoor Unit has four ports to interface with the external world: RJ-45 port to connect the IDU to the user's LAN. (Web GUI). F-type connector facing the Outdoor Unit. F-type connector facing the user's Set-Top-Box. DC port for external 30V power supply. (30V / 2A Desktop AC/DC adapter). Fig.18. Indoor Unit’s rear panel. Page 22 Interactive Satellite Terminal 9. OVERALL CONNECTIONS. Fig.19. General Diagram. ** Ensure items are connected in the order listed below. 1. Connect the ODU to the IDU via RG-6 coax cable. 2. Power the IDU, then wait approximately 5 minutes for the ODU initialization. 3. Connect RJ45 to the Wireless Access Point (WAP; a TPLink is shown). Wait a couple of minutes for the DHCP to establish. 4. Using your smartphone with the SmartLNB app loaded, connect to the WAP SSID. 5. Once connected to the WAP SSID, then open the SmartLNB app and follow commissioning steps Page 23 Interactive Satellite Terminal 9.1. ODU – IDU Connection Step 1 – Connect to the Outdoor Unit (ODU) When pointing is completed, connect the Tx/Rx coaxial cable between the ODU and the IDU.   Coaxial Cable. Connectors: F (M). Fig.20. ODU – IDU Interconnection. ** This connection must be made before applying power to the IDU. Page 24 Interactive Satellite Terminal 9.2. IDU Connection Step 2 – Connect the Indoor Unit to a wall outlet through the Power Adapter provided: AC/DC Adapter, +30V / 2A. * Wait 5 minutes for the device to boot properly before making any other connections. Wifi hotspot Smart Phone Hotspot Fig.21. Setup / Installation Diagram using Wifi hotspot and Smartphone (Android & IOS) ** Apply power before connecting Ethernet. Connecting RJ45 before applying power, or too soon after applying power, will result in a failure to get a solid “link” and must start over. Step 3 - Connect Wireless Access Point (WAP) After waiting for the IDU to boot, connect a wireless router to RJ45 “LAN” port of Indoor Unit in bridge mode (Wireless WiFi Router is supplied by installer, temporarily, to complete install.) Page 25 Interactive Satellite Terminal If you have not already done so, install “SmartLNB” App on mobile phone from Google Play Store or Apple App Store ** Launch the App for the first time while connected to the internet (cellular or other means) to allow for updates. The App will notify if a database update is needed. Following any necessary updates, disconnect from internet (cellular or other means) and continue. *It is recommended to install the App and get the updated database on a strong Wifi or cell connection before going to the install location* A green icon next to the chain link icon, in the upper most right corner indicates the database is up to date. Page 26 Interactive Satellite Terminal Step 4 - On your smart phone, connect WiFi to wireless SSID of installer supplied router ** Disable Cellular Data on smartphone. (This makes sure the smartphone does not revert to cellular network during the installation process.) Verify Link Icon in upper right is green. This may take a minute or two. ** If link icon is Red after a few minutes, power IDU down. Wait 5 minutes and start process over, waiting the appropriate times between steps. Page 27 Interactive Satellite Terminal Step 5 – Use App to Commission TO COMMISSION TERMINAL: Select E117WA (117° West) on SmartLNB App Select SmartLNB type: Egatel Page 28 Interactive Satellite Terminal Select Platform: EBIS_Microspace Wait for GPS. It may take one minute or longer. Be patient. Enter Your Installer Name and Site Info (The “Site Info” field needs to be the Customer Name) Page 29 Interactive Satellite Terminal Press “Apply Settings” Button at the bottom of the page. (App will update the DataBridge firmware, if needed.) Page 30 Interactive Satellite Terminal Select “Pointing” icon Select “Start” Based upon the GPS site coordinates from the previous screen, scroll down for the Elevation, Azimuth and Skew (Polarization) These are shown below the graph on this screen. Use graph and audio cues to peak antenna The Audio peaking tone will begin when you are locked on the correct satellite signal. Once peaked, tighten all bolts of Elevation, Azimuth and Polarization. Then, press the right arrow (>) icon to proceed Page 31 Interactive Satellite Terminal Once status is obtained, on the SmartLNB Status line look for “Tx_ready” (If you do not get the SmartLNB Status of “Tx_ready” then go back to the previous step and peak the antenna.) When the antenna is peaked properly and you have the “Tx_ready” status, then press the right arrow (>) to proceed. Page 32 Interactive Satellite Terminal 10. INTERACTIVE SATELLITE TERMINAL VALIDATION On “Commissioning” screen, select “Validate” to commission terminal. * This page has the Google Homepage included to verify the terminal is commissioned. Once Validation is performed, the DataBridge is ready for the Customer’s data. 1. Remove the installer’s Wireless WiFi Router from the RJ45 port and enable the Cellular network on the smart phone. 2. Connect Customer’s Ethernet cable to RJ45 port. 3. Confirm Customer’s data is working properly. Page 33