Transcript
TimeForce II Hardware Guide IntelliClock Model IQ 200
Table of Contents INTRODUCTION ..................................................................................................................................... 3 TimeForce II Setup ................................................................................................................................. 3 Hardware Setup .................................................................................................................................... 3 Using Your IQ 200 ................................................................................................................................. 3 Troubleshooting .................................................................................................................................... 3 Appendix ............................................................................................................................................... 3 TIMEFORCE II SETUP .............................................................................................................................. 4 CREATING A CLOCK PROFILE.............................................................................................................................. 4 ON DEMAND OPTIONS .................................................................................................................................... 5 SYSTEM OPTIONS ........................................................................................................................................... 6 HARDWARE SETUP ................................................................................................................................ 8 INSTALLING YOUR IQ 200 ................................................................................................................................ 8 POWER OVER ETHERNET (POE) CLOCK ............................................................................................................... 8 Power over Ethernet Specifications....................................................................................................... 8 Identifying a PoE Clock .......................................................................................................................... 8 Clock Installation ................................................................................................................................... 9 CONFIGURING YOUR IQ 200 ............................................................................................................................ 9 Qqest SaaS Customers .......................................................................................................................... 9 SELF-HOSTED CUSTOMERS ............................................................................................................................. 10 USB ONLY CONFIGURATION ........................................................................................................................... 10 USING THE IQ 200................................................................................................................................ 11 DOWNLOADING PUNCHES TO A USB FLASH DRIVE .............................................................................................. 11 UPLOADING PUNCHES FROM USB DRIVE .......................................................................................................... 11 USB Reader Settings ............................................................................................................................ 12 Upload Punches .................................................................................................................................. 12 TROUBLESHOOTING ............................................................................................................................ 14 ON DEMAND CONNECTION STATUS ................................................................................................................. 14 BASIC ETHERNET TROUBLESHOOTING STEPS....................................................................................................... 15 CLOCK CONFIGURATION TROUBLESHOOTING STEPS ............................................................................................. 15 Log into the Admin menu of the clock................................................................................................. 15 Test #1 - Ensure that the clock is set up for On Demand communication ........................................... 15 Test #2 - Check the Server IP ............................................................................................................... 15 Test #3 - Check the Clock ID with the clock serial number .................................................................. 16 APPENDIX ........................................................................................................................................... 17 INDEX.................................................................................................................................................. 18
© 2012 Qqest Software Systems, Inc. All rights reserved. P.O. Box 860, Sandy UT 84091-0860 Telephone (801) 262-1611 Qqest TimeForce II is a registered trademark of Qqest Software Systems, Inc. Windows is a trademark of the Microsoft Corporation. InstallShield Express is a registered trademark of InstallShield Software Corporation.
Introduction Thank you for purchasing the IQ 200 data collection terminal. The IQ 200 provides for a cost effective solution to collect your employees attendance punches. Using the IQ 200, employees can enter the following punches: • •
“In/Out” for the day “In/Out” for meals or breaks
Your IQ 200 automatically sends employee punches directly to TimeForce II via an Ethernet connection. If an Ethernet connection is not available at the clock mounting location (or your network is “down” on payroll day), you can utilize a USB Flash Drive (also known as Thumb Drives) to retrieve the punches and send them to TimeForce II. As you read through this manual you will find special instructions for USB operations. This Hardware Guide is divided into five sections, designed to get you up and running quickly: TimeForce II Setup
This section contains instructions on configuring the TimeForce II system to communicate with the IQ 200. Refer to page 4. Hardware Setup
This section contains instructions on installing and configuring the IQ 200 clock. Refer to page 8. Using Your IQ 200
This section contains detailed instructions on entering punches and general clock usage. Refer to page 11. Troubleshooting
This section contains information on diagnosing and solving the most commonly encountered problems with the clock. Refer to page 14. Appendix
This section contains useful information on the clock's menu structure and option settings. Refer to page 17.
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TimeForce II Setup This section of the hardware guide provides instructions on how to configure the TimeForce II system to communicate with your new IQ 200 time clock. This is necessary to retrieve the attendance punches your employees have made on the IQ 200. To complete this step you must create a clock profile within TimeForce II. A clock profile is where you define how you want the clock configured and how it will operate.
Creating a Clock Profile 1. Click on the “Clocks” navigation tab at the top of the screen. See “Figure IQ 200- 1” below.
Figure IQ 200- 1: Clocks Tab
2. Click on the [ADD CLOCK] button under the New Clocks section of the screen. See “Figure IQ 200- 2” below.
Figure IQ 200- 2: Create Clock Profile
3. Select “IQ 200” from the Model drop-down menu. 4. Enter a Description for the clock. 5. Select a Clock Group to assign to the clock.
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6. Select the Default Department for the clock by clicking on the “No Department” link and selecting the desired department. Note: When using this feature, all punches coming from this clock will be attached to the clock’s default department (as opposed to the default department assigned to the employee). 7. Select the correct Time Zone for the clock from the drop-down menu. 8. Enter any desired notes on the clock into the Notes field. 9. Ensure that “Ethernet” is selected for Connection Type. Note: “Ethernet” is the only valid connection type for this clock. 10. Enter the Serial Number of this clock. Note: The clock serial number can be found on a white sticker on the bottom of the clock. This setting is required for all On Demand clocks. 11. If the clock is going to be used in a DHCP environment, leave the DHCP setting enabled. If you wish to configure the clock with a static IP address, uncheck DHCP and enter the IP Address assigned to the clock. 12. Click on the [SAVE] button to create the clock profile.
On Demand Options Once you have added the time clock profile, On Demand options can be specified. See “Figure IQ 200- 3” below.
Figure IQ 200- 3: On Demand Options
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The following table provides you with an explaination of each setting and its function. Table 1- On Demand Options Option Name
Details
Data Revision
This field shows the current version of the clock profile stored in TimeForce II. This is not an editable field. As changes are made to the TimeForce II clock profile or at the clock, the number will increase as On Demand synchronizes the TimeForce II clock profile and the On Demand clock.
DST Spring Month
Used to program the month in which Daylight Saving Time goes into effect.
DST Spring Day
Used to program the day in the DST Spring Month in which Daylight Saving Time goes into effect.
DST Fall Month
Used to program the month in which Daylight Saving Time ends.
DST Fall Day
Used to program the day in the DST Fall Month in which Daylight Saving Time ends.
Upload Interval
This field sets the frequency of when the clock will push punch data to TimeForce II. While there are multiple options in the menu, the only valid one for this clock is On Demand.
Primary Host IP
IP address of the server where TimeForce II is installed. Note: Qqest SaaS Customers: Use IP address - 66.133.118.230
Primary Host Port Secondary Host IP Firmware Version
Port being used by the On Demand Service on the TimeForce II server. This is TCP 5705 by default. This field is not currently used. This area of the clock profile is only used when you wish to reprogram the clocks with a different version of firmware. This should only be used at the direction of Qqest Technical Support.
System Options This page allows a user to update clock configuration options via On Demand without having to physically enter the changes at the clock. See “Figure IQ 200- 4” below.
Figure IQ 200- 4: System Options
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The following table provides you with an explaination of each system option and its function. Table 2: System Options Option Name
Details
1.
Direct Card Entry
Enables keypad entry on the clock.
2.
Bar Code Entry
Enables bar code entry for Employee ID.
4.
Key Click
Enables audible sound when any key on the clock is pressed.
9.
In/Out Keys
Enables the and buttons on the clock.
10. US/Euro Date Format
Enables the clock to display date in Euro Date Format (the default setting is US Format).
12. Lunch Punch Restrictions
Enables the clock to restrict employees from punching back in from lunch before the full lunch period has elapsed. Lunch amount is specified in the employee clock configuration area.
15. Quick Punch
Enables Quick Punch feature on clock. When enabled, the clock will not prompt employee for advanced paraqmaters when punching (such as Dept, Job, Task, QTY, Tips, etc.).
16. Which Digits
The option is not currently used.
18. RDR Type
Used to specify if the clock is using a Bar Code or Magstripe reader.
19. HID Decode
Used to specify that the clock is using HID 26 bit decoding.
25. Track 1
Enabled Magstipe Track 1 Decoding.
29. Auto Enter
Auto Enter after number of digits entered.
32. Alpha Bar
Enable alpha and numeric characters in barcode.
34. Lunch/Break Keys
Enables the Meal and Break buttons on the clock.
35. Concatenate
Enables the Concatenate Barcodes option.
47. Power Save
Enables the clock to go into Power Save mode when unused for a period of time. (This dims the backlight and shuts off finger scan module). Pressing any key on clock cancels this mode.
50. In/Out Required
Requires that In/Out button used on all punches.
57. Enforce Password
Enforce user password for menu access.
62. Enforce Break Punch
Enables the clock to restrict the employee from punching back in from a break until the full break period has elapsed.
Status Ping Interval (minutes) Keypad Timeout (seconds) Global Biometric Security Threshold
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Interval in which the On Demand enabled clock will send a status ping to the TimeForce II server. This acts as a keep alive heartbeat between the clock and TimeForce II. Number of seconds before any entry using the keypad is canceled and the clock goes back to “Ready” state. This setting is not used with this clock model.
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Hardware Setup Once you have successfully added a clock profile to TimeForce II for your new clock you can proceed to mount the unit and power it on.
Installing Your IQ 200 The IQ 200 clock includes a mounting panel with four holes. Mounting screws are included. Once the mounting panel is attached to the wall, the clock's face can be snapped into place and locked onto the mounting panel. 1. Attach the clock mounting panel to the wall with the provided mounting screws. 2. Connect the power cord to the bottom of the IQ 200 and plug it into the closest available electrical outlet (110-120 VAC). Note: It is highly recommended that you place the time clock on a surge protector or battery backup unit. Power surges can permanently damage the clock. 3. On the back of the clock, you'll see a panel cut out of the clock case. The Ethernet port is located in the upper left-hand corner of this cutout section. Plug one end of the Standard Category 5 (CAT5) cable into the Ethernet port. 4. Connect the other end of the CAT5 cable to your network. The cable used to connect the clock must be a straight-through cable, not a crossover. To tell the difference between a straight-through and a crossover cable, hold the connectors side by side, with the same side of each connector facing you. Look at the wires inside of the connector. If the colors of the wires run in identical order from left to right in both connectors, the cable is a straight-through. If the colors run in opposite order, the cable is a crossover.
Power over Ethernet (PoE) Clock A PoE clock is a time clock with an Ethernet communications type for which all power supplied to the clock comes directly from the Ethernet cable. No a/c power is needed. Power over Ethernet Specifications
In order to use PoE, your network must be set up so that the clock's Ethernet cable runs into a switch, router or hub that supports PoE functionality. Note that this functionality is not standard on network devices. This device must be IEEE 802.3af compliant. In order to prevent loss of data in the event of a power outage or surge, the network device that the time clock is connected to should be connected to a UPS or surge protector. Identifying a PoE Clock
The time clock comes with a “clock code” label located on the bottom of the clock. The following PoE labels will be displayed: IQ 200 PoE. A clock with PoE support can also be identified visually by examining the back of the clock. Located directly above the Ethernet communication port, you will see a large square component labeled “WiPort NR.”
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Clock Installation
The instructions for installing a clock with PoE support are virtually identical to the instructions for installing a clock of the same model with standard A/C power. Simply locate the communications port on the back of the clock in the upper left-hand corner of the cutout section of the clock case. Plug one end of the Standard Category 5 (CAT5) cable into the Ethernet port. The other end of the CAT5 cable is plugged into your network switch, router or hub. The cable used to connect the clock must be a straight-through cable, not a crossover. To tell the difference between a straight-through cable and a crossover cable, hold the connectors side by side, with the same side of each connector facing you. Look at the wires inside of the connector. If the colors of the wires run in identical order from left to right in both connectors, the cable is a straight-through. If the colors run in opposite order, the cable is a crossover. No additional power supply is needed. Once the clock has been plugged in to the network device, simply mount the clock on the wall, as desired. Refer to the section above for more detailed clock mounting instructions.
Configuring Your IQ 200 The last step in installing your IQ 200 is to set the IP address of the TimeForce II On Demand server. The IQ 200 will send the employee's attendance punches to this address automatically. Qqest SaaS Customers
If your TimeForce II is hosted by Qqest, there is no additional configuration required. Your IQ 200 was shipped with the IP address of the Qqest servers. However, if you want to double check, follow these steps: 1. Press the
