Titan™ 6200 Operator`s Manual

Transcript

Titan™ 6200 Operator’s Manual CG Triumvirate is a trademark of Agfa Corporation. CG Times, based upon Times New Roman under license from The Monotype Corporation. Titan is a trademark of Datamax Barcode Products Corporation. Firmware (Software) Agreement: The enclosed Firmware (Software) resident in the EPROM’s is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business. The User agrees not to, and not to authorize or permit any other person or party to, duplicate or copy the EPROM’s or the information contained in the EPROM’s. The firmware (Software) is protected by applicable copyright laws and Licensor retains all rights not expressly granted. In no event will Licensor or its suppliers be liable for any damages or loss, including direct, incidental, economic, special, or consequential damages, arising out of the use or inability to use the Firmware (Software). Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax Barcode Products Corporation. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written permission of Datamax Corporation. © Copyright 1998 by Datamax Corporation All rights reserved. Printed in the United States of America. 7500 Flying Cloud Drive • Suite 655 • Eden Prairie, Minnesota 55344 • (612) 946-0026 Part Number: 88-2207-01 Revision: B Agency Compliance and Approvals: UL1950 Information Technology Equipment EN60950 For 230 Volt Operation (Europe): Use a cord set, marked "HAR," consisting of a min H05VV-F cord which has a minimum 0.75 square mm diameter conductors, provided with an IEC 320 receptacle and a male plug for the country of installation rated 6A, 250V Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit "HAR" markiert ist, bestehend mindestens aus einem H05VV-F Kabel, das mindestens 0,75 Quadratmillimeter Drahtdurchmesser hat; sowie eine IEC320 Steckdose und einen für das Land geeigneten Stecker, 6A, 250 Volt. C22.2 No. 950-M93 As an Energy Star Partner, the manufacturer has determined that this product meets the Energy Star guidelines for energy efficiency. The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents: EMC: EN55022 (1993) Class B EN50082-1 (1992) EN6100-3-2 (1995) EN6100-3-3 (1995) IEC 801-2 (1991), 8kV CD; 15kV AD IEC 801-3 (1984), 3 V/m IEC 801-4 (1988), 1kV Signal Lines 2kV AC Power Lines Safety: This product complies with the requirements of EN 60950 (1992), A1 (1993), A2 (1993), & A3 (1995) Gost-R FCC: This device complies with FCC CFR 47 Part 15 Class A. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions in this manual, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Important Safety Instructions This printer has been carefully designed to give you many years of safe, reliable performance. As with all electrical equipment, there are basic precautions you should take to avoid injuring yourself or damaging the printer: • Carefully read all installation and operating instructions before attempting to use your printer. • Read and follow all warning instruction labels on the printer. • Place the printer on a flat, firm, solid surface. • To protect your printer from overheating, make sure all openings on the printer are not blocked. • Do not place the printer on or near a heat source. • Do not use your printer near water, or spill liquid into it. • Be certain that your power source matches the rating listed on your printer. If you are unsure, check with your dealer or with your local power company. • Do not place the power cord where it will be walked on. If the power cord becomes damaged or frayed replace it immediately. • Do not insert anything into the ventilation slots or openings on the printer. • Only qualified, trained service technicians should attempt to repair your printer. Contents Printer Overview 1.0 Introduction ............................................................................1 1.0 About The Printer...................................................................2 1.1.1 Standard Features ..........................................................2 1.1.2 Optional Features...........................................................3 Getting Started 2.0 Before Using The Printer .......................................................7 2.1 General Overview ..................................................................9 Setting Up The Printer 3.0 Introduction .........................................................................11 3.1 Connecting The Printer .......................................................11 3.2 Loading Media ....................................................................12 3.2.1 Rolled Media ...............................................................12 3.2.2 Fan-Fold Media ...........................................................13 3.3 Internal Rewind Option.......................................................14 3.3.1 Loading For Batch Rewinding .....................................14 3.3.2 Loading For Peel Configuration ...................................15 3.3.3 Unloading The Internal Rewind Hub ...........................17 3.4 Loading Ribbon...................................................................18 Titan™ 6200 Operator’s Manual i 3.5 Removing Ribbon ...............................................................20 3.6 Installing A PC Card Memory Cartridge ............................21 3.7 Printing The Configuration Label .......................................22 Using The Printer 4.0 Using The Printer’s Front Panel..........................................23 4.01 Ready Mode: Normal Operation (Ready Light ‘On’). ..23 4.02 Menu Mode: Configuration (Ready Light ‘Flashing’)..24 4.03 Test Mode: Print Test Labels. .......................................25 4.04 Indicator Lights .............................................................26 4.05 Display (LCD) ...............................................................26 4.1 The Menu System................................................................27 4.1.1 Basic Function Menu....................................................27 4.1.2 Advanced Setup Menu .................................................29 4.2 The Quick Tests ..................................................................36 4.2.1 Sample Label ................................................................36 4.2.2 Database Configuration Label ......................................37 4.2.3 Test Pattern Label.........................................................38 4.2.4 Quick Ribbon Test........................................................39 Printer Adjustments 5.0 Introduction .........................................................................41 5.1 Media Sensor Adjustment ...................................................41 ii Titan™ 6200 Operator’s Manual 5.2 Media Sensor Calibration....................................................43 5.2.1 Basic Function (Quick) Calibration..............................43 5.2.2 Advanced Calibration ...................................................45 5.2.3 Manual Calibration.......................................................48 5.3 Printhead Cam Adjustment .................................................52 5.4 Controlling Print Contrast ...................................................53 5.4.1 Media And Ribbon Basics............................................54 Troubleshooting 6.0 Introduction .........................................................................57 6.1 Troubleshooting Tips ..........................................................57 6.2 Error Messages....................................................................61 6.3 Error Codes .........................................................................64 6.4 Hex Dump Mode.................................................................64 Maintenance 7.0 Introduction .........................................................................67 7.1 Cleaning Schedule...............................................................67 7.2 Cleaning The Printhead.......................................................69 7.3 Cleaning The Platen Roller .................................................70 7.4 Interior And Exterior Surfaces ............................................71 Titan™ 6200 Operator’s Manual iii Specifications 8.0 Printer Specifications ..........................................................73 8.1 Fonts ....................................................................................75 8.2 Media Specifications ...........................................................76 8.2.1 Approved Media ...........................................................77 Appendix A ASCII Control Code Chart...........................................................1 Appendix B Available Fonts And Barcodes.....................................................1 Fonts .........................................................................................1 Barcodes ...................................................................................5 Appendix C Cable Listings...............................................................................1 Warranty Information Printer ...........................................................................................1 Thermal Printhead ........................................................................2 Warranty Service Procedures .......................................................2 General Warranty Provisions .......................................................3 Limitation of Liability..................................................................3 iv Titan™ 6200 Operator’s Manual Printer Overview 1.0 Introduction Congratulations on your purchase of a DATAMAX® thermal printer. The Titan™ 6200, hereafter referred to as ‘the printer’, sets the standard in value-priced industrial thermal printers, integrating superior performance with ease of operation for the most demanding applications. This manual provides all the information necessary for the daily operation of your printer. To create and print labels refer to the instructions included with the software you have chosen or if you wish to write a custom program, visit our website at http//www.datamaxcorp.com for a copy of the Programmer’s Manual (part number 88-2051-01). Figure 1-1 The Titan™ 6200 Printer Titan™ 6200 Operator’s Manual 1 1.0 About The Printer This printer is standard-equipped with many high-end features, in addition, optional features can be added as needed, to meet your specific requirements. 1.1.1 Standard Features Adjustable Head Pressure Allows the operator greater flexibility to achieve optimum print quality on a wide variety of label products. Advanced Technology This printer utilizes an Intel i960 32 Bit RISC Microprocessor and DATAMAX highly integrated circuit (ASIC) design, including our proprietary SEAQ™ Circuit technology, for consistent print quality from start to finish. Automatic Media Calibration With the touch of a button the printer can electronically adjust to meet the sensing requirements of a wide range of materials. Expanded Memory (DRAM) This printer comes standard with 1 MB of DRAM memory. Internal Batch A resident program designed to be used with a LINK MC2 or WYSE 50 terminal, to create and print label formats without a computer. Visit our website at http://www.datamaxcorp.com for a copy of the Internal Batch Operator’s Manual (part number 882212-01). 2 Titan™ 6200 Operator’s Manual Operator’s Panel Three indicator lights and a 2x20 character liquid crystal display (LCD) provide menu, status and error information, while a multi-function keypad allows easy menu navigation, printer configuration and testing. Parallel and Serial Interfaces For ease of connectivity, the printer is equipped with parallel and serial data communication interfaces. The parallel interface is IEEE-1284 Compliant and the RS 232 serial interface can connect, using one of the cable configurations listed in Appendix C, at up to 38,400 baud. PC Card Slot This port accepts two different types of memory cards for storage of graphics, fonts, and label formats.: • 2 MB, 4 MB or 8 MB PC Card Type I and II, AMD (Advanced Micro Devices), 5V Linear Flash Memory cards. • 256 KB, 512 KB, 1 MB, 2 MB or 4 MB PC Card SRAM memory cards. 1.1.2 Optional Features Cover Dampener Safety feature that controls the lowering force of the Access Cover, helping to prevent accidental injury or damage. Cutter Standard Duty Easily installed, this device is available for cutting tags and labels with a maximum thickness of 0.006" (0.152 mm). Heavy Duty Easily installed, this device is available for cutting tags and labels with a maximum thickness of 0.010" (0.254 mm). Titan™ 6200 Operator’s Manual 3 Cutter (cont.) Tray An attachment to collect cut labels and tags. DRAM Memory On board memory is expandable to 2 MB and 4 MB for extended print length and internal module allocations for fonts and graphics. Flash Memory 2 MB, 4 MB or 8 MB PC-Card Type I and II, AMD, 5V Linear Flash memory cards provide permanent storage of graphics, fonts and label formats. General Purpose I/O A programmable port that provides 2 TTL inputs and 2 TTL outputs along with outputs of +5 VDC, +9 VDC, and +24 VDC or +35 VDC. ILPC Firmware International Language Print Capabilities allows printing of nonEnglish character sets in over 40 languages. Internal Rewind With an 8" outer diameter holding capacity, this factory installed option can be used to rewind printed labels for future use or if accompanied with our Peel and Present Mechanism and Present Sensor to dispense labels “on-demand”. Note: Rewind mode is not recommended for labels less than 2" long. Media Supply Hub Diameter This option allows you to choose between a 1.5" (38.1 mm) or 3" (76.2 mm) metal media spindle to match your label core size. 4 Titan™ 6200 Operator’s Manual On-Line Verification Easily installed, an externally mounted barcode verifier interfaces directly with the printer to guarantee quality and compliance of printed barcodes. Peel and Present Mechanism Easily installed, when used in conjunction with the internal rewind option automatically removes printed labels from their backing material. If accompanied by the present sensor option, the printer will ‘Pause’ until the presented label has been removed. Present Sensor Easily installed, this option is used for on-demand label dispensing, printing labels only when detecting removal of the previously printed label. Note: The present sensor and the cutter option can not be installed at the same time. RS-422 Interface An RS-422 serial interface supports communication speeds up to 38,400 baud. SRAM 256 KB, 512 KB, 1 MB, 2 MB and 4 MB SRAM PC-Card memory cards for storage of graphics, fonts, and label formats. Static Brush Reduces electrostatic build-up on the ribbon. Twinax/Coax Connectivity An internal twinax or coax board is available to support printing from IBM midrange and mainframe computers. Windows® Printer Driver This software program can be used in association Windows® 3.1/95/NT® based programs for label printing. Titan™ 6200 Operator’s Manual 5 6 Titan™ 6200 Operator’s Manual Getting Started 2.0 Before Using The Printer Removing the Packaging The printer is carefully packaged to avoid damage during transit. Inspect the shipping container and printer for any damage. If printer damage is evident, immediately notify the shipping company of the nature and extent of the damage. In order to operate the printer you will need to remove the packaging materials (i.e., tape and foam), that are placed in the printer for shipment. Complete the following steps prior to connecting power or attempting to load media. It may be helpful to refer to Figure 2-1. CAUTION This printer weighs over 50 pounds. Assistance may be required to unpack this printer. Carefully open the shipping container and remove the printer using the lift straps provided. Remove the printer from the shipping bag. Remove the tape that extends over the tear bar and across the two upper ribbon rollers. Remove the foam insert that rests between the two upper ribbon rollers. Remove the tape that extends over the printhead latch. Remove the tape over the Ribbon Take-Up Hub’s J-Hook. Note: Save all packaging materials. Titan™ 6200 Operator’s Manual 7 Inspecting the Printer After removing the packing materials from the printer, re-inspect the printer for damages. Also, check the remaining contents of the package. In addition to the printer and Operator’s Manual, you will find: • • • Sample print labels. Power cord, (optional). Any special or additional items purchased. Additional Requirements The following items are necessary for generating labels from your printer. Contact your distributor or DATAMAX for advice on which media and software may best be suited for your application. • • • 8 Serial or parallel communication interface cable. Applicable media. Applicable software. Titan™ 6200 Operator’s Manual 2.1 General Overview The following illustrations show the printer’s major components. Note: Your printer may vary depending upon the options chosen. Figure 2-1 Front/Side View (For clarity, shown with the access cover removed.) Figure 2-2 Rear View Titan™ 6200 Operator’s Manual 9 10 Titan™ 6200 Operator’s Manual Setting Up The Printer 3.0 Introduction This chapter explains how to connect your printer, load media, install an optional PC Card memory cartridge and print a configuration label. Unless otherwise noted, all instructions are referenced from the printer’s front. 3.1 Connecting The Printer CAUTION Ensure that the printer’s power switch is ‘Off’ when connecting the AC power cord or any interface cables. Connect the AC power cord’s female receptacle into the rear of the printer before plugging to a properly grounded, 3-prong AC outlet. The Printer should be connected to your host computer with an IEEE-1284 Compatible parallel interface cable or an RS-232 serial interface cable (see Appendix C for serial cabling requirements). Figure 3-1 Connecting the Printer Titan™ 6200 Operator’s Manual 11 3.2 Loading Media This section explains the loading of rolled and fan-fold media. Refer to the figures below. 3.2.1 Rolled Media Open the printer’s access cover. Pull the Printhead Latch toward you to unlock and raise the printhead. Slide a roll of media completely left onto the Media Supply Hub, as shown. Route the media under the Media Bouncer, then up through the Media Edge Sensor, and finally out over the Platen Roller. Pull approximately 6 inches of media beyond the Platen Roller. Slide the Media Edge Guide over to rest lightly against the edge of the media. Lower the printhead and push the Printhead Latch back to lock. Close the access cover. Plug in and turn ‘On’ the printer. Press the button several times to normalize label tracking and clear the “HEAD UP FAULT” message. Figure 3-2 Loading Rolled Media 12 Titan™ 6200 Operator’s Manual 3.2.2 Fan-Fold Media Open the printer’s access cover. Pull the Printhead Latch toward you to unlock and raise the printhead. Place an Empty Media Core onto the Media Supply Hub and install the Media Tension Bracket onto the Rear Media Slot, securing with the thumbscrew. Align the media supply to the printer. Route the media through the Rear or Bottom Media Slot, between the Media Tension Bracket and Media Supply Hub, under the Media Bouncer, then up through the Media Edge Sensor, and out over the Platen Roller. Pull approximately 6 inches of media beyond the Platen Roller, as shown. Position the media against the printer’s left side. Slide the Media Edge Guide over to rest lightly against the edge of the media. If necessary, reposition the Media Edge Sensor over the notch or black stripe (if using notched stock, the adjustment may require more than one attempt for proper detection). Lower the printhead and push the Printhead Latch back to lock. Close the access cover. Plug in and turn ‘On’ the printer. Press the button several times to normalize label tracking and clear the “HEAD UP FAULT” message. Figure 3-3 Loading Fan-Folded Media Titan™ 6200 Operator’s Manual 13 3.3 Internal Rewind Option The Internal Rewind Option has two functions: The first allows rewinding of printed labels for convenience, storage or shipment. The second, when used in conjunction with the Peel and Present Option, automatically peels the label from the backing material for application by an operator. Used backing material is taken up by the Internal Rewinder. Refer to the drawings below. 3.3.1 Loading For Batch Rewinding Open the access cover. Install the Arc Plate. Load media (see Section 3.2), and bring approximately 18 inches out through the front of the printer. Loosen the Thumbscrew and remove the Media Retainer from the Rewind Hub. Figure 3-4 Internal Rewind Components Insert the free end of the media through the Media Take-up Slot in the front of the printer then down to the Internal Rewind Hub. Place the leading edge of the media into the Slot on the Internal Rewind Hub or slide an empty media core over the supplied Core Adapters and tape the leading edge of the media onto it. 14 Titan™ 6200 Operator’s Manual Figure 3-5 Loading Internal Rewind Rotate the Internal Rewind Hub counterclockwise to eliminate slack. Slide the Media Retainer onto the Internal Rewind Hub so it is just touching the media’s edge. Tighten the Thumbscrew and close the access cover. 3.3.2 Loading For Peel Configuration Open the access cover. Remove the Arc Plate or Tear Plate from the printer (if installed). Load media (see Section 3.2), and bring approximately 18 inches out through the front of the printer. Install the Peel Mechanism. Open the Peel Mechanism by holding the two Release Tabs and pulling toward you, (see figure below). Titan™ 6200 Operator’s Manual 15 Figure 3-6 Peel Mechanism Thread the media over the top of the Fixed Bracket and under the Rollers of the Peel Roller Bracket, as shown. Figure 3-7 Loading Media for Peel Configuration Push the Peel Roller Bracket back to close. Insert the free end of the media through the Media Take-up Slot in the front of the printer then down to the Internal Rewind Hub. Place the leading edge of the media into the Slot on the Internal Rewind Hub. 16 Titan™ 6200 Operator’s Manual Rotate the Internal Rewind Hub counterclockwise to eliminate slack. Slide the Media Retainer onto the Internal Rewind Hub so that it just touches the media’s edge. Tighten the Thumbscrew and close the access cover. 3.3.3 Unloading The Internal Rewind Hub Open the access cover. Loosen the Thumbscrew and remove the Media Retainer Hub. If rewinding directly onto the hub, pull and hold the Lever, releasing the tension and remove the printed media or the used backing material. If the labels have been rewound onto a core, remove the entire roll. Install new media. Close the access cover. Titan™ 6200 Operator’s Manual 17 3.4 Loading Ribbon Open the access cover. Pull the Printhead Latch toward you to unlock and raise the printhead. While holding the Ribbon Take-up Hub, rotate the J-Hook clockwise to unlatch and remove. Slide a roll of ribbon completely onto the Ribbon Supply Hub, as shown (it should rest fully against the flange on the left of the Ribbon Supply Hub.) Route the ribbon under the Lower Ribbon Roller and over the Platen Roller. Lower the printhead and pull the ribbon up and over the Upper Ribbon Rollers, then underneath and around the Ribbon Take-up Hub. Figure 3-8 Loading Ribbon Replace the J-Hook onto the Ribbon Take-up Hub. While holding the Ribbon Take-up Hub, rotate the J-Hook counterclockwise to latch. 18 Titan™ 6200 Operator’s Manual Figure 3-9 J-Hook Rotate the Ribbon Take-up Hub several turns counterclockwise to secure and remove slack in the ribbon. Lower the printhead and push the Printhead Latch back to lock. Press the button several times to ensure proper tracking and clear the “HEAD UP FAULT” message. Close the access cover. Titan™ 6200 Operator’s Manual 19 3.5 Removing Ribbon Changing label sizes or types may also require a change of ribbon. To remove a partially used ribbon complete the following steps: Cut the ribbon between the two upper ribbon rollers (see figure below). Figure 3-10 Ribbon Removal Unlatch the printhead and turn the Ribbon Supply Hub clockwise to rewind the unused ribbon back onto the roll. Firmly grasp and pull off the unused partial ribbon roll from the Ribbon Supply Hub. Turn the ribbon take-up hub counterclockwise to roll up the used portion of the ribbon. Remove the J-Hook. Slide off the used ribbon and discard. 20 Titan™ 6200 Operator’s Manual 3.6 Installing A PC Card Memory Cartridge Non-volatile flash memory and SRAM offer convenient storage of label, font and graphic information. In addition to freeing printer DRAM (allowing larger label sizes), storing information on a memory cartridge can speed format downloading time. To install a PC Card Memory Cartridge: Open the access cover. If writing to the PC Card, ensure that the “write protect” switch is turned ‘Off’. Carefully insert the PC Card into the cartridge slot located in the upper rear portion inside the printer, using care not to bend the pins of the connector. Close the access cover. The printer will recognize the PC Card as Module B. Figure 3-11 PC Card Installation Note: The printer accepts PC Card Type I or II Memory Cartridges only, see Section 1.1 for additional information. Titan™ 6200 Operator’s Manual 21 3.7 Printing The Configuration Label Following the completion of printer setup or whenever there is question regarding the printer’s configuration, you should print a Configuration Label. To print a Configuration Label: Turn ‘On’ the printer. Wait until the ‘READY’ message is displayed. Press the Press the button. button. The printer will output a label listing configuration and status information. See Section 4.0, “Test Mode” for additional information. Note: In order to capture all of the information, the ‘Label Width’ size can be changed when using media that is less than 6.6 inches wide. See Section 4, Advanced Setup/Label Options. 22 Titan™ 6200 Operator’s Manual Using The Printer 4.0 Using The Printer’s Front Panel The printer’s front panel is equipped with five buttons, 3 indicator lights and a 20 x 2 character Liquid Crystal Display. The function of the buttons are mode dependent. The three functional modes, READY, MENU and TEST are described below. 4.01 Ready Mode: Normal Operation (Ready Light ‘On’). : The MENU button toggles functions between the READY and MENU Modes. In READY Mode, press and hold for 3 seconds to change the display contrast. : The PAUSE button toggles the ‘Pause’ condition. : The FEED button feeds a label. : The CANCEL button cancels a job and ‘Pauses’ the printer. Press and hold for three seconds to reset the printer. : The TEST button enables the Test Mode. Figure 4-1 Ready Mode Button Functions Titan™ 6200 Operator’s Manual 23 4.02 Menu Mode: Configuration (Ready Light ‘Flashing’). : The ESCAPE button moves to the previous menu level and finally back to the READY mode. : The UP ARROW moves to the next menu item; also increments numerical values within certain menu selections. : The DOWN ARROW moves to the previous menu item; also decrements numerical values within certain menu selections. : The ENTER button selects a displayed function or value (indicated with an *); also moves between selections in multiple parameter fields. Figure 4-2 Menu Mode Button Functions 24 Titan™ 6200 Operator’s Manual 4.03 Test Mode: Print Test Labels. ™ : Pressing the MENU button will print two Sample labels. Press and hold for two seconds to print up to 100 Sample labels (to stop, press the TEST button.) : š Pressing PAUSE will print one Configuration label. › : Pressing FEED will print two Test Pattern labels. Press and hold for two seconds to print up to 100 Test Pattern labels (to stop, press the TEST button.) œ : Pressing CANCEL will print two Ribbon Test labels. Press and hold for two seconds to print up to 100 Ribbon Test labels (to stop, press the TEST button.) Figure 4-3 Test Mode Button Functions Note: See Section 4.2 for additional information on test labels. Titan™ 6200 Operator’s Manual 25 4.04 Indicator Lights : STEADY light indicates READY mode FLASHING light indicates MENU mode. : ‘On’ indicates a ‘Paused’ state. : ‘On’ indicates a fault condition. To clear a fault press the FEED button. Figure 4-4 Indicator Light Definitions 4.05 Display (LCD) The LCD shows several types of information. • After the power on sequence is complete, the LCD displays the READY message. • When receiving or transmitting data, an ‘R’ or ‘T’ is displayed. • When a label format is printing, a label counter is displayed. • If an error has occurred, the LCD will indicate the error message. Figure 4-5 Display Functions 26 Titan™ 6200 Operator’s Manual 4.1 The Menu System The printer’s menu system is divided between Basic Functions and Advanced Setup levels. Note: The printer’s factory default settings are indicated with an *. Some settings in the menu system will be overridden by software commands. Consult the Programmer’s Manual for specific information. 4.1.1 Basic Function Menu There are twelve basic functions plus a gateway to the Advanced Setup Menu, including: • • • • • • Print Method Select TOF Darkness Comm Setup Label Present Cutter • • • • • • Barcode Verifier Internal Batch Measurement TOF Adjust Calibration Column Adjust From the READY mode, enter the Basic Function Menu by: Pressing the button. Note: Refer to Section 4.02 for specific button functions when in MENU mode. ! ! CBTJD!GVODUJPO!!!!! QSJOU!NFUIPE • Sets the desired method of printing. *DIRECT TRANSFER • Enables direct thermal printing (no ribbon). • Enables thermal transfer printing (ribbon installed). CBTJD!GVODUJPO! TFMFDU!UPG • Sets the method of label top-of-form (TOF) detection. *GAP REFLECTIVE CONTINUOUS • Senses gaps (notch or die-cut spaces) between labels. • Senses black stripe marks on the media underside. • Media without gaps or marks. (Senses only the presence of media, TOF is controlled via software.) Titan™ 6200 Operator’s Manual 27 CBTJD!GVODUJPO! EBSLOFTT *Factory set Value Range: 1 to 64 • Fine tunes the print contrast level. Also used to match the print contrast level when replacing the printhead. • 64 indicates maximum darkness. CBTJD!GVODUJPO! DPNN!TFUVQ • Selects the communication port and sets parameters. *SERIAL *9600 *8 *N *1 *BOTH PARALLEL • Enables either the Serial port or Parallel port. • Selects Serial baud rate: 1200, 2400, 4800, 9600, 19200, 38400. • Sets word length: 7 or 8 bits. • Sets parity: Even, Odd, or None. • Sets stop bit length: 1 or 2 bits. • Handshaking Protocol: Both, DTR, Xon, None. CBTJD!GVODUJPO! MBCFM!QSFTFOU • Controls the present sensor function for on-demand label printing. Prompts operator to ‘Remove Label’. ENABLE *DISABLE • Enables the present sensor option (if equipped). • Present sensor not selected. CBTJD!GVODUJPO! DVUUFS • Controls the cutter function. ENABLE *DISABLE • Enables the cutter option (if equipped). • Cutter not selected. CBTJD!GVODUJPO! CBSDPEF!WFSJGJFS • Controls the On-Line Barcode Verifier. *ENABLE DISABLE • Enables a barcode verifier option (if installed). • Barcode verifier not selected. CBTJD!GVODUJPO!!!!! JOUFSOBM!CBUDI! • Selects the resident Internal Batch labeling program. ENABLE *DISABLE • Enables the program. • Disables the program. CBTJD!GVODUJPO! NFBTVSFNFOU • Selects the printer's system of measurement. METRIC *ENGLISH • Measurements in millimeters. • Measurements in inches. 28 Titan™ 6200 Operator’s Manual CBTJD!GVODUJPO! UPG!BEKVTU! • Independently sets the distance of edge detection from the label edge sensor. Allows a matching start of print position between multiple printers sharing the same label formats. *Factory preset Value Range: 0 to 128 • Zero is the closest to the printhead’s left edge. CBTJD!GVODUJPO! DBMJCSBUJPO • Selects the basic media auto-calibration procedure. CBTJD!GVODUJPO! DPMVNO!BEKVTU • Moves the zero dot position, allowing left margin print adjustment. *Factory preset Value Range: 0 to 63 • Zero is the leftmost dot position. CBTJD!GVODUJPO! BEWBODFE!TFUVQ! • Enters the Advanced Setup menu. 4.1.2 Advanced Setup Menu There are nine Advanced Setup functions leading to additional system maintenance and testing levels: • • • • • Counters TOF Control Options Modules Maintenance Communications • • • • Operation System Options Label Options Date/Time From the READY Mode, enter the Advanced Setup Menu, by performing the following steps: Press the Press the Press the button. button. button. Note: Refer to Section 4.02 for specific button functions when in MENU mode. Titan™ 6200 Operator’s Manual 29 BEWBODFE!TFUVQ! DPVOUFST ! • Access to the internal inch and hour counters. BCTPMVUF!WBMT! SFTFU!DPVOUFST! SFTFUUBCMF!WBMT • Read only counter. • Resets resettable counter to 0. • Resettable counter (can be used to track job runs). BEWBODFE!TFUVQ! EBUF0UJNF • Set printer time and date fields. BEWBODFE!TFUVQ! MBCFM!PQUJPOT • Access to nine label parameters. IFBU!TFUUJOH! • Allows changes of print contrast (darkness). *10 Value Range: 0 to 30 • 0 is the lightest setting. ! ! ! ! ! QSJOU!TQFFE! *4.0 IPS Value Range: 2 to 6 ! ! ! TMFX!TQFFE! *6.0 IPS Value Range: 2 to 6 ! ! ! CBDLGFFE!TQFFE! *2.0 IPS Value Range: 2 to 3.5 ! ! ! SPX!PGGTFU! *0000 Value Range: 0 - 9999 ! ! ! DPMVNO!PGGTFU! *000 Value Range: 0 - 600 30 • Allows changes of print speed in half inch per second steps. • 2.0 to 6.0 (51 mm - 152 mm) inches per second. • Allows the selection of feed rates in non-printed label areas in half inch per second steps. • 2.0 to 6.0 (51 mm - 152 mm) inches per second. • Allows the selection of label back-up rates in half inch per second increments. • 2.0 to 3.5 (51 mm - 89 mm) inches per second. • Allows vertical start of print offsetting, range given in hundredths of an inch. • Ranges up to 99.99 inches from the label’s front edge. • Allows horizontal start of print offsetting, range given in hundredths of an inch. • Ranges up to 6.00 inches from the printhead’s left edge. Titan™ 6200 Operator’s Manual BEWBODFE!TFUVQ! MBCFM!PQUJPOT • Continued • ! • Sets the label length for continuous media applications, range given in hundredths of an inch. DPOUJOVPVT!MBCFM!MFO! *0000 Value Range: 0 - 9999 ! ! ! MBCFM!XJEUI! *661 Value Range: 200 - 661 ! ! ! QSFTFOU!EJTUBODF! ! ! ! *000 Value Range: 0 - 999 BEWBODFE!TFUVQ! TZTUFN!PQUJPOT! ! GBDUPSZ!TFUUJOH! • Ranges up to 99.99 inches in length. • Sets the maximum print width, given in hundredths of an inch. Allows the printing of test and configuration labels on narrower media. The printer must be reset to recognize a new value entry. Range given in hundredths of an inch. • Ranges up to 6.61 inches wide. • Sets the media stop position over the Tear Bar after printing or the cut-off point for a cutter application. This value is independent of the Offset Bias position, but must be greater in value to have an effect. Range given in hundredths of an inch. • Ranges up to 9.99 inches. • Access to six system level options. • Returns all settings to factory defaults with the exception of Top of Form Adjust and Darkness. ! ! TFDVSJUZ!DIFDL! • Selects the password feature to protect the Advanced Setup level. *NONE PASSWORD • Allows free access. • Requires the correct password for access. ! ! NPEJGZ!QBTTXPSE! • Allows the user to enter an alphanumeric for the security check password. *0123 (factory setting) • Enter a four digit alphanumeric code. Titan™ 6200 Operator’s Manual 31 BEWBODFE!TFUVQ! TZTUFN!PQUJPOT! • Continued • JOUFSOBM!NPEVMF! • Allocates a portion of memory to be used for storing image and label format data. Allocated in 4 K bytes. *0030 Value Range: 0 - 1000 • 120 KB reserved as Module A. • Ranges up to 4 MB (value will default to factory value if total memory size is exceeded.) ! ! ! TDBMBCMF!GPOU! • Allocates a portion of memory to be used for storing scalable font data. Allocated in 4 K bytes. *0030 Value Range: 0 - 1000 • 120 KB scalable font cache. • Ranges up to 4 MB (value will default to factory value if total memory size is exceeded.) ! ! TZNCPM!TFU! • Scalable font symbol set selection. See Programmer’s Manual. The number of symbol sets are dependent on the software option. *PC-850 MUTILNG • Default is PC-850 Multilingual Symbol Set. BEWBODFE!TFUVQ! PQFSBUJPO • Selects six different operational functions. ! QBVTF!NPEF! • Suspends printing between each label until the PAUSE button is pressed. *DISABLE ENABLE ! ! GFFECBDL!NPEF! • Causes the printer to transmit ASCII characters 30 after each printed label and 31 following each printed batch. *DISABLE ENABLE ! ! UFTU!NPEF! • Transmits debug characters to host while printing. *DISABLE ENABLE ! ! EQJ!FNVMBUJPO! • Allows alternate print resolutions. *203 DPI 200 DPI • Normal (maximum) print resolution. • Prodigy Plus® compatible print resolution. 32 Titan™ 6200 Operator’s Manual BEWBODFE!TFUVQ! PQFSBUJPO ! TUBSU!PG!QSJOU! *110 – PRODPLUS 220 – ALLEGRO 250 - PRODIGY • Continued • • Selects from three different offset values to position the printing start point on the label (relative to the TOF Adjust value.) Allows label formats from other DATAMAX printers to be correctly positioned without program modification. ! ! TFU!IFY!EVNQ!NPEF! • Sets the printer to hex/dump character mode for format debugging and troubleshooting applications. In this mode, no labels can be produced. BEWBODFE!TFUVQ! DPNNVOJDBUJPOT! • Set printer control code protocols. DPOUSPM!DPEFT! *STANDARD CODES ALTERNATE CODES • 01 hex = SOH Command; 02 hex = STX Command. • 5E hex = SOH Command; 7E hex = STX Command. BEWBODFE!TFUVQ! NBJOUFOBODF • Allows access to four maintenance functions. UFTU!QSJOU! • Prints configuration labels. CURRENT CONFIG DATABASE CONFIG • Prints a configuration label of current settings. • Prints a configuration label of stored settings. UFTU!J0P! • Input and Output functional tests. ! ! ! MONITOR GPIO INPUT TEST GPIO OUTPUT SENSOR READINGS: DIGITAL SENSORS ANALOG SENSORS ! JOTUBMMFE!PQUJPOT! • Monitors the optional general purpose inputs, bits 8 - 1. • Tests the optional general purpose outputs, bits 8 - 1. • Displays the values of the digital sensors, see Table 4-1. • Displays the values of the analog sensors, see Table 4-1. • Lists the enabled and installed options. (* = installed.) CUTTER BARCODE VERIFIER Titan™ 6200 Operator’s Manual 33 BEWBODFE!TFUVQ! • Continued • NBJOUFOBODF ! ! EJBHOPTUJDT! SERIAL LOOPBACK FRONT PANEL LED TEST KEYPAD TEST DISPLAY TEST CUTTER TEST VERIFIER TEST BEWBODFE!TFUVQ! • Internally generated tests for selected functions. • A Serial Loopback plug must be in installed to run this test, see Figure 4-6 below. • • • • Exercises the front panel indicator LEDs. Checks the operation of the front panel keys. Exercises the front panel LCD display. Exercises the cutter. Choose the number of iterations (1, 10 or 100). Following the test, ‘pass’ or ‘fail’ will be displayed. • Exercises the verifier. Same parameters as Cutter Test. • Access to six module maintenance levels for: NPEVMFT! MODULE A - Internal DRAM allocation. MODULE B - PC Card Memory Cartridge (if installed). ! ! QSJOU!EJSFDUPSZ! SFDBMM!NPEVMF!MBCFM • • • • • • BEWBODFE!TFUVQ! • Used for calibrating custom media. ! QSJOU!GJMF! ! DPQZ!NPEVMF! UFTU!NPEVMF! GPSNBU!NPEVMF! ! Prints contents of selected memory module. Prints label, font, or image files from selected module. Copies data from one module to another. Tests read/write operation. (Caution! Erases data.) Formats the selected modules. (Caution! Erases data). Recalls 1 of 3 label formats from the module. UPG!DPOUSPM!PQUJPOT BEWBODFE!DBMJCSBUJP O! UPG!DPOUSPM! UPG!HBJO! • Press ENTER to begin the advanced auto-calibration procedure. • Allows manual settings of TOF values: Low, Delta, and Out. • Allows manual setting of TOF gain value and corresponding A-D value. Note: See Chapter 5 for additional information on Calibration. 34 Titan™ 6200 Operator’s Manual Reference ID Sensor Sensor Condition HD Head-up D = Down, U = Up CT Cutter Blade D = Down, U = Up SP Present Sensor Y = Blocked, N = Not Blocked RIB Ribbon Motion Range: 0 - 255 THR Thermistor Range: 0 - 255 Reflective Range: 0 - 255 Transmissive Range: 0 - 255 Voltage Range: 0 - 255 REF * TRAN * 24V *Dependent upon the selected Top of Form detection method. Table 4-1 Sensor Definitions Figure 4-6 Serial Loopback Test Plug Pinouts Titan™ 6200 Operator’s Manual 35 4.2 The Quick Tests This section explains the functions from each of the four separate Quick Tests that can be accessed by pressing the TEST button located on the Front Panel. Note: With the exception of the Database Configuration Label, all Quick Tests run up to 100 labels provided the button is held down longer than 2 seconds; otherwise if pressed momentarily two labels will print. To stop printing, press the TEST button. 4.2.1 Sample Label The Sample Label provides a good indicator of overall print quality. Containing standard and rotated barcodes, various text sizes and graphic fill patterns, this label can be used ensure symbology conformance as well as visual aesthetics, at selected heat and speed settings. To print a Sample Label perform the following steps: Press the button. Press the button. Press the button to stop printing. Figure 4-6 Sample Label 36 Titan™ 6200 Operator’s Manual 4.2.2 Database Configuration Label The Database Configuration Label provides valuable information about your printer, including: • • • • The amount of installed memory. The amount of media printed. The version of firmware currently installed. The available options. To print a Configuration Label, complete the following steps: button. Press the Press the button. Press the MON DECEMBER 22,1997 17:14 241 DATABASE INFORMATION SECURITY__________NONE VER; KA02-04.00A 10/16/97 ROM CHECKSUMS PCB51-2225 U33 47-2333-04A U30 47-2332-04A U32 47-2407-01A U31 47-2406-01A SYSTEM RAM CHECKS_____GOOD SYSTEM RAM SIZE___1024 KBYTES COUNTER INFORMATION ABSOLUTE VALUES 8-28-1997 LENGTH____ 290 INCHES TIME______ 7 HOURS RESETABLE VALUES 8-28-1997 LENGTH____ 290 INCHES TIME______ 7 HOURS MEMORY CONFIGURATION INTERNAL MODULE______ 30 SCALBLE FONTS_________ 30 SYMBOL SET ASCII________PC-850 MULTLING button to stop. LABEL OPTIONS HEAT SETTING____10 PRINT SPEED_____4.0 IPS SLEW SPEED______6.0 IPS BACKFEED SPEED__2.0 IPS ROW OFFSET______ 0in COLUMN OFFSET___ 0in CONT. LABEL LEN_ 0in LABEL WIDTH_____ 661in PRESENT DISTANCE_ 0 TOF CONTROL OPTIONS TOF LOW__________ 20 TOF DELTA_________19 TOF OUT___________ 2 TOF GAIN__________12 HARDWARE BATTERY LEVEL___ GOOD THERMISTOR ADC__ 65 REFLECTIVE ADC__ 0 TRANSMISSIVE ADC 180 PAPEROUT ADC____ 0 24 VOLT ADC ____ 0 DISPLAY CONTRAST __5 INSTALLED OPTIONS CUTTER___________ YES VERIFIER_________ NO COMMUNICATION OPTIONS INPUT PORT________ SERIAL BAUDRATE__________ 9600 PARITY____________ NONE WORD LENGTH_______ 8 BIT STOP BITS_________ 1 PROTOCOL__________ BOTH CONTROL CODES_____ STANDARD OPERATION PAUSE MODE________ FEEDBACK MODE_____ TEST MODE_________ DPI EMULATION_____ START OF PRINT_110 PRODPLUS DISABLE DISABLE DISABLE 203DPI BASIC FUNCTIONS PRINT METHOD______ DIRECT SELECT TOF________ GAP DARKNESS__________ 33 LABEL PRESENT_____ DISABLE CUTTER____________ DISABLE BARCODE VERIFIER__ ENABLE INTERNAL BATCH____ DISABLE MEASUREMENT________ENGLISH TOF ADJUST________ 64 COLUMN ADJUST_______20 Figure 4-7 Configuration Label Titan™ 6200 Operator’s Manual 37 4.2.3 Test Pattern Label The Test Pattern Label is used to determine whether the printhead is dirty or faulty. Examples of Test Pattern labels are shown below. To print a Test Pattern Label, perform the following steps: Press the button. Press the button. Press the button to stop. Good Test Pattern Label: Indicates that the printhead is operating normally. Bad Test Pattern Label: Streaks indicate a dirty or faulty printhead. See Chapter 7 for cleaning information. Figure 4-8 Printhead Test Pattern Label 38 Titan™ 6200 Operator’s Manual 4.2.4 Quick Ribbon Test The Ribbon Test Label includes a full-width bar code that is used to test ribbon wrinkle. To perform a Quick Ribbon Test: Press the Press the Press the button. button. button to stop. Figure 4-9 Quick Ribbon Test Label Titan™ 6200 Operator’s Manual 39 40 Titan™ 6200 Operator’s Manual Printer Adjustments 5.0 Introduction Upon initial setup and when changing media size or material, it may be necessary to change the printer’s current setup. This chapter details media calibration, printhead adjustment and print quality variables. If there are any doubts or questions concerning the procedures outlined in this chapter, contact a qualified service technician or a DATAMAX Technical Support Representative before proceeding. 5.1 Media Sensor Adjustment To accommodate and detect a wide variety of media, the printer’s Media Sensor is adjustable (left and right) across half of the media path. The position of the sensor may need to be adjusted when changing media or media types, (e.g., from wide to narrow stock or from gap to notched tag, etc.) to ensure media detection. The figure below shows the position of the Media Sensor Adjustment Knob. Turning this knob clockwise will move the sensor further to the right. For reference, the Media Sensor housing is embossed with a scale. The distance is measured relative to the wall of the printer. To locate the media sensor, raise the printhead and the sensor housing (black rectangular plastic) can be seen protruding on the left, just beyond the roller. In general, with the sensor positioned at the zero mark, the printer will correctly sense most media. However, if a problem occurs with the sensing of label, rotate the Media Sensor Adjustment Knob clockwise, one half turn at a time, until the error is cleared. Titan™ 6200 Operator’s Manual 41 Note: The start of print position can be affected by the location of the media sensor, especially evident on some particular label shapes. This can be compensated for by adjusting the media sensor over the middle of the material (e.g., the apex of a circular label) or by using the ‘Row Offset’ command. See Advanced Setup/Label Options, the Programmer’s Manual or your software application program. Figure 5-1 Media Sensor Adjustment Do not force or over tighten this adjustment knob. CAUTION 42 Titan™ 6200 Operator’s Manual 5.2 Media Sensor Calibration The media sensor performs two basic functions. First, it acts as a positioning sensor, allowing the printer to sense the label media’s starting point (Top Of Form). The sensor also detects a no media condition (Out Of Stock), when the label supply has run out. For these functions to be performed correctly and reliably, several parameters must be determined. The printer provides three different procedures to “calibrate” the sensor parameters. 5.2.1 Basic Function (Quick) Calibration The printer is shipped with the calibration set for a wide range of label media. Occasionally however, a type of label media can present a problem. The most common symptom will be erratic label feeding. If repositioning the Media Sensor does not correct the problem, then perform the procedure below: Step Display 1 XFE!!!TFQ14!!!1:;61B! SFBEZ! Load media and adjust the left-right position of the Media Sensor. Close and latch the printhead. Ensure the sensor is not positioned near the edge of the media. CBTJD!GVODUJPO! TFMFDU!UPG! Set printer ‘Select TOF’ to the desired media sensing method, ‘Gap’ or ‘Reflective’. See Section 4.1.1. Note: ‘Continuous’ type media not calibrated by this function, see below, Advanced Calibration. ! 2 ! Operator Action Enter the Basic Function Menu/Calibration. 3 4 5 Comment ! CBTJD!GVODUJPO! DBMJCSBUJPO! ! ! BSF!ZPV!TVSF!@! FOUFS!LFZ!>!ZFT! Press ENTER. To abort press ESC. Press ENTER to begin the calibration. Last chance to abort, press ESC. ! TUBSU!DBMJCSBUJPO! IPME!EPXO!BOZ!LFZ! Press any key. Labels start feeding. Hold down the key until at least two labels have been fed. Titan™ 6200 Operator’s Manual 43 Step Display 6 ! HBQ!DBMJCSBUJPO///! SFMFBTF!LFZ!UP!TUPQ! Operator Action Labels will stop feeding after at least 10 inches of media has passed under the sensor. Observe display and label feed. Printer will perform label feed to the next TOF position. - or - 7 SFGMFDUJWF!DBM///! SFMFBTF!LFZ!UP!TUPQ! ! ! HBQ!NPEF! DBMJCSBUJPO!DPNQMFUF! Comment Release the key. - or SFGMFDUJWF!NPEF! DBMJCSBUJPO!DPNQMFUF! Table 5-1 Quick Calibration Procedure During calibration, if the printer encounters a problem, then one of the two following messages are displayed: Display ! ! "!XBSOJOH!"! MPX!CBDLJOH!EFMUB! Description Comment Displays for 2 seconds. Calibration completed and parameters are updated. There is not much difference between the reading of backing and out-of-stock. Backing may be very transparent or the “notch” type stock is being used. There may be a delay in an out-ofstock indication when the label media supply runs out. ! DBO(U!DBMJCSBUF! VTF!BEWBODFE!DBMJCS! Displays for 3 seconds Given stock is not typical and Advanced Calibration is needed to and exits procedure without modifying any optimize hardware settings. parameters. Table 5-2 Quick Calibration Error/Warning Messages 44 Titan™ 6200 Operator’s Manual 5.2.2 Advanced Calibration Advanced calibration is used when quick calibration could not be completed due to a particular media characteristic, (i.e., preprinted media). The semi-automatic advanced procedure consists of taking three separate readings: • Without label media (paper or backing) in the Media Sensor. • Only of the backing material (or paper mark). • Only of the unmarked paper itself. The printhead is raised to allow media access. Numeric sensor reading values are displayed to guide the operator in determining the best sensor position. The left-right position of the media sensor will affect the label detection. Complete the following steps to perform advanced calibration: Step Display 1 ! XFE!!!TFQ14!!!1:;61B! SFBEZ! Load media and adjust the Ensure the sensor is not near the edge of the left-right position of the media. Media Sensor. 2 ! CBTJD!GVODUJPO! TFMFDU!UPG! ! ! ! ! ! ! ! ! ! ! BEWBODFE!TFUVQ! UPG!DPOUSPM!PQUJPOT! ! Set printer ‘Select TOF’ to See Section 4.1.1. the desired sensing method, ‘Gap’, ‘Reflective’ or ‘Continuous’. ! UPG!DPOUSPM!PQUJPOT! BEWBODFE!DBMJCSBUJPO! ! ! BSF!ZPV!TVSF!@! FOUFS!LFZ!>!ZFT! Press ENTER. 3 4 Titan™ 6200 Operator’s Manual Operator Action Comment Lift the printhead for easy access to the Media Sensor and label media. Enter the Advanced Setup See Section 4.1.2. Menu/TOF Control Options. To abort press ESC. Press ENTER to begin the Last chance to abort, calibration. press ESC. 45 Step Display 5 ! SFNPWF!MBCFM!TUPDL! IJU!BOZ!LFZ!B0E>!zz! ! Remove all label media from the Media Sensor. Operator Action 6 ! DBMJCSBUJOH///! !!!!yy!!!!!!!!!!!zz! !! Observe display. Comment Calculates the best parameter settings for an ‘out of stock’ Pressing any key starts the condition. ‘out of stock’ calibration. yy is the current sensor reading. Procedure automatically cycles through the possible TOF GAIN. (xx value, ranging 0 to 15) recording the associate A/D (yy value, range 0 to 255) sensor. 7 ! 8 ! CBDLJOH!UISV!TFOTPS! IJU!BOZ!LFZ!B0E>!zz! .!ps!.! NBSL!UISV!TFOTPS! IJU!BOZ!LFZ!B0E>!zz! 9 ! DBMJCSBUJOH///! !!!!yy!!!!!!!!!!!zz! ! Observe next message. In case of an error message consult the Advanced Calibration Error/Warning Table below. Calculates the best Place the “TOF Mark” parameter settings for whether it is a reflective mark, label backing or the the “TOF Mark” label notch under the yy is the current A/D Media Sensor. sensor reading. Pressing any key starts the If ‘Select TOF’ is set to “TOF Mark” calibration. Continuous, the procedure skips the “TOF Mark” section and goes to Step 9. Observe display. Procedure automatically cycles through possible TOF GAIN. (xx value, ranging 0 to 15) recording the associate A/D (yy value, range 0 to 255) sensor. 46 Titan™ 6200 Operator’s Manual Step Display 10 ! QBQFS!UISV!TFOTPS! IJU!BOZ!LFZ!B0E>!zz! ! 11 Operator Action ! DBMJCSBUJOH///! !!!!yy!!!!!!!!!!!zz! Place the label under the Media Sensor. Pressing any key starts the “label A/D” calibration. Observe display. Comment Calculates the best parameter settings for the label stock. yy is the current A/D sensor reading. Procedure automatically cycles through the possible TOF GAIN. (xx value, ranging 0 to 15) recording the associate A/D (yy value, range 0 to 255) sensor. 12 ! HBQ!NPEF!! DBMJCSBUJPO!DPNQMFUF! .!ps!.!! SFGMFDUJWF!NPEF!! DBMJCSBUJPO!DPNQMFUF! Observe display. Displays for 2 seconds. Now ready to exit Advanced Setup, save settings (ENTER KEY = YES) and return to the Main Menu. Table 5-3 Advanced Calibration Procedure If during the procedure the printer encounters a problem, then one of the following four messages are displayed: Display Description ! Comment ! DBO(U!DBMJCSBUF! CBE!TFOTPS!PS!ESJWFS! ! Displays for 3 seconds and exits the procedure without modifying any parameters. No change in sensor readings were detected or readings were all too high. Ensure there are no labels stuck in the sensor. Could be a bad sensor. ! DBO(U!DBMJCSBUF! OP!QBQFS!EFMUB! ! Displays for 3 seconds and exits the procedure without modifying any parameters. No significant differences detected between TOF Mark (backing) and label. Suggest repeating the procedure. If problem persists, move the Media Sensor or see Manual Calibration section. Stock may be unacceptable. Titan™ 6200 Operator’s Manual 47 Display ! "!XBSOJOH!"! MPX!CBDLJOH!EFMUB! ! Description ! Comment Displays for 2 seconds. Calibration completed and parameters are updated. There is not much difference between the reading of backing and out-of-stock. Backing may be very transparent or the “notch” type stock is being used. There may be a delay in an out-of-stock indication when the supply runs out. ! DBO(U!DBMJCSBUF! VTF!UPG!DPOUSPM!HBJO! ! Displays for 3 seconds and exits the procedure without modifying any parameters. Given stock is problematic and the TOF settings may be fine tuned to attempt to accommodate it. See the Manual Calibration section. Table 5-4 Advanced Calibration Error/Warning Messages 5.2.3 Manual Calibration Manual calibration overrides all settings calculated by the two previous methods and should be performed only in extreme cases. Parameter Definitions: • The parameter ‘TOF GAIN’ controls sensor sensitivity gain and the numeric reading on the right indicates the actual sensor reading. • The ‘LOW’ parameter is optional for the paper (or paper mark) lower threshold. • The parameter ‘DELTA’ is the minimum difference reading between paper and backing (in the ‘gap’ mode), or the minimum difference between the paper and registration mark (in the ‘reflective’ mode). • The parameter ‘OUT’ is the maximum “Out Of Stock” reading. Note: All the above parameters are in 100 mV units where the sensor readings displayed are in 20 mV units. 48 Titan™ 6200 Operator’s Manual Complete the following steps to perform manual calibration: Step 1 Display ! Comment XFE!!!TFQ14!!!1:;61B! SFBEZ! Ensure the sensor is not near the edge of the media. CBTJD!GVODUJPO! TFMFDU!UPG! Set printer ‘Select TOF’ to the desired sensing method, ‘Gap’ or ‘Reflective’. See Section 4.1.1. ! 2 Operator Action Load media and adjust the left-right position of the Media Sensor. ! ! ! ! ! ! ! ! Lift the printhead for easy access to the Media Sensor and label media. BEWBODFE!TFUVQ! UPG!DPOUSPM!PQUJPOT! See Section 4.1.2. Enter the Advanced Setup Menu/TOF Control Options. ! ! UPG!DPOUSPM!PQUJPOT! UPG!HBJO! ! ! ! UPG!HBJO!!USBO!B0E! 1.26!!zz!!!!!!!!yy!! 3 4 Press the DOWN ARROW To abort press ESC. to select ‘TOF GAIN’. Press ENTER. Use the UP ARROW. Record the sensor readings for each TOF GAIN setting from 0 to 15. Ensure the label is under the Media Sensor. This will result in 16 values. yy range 0 to 15, numerical sequence. xx value, range 0 to 255, current A/D reading. ! UPG!HBJO!!USBO!B0E! 1.26!!zz!!!!!!!!yy! 5 ! Titan™ 6200 Operator’s Manual Place the “TOF Mark” whether it is a reflective mark, label backing or the label notch under the Media Sensor. Ensure the “TOF Mark” is under the Media Sensor. Use the UP ARROW. Record the sensor readings for each TOF GAIN setting from 0 to 15. yy range 0 to 15, numerical sequence. This will result in 16 values. xx value, range 0 to 255, current A/D reading. 49 Step Display Operator Action Comment 6 ! Using the data from Steps 4 Both sensor readings and 5, determine the ‘TOF must be above 20. GAIN’ setting that provides the largest difference in sensor readings between paper and backing, mark, or notch. 7 ! Set ‘TOF GAIN’ to the value determined in Step 6. ! UPG!HBJO!!USBO!B0E! 1.26!!zz!!!!!!!!yy! ! 8 Use the UP ARROW and scroll to the desired sequence number and press ENTER. yy range 0 to 15, numerical sequence selection indicated with an *. With the ‘TOF GAIN’ set in yy range 0 to 15, numerical sequence Step 7, complete the selection indicated following steps: with an *. a) Place the label under the Media Sensor. Record the xx value, range 0 to sensor reading and label it 255, current A/D “A”. reading for the b) Place the backing, mark, selected setting. or notch under the Media Sensor. Record the sensor reading and label it “B”. c) Remove all media from the Media Sensor. Record the sensor reading and label it “C”. 9 ! Calculate the parameters as follows: Low = (A + B) / 10 Delta = 0.15 * (A - B) Out = 1 + C / 5 50 Titan™ 6200 Operator’s Manual Step 10 Display ! UPG!!MPX!EFMUB!PVU! 1.61!!zz!!!yy!!!{{! Operator Action Press ESC. Press the DOWN ARROW. Press ENTER. Set parameters ‘Low’, ‘Delta’ and ‘Out’ in the ‘TOF control’ menu as determined in step 9. Comment Use the UP/DOWN ARROW’s to set the number calculated and ENTER to select and shift to the next field. yy = calculated ‘Low’ parameter. xx = calculated ‘Delta’ parameter. zz = calculated ‘Out’ parameter. 11 ! DIBOHFT!EFGBVMU! FOUFS!LFZ!>!ZFT! ! Press ESC to exit the menu. Press the FEED button to verify Save the changes by pressing ENTER. Close and operation. latch the printhead. Table 5-5 Manual Calibration Procedure Titan™ 6200 Operator’s Manual 51 5.3 Printhead Cam Adjustment The printer can use a variety of media widths and thickness. To ensure even print quality, the printhead is equipped with a Printhead Leveling Cam. The cam raises and lowers the right side of the printhead, keeping it level over the media path when using less than full width label media. The cam is numbered for operator convenience, however these numbers do not relate to specific media widths, but are used for general reference. The cam’s number one setting is the highest and nine the lowest. To adjust: Load the label media. Download the label format or use a built-in test format. Start printing. Rotate the Printhead Leveling Cam until the desired print quality is achieved. Correct adjustment is achieved with even print contrast across the width of the label. Incorrect adjustment is indicated when the print begins to fade at one side of the label (too much), or ribbon wrinkling and/or label tracking occurs (too little). Note: Incorrect adjustment of the Printhead Leveling Cam can cause ribbon wrinkling, label tracking (side to side label movement), excessive wear on the roller and damage to the printhead. Figure 5-2 Printhead Cam Adjustment 52 Titan™ 6200 Operator’s Manual 5.4 Controlling Print Contrast The printer provides maximum flexibility by offering both direct thermal and thermal-transfer printing capabilities. To support this diverse printing option, the printer has a flexible set of printing controls. The amount of heat applied per dot row and the rate at which the paper moves under the printhead have the most effect on images that are printed. The printer allows you to control these factors but also limits them so you cannot ask the printer to print an image that could be damaging. For example, low cost direct thermal stocks have very high reaction temperatures. It takes high heat to make a clear image on this type of paper. The printer allows four methods of compensation: • The ‘Print Method’ setting (located in the Basic Function Menu), should be selected to match the print materials being used. • The DPL™ “H” label-formatting command (selectable as ‘heat’ in most software programs). This command is also equivalent of the ‘Heat Setting’ in the Advanced Menu/Label Options, but is label specific. Increasing this value would cause more heat to be transferred to the media, which would generate a darker image. • The second method would be to reduce the printer speed with the DPL™ “P” label-formatting command (selectable as ‘print speed’ in most software programs). This command is also equivalent of the ‘Print Speed Setting’ in the Advanced Menu/Label Options, but is label specific. Reducing the printer speed would allow the paper to remain under the head for a longer period of time. In turn, allowing more heat to transfer into the media. • The last method used would be to change the ‘Darkness’ setting (located in the Basic Function Menu). This adjustment would provide only subtle contrast adjustment, if necessary. Titan™ 6200 Operator’s Manual 53 You will find that printing fine images on less expensive direct thermal and thermal transfer media at higher speeds can be tricky. At one heat setting the image will fade and at the next higher heat setting the image will bleed. This is because the reaction temperature of the media is so high that at higher rates of speed, it cannot react fast enough. To print fine images at higher speed, media with lower reaction or release temperatures are required. On the slower end of the print rate settings, crisper images are possible because the media is not being stretched beyond its limits. 5.4.1 Media And Ribbon Basics This is a limited overview of general media characteristics. For complete information always consult a qualified media specialist or a DATAMAX Media Representative for advice regarding your specific application needs. Media Selection - Direct Thermal Consider three important factors when selecting direct thermal stock: • The abrasive qualities of the material that covers the thermal reactive layer of the paper. • The ability of that layer to control the chemical reaction that occurs when the image is “burned”. • The amount of heat required to image the paper. Media Selection - Thermal Transfer Consider two important factors when selecting thermal transfer media combinations: 54 • Image quality is affected by the label top coating and ribbon combinations. • Ribbon backcoating is highly recommended. It provides protection for the printhead and many also provide an antistatic coating. Titan™ 6200 Operator’s Manual The following table represents a very limited media and ribbon overview and is meant only as a reference guide. (For the correct application, always consult a qualified media representative.) Label Type Coated Paper, Uncoated Paper, Tag Stock, Some Films, Some Synthetics Coated Paper, Glossy Paper, Tag Stock, Some Synthetics, Films Synthetics Films Print Speed 2 - 10 ips Print Energy Low Image Durability Low Ribbon Type 2 - 8 ips Medium Medium Wax/Resin 4-6 ips High High Resin Wax Table 5-6 Media and Ribbon Overview Titan™ 6200 Operator’s Manual 55 56 Titan™ 6200 Operator’s Manual Troubleshooting 6.0 Introduction Occasionally, situations occur requiring some troubleshooting skills. Possible problems and potential solutions are listed in this section. While not every situation is addressed, you may find some of these tips helpful. After a corrective action is taken, press the FEED button to clear the alarm. Contact a qualified service technician or a DATAMAX Technical Support Representative for problems that persist, are not covered in this section, or procedures that you do not feel comfortable performing. 6.1 Troubleshooting Tips The printer fails to turn ‘On’ (no indicator lights): • Verify that the AC power connection has been made at both the wall and the printer, also that the power switch is in the ‘On’ position. • Verify that the AC outlet being used is functioning properly. Try connecting another device to it or move the printer to another AC outlet. • The AC cord may be damaged; replace. • The printer’s power switch may be defective or the fuse may be blown; call for service. No display (READY light is ‘On’ but display is blank): • The display contrast may too low. Cycle the printer ‘Off’ and ‘On’, wait for approximately 30 seconds then press and hold the MENU button for 4 to 5 seconds. • The printer may have faulty hardware; call for service. Titan™ 6200 Operator’s Manual 57 ‘Head Up’ message: • The printhead is not properly locked. When locking the printhead be sure to lower the printhead then rotate the printhead latch to the right, (toward the rear of the printer). After locking the printhead press the feed button several times to ensure proper tracking and clear the ‘Head Up’ fault message. The paper does not move • The printer may have the present sensor enabled and be waiting for a label to be peeled off. • The printhead may be overheated, ‘TPH Temperature Hold’ will be displayed on the LCD until efficient cooling time elapsed, (approximately one minute). • The printhead may not be latched, close and latch the printhead. No print (labels advance without an image printed): 58 • If an image appears on the used ribbon but not on the label, the incorrect ribbon type (ink out) is being used. Replace with the proper ribbon or contact a Media Representative. • Run a Quick Test label, see Section 4.2; if an image is printed, then check the protocol and port settings for both the printer and host. The settings must match. • The heat setting may be too low. Make an adjustment in the software program or through the Advanced Setup Menu. • The media and ribbon combination may be incorrect. Contact a Media Representative. • The printhead or printhead cable may be defective. Call for service. Titan™ 6200 Operator’s Manual Nothing happens when trying to print with your software program: • Ensure that the printer is at READY. • Observe the printer’s display, an ‘R’ should appear in the lower right-hand corner when the format is sent. If not, check the port selection and settings on the printer and host. Also ensure the I/O cable type meets the requirements in Appendix C. • See Section 6.4; verify correct data is reaching the printer. Erratic printing (strange characters, not label format, are printed): • The printer may be in ‘hex dump mode’. Reset the printer by holding down the CANCEL button for 3 seconds, or cycle the printer ‘Off’ and ‘On’. • The printer may be set for 8 data bits but the transmitting device is set up for 7 data bits (or vice versa). Check communications configuration, see Section 4.1. Skips labels (print quality is good but skips labels): • The label may be formatted too closely (within 1/8″ of the edge) to the start of the next label. Try moving the label format. • The printer may need media calibration, (intermittent skipping) see Section 5.2. Label feed advances more than one label: • The media sensor may require calibration, (see Section 5.2). • The sensor may be out of position, (see Section 5.1). • The media sensor may be obstructed. Remove any obstruction (labels, paper dust, adhesive, etc.) • The sensor may be faulty. Call for service. Titan™ 6200 Operator’s Manual 59 Poor overall print quality: • The printhead may be need cleaning, see Section 7.2. • The ‘heat setting’ may be too high or too low. Adjust the setting in Advanced Setup/Label Options or by host software commands. Also check the Basic Function/Print Method for media type match and /Darkness range setting. • The incorrect ribbon/paper combination, see Section 5.4. • The printhead cam may be incorrectly aligned, see Section 5.3. • The roller may be dirty or worn, see Section 7.3. • The printhead may need adjusting. Call for service. Light print on the right (facing Printer) side of the label: • The printhead cam may need adjusting, see Section 5.3. Missing print on left side of the label: • Adjust the column adjust value to move the ‘zero dot’, see Section 4.1.1. Missing data in the printed label: • Check the label format. The characters may be formatted outside the dimensions of the label. Ensure the row/column values provide enough space for the height of the characters or bar code to be printed. • The memory size may have been exceeded by the label format size. Reduce the memory allocated to the internal module or the scaleable font cache if possible and retry. See Section 4.1.2, Advanced Setup/System Options/Modules. Unable to print in rotation 4 • 60 The characters may be formatted outside the dimensions of the label. Check that the row/column values provide enough room for the height of the characters or bar code to be printed. Titan™ 6200 Operator’s Manual 6.2 Error Messages The system monitors various operational groups, including electronics, mechanics and resources. If a problem is detected, an error message will be displayed. The following table lists error messages with related causes and possible solutions. Display Message ! ! BED!GBVMU! ! ! ! DVUUFS!GBVMU! ! Alarm Description Action The system has detected an analog to digital converter failure. Try cycling the printer ‘Off’ and ‘On’. If the fault does not clear, call for service. The system has detected a cutter mechanism fault. Make sure the cutter option is properly installed. Carefully examine the cutter for obstructions. WARNING: Turn ‘Off’ and unplug the printer power before attempting to clear the cutter. Call for service. ! ! IFBE!VQ!GBVMU! ! The printhead interlock switch is open. Check that the printhead is locked completely down and latched. The interlock switch may be defective, call for service. ! ! PVU!PG!TUPDL! ! The printer cannot detect media. Titan™ 6200 Operator’s Manual Load media. 61 Display Message ! ! QSJOUIFBE!GBVMU! ! ! ! ! QSPN!GBVMU! ! ! ! SBN!GBVMU! ! ! SJCCPO!GBVMU! ! Alarm Description Action The system has detected a problem in the printhead control circuitry. Call for service. The system has detected a PROM failure. Call for service. The system has detected a RAM failure. Call for service. The ribbon sensor detects no movement. Ensure that ribbon is loaded. Check the ribbon supply and ribbon take up hubs for obstructions prohibiting movement. Ensure that the ribbon supply core fits snugly on the ribbon supply hub. Ensure that the media and paper combination is correct. ! ! SJCCPO!TBWFS!GBVMU! ! The ribbon saver operation has failed. Ensure the printer is equipped with the ribbon saver option. Call for service. ! ! SUD!SBN!GBVMU! ! 62 The system has detected a real time clock RAM failure. Try cycling the printer ‘Off’ and ‘On’. If the fault does not clear, call for service. Titan™ 6200 Operator’s Manual Display Message Alarm Description Action ! UQI!UFNQFSBUVSF! IPME! Excessive printhead temperature detected. Allow printhead to cool. Possible defective printhead, call for service. ! ! UPG!GBVMU! No label top of form can be detected. Check the media sensor for obstructions and correct positioning. Ensure the ‘Select TOF’ setting matches the type of detection required by the label being used. Perform calibration and retry. Possible bad sensor, call for service. ! ! WFSJGJFS!GBVMU! ! The verifier has detected an error in the barcode(s) on a printed label. Note: The verifier must be disabled during certain testing functions. See the Verifier’s front panel for exact nature of the failure. Consult the Verifier operating manual for the appropriate corrective action. When running in certain test modes disable the Verifier and retry test. Titan™ 6200 Operator’s Manual 63 6.3 Error Codes The most common error codes transmitted by the printer are: Lower case “c” Printer received a data byte from the host that contains a framing error (corrupted) due to noise. Lower case "e" Memory module won't clear. Retry after an W command. Lower case “v” Input buffer overflow. Upper case “I” This means that an invalid command sequence was sent to the Printer. The Printer did not understand the command sequence and terminated the command interpreter. Upper case “R” This code will be sent every time the Printer is powered ‘On’, this means there was a hardware reset. Upper case “T” This means that the Printer has had a watchdog time-out condition. This is how a software reset occurs. A software reset is made by sending the command sequence to the Printer or by doing a front panel reset. BELL HEX “07” This is usually returned on a corrupt image download, or if you try to load an image that is already installed in the module. 6.4 Hex Dump Mode The hex dump mode is a useful tool for diagnosing various printer problems, common communication problems, or DPL™ syntax errors. This mode allows a comparison of input strings to output data. Repeatedly sending a format can uncover handshaking problems. Handshaking problems are identified by sections of missing data in the output string. 64 Titan™ 6200 Operator’s Manual In many cases, the Programmer’s Manual is an essential reference. Also, as a final note, many of the software programs use bit mapping to construct the label, making diagnosis difficult. Contact a DATAMAX Technical Support Representative with any questions. To enter the hex dump mode, go to the Advanced Setup Menu, scroll through to select ‘start hex dump mode’, then press ENTER. Exit the menu back to ‘READY’. All data then sent to the printer will be output in hexadecimal code along with printable ASCII equivalents. Figure 6-1 shows a sample Hex Dump Label. Send a label format to the printer. The hex code output will be immediate. This output can be used for debugging the label format. Also by repeatedly sending the format, this mode can uncover handshaking problems (if they exist). Handshaking problems are identified by sections of missing data in the character string. Figure 6-1 Hex Dump Label Note: To exit the hex dump mode, reset the printer by pressing and holding the cancel button for three seconds. Titan™ 6200 Operator’s Manual 65 66 Titan™ 6200 Operator’s Manual Maintenance 7.0 Introduction This chapter covers the cleaning recommendations for your printer. Periodic maintenance will guarantee continued optimum printer performance. The following items will help clean the unit safely and effectively: • • • • • • Isopropyl alcohol Cotton swabs A clean, lint-free cloth Soft-bristle brush Soapy water/mild detergent Compressed air 7.1 Cleaning Schedule Below is the recommended cleaning schedule for various parts of your printer. CAUTION For your safety and to avoid damaging the Printer, always power ‘Off’ and unplug the unit before cleaning. Titan™ 6200 Operator’s Manual 67 Area Printhead Method Interval Using isopropyl alcohol and a cotton swab, clean the printhead from end to end. Removing all adhesive and particulate build-up. Clean after each roll of ribbon or each roll of directthermal labels. Platen Roller Rotate the platen, remove all adhesive and particulate build-up using isopropyl alcohol on a cotton swab or lint-free cloth. Clean after each roll of ribbon or each roll of directthermal labels. Media Path Compressed air / soft-bristle brush and isopropyl alcohol. Remove all build-up. As needed, based on weekly visual inspection. Peel/Tear Bar Isopropyl alcohol. Remove all build-up. As needed, based on weekly visual inspection. Media Sensor Compressed air, isopropyl alcohol if needed. Remove all build-up. Monthly or as needed. Interior Soft-brush or compressed air. Remove all build-up. As needed. Exterior Mild detergent. Remove all build-up. As needed. Table 7-1 Printer Cleaning Schedule 68 Titan™ 6200 Operator’s Manual 7.2 Cleaning The Printhead When print quality begins to degrade the typical cause is a dirty printhead. Unreadable barcodes, print drop-out areas, streaking and smudging are all possible symptoms. In addition, if this build-up is not removed it can greatly reduce the printhead’s life. Follow this procedure to clean the printhead: Turn ‘Off’ and unplug the printer. Open the cover. Unlock and raise the printhead. (Move ribbon or paper away as necessary.) Gently wipe the underside of the printhead area clean using a cotton swab moistened (not soaked) with isopropyl alcohol. Allow to dry. Re-install ribbon and media, if removed. Lower and lock the printhead. Close the cover. Plug in and turn ‘On’ the printer. Feed several labels to normalize tracking. Figure 7-1 Cleaning the Printhead Note: NEVER use a sharp object when cleaning the printhead. Titan™ 6200 Operator’s Manual 69 7.3 Cleaning The Platen Roller Print quality can be affected if the roller becomes contaminated with grit, label adhesive, or ink. To clean the platen roller: Turn ‘Off’ and unplug the printer. Open the cover. Raise the Head-Lift Lever ‘up’ to access the printhead. Remove ribbon or media away as necessary. Remove the tear-bar assembly or rewind bracket, if attached. See Figure 7-2. Using a clean lint-free cloth dampened with isopropyl alcohol wipe off all debris from the roller. Manually rotate the roller to clean the entire surface. Allow to dry. Re-install the tear-bar assembly or rewind bracket. Re-install ribbon and media, if removed. Lower the printhead and lock into position. Close the cover. Plug in and turn ‘On’ the printer. Feed several labels to normalize tracking. Figure 7-2 Removal of the Tear Bar Assembly Note: If the platen has excessive build-up that cannot be removed with isopropyl alcohol, you may use acetone sparingly. NEVER use a sharp object when cleaning the platen roller. 70 Titan™ 6200 Operator’s Manual 7.4 Interior And Exterior Surfaces • Interior: During normal operation dust particles from label media can build up inside the printer. To prevent build-up, use a soft bristle brush or compressed air as needed for removal. • Exterior: The exterior surface can be cleaned using a general purpose cleaner and a damp soft cloth or sponge. Never use abrasive cleansers or solvents. Titan™ 6200 Operator’s Manual 71 72 Titan™ 6200 Operator’s Manual Specifications 8.0 Printer Specifications Type: Thermal transfer and direct thermal. Resolution: 203 dots per inch (8 dots/mm). Print Speed: 2.0 - 6.0" (51 mm - 152 mm) / second. Barcode Modulus: 5 mil to 120 mil (0.005" - 0.120") “X” dimension (picket or ladder orientation). Print Width: 6.61" (168 mm). Print Length: 0.5"-10.0" (13 mm - 254 mm) with standard memory (1 MB); up to 99.99" (2515 mm) with memory expansion. White Space Slew Rate: 2.0" - 6.0" (51 mm - 152 mm) / second. Label Backfeed: 2.0" - 3.5" (51 mm - 89 mm) / second. Interfaces: IEEE Compliant parallel and RS232 port at 1200-38,400 baud, Xon/Xoff, CTS and DTR. See Appendix C for serial pin-out requirements. Electrical Power Source: 115/230 VAC @ 47/63 Hz; autoranging/switching power supply. Grounding: Unit must be connected to a properly grounded receptacle. Titan™ 6200 Operator’s Manual 73 Environmental Operating Temperature: 40° F - 105° F (4° C to 40° C) Storage Temperature: 32° F - 120° F (0° C to 49° C) Humidity: 10% - 95% non-condensing Dust: Non-conducting, non-corrosive. Electromagnetic Radiation: Moderate RF fields can be tolerated. Physical Dimensions: Weight: 74 14.75" H x 13.75" W x 18.5" D (375 mm H x 349 mm W x 470 mm D) 50 lbs. (22.7 kgs.) Titan™ 6200 Operator’s Manual 8.1 Fonts Resident Fonts: Font Expansion, Rotation: Nine alphanumeric fonts from 0.035" H (0.88 mm) to 0.32" H (8 mm) and OCRA, OCR-B; CG Triumvirate™ smooth bitmap font from AGFA® in both portrait and landscape orientations, (12 sizes from 4 pt to 48 pt); GC Trimvirate™ bold condensed scaleable Intellifont™ from AGFA®. All fonts expandable vertically and horizontally up to 24x; fonts and graphics can be printed in four directions: 0°, 90°, 180° and 270°. Character Set: IBM® code page 850; includes characters for English and most European, Scandinavian, and Spanishspeaking countries. Barcodes: Code 39, Interleaved 2 of 5, Code 128 (subsets A, B, and C), Codabar, UPCA, UPC-E, UPC ship C code, EAN-8, EAN-13, EAN 128, Code 93, Ext. Code 39, Code 128 UCC, Postnet, PDF 417, Maxicode, and Data Matrix. Titan™ 6200 Operator’s Manual 75 8.2 Media Specifications Width: 2.0" − 6.7" (50.8 mm − 170 mm). Thickness: 0.0025" − 0.0100" (0.0635 mm −0.254 mm). Type: Roll-fed, die-cut, continuous or fan-fold labels, tags or tickets; most direct thermal and thermal transfer materials. Supply Roll: 8" (203 mm) maximum diameter on 1.5" (38 mm) or 3" (76 mm) cores. Fanfold stock accepted from rear and bottom printer slots. Optional Internal Rewind: 8" (203 mm) maximum O.D. capacity (full supply roll). Ribbons: 2.0 " - 6.7" (51 mm - 170 mm) width, up to 1509′ (460 m) in length; on industry standard cores. Media Sensing: Moveable “see-through” transmissive for die-cut labels and tags, reflective for black mark sensing (see note below). Note: The reflective “black mark” must be carbon based. The infrared sensor’s light will not be absorbed by a plain mark. 76 Titan™ 6200 Operator’s Manual G F I H J D E C A B Figure 8-1 Media Specifications Description A B C D E F G H I J Label width Backing width Gap between labels Label length Media thickness Width of sensor opening Distance from the media’s edge to the edge of the sensor opening Reflective sensor mark width Distance between reflective mark Reflective sensor mark length MAX* MIN* 6.700 6.700 99.99 99.99 0.0100 0.500 3.250 2.000 2.000 0.100 0.500 0.0025 0.200 0.200 6.70 99.99 99.99 1.000 0.500 0.100 * Units of measure are in inches. Table 8-1 Media Dimensions 8.2.1 Approved Media To achieve optimum print quality and maximum printhead life, Datamax recommends the use of DATAMAX® brand media and ribbons. These supplies are specially formulated for use in our printers; use of non-Datamax supplies may affect the print quality, performance, and life of the printer or its components. For a current list of approved media and ribbons for use in direct thermal and thermal-transfer applications, please contact a Media Representative at (407) 523-5650. Titan™ 6200 Operator’s Manual 77 78 Titan™ 6200 Operator’s Manual Appendix A ASCII Control Code Chart Ctrl @ Ctrl A Ctrl B Ctrl C Ctrl D Ctrl E Ctrl F Ctrl G Ctrl H Ctrl I Ctrl J Ctrl K Ctrl L Ctrl M Ctrl N Ctrl O Ctrl P Ctrl Q Ctrl R Ctrl S Ctrl T Ctrl U Ctrl V Ctrl W Ctrl X Ctrl Y Ctrl Z Ctrl [ Ctrl \ Ctrl ] Ctrl ^ Ctrl _ Char Dec He x NUL SOH STX EXT EOT ENQ ACK BEL BS HT LF VT FF CR SO SI DLE DC1 DC2 DC3 DC4 NAK SYN ETB CAN EM SUB Esc FS GS RS US 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F Char Dec Hex Char Dec Hex Char Dec Hex ! “ # $ % & ‘ ( ) * + , . / 0 1 2 3 4 5 6 7 8 9 : ; < = > ? 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F @ A B C D E F G H I J K L M N O P Q R S T U V W X Y Z [ \ ] ^ _ 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F 50 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F ` a b c d e f g h i j k l m n o p q r s t u v w x y z { | } ~ 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 60 61 62 63 64 65 66 67 68 69 6A 6B 6C 6D 6E 6F 70 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D 7E 7F Titan™ 6200 Operator’s Manual A-1 Char Ç ü é â ä à å ç ê è è ï î ì Ä Å É Æ Æ ô ö ò û ù ÿ Ö Ü Ø £ Ø x ƒ Dec 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 Hex 80 81 82 83 84 85 86 87 88 89 8A 8B 8C 8D 8E 8F 90 91 92 93 94 95 96 97 98 99 9A 9B 9C 9D 9E 9F Char á í ó ú ñ Ñ a ° ¿ ® 1/2 1/4 ¡ – 2 3 ´ Á  À © 1 » ¢ ¥ Dec 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 Hex A0 A1 A2 A3 A4 A5 A6 A7 A8 A9 AA AB AC AD AE AF B0 B1 B2 B3 B4 B5 B6 B7 B8 B9 BA BB BC BD BE BF Char ã Ã Ò D Ê Ë È Í Î Ï Ì Dec 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 Hex C0 C1 C2 C3 C4 C5 C6 C7 C8 C9 CA CB CC CD CE CF D0 D1 D2 D3 D4 D5 D6 D7 D8 D9 DA DB DC DD DE DF Char Ó ß Ô Ò õ Õ µ p p Ú Û Ù ´y ´Y ± 3/4 ÷ ¸ ° ¨ · Dec 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 Hex E0 E1 E2 E3 E4 E5 E6 E7 E8 E9 EA EB EC ED EE EF F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA FB FC FD FE FF Table A-1 ASCII Control Code Chart A-2 Titan™ 6200 Operator’s Manual Appendix B Available Fonts And Barcodes All character fonts and barcodes available with the printer are described in this section. Each font and barcode has a name associated with it for use in programming. Human-readable fonts have numeric names while barcode fonts have alpha names. Fonts Fonts 0 through 8 use the slash zero (Ø) conventions for distinguishing between the zero and the alphabetic O. The slash can be removed with the label-formatting command Z. These fonts are non-proportional (monospaced); all of the characters take up the same amount of space when printed. The Triumvirate font number 9 is a proportional font; each character will take up a different amount of space when printed. Font Valid ASCII Characters 0 1 2 3 32-127 32-168, 171, 172, 225 32-168, 171, 172, 225 32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154, 156, 157, 165, 168, 225 32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154, 156, 157, 165, 168, 225 32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154, 156, 157, 165, 168, 225 32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154, 156, 157, 165, 168, 225 32-126 32, 48-57, 60, 62, 67, 69, 78, 83, 84, 88, 90 32-126, 128-169, 171-173, 181-184, 189, 190, 198, 199, 208-216, 222, 224-237, 241, 243, 246-250 4 5 6 7 8 9 Table B-1 Valid Human-Readable Font ASCII Characters Titan™ 6200 Operator’s Manual B-1 Table B-2 lists the font sizes. The numbers indicate the number of dots. FONT Font 0 Font 1 Font 2 Font 3 Font 4 Font 5 Font 6 Font 7 Font 8 HEIGHT 7 13 18 27 36 52 64 32 28 WIDTH 5 7 10 14 18 18 32 15 15 SPACING 1 2 2 2 3 3 4 5 5 Table B-2 Font Sizes Font 0 96-character alphanumeric, upper and lower case. Font 1 145-character upper and lower case alphanumeric w/ descenders and ascenders. Font 2 138-character alphanumeric, upper and lower case. Font 3 62-character alphanumeric, uppercase. B-2 Titan™ 6200 Operator’s Manual Font 4 62-character alphanumeric, uppercase. Font 5 62-character alphanumeric, uppercase. Font 6 62-character alphanumeric, uppercase. Titan™ 6200 Operator’s Manual B-3 Font 7 OCR-A, size I. Font 8 OCR-B, size III. Font 9 Internal Triumvirate font. Point sizes are selected by the number in the barcode height. Larger point sizes can be obtained by increasing the height and width multipliers (see the Programmer's Manual for more information). B-4 Titan™ 6200 Operator’s Manual Barcodes Uppercase alpha names will print barcodes with human readable interpretations. Lowercase alpha names will print barcodes only. Font A B C D E F G H I J K L M N O p Q R S T u v z W1c Bar Code 3 of 9 UPC-A UPC-E Interleaved 2 of 5 Code 128 (A,B,C) EAN-13 EAN-8 Health Industry Bar Code (HIBC) Codabar Interleaved 2 of 5 without Bars MSI Plessey Interleaved 2 of 5 (UPC CASE) UPC 2 digit add. UPC 5 digit add. Code 93 Postnet UCC/EAN Code 128 UCC/EAN Code 128 K-MART NON EDI UCC/EAN Code 128 Random Weight Telepen UPS MaxiCode FIM PDF-417 Data Matrix Length Varies 11 digits 6 digits Varies Varies Cksum No Yes Yes No M-103 Valid Characters 0-9, A-Z, -. *$/+% and space char. 0-9 0-9 0-9 entire 128 ASCII character set. 12 digits 7 digits Varies Yes Yes M-43 Varies (Min. 3) Varies No M-10 0-9 0-9 0-9, A-Z, -$:/. The Host must supply leading "+"'s 0-9, -, ., $, :, /, +, and the start/stop codes: a, b, c, and d. 0-9 Varies M-10 13 M-10 0-9. If + is last character, additional MSI checksum will be added to the bar code in place of the + character. 0-9 2 digits 5 digits Varies Varies 19 digits Yes Yes No Yes Yes 0-9 0-9 All 128 ASCII characters 0-9 0-9 18 digits Yes 0-9 Varies. At least 34 digits Varies 84 1 char. Varies Varies Yes 0-9 Yes Yes No Yes Yes All 128 ASCII characters 0-9, A-Z A, B, C, or D All ASCII characters Any 8-bit data Table B-3 Barcode Characteristics Titan™ 6200 Operator’s Manual B-5 B-6 Barcode A Code 3 of 9 Barcode B UPC-A Barcode C UPC-E Barcode D Interleaved 2 of 5 Barcode E Code 128 Barcode F EAN-13 Barcode G EAN-8 Barcode H Health Industry Barcode (HBIC) Titan™ 6200 Operator’s Manual Barcode I Codabar Barcode J Interleaved 2 of 5 w/module 10 checksum Barcode K Plessey Barcode L Interleaved 2 of 5 w/module 10 checksum and shipping bearer bars Barcode M 2 Digit UPC addendum Barcode N 5 Digit UPC addendum Barcode O Code 93 Barcode p Postnet Titan™ 6200 Operator’s Manual B-7 Barcode Q UCC/EAN Code 128 Barcode R UCC/EAN Code 128 KMART NON EDI Barcode S UCC/EAN Code 128 Random Weight B-8 Titan™ 6200 Operator’s Manual Barcode T Barcode z Data Matrix Barcode W Titan™ 6200 Operator’s Manual B-9 B-10 Titan™ 6200 Operator’s Manual Appendix C Cable Listings An interface cable is required to connect the printer to the host. The interface will be either an RS-232 serial cable or an IEEE Compliant parallel cable. The necessary cable configuration for serial (RS-232) interfaces are shown below. Contact your reseller or a DATAMAX Customer Support Representative for ordering information. STRAIGHT CABLE ( MXM) Figure C-1 Null Modem Cable (MXM) Note: This cable is used for typical connection to other DCE equipment with Xon/Xoff flow control. Part Number 556000. Titan™ 6200 Operator’s Manual C-1 STRAIGHT CABLE (MM) Figure C-2 Straight Cable (MM) Note: This cable is used for typical connection to other DCE equipment with Xon/Xoff flow control. PC (DB25P) TO PRINTER Figure C-3 PC (DB25P) to Printer Note: This cable is used for connection to a PC compatible with DB25P communication ports. Flow control is either Xon/Xoff or CTS/DTR. Part number, 556002. C-2 Titan™ 6200 Operator’s Manual PC (DB9P) TO PRINTER Figure C-4 PC (DB9P) to Printer Note: This cable is used for connection to a PC compatible with DB9P communication ports. Flow control is either Xon/Xoff or CTS/DTR. Part number, 556001. Titan™ 6200 Operator’s Manual C-3 C-4 Titan™ 6200 Operator’s Manual Warranty Information Datamax Barcode Products Limited Warranty Statement Titan™ 6200 Printer Datamax warrants to Purchaser that under normal use and service, the Titan™ 6200, (with the exception of the thermal printhead) purchased hereunder shall be free from defects in material and workmanship for a period of (365) days from the date of shipment by Datamax. Expendable and/or consumable items or parts such as lamps, fuses, labels and ribbons are not covered under this warranty. This warranty does not cover equipment or parts which have been misused, altered, neglected, handled carelessly, or used for purposes other than those for which they were manufactured. This warranty also does not cover loss, damages resulting from accident, or damages resulting from unauthorized service. Warranty Information 1 Thermal Printhead This warranty is limited to a period of one year, (365 days), or 1,000,000 linear inches of use, whichever comes first, for the Titan™ 6200 thermal printhead. This one year (365 days) warranty is valid only if a Datamax - approved thermal or thermal transfer label media is used, as defined in the then current Datamax list of approved thermal/thermal transfer media, a copy of which is available from Datamax. Failure to use Datamax-approved media is justification for invalidation of this thermal printhead warranty. This warranty does not cover printheads which have been misused, altered, neglected, handled carelessly, or damaged due to improper cleaning or unauthorized repairs. Warranty Service Procedures If a defect should occur during the warranty period, the defective unit shall be returned, freight and insurance prepaid, in the original shipping containers, to Datamax at: 4724 Parkway Commerce Blvd., Orlando, Florida, 32808. A Return Material Authorization (RMA) number must be issued before the product can be returned. To open an RMA please call the Datamax Customer Service Department at (407) 523-5550. Please include your RMA number on the outside of the box and on the shipping document. Include a contact name, action desired, a detailed description of the problem(s), and examples when possible with the defective unit. Datamax shall not be responsible for any loss or damages incurred in shipping. Any warranty work to be performed by Datamax shall be subject to Datamax’s confirmation that such product meets Datamax warranty. In the event of a defect covered by its warranty, Datamax will return the repaired or replaced product to the Purchaser at Datamax’s cost. With respect to a defect in hardware covered by the warranty, the warranty shall continue in effect until the end of the original warranty period, or for sixty (60) days after the repair or replacement, whichever is later. 2 Warranty Information General Warranty Provisions Datamax makes no warranty as to the design, capability, capacity or suitability of any of its hardware, supplies, or software. Software is licensed on an “as is” basis without warranty. Except and to the extent expressly provided in this warranty and in lieu of all other warranties, there are no warranties, expressed or implied, including, but not limited to, any warranties of merchantability or fitness for a particular purpose. Purchaser shall be solely responsible for the selection, use, efficiency and suitability of Datamax’s products. Limitation of Liability In no event shall Datamax be liable to the purchaser for any indirect, special or consequential damages or lost profits arising out of or relating to Datamax’s products, or the performance or a breach thereof, even if Datamax has been advised of the possibility thereof. Datamax’s liability, if any, to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax hereunder by the purchaser for a defective product. In no event shall Datamax be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax in the delivery or installation of the computer hardware, supplies or software or in the performance of any services. Some states do not permit the exclusion of incidental or consequential damages, and in those states the foregoing limitations may not apply. The warranties here give you specific legal rights, and you may have other legal rights which vary from state to state. Warranty Information 3 4 Warranty Information