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Use And Care Manual

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Portion Blending System ® (PBS) Advance 2.0 all models Use and Care Manual Read and save these instructions Vita-Mix® Corporation 8615 Usher Road Cleveland, OH 44138-2103 U.S.A. 440-235-4840 / 800-848-2649 vitamix.com Co n t e n ts Important Safeguards. . .................................................................................... 4 General Instructions. . ......................................................................................... 6 Control Panel............................................................................................................ 9 Programming.. ........................................................................................................ 12 Programming Pre-Set Buttons Programming Custom Chip Resetting Pre-Set Buttons Machine Assembly. . ........................................................................................... 15 Feet Splash Guard & Ice Chute Drain Hose Caring for your Machine. . ............................................................................ 22 Troubleshooting................................................................................................. 26 Warranty.................................................................................................................... 28 Parts List.................................................................................................................... 30 Product Specifications................................................................................. 32 I m p o rta n t Sa f e g ua r ds WARNING: To avoid the risk of serious injury when using your machine, basic safety precautions should be followed, including the following. 1. To protect against risk of electrical shock, do not put motor base in water or other liquid. 2. Close adult supervision is necessary when machine is used by or near children. 3. Unplug the power cord from the wall outlet when the Vitamix machine is not in use, before disassembling, when putting on or taking off parts, and before cleaning, other than washing the container. 4. Appliance must be positioned so the power cord plug is accessible. 5. The PBS must be plugged in to its own dedicated power supply or outlet. 6. Never come in contact with moving parts, especially the blades. 7. Do not operate any machine that malfunctions, has a damaged cord or plug, has been dropped or is damaged in any manner. If you purchased your equipment in the U.S.A., call Vitamix Technical Support, 800.886.5235 for examination, repair, possible replacement, or electrical or mechanical adjustment. If you purchased outside the U.S.A., please contact your local authorized Vitamix Distributor, or contact Vitamix International Division at +1.440.782.2450 or email: [email protected] or a distributor near you. 8. Do not use any attachment or accessory that is not recommended or sold by Vitamix. Doing so will void the warranty. Alteration or modification of this product in any form is not recommended as such may result in bodily harm. 9. Do not use outdoors. 10. Do not let the power cord touch hot surfaces or hang over edge of table or counter. 11. Do not place the machine on or near a hot gas or electrical burner, in a heated oven or allow machine to touch hot surfaces. External heat sources can damage the machine. 12. Keep hands and utensils out of the ice bin and container while motor is running to prevent the possibility of severe personal injury and/or damage to the machine. A rubber spatula may be used in the container, but only when the machine is not running. 13. Do not fill ice bin with anything other than ice. 14. Ice shaver blade is sharp. Handle carefully. Do not operate with loose, nicked or damaged blades. 15. Do not disconnect ice bin interlock. Doing so may lead to serious injury. 16. Blades are sharp. Handle carefully. • Never try to remove the blades while container is sitting on the motor base. • Do not operate with loose, nicked or damaged blades – replace immediately. • To reduce the risk of personal injury, never place blade assembly on motor base without the Vitamix container properly attached. 17. The maximum capacity is equivalent to the ounces (liters) listed on the container, i.e., 48 oz. / 1,4 L, and is substantially less with thick mixtures. 18. Do not use more than 5 cups (1,3 liters) of cleaning solution when cleaning the ice bin. See Care and Cleaning instructions on page 24. 19. Always operate the blender with the splash guard in place. 20. Display window area will scratch when contacted with a scouring pad or sharp object. Use a soft cloth to wipe the control panel area clean. 21. The machine cannot be cleaned with a water jet. 22. It is recommended that for a 120 V installation, you have at least one 20 amp outlet per machine available within 6 ft. / 1,8 m of the Vitamix. 220 V and 100 V units require a dedicated line. Consult electrician for proper electrical needs. 23. Turn power off and unplug the machine before touching moveable parts. Shut off power switch at night or whenever machine will be left unattended. 4 Save These Safety Instructions WARNING To Avoid Injury. Read and understand instruction manual before operating this blender. IMPORTANT INSTRUCTIONS FOR SAFE USE • The Vitamix blender’s U.S.A. power cord comes equipped with a three-prong (grounding) plug which mates with a standard three-prong wall outlet (Figure A). This cord will vary for countries outside of the United States of America. • Adapters (Figure B) are available for two-prong outlets. Do not cut or remove third (ground) prong from the plug or power cord. • Consult your electrician if you are not sure if the wall outlet is grounded through the building wiring. With a properly grounded two-prong wall outlet, ground the machine by attaching the tab on the adapter to the wall outlet cover by means of the screw in the center of the cover (Figure B). WARNING Electrical Shock Hazard. Use grounded outlet only. Do not remove ground. Do not use an adapter. Do not use an extension cord. Failure to follow instructions can cause death or electrical shock. Warnings! Three-prong adapters are not to be used in Canada. FIGURE A FIGURE B Important Notes! The instructions appearing in this Use and Care Manual cannot cover every possible condition and situation that may occur. Common sense and caution must be practiced when operating and maintaining any appliance. 5 GENER A L  I N STRU C T I ON S Instructions for Using the Pre-Set Program Buttons The following are the basic settings of the six Pre-Set buttons for the PBS. Buttons 1 through 4 are for multiple batches of a standard 12 oz. drink. Buttons A and B are for 16 oz. specialty drinks. Depending on the viscosity of the drink you are creating, selecting one of the Pre-Set programs will run the machine for a full cycle. The machine will shave enough ice for the drink, blend and stop itself when the cycle is completed. A cycle varies in ice shave time along with blending speed and blend time. Your machine’s Pre-Set options may differ due to program revisions or if your PBS was programmed specifically for your business. BUTTON 1: Shaves enough ice for one 12 oz. (355 ml) drink when using 5 oz. (145 ml) of liquid cocktail mixes, alcohol, purées, or coffee liqueurs only. BUTTON 2: Shaves enough ice for two 12 oz. (355 ml) drinks when using 10 oz. (295 ml) of liquid cocktail mixes, alcohol, purées, or coffee liqueurs only. BUTTON 3: Shaves enough ice for three 12 oz. (355 ml) drinks when using 15 oz. (445 ml) of liquid cocktail mixes, alcohol, purées, or coffee liqueurs only. BUTTON 4: Shaves enough ice for four 12 oz. (355 ml) drinks when using 20 oz. (560 ml) of liquid cocktail mixes, purées, alcohol, or coffee liqueurs only. BUTTON A: Shaves enough ice for one 12 oz. (355 ml) drink, when using 6-7 oz. (207 ml) of thick mixtures including hard ice cream and/or fresh fruit. BUTTON B: Shaves enough ice for one 12 oz. (355 ml) drink, when using 6-7 oz. (207 ml) of hard to mix ingredients including frozen fruit and juice. 6 Blending Tips 1. Place liquids and soft foods in the container first, solid items and ice last. Although not necessary for processing, you may want to cut or break food into smaller pieces for more precise measuring of ingredients. 2. As a general rule, compared to other blenders, you do not need as much ice to make an equally frozen drink in the PBS. If your recipe freezes up, try reducing the amount of ice. 3. Inspect the drive socket and rubber centering pad for any foreign material including food or water residue as this can affect ice dispensing accuracy. Be sure to clean any foreign material from the drive socket or centering pad before placing the container. 4. Set the container on the motor base by aligning it over the rubber centering pad. (Motor must be completely stopped before positioning the container.) Containers are not to be used for hard, dry materials. Avoid running your machine with the container empty. 5. Plug the machine into the nearest outlet (if unplugged). Press the On/Off switch to On. Select desired programmed setting by pressing any of the Pre-Set buttons 1 through 4 or A and B. The machine will immediately begin to cycle through the selected program, shutting off when the program is complete. Note: Each button has a different pre-selected combination of shave time, blending speed and time. 6. Once one of the Pre-Set program buttons is pushed, the machine will start and stop automatically. By pressing another Pre-Set button, the machine will stop the blending cycle. 7. When the cycle is complete, the blender stops. Wait until the blades come to a complete stop before removing the container from the motor base. 8. Remove the container, pour, garnish and serve the drink. 9. Press the On/Off power switch when not in use. 7 GENER A L  I N STRU C T I ON S Maintenance Tips • Never bang the container against a surface to loosen the ingredients. Remove the container from the base and use a rubber spatula to remove thick mixtures from the bottom of your container. • Never shake or rattle a container while in use. • Never remove the container before the machine has come to a complete stop. • Never start the motor before the container is in place. Warnings! • Turn power off or unplug the machine before touching moving parts. Shut off power switch at night or whenever machine will be left unattended. • If you detect a change in the sound of the machine or if a hard or foreign object comes into contact with the container blade or shaver blade, do not serve the drink. Inspect your blades for loose, nicked or missing parts. If parts are loose, missing or nicked, replace with new blade assembly. See page 21. Important Notes! • Check your blades daily for loose, nicked or missing parts. If you find something is loose, nicked or missing, replace the blade assembly before use. See page 21. Do not tighten hex-headed screw (on top of container blade assembly). If loose, replace blade assembly immediately. • The instructions appearing in this Use and Care Manual cannot cover every possible condition and situation that may occur. Common sense and caution must be practiced when operating and maintaining any appliance. • The PBS measures the amount of ice shaved by weighing the container. For your PBS to dispense the correct amount of ice, do not rest your hand or any object against or on the container during the blending or shaving cycle. • On all units the built-in thermal protector keeps track of how hot the motor gets and will warn the user and eventually shut down the motor if the motor is overheating. When overheated, the display will instruct the user to remove the container and run the machine until cool. This takes about two minutes, See page 27, Cooling the Motor for complete instructions. When the thermal protector shuts the motor off, review your processing techniques and your instructions. Your recipes may be too thick or have too much material in them. Consider adding more liquid and consult Vitamix Customer Service or your local Vitamix Distributor for further assistance. • The PBS measures the amount of ice shaved by weighing the container. For your PBS to dispense the correct amount of ice, do not rest you hand or any object against or on the container during the blending or shaving cycle. 8 Co n t r o l pa n e l Blender Speed Control Owners Control Panel Shave Only Blend Only Pre-Set Programs Pre-Set Specialty Drink On/Off Power Switch: Located on the back of the machine the On/Off switch controls the power to the PBS. With the machine plugged in, switch the machine to On to ready the machine for shaving ice and blending. Start/Stop Button: Pressing Start( )/Stop ( ) once starts and runs only the blender on the PBS. While the blender is running you may add ice by pressing and holding the Shave Only ( ) button. Release the Shave Only button to stop adding ice. Press the Start/Stop button again to stop the blender and the container blades. Speed Buttons: Press the button to gradually increase the speed of the blender blades in increments of 1%, up to 100%. Press the button to gradually decrease the speed of the blender blades in increments of 1%, down to 7%. Blender Speed Control is used to set the blending speed of the Blend Only ( ) button and the Start/Stop button. Pre-Set Program Buttons: These buttons, numbered 1 through 4 are pre-programmed blending cycles designed for your most commonly made drinks. These four buttons would commonly be programmed to produce from one to four 12 oz. (355 ml) drinks. Button 1 builds one 12 oz. (355 ml) drink, button 2 builds two 12 oz. (355 ml) drinks, etc. Pressing one of the four Pre-Set Program buttons will run the machine for a full cycle. The machine will stop itself when the cycle is complete. A cycle varies in ice weight and in speed and length of blending. See instructions on page 6 for a complete description of the range of each Pre-Set button. See page 12 for information on custom programming these four buttons. 9 Co n t r o l pa n e l Pre-Set Specialty Drink Buttons: These buttons, A and B, are also programmed blending cycles designed for specialty drinks. See page 9 for instructions on using the Pre-Set Specialty Drink buttons. See page 12 for information on custom programming these buttons. Shave Only Button: Allows the operator to add more ice after a shave/blend cycle or even shave ice without the blender running. Press and hold the Shave Only ( ) button to dispense ice. Shaved ice will be dispensed until the button is released. Blend Only Button: Allows the operator to use the blender motor without adding any ice. Place the container on the machine, press and hold the Blend Only ( ) button. The blender will run until the button is released. Important Notes! Start/Stop Button: Pressing one of the Pre-Set Program buttons or the Pre-Set Specialty Drink buttons while the motor is running will also stop the machine. Speed Buttons: These settings will reset if the power button is shut off. Shave Only Button: The container must be in place, for the Shave Only button to work. Avoid overfilling the container. Blend Only Button: While holding down the Blend Only button, use the Blender Speed Control buttons to adjust the motor speeds. 10 Display Window: This area, depending on what button is pressed, displays a variety of operation messages. A “Ready” message appears when there is power to the machine. Owner Controls: The owners control panel is accessible by pressing the Vitamix logo. READY MODE TEMP COUNT TOTAL NORM 25 100 VITA-MIX PBS PROGRAM #201 TO MODIFY ENTER #1 THRU B 4 TO OVERWRITE CURRENT PROGRAMS • Press the Vitamix Logo once to reveal the mode message. Press button 1 then B within five seconds to continue. • Once the correct button sequence is entered the display will indicate the blender motor temperature (NORM, WARM, HOT), a usage count and a total. The “COUNT” is a machine usage total and can be reset. This can be used to keep a count of the number of times the machine has been used in a week, day or even an hour. The TOTAL keeps track of the machine usage, including production and testing and cannot be cleared. • After pressing the Vitamix logo and 1 B, press the Vitamix logo again to reveal the name of the program controlling the Pre-Set buttons. If you are using the factory settings this will read VITA-MIX PBS PROGRAM #X. (X stands for the number of program.) • Press the Vitamix Logo a third time for programming and adjusting the six Pre-Set buttons shaver settings and blending times. See page 12 for instructions. • Press the Vitamix Logo a fourth time to reveal an option to reset the Pre-Set buttons to the original factor settings. See page 14 for instructions. • Press the Vitamix logo a fifth time to continue blending. 11 P ROGR A MM I NG Custom Programming The Portion Blending System is optimized for the Advance container. The program can be customized by using the control panel, a programming chip or software kit available from Vitamix. Contact your distributor or customer service for more information. Programming Pre-Set Buttons This process will allow you to reprogram any one of the Pre-Set buttons with different blending times and amounts of ice being shaved into the container. 1. When the Display Panel reads “READY”, press the Owners Controls (Vitamix Logo) button once to reveal “MODE”. 2. Press button 1 then B. 3. Press the Vitamix Logo button three more times until the display panel reads “TO MODIFY ENTER 1 THRU B”. 4. Press the button (1-4 or A, B) you wish to adjust. 5. The display will read either TIME: ___ or ICE + ___. To toggle between the two displays press the ( ) SHAVE ONLY button. 6. To change the time or increments of ice, press the SELECT of ice or SELECT to decrease the amount of ice. to increase the amount 7. When the desired time or ice changes have been made press the START( )/STOP( ) button, display will read “SAVED”. At this point you can either press another program button (1-4 or A, B) and alter its shaving and blend time using the instructions above, or press the Vitamix logo button to return to blending. For Example: If you wanted to change the blend time and amount of ice being shaved for button 1. READY 1. When the Display Panel reads “READY”, press the Owners Controls (Vitamix Logo) button once to reveal “MODE. MODE 2. Press buttons 1 then B, then press the Vitamix Logo button three more times until the display panel reads “TO MODIFY ENTER 1 THRU B”. 3. Press button 1 to modify the program on this button “1 DRINK TIME: 30” Appears on the display indicating that the amount of time the blender will run after the proper weight of shaved ice is achieved. To increase the time to 40 seconds press the button until “TIME: 40” appears on the display. If you go too far, press and hold the button to decrease the amount of time. TO MODIFY ENTER #1 THRU B 1 DRINK TIME: 30 1 DRINK ICE + 01 12 4. To change over to the amount of ice shaved press the ( ) SHAVE ONLY button and 1 DRINK ICE+01 will be displayed. Note: Use the ( ) SHAVE ONLY button to toggle between blend time and ice shave 5. With the display reading “ICE+01” press the button to increase the amount of ice to an increment of +05 and release the button. Note: The range of adjustment will vary from button to button. 6. After the desired changes have been made press the START( )/STOP( ) button to save the changes, then press the Vitamix Logo button to return to blending and test the adjustments made on Button 1. Suggestions for changing the blending time for buttons that are used for multiple batches of the same drink. In the example above, 10 seconds of blending time was added to button 1. If you would like to change the consistency of buttons 2, 3 and 4 to match the consistency of button 1, add the same amount of time (10 seconds) plus an additional 5 seconds for each button; button 1 – 40 seconds, button 2 – 55 seconds, button 3 – 70 seconds, button 4 – 85 seconds. Suggestions for changing the amount of ice that is shaved for buttons that are used for multiple batches of the same drink. For buttons 2, 3, and 4 you will need to double, triple and quadruple the increments of change. In the example above since you added 4 increments of ice to button 1, you will need to add 8 increments to button 2, 12 increments to button 3 and 16 increments to button 4. Note: These guidelines are approximate. Experiment to determine the best blending time and quantity of ice for your particular recipe. Important Notes! • These guidelines are approximate. Experiment to determine the best blending and quantity of ice for your particular recipe. 13 P ROGR A MM I NG Programming Your PBS with a Custom Chip Figure 1 1. Turn the PBS sideways so that the control panel faces to your right. 2. Slide the PBS to the edge of a counter to reveal the port underneath the machine located below the control panel. 3. Insert the custom programmed chip with the words, “This side facing to the front of the machine” toward you, into the port located at the bottom of the machine. The display window will read “NEW MODULE”. 4. Within 10 seconds the six PRE-SET buttons will be reprogrammed and the display window will read “SAVED” then “READY”. If nothing happens when the programming chip is fully inserted, turn the chip in the opposite direction and try again. If nothing still happens, follow the instructions listed under Resetting the Pre-Set buttons to the original factory settings then follow steps 3-6 again with the programming chip. Be sure to remove the programming chip and return it to the original package when finished. 5. Press one of the PRE-SET buttons to reveal in the display window the name of the program/drink. Programming Port Resetting the Pre-Set Buttons to the Original Factory Settings 1. Access the Owners Controls (press the Vitamix Logo) and press the Pre-Set button 1 and B when the display window says “MODE”. 2. Press the Vitamix logo two more times to reveal the instructions on resetting the Pre-Set buttons. 3. Press and hold the button 4 until the Display Window reads “RESTORING PLEASE WAIT”: The Pre-Set buttons are now reset to the original factory settings. Important Notes! • Reverting your PRE-SET PROGRAM buttons to the original factory setting will erase any programming that was installed with a custom program chip. 14 Mac Coh nitnreoass l paen meblly WARNING Rotating Blades Can Cause Severe Injury. Do not reach into container while machine is running. CAUTION Sharp Blades. Blades in container are sharp. Can cause injury. Wear protective gloves when handling blades. WARNING Electrical Shock Hazard. Use grounded outlet only. Do not remove ground. Do not use an adapter. Do not use an extension cord. Failure to follow instructions can cause death or electrical shock. 1. Place the PBS on a sturdy, level surface or counter. 2. Do not plug the unit in at this time, and do not add ice to the ice bin. 3. Packaged inside the ice bin are items necessary for the operation of the PBS. Remove the ice bin lid and take out the following items: • Container • Ice chute • Drain kit • Drive socket kit • Splash guard • (4) Adjustable feet 15 Mac Co h nitnreoass l paen meblly Installing the Feet 1. Carefully turn the machine on its side to expose the bottom base of the machine. 2. Screw the (4) adjustable feet into the bottom base of the machine. 3. Turn the machine back upright. 4. With the ice bin lid removed, place a level on top of the ice bin and begin to adjust the height of the feet by turning the bottom portion of the feet. Figure 1 Figure 2 Figure 3 Installing the Splash Guard and Ice Chute 1. The splash guard attaches to the ice chute and is used to loosely cover the container during operation. Slide the ice chute through the splash guard. The splash guard should not touch the container. Figure 1. 2. Slide the ice chute and splash guard over the blade cartridge located on the underside of the ice bin. Figure 2. 3. The ice chute and blade cartridge will click and lock together indicating proper alignment. Figure 3. Figure 1 16 Figure 2 Figure 3 Installing the Drain Hose Kit The drain hose kit contains one 6-foot drain line and hose connector, three 90 degree elbows, six hose clamps and four 4-inch hose sections. When routing to a sink, bucket, or similar receptacle, use the drain hose kit to eliminate possible kinking of the drain hose. Kinking can be caused by a sharp bend created by the edge of a counter. 1. Position the machine where it will sit on the counter. 2. Once the machine is positioned, connect the hose connector to the drain receptacle and run the drain hose from under the machine to a proper drain receptacle. Figure 1. 3. Cut the hose at the point it reaches the end of the counter and be sure to keep the remaining length of hose. 4. Place one clamp over the end of the hose coming from the machine. Figure 1 5. Push one end of the 90 degree elbow into the end of the hose coming from the machine. The elbow should rest over the edge of the counter. to drain to machine Figure 2 6. Slide the hose clamp over the end of the elbow and tighten with a screwdriver. 7. Place another hose clamp over one end of the remaining length of hose. 8. Slide the end of the remaining length of hose over the other end of the 90 degree elbow. 9. Slide the hose clamp over the end of the elbow and tighten with a screwdriver. 10. Place the open end of the hose into a proper drain receptacle. Important Notes! • If the position of the machine on the counter changes, it may be necessary to replace the drain hose to avoid kinks. Readily available, standard 0.5 in. (13 mm) plastic pipe and fittings may be used for more complex installations. 17 Mac Co h nitnreoass l paen meblly Cleaning the Components After removing the contents in the ice bin, an initial cleaning and sanitizing will be necessary before adding ice. Make sure the drain hose is connected and there is power to the machine before cleaning the ice bin. 1. Follow steps 1-5 on page 23 Care and Cleaning the Container. 2. Follow steps 2-11 on page 24 Care and Cleaning Ice Bin. 3. Once dry replace ice bin liner, ice chute, splash guard and container. Shaver Blade Removal and Installation The PBS shaving blade is two blades in one. The blade has two shaving edges so that a fresh edge can be exposed by simply rotating the blade 180 degrees. Your machine was shipped from the factory with a double edged blade installed. The following instructions can be used to either rotate the blade to expose a fresh edge, or to install a new blade. 1. Unplug the PBS and remove the ice bin lid, any remaining ice (see page 23 for ice removal instructions) and the ice bin liner. 2. Visually locate the position of the shaver blade. Grasp the shaver wheel so as to avoid the blade. Hold the shaver wheel stationary while you rotate and remove the paddle nut counterclockwise. 3. With the paddle nut removed, lift the shaver wheel off of its mounting shaft. Note: If the shaver wheel sticks and is difficult to remove, tap the end of the mounting shaft slightly with a hammer to loosen. 4. With the shaver wheel removed, locate the two screws holding the shaver blade, remove the screws and set aside. 5. If the second edge has not been used, simply remove the blade and rotate the blade 180 degrees and replace. DO NOT TURN THE BLADE OVER. 6. If a new blade is being installed, discard the old blade and shim and replace with a new blade and shim. Note: Blades and shims must be installed together as a pair to ensure proper PBS operation. When replacing a blade always discard the old blade and shim and install only all new parts. 7. Securely tighten the two screws. The screws should be flush with the surface of the blade. If the screws are not flush, check that the blade is right side up. 8. Reinstall the shaver wheel onto the mounting shaft. 9. Replace the paddle nut holding the shaver wheel stationary and turning the paddle nut clockwise until snug. Be careful not to come into contact with the shaver blade. 10. Replace the ice bin liner and ice bin lid. 18 11. Installing the Ice Bin Liner and Ice Bin Lid 1. The ice bin liner rests inside the ice bin and helps separate and distribute the ice cubes for shaving. The ice bin liner may have shifted during shipping and unpacking and should rest level inside the ice bin. 2. To remove the ice bin liner, simply grasp the liners by the side and lift out of the ice bin. 3. To re-install the ice bin liner, make sure to align the interlock geometry on the ice bin liner and ice bin, and gently lower the ice bin liner into place. Figure 1a Figure 1B Filling the Machine with Ice 1. With the ice bin lid removed and the ice bin liner in place you can fill up to 5 gallons (19 liters) of cubed ice. Using ice from an ice-making machine works best in the PBS. 2. Do not use ice blocks. 3. Avoid using bagged ice that has been stored in a freezer at extremely low temperatures. Use of this type of ice may result in freeze-up of the shaver. When you must use bagged ice, it should be stored in an ice chest for at least an hour before use. 19 Mac Co h nitnreoass l paen meblly Installing the Ice Bin Lid Each time ice is added to the ice bin or when the ice bin is cleaned the lid must be replaced properly or the machine will not shave ice. A safety interlock switch is located on the ice bin and is deactivated when the lid is placed in its correct position on top of the bin. Ice Bin Lid Mark 1. Line the marks on the front of the lid with the marks on the ice bin. 2. With both hands press down on the two sides of the lid. 3. Check to make sure the back of the lid is flush with the lip of the ice bin. Ice Bin Mark Figure 1 -B- -B- Container Pad -C- .003 -C- -A-B- -A-B- -A- Make sure the container pad is positioned correctly by firmly pressing down on all four sides. Do not remove the container pad unless it is damaged. See page 25 for cleaning around the container pad. -A- -A- -B-B- Placing the Container on the Container Pad 1. Lift the splash guard and position the container on the container pad. Figure 1 20 Blade Assembly Blade Agitator Assembly: The blade assembly includes a precision-hardened stainless steel blade with enclosed double sealed steel ball bearings for maximum durability. The rugged blade assembly literally explodes molecules of food and ice in the container, helping every batch to homogenize more effectively. The blades do not need to be removed for normal cleaning. (Refer to the information below to remove or replace.) Drive Spline: Inserts into drive socket on the motor base to turn the blade. Note: Removing and replacing your container while the coupling is still rotating will strip the drive spline “teeth.” (This part is NOT removable.) Retainer Nut: Must be snug. Order the available Retainer Nut Wrench for best results. (Refer to the information below to remove or replace.) Retainer Nut Wrench Blade Assembly Removal At times, it may be necessary to give your blades additional cleaning. An easy-to-use blade assembly removal wrench (Item #15596) may be purchased. Turn the container upside down and grip firmly. Insert retainer nut wrench in groove of retainer nut and rotate counterclockwise to loosen. Then grip blades with a cloth and remove retainer nut by hand. Retainer Nut Wrench in use Replacing Blade Assembly: With the container upside down, grip blades with cloth, insert into the container bottom and align with flat sides of the container opening. Place retainer nut on and hand tighten. Using the retainer nut wrench, carefully turn clockwise until secure. Do not force. If it is not tight enough, you will notice increased container noise. Warnings! Never use a blade assembly with loose, damaged or nicked components. CAUTION! Do not remove blades or blade assembly unless absolutely necessary! Never attempt to take the blade assembly itself apart. This will void the warranty. 21 C A R I NG FOR YOUR M AC H I NE Solid Supra, Solid Power, Guardian Acclaim, Solid Guardian Plus, Solid Super Impact, Solid Insure Diverpak Eclipse H2, Liqui-Safe L7 Acclean Poly-Brite Glow MB-1 Lustre NC-25 Lustre Plus PSRA 41-D, PSRA 41-E Liqui-Ware 1, Liqui-Ware MC D-Flex, Sur-Met Solid Rinse Dry, Solid Brilliance Jet Dry, Rinse Dry 800.352.5326 www.ecolab.com 800.521.8140 Seattle, WA 206.783.5326 www.wesmar.com Litchfield, MN 800.366.2477 www.andersonchemical.com 800.352.5326 www.ecolab.com NuWare 800.521.8140 Important Notes! Cleaning Products: Do not use abrasive cleaning agents or concentrated bleach when cleaning. Do not use any cleaners containing quanitary sanitizers on polycarbonate components (i.e., Advance® containers, covers). Do not use any of the following cleaning products: automatic dishwashing detergents, oven cleaners, steel wool or other abrasive pads. Cover: Do not wash cover door, handle or back cover in dishwasher. It is recommended that the handle not be disassembled during cleaning. However, if you choose to disassemble the handle from the cover, make sure to not over-tighten it when reattaching to the cover. Doing so will cause damage. Container: Do not let mixtures, liquids or food products dry in the container. Rinse after use. Dry product may lock around the blade and weaken/tear the bearings seal when restarted. Do not place containers in the freezer. Extremely low temperature combined with hot ingredients and/or the immediate rapid action of the blade may crack the container. Microwaving and automatic dishwashing are not recommended. 22 WARNING Rotating Blades Can Cause Severe Injury. Do not reach into container while machine is running. WARNING Electrical Shock Hazard. Disconnect power before cleaning machine. Failure to follow instructions can cause death or electrical shock. Removing Ice from the Ice Bin 1. With the machine off and unplugged remove the ice from the ice bin. 2. Use an ice scoop to remove as much ice as possible from above the ice bin liner 3. Remove the ice bin liner and pour 8 cups (1,9 liters) of warm water in a circular motion in the ice bin and allow to drain. Shaver Base 1. Unplug the power cord. 2. Wash outside surface with a damp soft cloth or sponge, that has been rinsed in a mild solution of liquid dish soap and warm water. NEVER IMMERSE SHAVER BASE IN WATER OR OTHER LIQUID. 3. Polish with a soft cloth. Control Panel 1. Unplug the power cord. 2. Gently wash the front panel with a soft cloth and a low pH balance soap. Be careful not to scratch the display window. 3. Be sure to wring excess water out of the cloth or sponge when cleaning around the controls, drive socket or any electrical component. Container 1. To clean, fill ¼ of the container with warm (110° F / 43° C) water and add a couple drops of dish soap. 2. Return container to motor base. 3. Use the Start/Stop button to run the blender for 30 seconds. 23 4. Empty container and repeat. 5. To rinse, fill ¾ of the container with warm (110° F / 43° C) water. Do not add soap. 6. Return container to the motor base. 7. Use the Start/Stop button to run the blender for 30 seconds. 8. Empty the container and repeat until all soap is gone. 9. If any solid residue remains, remove the blade agitator assembly (see page 21) and wash all container parts in warm soapy water. 10. Rinse and drain. Do not soak the blade agitator assembly. 11. Reassemble. 12. To sanitize, after all solid residue is gone after cleaning, fill container until ¾ full with sanitizing solution mix. Return container to the container pad and firmly position the lid. Do not operate without lid in place. 13. Use the Start/Stop button to run the blender for 30 seconds. 14. Empty the container. 15. Return container to the container pad and run the machine empty for an additional 5 seconds. Do not rinse after sanitizing. Allow container to air dry. Ice Chute and Splash Guard 1. Remove and separate the chute and guard from the ice bin. 2. Wash ice chute and splash guard in warm soapy water. 3. Rinse under running water and dry. 4. Reassemble before use. Ice bin 24 1. Empty out the remaining ice before cleaning. See page 23. 2. Remove the ice bin liner and wash in cleaning solution. 3. Rinse under running water and dry. 4. Fill a clean blender container with 5 cups (1,2 Liters) of cleaning solution. 5. Once the ice chute, splash guard, and ice bin liner are removed, slowly pour the cleaning solution into the ice bin in a circular motion as close and as high up the inside wall as possible without splashing solution outside the unit. Note: Some cleaning solution will dispense out of the blade area and the area above and behind the container pad, this is normal. 6. Immediately replace the container on the container pad and replace the ice bin lid on top of the machine. Press and hold the Shave Only button to run the shaver and circulate the cleaning solution while cleaning fluid is still in the ice bin. 7. Hold the Shave Only button for at least 30 seconds. 8. Release the Shave Only button and allow the cleaning solution to drain out of the ice bin. 9. Using a soft cloth soaked in cleaning solution, manually wipe as much of the ice bin and shaver as possible. Use caution when wiping near the shaver blade. 10. Repeat steps 3 through 7 a second time with cleaning solution. 11. To sanitize; repeat steps 3 through 7 two times using sanitizing solution. 12. Do not rinse or wipe down the inside of the ice bin after sanitizing. Allow ice bin to air dry with the lid removed. 13. Remove the lid and wash in a cleaning solution. Rinse clean under running water and dry. Container Pad Area 1. Be sure that the power cord is unplugged. 2. Wash outside surface with a damp soft cloth or sponge that has been rinsed in a mild solution of liquid dish soap and warm water. 3. Lift the corners of the pad, being careful not to lift off over the drive socket, and wash under the pad as necessary. Polish with a soft cloth. 4. Replace the pad by pressing firmly down all around the edges and corners of the pad. The container pad will click back into place. Important Notes! • Blade assembly: Do not soak the blade agitator assembly. • Be sure to wring excess water out of cloth or sponge when cleaning around the controls or any electrical part. • To prolong polycarbonate container life, Vitamix recommends using soaps with a low PH balance, such as liquid dishwashing detergent (Ivory Liquid®). Due to the nature of polycarbonates, automatic dishwashing is not recommended. • Recommended sanitizing solution: 1.5 tsp. / 7,4 ml institutional or household bleach in 2 qt. / 1,9 L water. • Check your blades daily for loose, nicked or missing parts. If you find something is loose, nicked or missing, replace the blade assembly before use. Do not tighten hex-headed screw on top of the blade assembly. If loose, replace blade assembly. 25 TROU B LE S HOOT I NG Problems: Possible Actions: • Drinks not fully blended or have improper consistency a. Change blending time or ice quantity. See page 12 for instructions. • Quantity of ice dispensed varies and is not consistent a. b. c. Clean center hole of drive socket. d. Make sure the splash guard is not touching the top of the container. See page 16 for proper splash guard placement. e. Check to make sure the PBS is level and sitting on a solid, sturdy surface. a. Check to assure that the end of the drain hose is not submerged in water. b. Check for proper installation of drain hose. See page 17 for instructions. a. Check blade assembly for loose, damaged or nicked components and replace. • Increased blender container noise b. Tighten retainer nut with screwdriver, turning it clockwise until snug. • Loud noise from blender container blade area a. Drive socket may be broken. Check for a fine crack down the center or worn teeth. Replace with a new drive socket. Item # 802. Instructions are included with part. • Machine will not run a. • Display screen does not say “Ready” Double-check to make sure power cord is firmly in power outlet. b. Check to make sure the ON/OFF switch is in the ON position. c. Machine will not run unless the ice bin lid is placed properly back into position to engage the safety interlock switch. d. Turn the ON/OFF switch to off, then on, to reboot the electronics. e. Shaving wheel circuit breaker may have tripped. Check and reset. f. Remove ice (see page 23) and refill with new ice cubes. • Machine is flooded , and or water is on counter • Increased blender vibration • Leaking from bottom of blender container • Container blades do not spin 26 Replace drive socket if worn or loose. Clean the gap between the rubber container pad and the machine housing. a. Ice is too cold. Do not use bagged freezer ice. Use bin stored or ice machine ice. b. Shaver blade worn. Turn to expose new edge, or replace. See page 18 for instructions. a. Turn the ON/OFF switch to off, then on, to reboot the electronics. b. Reset programming button to original factory settings. See page 14 for instructions. • Display reads “HOT-SHUTDOWN-REMOVE THE CONTAINER-PRESS START: a. This indicates the motor must be cooled. Remove the container from the machine. Press the START/STOP button. Machine will run at a high speed cooling the motor down. • Display panel reads “Possibly Overheated” a. An internal switch turns the motor off until it cools. Let the machine cool down, then start it up again. • Display panel reads “SHUTDOWN SEE MANUAL” a. Please contact Vitamix. • Ice shaving too noisy, shaver freezes up • Display panel reads “NO PROGRAM” when a button is pressed • Display panel reads something abnormal • Machine is running different If you cannot fix your machine with these suggestions, technical help is available by calling the Vitamix technical support at 1.800.886.5235, or email: [email protected] For customers outside the U.S.A and Canada please contact your local Vitamix distributor. 27 WA RR A NTY Warranty Information Your Portion Blending System Advance 2.0, depending on the model purchased, may or may not have a Limited One-Year Warranty provided by Vita-Mix or the distributor in the country (outside the US and Canada) in which your machine was purchased. If your machine has a warranty from Vita-Mix (which would be designated by the item number purchased), please complete and mail back the included warranty card. This card must be on file at Vita-Mix for your machine to be serviced. Limited Warranty In order to maximize the life and keep your Vitamix product in good working order, it is important that you follow a few simple maintenance tips: 1. Periodically inspect the drive socket for visible wear and tear, cracks, or brakes to the socket. If damage is found, replace the drive socket with the extra drive socket enclosed with your blender. To purchase additional replacement drive sockets contact Vitamix at 1-800-437-4654 (1-800-4drink4) for a dealer near you. For customers outside the U.S.A., contact your authorized Vitamix Distributor, or call the Vitamix International Division at +1.440.782.2450 or email [email protected] for a distributor near you. 2. Manually rotate the blade bearing assembly to make sure it turns without hesitation or doesn’t spin too freely. If the blade hesitates or spins too freely, contact Vitamix at 1-800-437-4654 (1-800-4drink4) for warranty information or a dealer near you. For customers outside the U.S.A., contact your authorized Vitamix Distributor, or call the Vitamix International Division at +1.440.782.2450 or email [email protected] for a distributor near you. 3. Never run the machine without the centering pad properly placed on the base. Vita-Mix® Corporation (hereinafter “Vita-Mix”) warrants to the original end-user (proof of purchase required) purchased in the U.S.A., that this commercial Vita-Mix blender (hereinafter the “Equipment”) is free from defects in material and workmanship for the warranty periods applicable to the Equipment as described herein and subject to the conditions set forth below. Container, Lid, Blade Assembly, Drive Socket and Sound Enclosure (if included) The container, lid, blade assembly, drive socket and where included a Vita-Mix manufactured sound enclosure, are warranted against defects in material and workmanship for one year from the date of purchase. Conditions • The warranties contained herein run only to the original end-user and are not transferable. To make a warranty claim, proof of purchase is required. 28 • T  his warranty is the sole remedy of the purchaser and sets forth the only obligations of Vita-Mix and does not cover normal wear-and-tear, abuse, misuse, negligent use, alteration of the base or container (or the sound enclosure), or exposure to extreme conditions and is only valid if the Equipment is used in accordance with the accompanying instruction booklet (which may also be accessed at www.vitamix.com/foodservice). • If applicable, improper installation or ventilation in the case of the In-counter model of the Equipment, or placing the Equipment in a sound enclosure not manufactured by Vita-Mix will void this warranty. • This warranty is void in the event that repairs to the Equipment are performed by someone other than Vita-Mix or an authorized Vita-Mix Service Center. Vita-Mix will not be responsible for the cost of any unauthorized repairs. • The sole obligation of Vita-Mix under this warranty is to repair or replace the warranted part or parts as determined exclusively by Vita-Mix. In no event, whether based on contract, indemnity, warranty, tort (including negligence), strict liability or otherwise, shall Vita-Mix be liable for any special, indirect, incidental or consequential damages whatsoever including, without limitation, loss of profit or revenue. The above limited warranty is your exclusive remedy, and you and Vita-Mix hereby expressly disclaim all other warranties or conditions, express or implied, statutory or otherwise, including any implied warranty of merchantability and any implied warranty of fitness for a particular purpose, and, without limiting the generality of the foregoing, you and Vita-Mix hereby expressly exclude, to the extent permitted by law, the application of any sale of goods legislation and the United Nations Convention on Contracts for the International Sale of Goods, as may be applicable. Some jurisdictions do not allow a limitation on implied warranties or on special, incidental or consequential damages. No employee of Vita-Mix or any other person is authorized to make any warranty in addition to or amendment of the warranties made herein. For warranty details for machines purchased outside the U.S.A., contact your authorized Vita-Mix distributor, or call the Vita-Mix International Division at +1.440.782.2450 or email [email protected] for a distributor near you. In the event your Vita-Mix blender needs service or repair covered by the terms of this warranty, please call the Vita-Mix Corporation for warranty assistance. For machines purchased in the U.S.A., call Vita-Mix Technical Support: 800-886-5235. If purchased outside the continental U.S.A., contact your authorized Vita-Mix Distributor, or telephone the Vita-Mix International Division at +1.440.782.2450 or email [email protected] for a distributor near you. Any item sent to Vita-Mix pursuant to the terms hereof must be sent in original or sufficient packaging. Customer is responsible for in-bound freight costs for warranty service. Do not return or send in products without the approval from Vita-Mix. All product returns must have the Return Authorization Number clearly marked on the outside of the box. Any product that is sent to Vita-Mix without prior authorization or approval will be returned to the shipper’s address “as is” without repair. 29 Pa rts l ist The PBS Advance 2.0® #15986 Lid only (no plug) for 48 oz. / 1,4 L Advance® container #15985 Two-part lid assembly for 48 oz. / 1,4 L Advance® container #15978 48 oz. / 1,4 L Advance® container, blade assembly & lid assembly #15980 48 oz. / 1,4 L Advance® container only #15979 48 oz. / 1,4 L Advance® container, blade assembly, no lid assembly #15990 Advance® blade agitator assembly #15585 Retainer nut #15546 Drive socket (2 pack) #15547 Drive socket (5 pack) #1604 Rubber container pad #1599 Ice bin lid #5142 Ice bin liner #5136 Ice chute #5137 Splash guard #5139 Drain mount plate with gasket assembly #5138 Drain receptacle assembly with mounting screws #5134 5” Drain hose with clamp and swivel connector #1610 Paddle nut #5141 Adjustable feet (4 pack) Important Notes! • Outside the U.S.A. and Canada, your machine may come with a different container configuration. Contact your local Vitamix Distributor for item numbers. • Other than the drive socket, blade assembly and retainer nut, this unit is not user serviceable. 30 #15985 #15986 #15596 Retainer nut wrench sold separately #15978 #15980 #15979 #15990 #1610 #15585 #15546 #5141 #1604 #1599 #5136 #5139 #5142 #5137 #5138 #5134 31 S P E C I F I C AT I ON S Portion Blending System® Advance 2.0 Dimensions: • Height of unit: 27.5 in. (69,9 cm) to 30.1 in. (76,5 cm) with feet raised to maximum height • Additional height needed above the machine for adding ice: 20 in. (50,8 cm) • Shipping weight: 58 lbs. (26,5 kg) • Dimensions: 27.5 in. H x 14.8 in. W x 16.5 in. D with lid (69,85 cm x 37,47 cm x 41,91 cm) Electrical Requirements: • Volts: 120 V • Amps: 12 Amps • Hz: 50/60 Hz • Volts: 220 V • Watts: 1200 – 1400 Watts • Hz: 50/60 Hz • Volts: 100 V • Watts: 950 • Hz: 50/60 Hz When applicable: To see the complete line of Vitamix® products, visit vitamix.com Vita-Mix® Corporation Commercial Division 8615 Usher Road, Cleveland, Ohio 44138 U.S.A. Tel: 440.235.0214 Email: [email protected] ©2012 Vita-Mix Corporation. No part of this publication may be reproduced or transmitted in any form or by any means or stored in a database or retrieval system without the written permission of the Vita-Mix Corporation. Printed in the U.S.A. 103528 4/12