Transcript
User Guide Model No.: 7.2MP - 18
Ver: 3.1.1
CONTENT 1. Overview ............................................................................1 2. System Requirements ....................................................... 1 3 Product Features ................................................................ 1 4. OS Compatible ..................................................................2 5. Drivers & Application Installation..................................3 a) Installing the Application & on Windows OS ........3 b) Uninstalling the Application on Windows OS ........9 c) MAC OS Installation .............................................11 d) MAC OS Uninstallation. .......................................13
iBall Airway (7.2MP-18)
1. Overview iBall Airway 7.2MP-18 designed to enable users with access to High Speed Internet via HSPA / UMTS / EDGE / GPRS Networks which offers a maximum data transfer rate upto 7.2Mbps (HSDPA) & 5.76Mbps (HSUPA).
2. Hardware Requirements Minimum C.P.U 300MHz (Intel Platform), 256Mb Ram & 40Mb Hard disk space.
3. Product Features
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Support for HSPA / UMTS:2100Mhz
GSM / GPRS / EDGE: 850Mhz, 900Mhz, 1800Mhz and 1900Mhz
Voice Call
Micro SD Card slot with 32GB support
Compatible with 2G /3G Network
iBall Airway (7.2MP-18)
Data transmission up to 7.2 Mbps (HSDPA)
Data transmission up to 5.76 Mbps (HSUPA)
Data transmission up to 384 kbps (UMTS)
Data transmission up to 237 kbps (EDGE)
Data transmission up to 85.6 kbps (GPRS)
SMS & Phone-book
USSD Services
Zero-CD Automatic Installation
USB 2.0 Interface
4. OS Compatible
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WinXP ( SP3), Vista , Win7 & Win8 (32-bit & 64bit)
MAC OS X 10.5 to 10.8* (Intel Platform)
iBall Airway (7.2MP-18)
5. Drivers & Application Installation a) Installing the Application & on Windows OS Important note: Please be sure that your PC has at least 40MB free disk. Connect the data cad to your PC, and follow the on-screen instructions to finish the installation. Step1: Click the [Next] button when the installation automatically popup
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iBall Airway (7.2MP-18)
Step2: Select a hard disk for storing the software, and then click the [Install] button
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iBall Airway (7.2MP-18)
Step3: Please wait while iBall Airway is being installed.
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iBall Airway (7.2MP-18)
Step4: Click the [Finish] button to complete the software installation.
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iBall Airway (7.2MP-18)
Note: For proper hardware detection of USB modem please restart the PC & Double Click the iBall Airway Connect icon.
iBall Airway Application 7
iBall Airway (7.2MP-18)
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iBall Airway (7.2MP-18)
Status Bar: 23/3G Network |
Signal Strength | SIM Status
Connect: Connect to the Internet. HotSpot: Share the internet through Hotspot and wifi enabled devices. Usage: Check the Data Usage & Traffic statistics. Call: Provides Call / Voice services. SMS: Provides SMS service. Phonebook: Manage the contacts conveniently with the Terminal Management.
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iBall Airway (7.2MP-18)
Settings: Set the work status of the application. USSD: Can send the USSD command with the terminal. Help: User guide
b) Uninstalling the Application on Windows OS There are two ways to uninstall the software First one: Click Start > All programs > iBall Airway 7.2MP-18, and choose Uninstall iBall Airway 72.MP-18, follow the on-screen instructions to finish the uninstall
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iBall Airway (7.2MP-18)
Alternate Option: Go to Control Panel > Add or Remove Programs, choose “iBall Airway Connect” to remove the application from your PC.
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iBall Airway (7.2MP-18)
c) Installing the Drivers & Application on MAC OS Important note: Please be sure your Mac OS X 10.5 /10.6/10.7/ 10.8 version and your (U) SIM has been plugged into the data card, otherwise the application cannot run on your PC.
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iBall Airway (7.2MP-18)
Connect the data card to your PC, and follow the on-screen instructions to finish the installation. Step1: Connect the data card to the USB port, Icon will appear on desktop as “iBall Airway Installation” Note: Incase icon not appeared on screen, kindly confirm as iBall Airway Wireless Modem is properly mounted in the system.
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iBall Airway (7.2MP-18)
Step2: Installation process will start, Wait till Progress bar Completes
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iBall Airway (7.2MP-18)
Step3: As installation is completed, you should restart your PC to run this program.
d) Uninstalling the Application on MAC OS X You just need to delete the program directly.
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iBall Airway (7.2MP-18) Technical support:
[email protected] | vaulten.com/faq
Troubleshooting Guidelines (Data Card) Kindly disable Antivirus software temporary before proceeding installation steps. Customer using desktop system is suggested to connect Data Card on backside of USB port. (Normally Front USB ports have low power which may cause fail to connect internet / slow speed)
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iBall Airway (7.2MP-18)
Sr No.
Common error message
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No Device / USB port error
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No service
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Solution Drivers not installed properly / Hardware not detecting : Kindly suggest to disable antivirus temporary and reinstall the 3G Card utility
Network not detecting: Need to manually search ISP signal as below steps 1) Click on "Setting" menu 2) Network Settings -> Registration Mode > Click … Manual search & register -> Refresh 3) ISP name as display on screen will confirm network available in your area 4) select your ISP service name as SIM service available : 3G (UMTS) and 2G(GSM)
iBall Airway (7.2MP-18)
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Failed to dialup / Wrong service provide name / network view
Click the "Setting" button, Registration mode > Manual search & register -> Refresh Select your ISP & Set default (Unplug & re-connect data card) Note: Customer using OS WinXP with SP2 are suggested to upgrade SP3 (Service Pack 3) Or
Profile settings > Select Profile name as your ISP & configur
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Internet working slow / Connect Disconnect problem
Common problem is related to network signal as provided by operator * Signal Indicating G : Defines 85.6kbps speed (GPRS) E : Defines 237kbps speed (EDGE) H: Defines 3G speed (UMTS / HSDPA) Incase your SIM is 3G / 2G but network signal is showing wrong ,
iBall Airway (7.2MP-18)
refer steps as shown in point no.2 for service selection
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Profile name Showing blank
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Error Click "Connect " button / Internet connected Not browsing
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ISP MCC/MNC settings not Initializing : 1) Click on "Setting" menu 2) Profile setting-> Select the Profile or Select New & create the Profile ->Dial number-> APN->username and password (Blank) -> click ok 3) Click - Set default button. * Kindly check balance through USSD service * Confirm Internet Plan activated insert SIM temporary in mobile phone & check internet service working. * Unplug Data card > Temporary disable Antivirus > re-plug in USB port & check
iBall Airway (7.2MP-18)
COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. iBall is a registered trademark of Best IT World (India) Pvt. Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from Best IT World (India) Pvt. Ltd. All rights reserved. Note: For any technical help on iBall products please contact
[email protected] Website: www.iBall.co.in
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