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User Guide - Activio Support

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USER GUIDE Version 5.4.0.0 and later Updated: 2017-02-07 Activio Premium Solution Activio Power Solution Activio Laptop/Tablet Solution Table of Content Introduction Overview Heart Rate Intensity Zones Power Training Zones Heart Rate Chest Belt How To Use Storage and Care Cleaning Storage Chest Belt Battery Change of Battery Chest Belt Troubleshooting Receiver Unit Installation Best Practice How to Use the Activio Solution Basic Use Static or Dynamic Gauge View Standard Login Standard Login​ - for Power Solution Use a Locale Profile Create a Profile Edit a Profile Login with a Profile Login with a Profile​ - for Power Solution User Administration Change properties Logout Instructor Administration Restart or Shutdown Show/Hide Gauges Change Gauge Type​ - for Power Solution Instructor Menu Activio Virtual Trainer Class Designer Class Guide User Guide Activio Solution 2017-02-07 Page 2 (42) System Settings Setting Menus Diagnostic Menu Main Settings Menu Settings Power Settings​ - for Power Solution Troubleshooting Support Projector filter In Case of a Power Outage Technical Data Safety Disclaimer User Guide Activio Solution 2017-02-07 Page 3 (42) Introduction This user guide describe the use and administration of the Activio Solutions version 5.3.0.1 and later sold during fall 2016 and onward. The guide are both for the heart rate training and power (watt) solution. Instructors and administrative staff should all read through this document carefully before the product is used. The Activio Solution comes in the different versions: ● Activio Premium Solution ● Activio Power Solution ● Activio Laptop/Tablet Solution (with our without Power) All systems can use the extensions: ● myActivio.com - upload, track and analyze heart rate data and share your training ● Activio Virtual Trainer - design profiles of the cardio class and visualize during workout The basic software functionality is the same for all three versions and described together with the extension in this user guide. Overview In the training room (typical a spinning studio) there is a screen where the Activio Gauges (Intensity Meters) are displayed with a projection unit or on large screen display. Each gauge is connected to a member and show the heart rate and/or bike power (optional). The member login using a touch screen computer (Activio Panel PC) or on a laptop/tablet (optimal for smaller groups, schools and PT’s). Up to 80 users can be connected to one system at the same time but over 200+ users can simultaneously transmit heart rate data in the same area (in multiple systems) without interference. The Activio systems use digital radio protocol with a unique radio frequency that is not disturbed by WiFi, Bluetooth, cordless phones etc and is very stable to use. There are no over-hearing or interference between the heart rate transmitters. For the power bike solution an ANT+ bike using the Power Profile or Keiser m3i bike (with the Keiser Receiver Box) is required. User Guide Activio Solution 2017-02-07 Page 4 (42) Heart Rate Intensity Zones The colored zones on the HR gauge corresponds to the table below and is relative the users maximum Heart Rate. Zone Color Zone Interval Training Effect (% of Max HR) White zone 50 - 60 Light Blue zone 60 - 70 Moderate Green zone 70 - 80 Hard Yellow zone 80 - 90 Very hard Red zone 90 - 100 Maximum Power Training Zones The Activio power training zones are based on Allen and Coggan (2010) but simplified to five zones where FTP is the Functional Threshold Power. On the Power Gauge, the lower scale is the heart rate zones as described above. Zone Color Zone Interval Training Effect (% of FTP) White zone 50 - 75 Aerobic endurance Gray zone 76 - 90 Tempo Orange zone 91 - 105 Threshold Purple zone 106 - 120 VO​2​ max Pink zone 121 - 500+ Maximum effort User Guide Activio Solution 2017-02-07 Page 5 (42) Heart Rate Chest Belt The heart rate chest belt detects the electrical signal from the heart. The heart rate frequency is measured in beats per minute and is digitally transmitted with a unique ID (unlimited users) to a receiver in the studio. The Activio Non-Interference Protocol radio transmission is very stable and resistent against disturbance from other radio transmitters (like WiFi, Bluetooth, cordless phones, instructor headset, wireless audio etc). Even if multiple members are very close to one another there are no disturbance or any risk to “listen to the wrong chest belt” as common with analogue chest belts. Ordinary receivers in wrist heart rate monitors cannot receive the signal from Activio's heart rate chest belt. Activio Standard Belt, CS5 How To Use The heart rate chest belt is put around the chest with solid contact directly against the skin. The chest belt is automatically turned on when the two electrodes on each side detects the heart rate signal and starts to immediately transmit heart rate information to the receiver. After training the chest belt is taken off, cleaned and dried, after 30 seconds the belt will turn off. For correct use the middle module should be centered on the chest with the text “ACTIVIO” facing outward and in readable orientation. In order for the measurement to be as good as User Guide Activio Solution 2017-02-07 Page 6 (42) possible, it is important that the the Activio logo is not upside-down and the belt is not shifted to one or the other side on the chest and that the two contact surfaces on the back side have solid contact with the skin. Here are a few tips of how to wear the belt and improve the functionality: ● T​he two grooved electrode surfaces on the back side of the chest belt may need to be moisterned before use. Normally the chest belt transmits data with no problems, even if it is not moistened beforehand. When you start to sweat, the contact improves further from moist released by the body. ● Tighten the elastic strap so that the belt sits snugly against the skin. If the chest belt sits too loose on the chest, there will be either poor or absent heart rate detection. It could also cause wrong values and spikes/dips. ● The belt can be placed just below the edge of a bra, or under the band of the bra in order to sit more securely. An underwire bra with metal wires is not recommend while it can disturbe the heart rate detection. Storage and Care The heart rate chest belt consists of a plastic unit and an elastic strap. The plastic unit has two electrodes on the back side to detect the heart rate, as well as a radio transmitter and battery compartment in the middle to transmit the heart rate information to the receiver. Cleaning After each session, clean the belt thoroughly with water and mild soap. Thoroughly clean the two grooved electrode surfaces. N ​ ever use alcohol or other strong detergents.​ Only use the hands and rinse with water, do not use harsh materials when cleaning, as this could severely damage the chest belt. Avoid immersing the chest belt in water, as liquid may work its way into the battery through the seal on the battery cover. Clean the elastic strap by hand with ordinary laundry detergent (maximum 30ºC), do not use softener and do not tumble dry (this will cause the strap to get loose faster). Storage To extend the chest belts lifetime and also be able to claim any warranty, it’s important that the chest belt is stored correctly: ● Do not expose the chest belt to temperatures outside the 0ºC to 50ºC range. Avoid storing it in direct sunlight. ● Do not pull or bend the plastic part of the chest belt forcefully, as this could damage the electrodes. ● Do not store the chest belt damp, i.e in a bag together with sweaty training clothes. This can causes the belt to shortcut the elctrodes and wrongfully detect a signal and not turn off, which shortens the lifetime of the battery. (It does not damage the belt itself). User Guide Activio Solution 2017-02-07 Page 7 (42) ● We recommend hanging the belts on a long peg on the wall (avoid pegs with a hook in the end as they might damage the plastic fittings when taken on and off) or store them in a basket after being cleaned and dried. We recommend you to buy an Activio Wall Hanger with straight pegs customized for storing the Activio chest belts. Chest Belt Battery The chest belt does not need charging and the lifetime is typically up to 1000 hours when used 1 hour/day indoors at 25ºC. Depending on the environmental conditions the exact lifetime between different belts may vary. The belt is powered by a replaceable 3V lithium cell battery (CR2032). When the battery starts to loose its power, the transmit range of the band gradually decreases. The system gives no warning. The participant experiences the problem as the gauge simply giving no results or updates very slowly, since the heart rate data from the participant does not reach the receiver. First, test if this may be due to other problems; see the section below on troubleshooting. Change of Battery We recommend to only use known battery brands as Sony, Duracell, Maxwell, Volta, Panasonic etc and avoid cheaper brands to guarantee optimal performance of the chest belt. Cheaper batteries are more likely to give an unstable current/voltage or start to leak inside the belt. To change the battery: ● Use a coin of your choice and a plastic tool of choice with a flat head. ● Open the battery lid by turning it a bit to the left. ● Carefully remove the battery and make sure to not damage the rubber sealing (O-ring). Use the plastic tool to remove the rubber sealing out of its notched area. ● Place the new rubber sealing in the notched area and use your thumb in a circling motion to even it out before placing the battery back into the battery compartment and closing the lid carefully. We always recommend you to change the rubber sealing (O-ring). An Activio Battery Replacement Kit (including a new battery and O-ring) can be ordered by your reseller or from Activio. If the sealing is damaged or small dust particles is entering the space between the sealing and the battery lid, water and moisture can enter the battery compartment and damage the chest belt. ​THIS IS NOT COVERED BY THE WARRANTY! User Guide Activio Solution 2017-02-07 Page 8 (42) Chest Belt Troubleshooting If the heart rate chest belt is not working as it should, check the following first before contacting the support: ● Is the chest belt correctly put on the chest? The entire belt should have a solid and snug contact directly against the skin, with the Activio logo right side up and facing outward. ● If a chest belt is not working, test it on another second person. ● Try moistening the electrodes - this improves contact with the skin. ● If a person has a lot of chest hair, this may lead to poor contact. In such cases, a special gel (silica gel/electrode gel, available at pharmacies and sport shops) can be lightly applied to the two belt electrodes in order to improve contact. Thoroughly clean off the gel after the training session and don’t let it dry on the belt. ● Are the electrodes dirty with a surface covering or do they look worn with scratches or marks? Try to clean the electrodes with mild soap and water. ● Is a underwire bra with metal wires used? This could disturbe the heart rate detection. Try a similar brand with plastic wires or a sports bra. ● Has the belt been used close to 1000 hours? If so, the battery may need to be replaced. If the chest belt has been stored in a damp environment, this may have prevented the chest belt from turning off properly, causing the battery to be drained more quickly. User Guide Activio Solution 2017-02-07 Page 9 (42) Receiver Unit The different Activio solutions all use one of two receivers depending on the customer requirement and environment. The larger ​RTX4-​ receiver can handle up to 80 users up to 100 m indoors (up to 300 m outdoors). It is connected with a 4.5 m USB cable with a rugged screw-connector for safer operation, at the PC side it use a standard USB A connector. The smaller ​USBD1 dongle​ receiver can handle 20 users up to 50 m (indoor) and is connected directly to the computers USB port. Both receivers are powered by the computers USB port and doesn’t need any other external power source. RTX4 receiver (top) and USBD1 dongle (bottom) Installation Most Activio systems is delivered pre-installed and the receiver is already configured for the system. For the Activio Laptop/Tablet Solution the user need to install both the receiver and the Activio software. To install the receiver, simply put the receiver in the USB port and Windows Update will automatically search for the drivers and install the receiver. If this doesn’t work a manual installation may be necessary. The drivers are delivered on the USB stick together with the Activio software. Please contact Activio support for assistance. Best Practice For optimal performance the receiver is located at minimum 1 meter above ground, facing the users with free-sight. Avoid placing the receiver and the USB cable close to other radio transmitters, micro-ovens, wireless phones, ventilation pipes/shafts, electrical equipment, power cables, loudspeakers, amplifiers etc. Also avoid large metal surfaces (note that also mirros contains a large metal surface). User Guide Activio Solution 2017-02-07 Page 10 (42) How to Use the Activio Solution The Activio software is touch-based and optimized for a touch screen. For users not having a touch screen display (which could be the case for the Laptop Solution) can use the mouse pointer instead of touch. Basic Use Before each session the users must login to the system, select a gauge position (with Static mode), connect to a heart rate chest belt (and optionally a power bike). During the login process the user enter the maximum heart rate (and for power the max FTP). The user can choose to login with the standard login and use a borrowed heart rate chest belt from the gym, but then no heart rate or power can be stored and uploaded to myActivio.com. Or the user can choose to login with a registered profile explained later in this User Guide (which allow recording of heart rate/power). After confirmation the selected gauge is turned on and starts to present the heart rate (and power) values with the Activio zones. After the training, the user logout from the system and the borrowed heart rate chest belt is available for the next user. If using a profile, the heart rate (and power) data is uploaded to myActivio.com. If the user forgets to logout, the system will logout all idle users after approximately 5 minutes (this can be disabled in the system settings). Static or Dynamic Gauge View The Activio Solution can be installed with Dynamic or Static gauge view (this does not apply to the Power Solution which is always static). The “Dynamic” mode starts with an empty gauge screen and adds one gauge at the time on the screen, thus maximizing the size of the current visible gauges. The gauges appears in the same order they are logged in by the member. ​Dynamic mode can not be selected for the Power Solution. The “Static” mode show all gauges (as many as the number of users set in the system) in fixed positions but “turned off”, meaning they are dimmed and not activated before logged in. The user can then select which gauge they want to use on the gauge screen and it is turned on. This is very valuable if the user are positioned in a cycling room with colons or other users in front of him. Static mode is the default and only mode for Power Solution. User Guide Activio Solution 2017-02-07 Page 11 (42) Standard Login The standard login is the basic login process for any user. The login process is fast and simple and the user only answers a few questions and finally confirm to start the training. The standard login works only with borrowed chest belts. From the Welcome screen, press the “Start” button. (If the Welcome screen is not visible, press the “Start Over” button in the top-right corner.) On the Select Gauge screen, select which Gauge to use by pressing the gauge symbol. Occupied gauges are marked with a red ring. The position of the gauge on the touch-screen is viewed at the same position on the real display in the cycling room. This allows for the user to choose the most optimal gauge position not disturbed by colons, other members or obstacles.​ N ​ OTE: This screen is not used for systems installed with the “Dynamic mode”. Continued on next page User Guide Activio Solution 2017-02-07 ⇩​ Page 12 (42) On the Input Chest Belt screen, input the number of the borrowed chest belt and press the “OK” button. The chest belt number is found on the round sticker on the front of the chest belt. On the Input Max HR screen, enter your maximum heart rate and press the “OK” button. If you don’t know your max HR you can choose to calculate an approximate value of your max HR with your age by selecting the “Calculate the Max HR” button. On the Confirm screen, check that the information is correct and press the “OK” button to confirm. After confirmation the selected gauge is turned on and the heart rate starts to update. The “Gauge name” is the alias on the gauge to identify the users gauge. User Guide Activio Solution 2017-02-07 Page 13 (42) Standard Login ​- ​for Power Solution The standard login with power bikes is the basic login process for any user using a power bike. The login process is fast and simple and the user only answers a few questions and confirm to start the training. The standard login works only with borrowed chest belts. From the Welcome screen, press the “Start” button. (If the Welcome screen is not visible, press the “Start Over” button in the top-right corner.) On the Select Gauge screen, select which Gauge to use by pressing the gauge symbol. Occupied gauges are marked with a red ring. The position of the gauge on the touch-screen is viewed at the same position on the real display in the cycling room. This allows for the user to choose the most optimal gauge position not disturbed by colons, other members or obstacles. On the Input Chest Belt screen, input the number of the borrowed chest belt and press the “OK” button. It is also possible to skip this step if only a power bike is used by pressing the “Skip to Watt” button. The chest belt number is found on the round sticker on the front of the chest belt. User Guide Activio Solution 2017-02-07 Page 14 (42) On the Input Max HR screen, enter your maximum heart rate and press the “OK” button. This screen is not showed if “Skip to Watt” was selected in the previous step. If you don’t know your max HR you can choose to calculate an approximate value of your max HR with your age by selecting the “Calculate the Max HR” button. On the Input Watt Bike number screen, input the number of the watt bike you are using and press the “OK” button. It is also possible to skip this step if only heart rate is used and not a power bike by pressing the “Skip” button. The bike number is normally found on a sticker, a sign or in the console display on the watt bike. On the Input your FTP screen, enter your FTP (Functional Threshold Power) and press the “OK” button. This screen is not showed if “Skip” was selected in the previous step. If you don’t know your FTP you can choose to calculate an approximate value of your FTP with your age, gender and weight by selecting the “Calculate your FTP” button. You can also choose to use a standard FTP value. Continued on next page User Guide Activio Solution 2017-02-07 ⇩​ Page 15 (42) On the Confirm screen, check that the information is correct and press the “OK” button to confirm. After confirmation the selected gauge is turned on and the heart rate and/or power starts to update. The “Gauge name” is the alias on the gauge to identify the users gauge. User Guide Activio Solution 2017-02-07 Page 16 (42) Use a Locale Profile The profile login is necessary to store the heart rate and/or power and upload it to myActivio, it is also necessary when using a personal heart rate chest belt. It makes the login process faster by filling in the users maximum heart rate, FTP and gauge name in one step. The user only need to confirm and go! It is also possible to use a borrowed chest belt together with a profile. Create a Profile To be able to login with a local profile the profile need to be registered once first. This registration required that the user already has created a free myActivio account on www.myactivio.com​. From the Welcome screen, press the “Login” button. (If the Welcome screen is not visible, press the “Start Over” button in the top-right corner.) On the Login Profile screen, press the “Connect Profile” button. Continued on next page User Guide Activio Solution 2017-02-07 ⇩​ Page 17 (42) On the Connect to myActivio screen, input the username and the password of the myActivio account. Press the “Connect” button. If the local profile already exists, the profile properties is updated with the information from myActivio.com. (This registration requires that the user already has created a free myActivio account on ​www.myactivio.com​.) After connection a new local profile is created with the information from myActivio.com. Fill in any missing information. If a personal chest belt is used, make sure the ID is filled in and also select the correct type of chest belt. Press the “Save” button. If any information is missing a message will be displayed. User Guide Activio Solution 2017-02-07 Page 18 (42) Edit a Profile To edit an existing profile, follow the steps below. NOTE: These edits is not saved to myActivio.com and is only changed locally. From the Welcome screen, press the “Login” button. (If the Welcome screen is not visible, press the “Start Over” button in the top-right corner.) On the Login Profile screen, enter your username and press the grey link text: “​Edit profile” ​ . On the Edit Profile screen, after editing the profile information press the “Save” button. If a personal chest belt is used, make sure the ID is filled in and also select the correct type of chest belt. If any information is missing a message will be displayed. The profile can be deleted by pressing the “Delete profile” button. User Guide Activio Solution 2017-02-07 Page 19 (42) Login with a Profile Profile login allow the heart rate to be recorded and uploaded to myActivio.com. Both a personal chest belt and a borrowed belt can be used with profiles. From the Welcome screen, press the “Login” button. (If the Welcome screen is not visible, press the “Start Over” button in the top-right corner.) On the Login Profile screen, enter your username and press the “OK” button. Note: when starting to enter the username a list will open up showing matching usernames in the system, you can select your username in the list directly to save time. On the Select Gauge screen, select which Gauge to use by pressing the gauge symbol. Occupied gauges are marked with a red ring. The position of the gauge on the touch-screen is viewed at the same position on the real display in the cycling room. This allows for the user to choose the most optimal gauge position not disturbed by colons, other members or obstacles. ​NOTE: This screen is not used for systems installed with the “Dynamic mode”. ⇨​ ​Note:​ if a borrowed belt is used, the Input Chest Belt screen is displayed after the previous step. Input the number of the borrowed chest belt and press the “OK” button. See the ​Standard Login​ steps above for details. User Guide Activio Solution 2017-02-07 Page 20 (42) On the Confirm screen, check that the information is correct and press the “OK” button to confirm. After confirmation the selected gauge is turned on and the heart rate starts to update. The “Gauge name” is the alias stored in the users profile and will be displayed on the gauge. User Guide Activio Solution 2017-02-07 Page 21 (42) Login with a Profile - ​for Power Solution Profile login allow the heart rate and power to be recorded and uploaded to myActivio.com. Both a personal chest belt and a borrowed belt can be used with profiles. From the Welcome screen, press the “Login” button. (If the Welcome screen is not visible, press the “Start Over” button in the top-right corner.) On the Login Profile screen, enter your username and press the “OK” button. Note: when starting to enter the username a list will open up showing matching usernames in the system, you can select your username in the list directly to save time. On the Select Gauge screen, select which Gauge to use by pressing the gauge symbol. Occupied gauges are marked with a red ring. The position of the gauge on the touch-screen is viewed at the same position on the real display in the cycling room. This allows for the user to choose the most optimal gauge position not disturbed by colons, other members or obstacles. ⇨​ ​Note:​ if a borrowed belt is used, the Input Chest Belt screen is displayed after the previous step. Input the number of the borrowed chest belt and press the “OK” button. See the ​Standard Login - with POWER​ steps above for details. User Guide Activio Solution 2017-02-07 Page 22 (42) On the Input Watt Bike number screen, input the number of the watt bike you are using and press the “OK” button. It is also possible to skip this step if only heart rate is used and not a power bike by pressing the “Skip” button. The bike number is normally found on a sticker, a sign or in the console display on the watt bike. On the Confirm screen, check that the information is correct and press the “OK” button to confirm. After confirmation the selected gauge is turned on and the heart rate and/or power starts to update. The “Gauge name” is the alias stored in the users profile and will be displayed on the gauge. User Guide Activio Solution 2017-02-07 Page 23 (42) User Administration During the workout it is possible to change the user properties as Max HR or FTP values used at the login process. The users can also logout and stop their own gauge, if a profile is used the heart rate/power is uploaded. Change properties If a profile is used the changed values will be stored also in the profile for the next time. From the Welcome screen, press the “Change” button. (If the Welcome screen is not visible, press the “Start Over” button in the top-right corner.) On the Change screen, select your gauge name and press the “Change” button. (The list can be scrolled by dragging with the finger or with the arrows.) Continued on next page User Guide Activio Solution 2017-02-07 ⇩​ Page 24 (42) Select one of the available actions: Press the “Max HR” button to change the current maximum heart rate setting. Press the “FTP” button to change the current FTP setting (available with Power). Press the “Logout” button to stop the training, remove the gauge and upload to myActivio. (The new Max HR/FTP value will be saved to the profile. The myActivio upload will only work if a profile is used.) User Guide Activio Solution 2017-02-07 Page 25 (42) Logout When the user logout, the gauge is turned off and the heart rate and/or power is uploaded (if a profile is used). Any borrowed chest belt is immediately available for other users to login. From the Welcome screen, press the “Logout” button. (If the Welcome screen is not visible, press the “Start Over” button in the top-right corner.) On the Logout screen, select your gauge name and press the “Logout” button. (The list can be scrolled by dragging with the finger or with the arrows.) (After pressing the “Logout button” a confirmation box is displayed, press “OK” to logout or “Cancel” to abort the logout and continue the training.) User Guide Activio Solution 2017-02-07 Page 26 (42) Instructor Administration The instructor can control the daily operation of the system like the Activio Virtual Trainer, the gauge displays and also logout the entire class. Restart or Shutdown If the system does not work as it should after a power outage, it can be restarted manually in the system. Also if it need to be shutdown, it’s recommended to not cut the main power - but use the built-in soft restart/shutdown switch. Follow the section below “Main Settings Menu” of where to find these switches. When using the Laptop/Tablet Solution the software is turned off with the red X-button in the upper right corner. In the dialogue box that pops up, answering “Yes” minimize the software and answering “No” quits the software. NOTE: The Panel PC system is designed for 24/7 operation and should not be turned off! Show/Hide Gauges With the Laptop/Tablet Solution the gauge view is not always visible depending on the computer setup. The recommended setup is to use the video output (VGA, HDMI or similar) to a secondary display (projector, large screen) and then configure the Extended Desktop setting in Windows to show a second screen on the secondary display that is separate from the main screen (not a clone/mirror). Without an extended desktop the gauge view will cover the main Activio screen. It is possible to turn off and on the gauge view by pressing the “Show Gauges” and “Hide Gauges” button on the top right side of the start screen. Change Gauge Type - ​for Power Solution With the Power Solution the instructor can choose to use both the standard HR Gauge or the combined Power/HR Gauge. It is also possible to change gauge type during an active session without the need to logout/login users. See the Instructor Menu section below for this setting. User Guide Activio Solution 2017-02-07 Page 27 (42) Instructor Menu From the Welcome screen, press the “Menu” button in the top right corner. On the Instructor screen the following actions is available: “Clear Gauges” Stop the entire workout (including Virtual Trainer) and remove all users gauges. Any user logged in with a profile will have their heart rate/power uploaded to myActivio. “Edit Profile” A shortcut to edit the users locale profile. “System Menu” Access the system settings, this is described in another section in this User Guide. “Gauge Type” Choose what type of gauge that should be displayed during runtime, only available in the Power Solution. “Class Guide” Access the Virtual Trainer settings, this is described in another section in this User Guide. User Guide Activio Solution 2017-02-07 Page 28 (42) Activio Virtual Trainer Virtual Trainer is an extension to the Activio system which enables group cardio instructors to create and design profiles of their cardio class. The profile is presented as ”hill curve” on the same display as the Activio Gauge. Activio Virtual Trainer and the Class Guide requires a premium license and a valid Activio ID (GymID) configured in the system. The Activio system also need to be connected to Internet. Class Designer The profiles are designed online at myactivio.com with the Class Designer tool and downloaded to the Activio system. The instructor need to apply for access to the tool at: www.myactivio.com/vt Class Guide The Class Guide is the tool used to managed the Virtual Trainer profiles and operation. From the Welcome screen, press the “Menu” button in the top right corner. User Guide Activio Solution 2017-02-07 Page 29 (42) On the Instructor screen, press the “Class Guide” button. (An error message is displayed if no valid license is found or the system is not connected to Internet, please contact the Activio support to resolve this.) On the Class Guide management screen: 1. Select a username (this is the instructors myActivio account). 2. Select a Class Profile in the list. (The list can be scrolled by dragging with the finger or with the arrows.) 3. Press the “Start” button to show the profile and start the countdown timer. Continued on next page User Guide Activio Solution 2017-02-07 ⇩​ Page 30 (42) Below the Start button some extra settings can be selected: “Show a small curve…” Select to show a small curve together with the gauges. Note: this does not control the full screen setting which is set in Class Designer. “Put the small curve above...” The small curve can be put above or under the gauges. “Show the Profile name...” This shows the name of the profile as a headline on the full screen view. “Start/Stop myActivio...” The start time of the users recordings will be synchronized with the VT-profile start. Also when the VT-profile stops, all users recordings are stopped and uploaded to myActivio. “Download Profiles” - the instructor can download new and changed profiles from Class Designer with the myActivio account. “Delete profile” - select a profile and press this button. When all profiles are deleted the username will disappear. When a Virtual Trainer profile is running it can be controlled by the instructor. To access this screen, press the “Class Guide” button from the Instructor Menu. If the profile is designed with blocks the instructor can jump forward/backward. It is also possible to Pause/Resume and Stop the profile. User Guide Activio Solution 2017-02-07 Page 31 (42) System Settings The system settings controls the overall configuration of the system and is not changed on daily basis. Most of the settings are already configured at delivery by Activio or at the remote installation. Setting Menus There are two settings screens, one for diagnostics and one for the main system settings. Diagnostic Menu The diagnostic menu is helpful to troubleshoot myActivio uploads and network issues. From the Welcome screen, press the “Menu” button in the top right corner. On the Instructor screen, press the “System Menu” button. Continued on next page User Guide Activio Solution 2017-02-07 ⇩​ Page 32 (42) A PIN Code box is displayed, enter the PIN code and press OK. (The default PIN is 1234. If this is changed and unknown, contact the Activio support to resolve this.) On the diagnostic screen a log console shows the latest myActivio uploads with username and status. The following functions are available: “Reset start time…” The start time of the users recordings will be synchronized to current time. “Clear all gauges...” Stop the entire workout and remove all users gauges. Any user logged in with a profile will have their heart rate/power uploaded to myActivio. The uploading status is visible in the console window to the right. “System Settings” This open the main system settings, this is described in the next section in this User Guide. “Check Network” Check the network connection to Internet and show the local IP address. User Guide Activio Solution 2017-02-07 Page 33 (42) Main Settings Menu The main settings is used to configure the overall settings, Activio ID, chest belt/bike ID’s etc. From the Welcome screen, press the “Menu” button in the top right corner. On the Instructor screen, press the “System Menu” button. A PIN Code box is displayed, enter the PIN code and press OK. (The default PIN is 1234. If this is changed and unknown, contact the Activio support to resolve this.) User Guide Activio Solution 2017-02-07 Page 34 (42) Press the “System” button. On the System Settings main screen the following actions are available: “Manage Chest Belt ID” (see below for description) “Change PIN Code” The PIN code use to access the system settings. This PIN is also used to protect som Instructor menu settings. ⤴ The system version is printed on the lower right side ​ “Change Activio ID” Set the Activio ID and password required for Virtual Trainer and myActivio. “Manage Watt Bike ID” (see below for description) “Restart system” Restarts the entire system including the Panel PC (the Laptop/Tablet Solution requires manual restart of the computer). “Shutdown system” Shutdown the entire system and power off the Panel PC (the Laptop/Tablet Solution requires manual computer power off). “Reinstall system” This factory resets the system and start the system installation. WARNING! This should not be done normally without the Activio staffs instructions. The license may restrict some use of the system and how it can be installed. “Settings” (see below for description) “Power Settings” (see below for description) User Guide Activio Solution 2017-02-07 Page 35 (42) On the Chest Belt ID screen, follow the instructions and enter all ID’s of the borrow chest belts. After all ID’s are set, press the “Save” button. (It’s normal that the system may freeze a few seconds after saving, when the system updates the ID table in the receiver hardware.) For Power Solution On the Bike ID screen, press the “Scan” to start searching for ANT+ bikes. Start one bike at the time and wait for the ID to show in the list, then start next bike. When all bikes are found press “Stop” and then “Save”. It’s also possible to enter the bike ID manually. NOTE:​ The list is cleared every time a new “Scan” is started! NOTE for Keiser bikes: The Keiser bikes does NOT need to be scanned, they are preset to ID 01:01..., 02:02..., 03:03... etc. Just make sure the Keiser Multi-Bike Receiver hardware is configured to use the UUID setting. See this support article​ for installation of the Keiser box. User Guide Activio Solution 2017-02-07 Page 36 (42) Settings See the section above (Main Settings Menu) how to access the Settings. “Use the zone colors for the HR% value...” (Checked as default) The heart rate text on the gauge can be white or use the same color as the current zone. “Automatic logout of users after 5 min...” (Checked as default) If no heart rate is transmitted (the chest belt is turned off or out of range) the gauge is removed after 5 min and data is uploaded to myActivio if a profile is used. “Show Standard Max HR button” (Checked as default) Show/Hide the Use Standard Max HR button (200 bpm) on the Input your Max HR screen. “Show Calculate Max HR button” (Checked as default) Show/Hide the Use Calculate Max HR button on the Input your max HR screen. “Show gauge position number...” Instead of showing the gauges alias or the chest belt/bike number, the gauge position number is used on the gauge. “Enable the AVT Remote support...” Use the app AVT Remote to remote control the Class Guide - contact Activio support for info. “Enable extra PIN code protection...” This protects the Virtual Trainer Class Guide button and the Clear Gauges button on the Instructor Menu with a PIN code for extra safety and avoiding user mistakes. “Move out the ‘Clear’ button” The number keypad only use numbers 0-9 and a new ‘Clear’ button is located under ‘OK’. User Guide Activio Solution 2017-02-07 Page 37 (42) Power Settings - ​for Power Solution See the section above (Main Settings Menu) how to access the Power Settings. “Show Standard FTP button” (Checked as default) Show/Hide the Use Standard FTP button on the Input your FTP screen. “Show Calculate FTP button” (Checked as default) Show/Hide the Calculate FTP button on the Input your FTP screen. “Use a defualt Gauge Type...” (Checked as default) When clearing the gauges, the gauge screen will always revert to a HR or a Power gauge. If unchecked, the current gauge type will remain on the gauge screen. “Use the Watt Gauge as default gauge...” (Checked as default) Select if the Power gauge or the HR gauge should be the default gauge to revert to when cleraring the gauges. NOTE: This has only effect when the setting above is checked. “Show only chest belt number...” The chest belt number is used on the Power gauge instead of the bike number. If no chest belt is logged in, dashes “--” is used. NOTE: If a profile is used the gauge alias is always used. “Show only Power value...” This showes a bigger power (watt) value on the Power gauge and removes the % value. “Show only Heart Rate value...” This showes a bigger heart rate (bpm) value on the Power gauge and removes the HR % value. NOTE: The HR gauge is not affected of this setting. User Guide Activio Solution 2017-02-07 Page 38 (42) Troubleshooting The Activio systems are thoroughly tested and designed for 24/7 operation, however sometimes the users can experience problems - most of them related to normal wear and tear. Support If you don’t find the solution below, check our Support Forum: ​support.activiofitness.com​ or contact the Activio Support staff directly on s​ [email protected]​ or call +46 (0)8-7508400 (support is open business hours 9-17 CET). Symptom What to do? The projector shows a black image. Is the projector powered on? Are the status lamps on the projctor turned on and not flashing? If the TEMP lamp are flashing or red, clean the projector filter and reset the lamp timer. Is the projector lamp broken? The project shows a bright blue image or a manufacturer logo (“Hitachi”, “Viewsonic”, ”Vivitek”, etc.) Is the Activio system (Panel PC or laptop/tablet) turned on and running the Activio software? is the extended desktop configured on the Activio system? Is the VGA/HDMI cable between the Activio system and the projector properly connected? Is the correct input source used on the projector? Use the remote control and press INPUT/SOURCE and try VGA or HDMI as video source. Is the VGA/HDMI cable using an extension or splitter on that is turned off or malfunctioned? No gauges are visible? (You can possibly see a colored background in grey, yellow, orange, green or purple. Sometimes the gauges is on the touch screen instead.) The heart rate value on the gauges is “0” and not updating for ANY user. First make sure the Activio system and projector/screen is powered on. Also make sure the VGA/HDMI cables are connected between the projector/screen and the Activio system. Make sure the projector is turned on. Then restart the Activio system, now the gauge screen should be properly positioned. If this is not the case contact the Activio Support. Is the Activio system (Panel PC or laptop/tablet) turned on and running the Activio software? is the extended desktop configured on the Activio system? Is the heart rate receiver connected to the system? Check the USB connector on both sides. User Guide Activio Solution 2017-02-07 Page 39 (42) Look if the receiver status LED is green? If the green LED is flickering, it indicates that HR values are received. Is anything in the way of the receiver antenna, e.g. a metal surface, whiteboard, mirrors etc.? Also loudspeakers, amplifiers etc. Move any obstacles which interfere with the radio transmission. The heart rate value on the gauge is “0” and not updating for ONE user or a FEW users. Check how the user is wearing the chest belt (see the Chest Belt Troubleshoot section above). Check if it works better standing close (within 1-2 m) to the receiver - this indicates a low battery, replace it. The heart rate values are updating very slowly. Check how the user is wearing the chest belt (see the Chest Belt Troubleshoot section above). If there are slow updates it can also be the instructor headset that interfer with the chest belts. Try to turn off the headset (also in nearby rooms) - if it improves change the headset frequency used. Is anything in the way of the receiver antenna, e.g. a metal surface, whiteboard, mirrors etc.? Also loudspeakers, amplifiers etc. Move any obstacles which interfere with the radio transmission. The Panel PC touch screen does not recognize touches or react on the wrong parts. First restart the system, if the problem is not resolved the touch screen need to be recalibrated. Contact the Activio Support for assistance. Projector filter The projector filter needs to be cleaned regularly. The projector has a timer that give a notice on the screen when the filter need to be cleaned. The filter is easily removed and contained behind a lid on the projector, close the lamp unit. Remove the dust from the filter by blowing air or carefully vacuum clean the filter, then replace it to the projector and reset the timer in the projector menu. See the projectors manual for specific instructions. In Case of a Power Outage The Activio system (Panel PC) and projector/large screen should always be connected and turned on 24/7. The projector should be put in stand-by mode between classes. If there has been a power outage or if the power to the system has been turned off by mistake, it will normally turn on automatically when power returns. In some cases the projector does not turn on in time and the gauge screen is not properly arranged on the secondary screen, in this case just restart the Panel PC while the projector is turned on. User Guide Activio Solution 2017-02-07 Page 40 (42) Technical Data Chest belt Material: Battery: Battery lifetime: Radio frequency: Measurement area: Updating: Operating temperature: Storage temperature: Weight: Dimension: Plastic ABS (module), silicon (elastic band) Lithium battery, type: CR2032, 3V Up to 1,000 hours when used 1 hour/day 868 MHz EU, 915 MHz US/AU 30 – 220 beats/minute (precision ±1 beat/minute) Heart rate data transmitted once per second 20º C to 40º C 0º C to 60º C 41 g (excl. elastic strap) 304 x 11 x 35 (excl. elastic strap) Receiver (RTX4) Material: Connection: Power: Antenna: Weight: Dimension: Water-protected metal housing with plastic sides USB 2.0 type A, 4.5 meter cable with screw connector 5V, USB port powered SMA connector with pole antenna 135 g (excl. antenna and cable) 113 x 34 x 59 mm (excl. antenna) Receiver (USBD1) Material: Connection: Power: Antenna: Weight: Dimension: Water-protected metal housing with plastic sides USB 2.0 type A, 4.5 meter cable with screw connector 5V, USB port powered SMA connector with pole antenna 5g 49 x 7 x 19 mm (incl. USB jack) Panel PC (2016) System: Screen: Operating temperature: Storage temperature: Relative humidity: Certification EMC/Safety: Electricity supply: Weight: Dimension: Front panel: Fanless, SSD disk 15.6 inch, touch-screen 0 ~ 40° C (32 ~ 104° F) -20 ~ 60° C 10 ~ 95% @ 40° C (non-condensing) CE, FCC, UL, CCC CB/BSMI 100-240 V, 50 Hz, typical 60 W 4.85 kg 390 x 241 x 46 mm (excl. wall mounting kit) IP65 compliant, MTBF: 20.000 hours, 1 million touches Projector See the projector manufacturer's operating instructions. User Guide Activio Solution 2017-02-07 Page 41 (42) Safety Exercise may include some risk. You are recommended to consult a doctor before starting an exercise program. Note that in addition to exercise intensity, medications for heart, blood pressure, psyche, asthma, breathing etc. as well as some energy drinks, alcohol and nicotine, can affect heart rate. It is important to be sensitive to your body’s reactions during exercise. If you feel unexpected pain or excessive fatigue when exercising, it is recommended to stop the exercise or continue at a lighter intensity. ⚠ WARNING:​ Notice to persons with pacemakers, defibrillator or other implanted electronic device. Persons who have a pacemaker use the Activio heart rate chest belt at their own risk. Before starting use, we always recommend an exercise test under doctor’s supervision. The test is to ensure the safety and reliability of the simultaneous use of the pacemaker and the heart rate monitor. Generally, a chest belt could also pick up interference itself from the the pacemaker and show nothing or erroneous readings and mislead the user. Activio's chest belt is CE certified and transmits at a frequency of 868.35 MHz (model: CS5). ⚠ WARNING:​ Only for recreational use. All Activio heart rate chest belts and Activio solutions are designed to indicate the level of physiological strain and intensity in sports and exercise. No other use is intended or implied. ⚠ CAUTION:​ Do not apply solvent of any kind to the product, as it may damage the surface. ⚠ CAUTION:​ Do not knock or drop the chest belt, as it may be damaged. Disclaimer The material in this User Guide is for informational purposes only. The products it describes are subject to change without prior notice, due to the supplier’s continuous development program. Activio makes no representations or warranties with respect to this manual or with respect to the products described herein. Activio shall not be liable for any damages, losses, costs or expenses, direct, indirect or incidental, consequential or special, arising out of, or related to the use of this User Guide or the products described herein. User Guide Activio Solution 2017-02-07 Page 42 (42)