Transcript
CAMPBELL CENTER I.T. EQUIPMENT
USER GUIDE Draft 7: Sept. 9, 2016 Have a question about this user guide? Or a suggestion for improvement? Contact the OLLI office at
[email protected] or call 5415526048. Acknowledgements: Special thanks to Monica Davis, Sally Klein, Charley Pagani, Tysen Mueller, Ed McBride, Cliff Edwards, Pam Roessler, Paul Truly, Dan Fischer and Steve Weyer for their contribution this user guide.
Table of Contents Introduction Overview How to Use the Touch Screen How to Use the Presentation System How to Turn On a Projector How to Turn Off a Projector Troubleshooting a Projector Problem How to Use the Podium Microphone How to Use the Wireless Microphone Muting the Wireless Microphone How to Turn Off the Wireless Microphone Troubleshooting the Wireless Microphone How to Use the iMac How to Turn On the iMac How to Sign In How to Play a Disk Ejecting a Disk How to Use a Memory Stick How to Shutdown Troubleshooting Problems with the iMac A Couple of PowerPoint Tips How to Use the PowerPoint Remote How to Play a DVD or CD with the DVD Player Troubleshooting DVD or CD Problems The DVD Player Remote How to Use a Laptop Troubleshooting Problems with a Laptop How to Use the Document Camera Connecting and Selecting the Document Camera How to Turn off the Document Camera Browsers Laptop Internet Access
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Introduction Please study this user guide before attempting to use the Campbell Center’s I.T. equipment. A reference copy of the user guide may be found in each classroom. If you plan to use the I.T. equipment, it is your responsibility to practice using it before your first class session to ensure you know how to operate it. Please contact the OLLI office to make an appointment for a training session. If you have a technical problem with the I.T. equipment during a class session, please contact the OLLI office. If the office is closed, call the SOU Help Desk at 5415528900. OLLI has made an effort to provide its instructors with all the equipment they will need to run a successful class. This includes dryerase boards, flip charts, digital projectors, CD/DVD/Bluray players, computers with Internet access, a document camera, and ability to connect an instructor’s own laptop to the system. Having all this equipment in the classroom adds a level of complexity that can be daunting to an inexperienced instructor. Reviewing this user guide and spending an hour or two in your classroom will help ensure your class isn’t derailed by a technical problem. The goal of this user guide is to serve as a detailed reference, training, and troubleshooting guide for the Campbell Center’s iMac computer, digital projector, media players, document camera, wireless microphone, and various remotes. It is assumed that OLLI instructors are familiar with either the use of a Windows or Macintosh (iMac) personal computer. Furthermore, it is assumed that instructors are familiar with whatever software programs he or she may wish to use.
Overview The I.T. equipment in the five classrooms of the Campbell Center (rooms A through E) is described in this user guide. For the most part, the equipment is identical in each of these classrooms.
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Control of the I.T. equipment components is handled through a podium touch screen. The output from these components is displayed on wallmounted screens using ceilingmounted projectors. Software: Standard software in the iMacs includes Microsoft Office. Hence, PowerPoint, Word and Excel can be used by the instructors for their class presentations. If you have a PowerPoint presentation, with or without embedded images and/or video clips, it can be used seamlessly while logged in as a Mac user. If you wish to have any other software installed on your classroom iMac, please contact the office for assistance. Or, you may prefer to use your own laptop, which can be connected to the classroom I.T. system, as will be explained later in this document Additional electronics, located in a black electronics equipment cabinet, supports the operation of the podiumcentered I.T. equipment and the projectors. Please note: Do not touch the electronics equipment cabinet. Only SOU I.T. professionals are authorized to make adjustments to it.
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The Podium and Controls
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How to Use the Touch Screen The touch screen uses a motion sensor to “wake up” when you are at the podium. You select functions by pressing the buttons that appear on the screen. The main screen says “What Would You Like To Do?” From there you can navigate to other screens that control the DVD, document camera (ELMO), and so on.
Press the button for the function you want to do. To use the document camera (also known as the ELMO), touch the “Show Laptop” button. That is the only button that performs two functions. Note: The touch screen goes blank after a couple of minutes. To reactivate it, wave your hand in front of it or touch it anywhere on the blank screen.
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How to Use the Presentation System The presentation system consists of the ceilingmounted projectors and the wallmounted screens. It also includes the electronics that controls the projectors.
How to Turn On a Projector When you select any of the major functions on the touch screen, such as “Use Computer,” “Show Laptop,” or “Play a DVD,” the projector is turned on automatically. Note: The projector must have sufficient coolingoff time if it automatically turns itself off due to overheating. This may happen after two to three hours of continuous use. If the projector shuts itself down, it may take as long as 10 minutes for the projector to cool down enough to restart. Attempting to use an overheated projector can burn out the projector bulb. Only an SOU IT technician can replace a burnedout bulb, and they are very expensive to replace (approx. $300 per bulb).
How to Turn Off a Projector When you press “Turn OFF” on the touch screen, the projector is turned off automatically. You can also turn it off using the projector’s remote control which is located in the podium equipment drawer. It is important that a projector is turned off when you are done using it. This extends the life of the projector bulb and prevents the unit from overheating.
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Troubleshooting a Projector Problem Projector Will Not Turn On If the projector does not turn on automatically when you press the “Use Computer,” “Show Laptop,” or “Play DVD” buttons on the podium touch screen, first make sure you have not touched the “Blank Screen” button on the touch screen. If you have, select “Unblank Screen.” If that does not work, try turning it on with the projector remote located in the podium equipment drawer. If the projector turns on but doesn’t display anything, press the “Video” or the “RGB button” on the remote. If neither the touch screen nor the remote control turn on the projectors, contact the office for assistance. If the office is closed, call the SOU Help Desk at 5415528900.
Projector Will Not Turn Off Press and hold the “Turn OFF” button on the podium touch screen. The cooling fan may continue to run for about 10 minutes after you turn it off; that’s normal. You can also use the projector’s remote control to turn it off. If neither of these options work, please contact the office for assistance. If the office is closed, call the SOU Help Desk at 5415528900.
How to Use the Podium Microphone Rooms A, D, and E of the Campbell Center classrooms have a podium microphone. When the touch screen is activated, the podium microphone sound system is turned on automatically. The volume is automatically set, too.
How to Use the Wireless Microphone A wireless microphone is available for use in Campbell Center rooms A, D, and E. 1. Press the “Use Microphone” button on the podium touch screen. 2. From the podium equipment drawer, take out the microphone and its transmitter unit.
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3. Clip the transmitter to your belt or a pocket. Clip the lapel mic onto your lapel or shirt collar. 4. Be sure the microphone is in an area where it won’t rub up against clothing. Otherwise it can cause the microphone to transmit unwanted sounds. 5. Press the button tabs on the sides of the cover of the transmitter to open the unit. 6. Press and release the on/off button to turn the mic transmitter on. 7. Check the battery charge indicator. At least one bar should be showing. If you need a new battery, please contact the office for assistance. 8. The volume of the mic is preset. Please don’t attempt to change it. 9. Close the unit. You are now ready to use the wireless microphone.
Muting the Wireless Microphone Slide the Mute switch on the top of the transmitter towards the word “Mute,” to temporarily mute the microphone. Slide it the other way to unmute.
How to Turn Off the Wireless Microphone When you are done using the microphone: ● ● ● ●
Open the transmitter unit. Make sure the mute switch is positioned away from the word “Mute.” Press and hold the on/off button to turn the transmitter off. Replace the mic and transmitter in the podium drawer. Please do not wind the cable around the unit; doing so may damage the cable.
Troubleshooting the Wireless Microphone 1. Is the mic transmitter on? Open the unit, and look at its display. You should see OLLI and room identifier letter (e.g.: OLLI E) on the screen. If not, push and hold the on/off button to turn the transmitter on. 2. Is the mic transmitter muted? Move the switch to the other position away from the word “Mute.” 3. Are the batteries dead? If so, please contact the office for new batteries. 4. Are the batteries installed correctly? Check the position of the + and – ends.
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How to Use the iMac The iMac computer consists of the monitor, central processing unit (CPU) and the CD/DVD/Bluray player on the podium. It is used for PowerPoint presentations or other computer applications including accessing the Internet. The computer keyboard and mouse are located in the keyboard drawer in the podium. Note: You do not have to turn on the iMac computer unless you want to use the computer’s Microsoft Office applications, an Internet browser or the Mac’s external CD/DVD/Bluray drive. The DVD player above the equipment drawer, a connected laptop, and the document camera (ELMO) can all be operated without turning on the iMac computer.
How to Turn On the iMac The iMac power button is located on the back of the monitor.
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How to Sign In
The username and password for each sign in is printed on the Quick Start Guide sheet affixed to the instructor’s podium. To sign in, type in the username and password and press the “Enter” key on the keyboard. The password is case sensitive, so be sure to capitalize the letter “F” in the password.
How to Play a Disk To use the Mac’s DVD/Bluray player on top of the podium to show a video: 1. Sign in. 2. Select “Use Computer” on the podium touch screen. 3. Insert your DVD/Bluray into the player on top of the podium (not the DVD player above the equipment drawer). 4. A media player should be launched automatically after 30 to 60 seconds. If it doesn’t, click on the desktop icon for the disk you inserted to launch the media player.
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Ejecting a Disk 1. IMPORTANT: First, you must close the window for the media player you have been using to play the disk. 2. Locate the disc’s icon in the upper righthand corner of the desktop, right click on the icon, then select “eject” or drag the desktop icon for the disk into the trash can located at the bottomright of the desktop. 3. If that does not work (usually happens when a user leaves the window for the media player open before attempting to eject the disk), then you have shutdown and restart the computer, sign in, then try ejecting the disk again, starting with step number 2 in the list above.
How to Use a Memory Stick Insert your memory stick (also referred to as a thumb drive or flash drive) into a USB slot on the external connection panel next to the touch screen. Alternately, you can use an empty USB slot on the back of the monitor, or an empty slot in the USB hub located behind the iMac.
After inserting your memory stick into any available USB port, an icon will appear on the desktop. Double clicking on this icon shows the available files on the memory stick. Double click on a file or folder to open it, or click and drag it to the desktop and open it from there. After you are done with your presentation, close any applications that you used. Don’t forget to eject and remove your memory stick from the USB slot.
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How to Eject a Memory Stick 1. Close any memory stick files you opened. 2. Rightclick on the desktop icon for the memory stick and select “eject.” 3. Alternatively, you may eject a memory stick by dragging its desktop icon into the trash can located at the bottomright of the desktop. 4. You may now safely remove your memory stick from its USB port.
How to Shutdown Click the Apple icon at the top left of the monitor screen, then select “Shut Down.”
Troubleshooting Problems with the iMac 1. No image on the monitor? a. The monitor may have gone to “sleep,” also known as “power saver mode.” Click the mouse or press any key on the keyboard to wake it up. b. Have you turned the computer’s power switch on? It is located on the back of the computer monitor.
2. No video image projected onto the movie screen? a. Is the projector turned on? On the podium touch screen, press the “Use Computer” or “Play DVD” or “Show Laptop” button (“Show Laptop” is also used for the document camera, a.k.a. ELMO). Or, you can use the projector remote located in the equipment drawer to turn the projector on. b. Have you accidentally selected “Blank Screen” on the touch screen? If so, press “Unblank Screen.”
3. No sound coming out of the speakers? a. Is “mute” selected on the touch screen? If so, press “Unmute.” b. Is the volume level indicator (bar graph on right side) on the podium touch screen slid all the way down? If so, slide it up to the desired volume level. c. Is the volume level in the media player or the online video your are playing set to the desired level? If it’s set to “mute,” unmute it.
4. Can’t sign In? a. Have you entered the username and password correctly? Review the “How to Sign In” section in this user guide for detailed instructions. b. If an error message appears on the monitor when you sign in, or if the computer screen goes blank after you sign in, or if the computer locks up and does not respond to commands, please contact the office for assistance. If the office is closed, call the SOU Help Desk at 5415528900
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A Couple of PowerPoint Tips As discussed under the Using a Memory Stick section of this user guide, one way to open a PowerPoint presentation is to open it directly from your memory stick. Another way to open a PowerPoint presentation is to click and drag your presentation folder/file from the memory stick to the desktop, then open it from there. If you open your presentation from the desktop, it minimizes the access time for PowerPoint to open up each slide. Hence, the computer does not have to go back and forth between the memory stick and the desktop for each slide. If your PowerPoint presentation includes external links to other files on your memory stick, it is highly recommended you make sure they really are where your presentation expects them to be when used on the OLLI iMac. The best way to make sure is to make an appointment with the OLLI office to do a trial run of your presentation on an OLLI iMac well in advance of your first class meeting. For example, if your memory stick is labeled drive “F:” when attached to your home computer, then your presentation expects to find any external links on drive ”F:” when used at OLLI, too. But this may not actually be the case when you insert your memory stick into a USB port on the OLLI iMac, because the label for USB ports varies from computer to computer.
How to Use the PowerPoint Remote A presentation can be advanced or reversed using the keyboard’s right/left arrow keys, or with the page down/up keys. Alternately, the PowerPoint remote can be used to advance/reverse slides. The remotes use a USB receiver unit that must be plugged into an available USB port on the external connection panel or on the back of the Mac. To use the remote, slide the on/off button on the side. Be sure to turn it off after you are done. The remotes also include a laser pointer.
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How to Play a DVD or CD with the DVD Player Loading a DVD or CD 1. On the main touch screen, press the “Play a DVD” or “Play a CD” button. The player will “wake up” from standby mode. A miniature version of the presentation screen appears in the touch screen, and the DVD player drawer opens. Press “eject” on the touch screen if it doesn’t. 2. Insert your DVD or CD. Close the drawer. The CD or DVD will load.
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Playing a DVD or CD Use the control buttons on the touch screen to play, pause, fast forward, etc. Use the arrow and enter buttons to make selections from the DVD’s onscreen menu. Use the volume slider at the right edge of the touchscreen to control the volume. Press the “Play” or “Pause” button to temporarily halt the CD or DVD. Press the same button again to resume. Using the “Stop” button will set the player back to the beginning of the CD or DVD.
Zooming the Touch Screen Image You can make the DVD image fill the touch screen by pressing the small embedded image. To unzoom the image, press the center of the screen.
Troubleshooting DVD or CD Problems If the DVD Player doesn’t work, or you can’t hear or see what’s playing: 1. Have you selected “Play a DVD” or “Play a CD” on the touch screen? 2. Is the DVD player in standby or powered off? In the podium cabinet, press the player’s power button to turn it on. 3. Is the projector turned on? See the “Using the Presentation System” section of this user guide for more information. 4. Have you selected “Mute” on the touch screen? If so, select “Unmute” to restore audio output.
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5. Have you selected “Blank” on the touch screen? if so, select “Unblank” to restore video output.
If the DVD Player doesn’t recognize the DVD or CD: If a “Disk cannot be played. Please check the disk.” message appears, use the touch screen “eject” button to eject the disk, then close the disk drawer to reload it. This will often solve the problem.
If the touch screen buttons are missing, and the touch screen has only the video image on it: The video image is zoomed out. To unzoom the image, press the center of the screen. (The edges are programmed to do other things.)
The DVD Player Remote In addition to the touch screen controls, the remote control in the equipment drawer can be used as shown below:
How to Use a Laptop
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You can use either your own laptop, or you may borrow one from the OLLI office. The OLLI laptop cannot be taken home, however; it can only be used in the OLLI classroom. If your presentation uses one of the standard Microsoft Office programs, such as Word, Excel or PowerPoint, you can bring your presentation on a memory stick instead of using your laptop. However, if you have a presentation using another software application (e.g.: Adobe Photoshop Elements), you will have to use your laptop. Due to possible video (screen resolution) setting incompatibilities between your laptop and the OLLI I.T. equipment, it is recommended that, whenever possible, you bring your presentation material on a memory stick instead of using your own laptop. If you plan to use both the document camera and the laptop, the laptop can be connected directly into the document camera.
Connecting a Laptop The only way to connect a laptop to the I.T. system is through a VGA jack. If your laptop does not have a VGA jack, it is your responsibility to bring the appropriate adapter. Adapters are not furnished by OLLI. 1. Before turning on your laptop, connect the laptop to the podium external connection panel with a VGA cable. If you plan to play audio from your laptop, you must also connect an audio cable from the external connection panel to your laptop. A VGA cable and an audio cable are located in the podium equipment drawer. 2. Turn on your laptop. 3. On the podium touch screen, press the “Show Laptop” button. Note: After connecting, a new window will appear on the touch screen, but no further action is required to use your laptop.
Troubleshooting Problems with a Laptop
If there is video display or audio issue:
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1. Have you selected “Show Laptop” on the touch screen? 2. Is the projector turned on? See the “Using the Presentation System” section of this user guide for more information. 3. Have you selected “Mute” on the touch screen? If so, select “Unmute” to restore audio output. 4. Have you selected “Blank” on the touch screen? If so, select “Unblank” to restore video output.
How to Use the Document Camera The document camera, also known as the ELMO, is used to project pages in a book, pictures, text documents, or any object that can be placed on the display bed. It projects document images from the video projectors onto the wallmounted screens.
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Connecting and Selecting the Document Camera 1. On the touch screen, press the “Show Laptop” button. This button is selected to run the document camera even if no laptop is being used. 2. Make sure one end of the video cable is attached to the “video out” connector on the document camera. 3. Connect the other end of the document cable to the podium connection panel connector labeled “Computer.” 4. Turn the document camera on by pressing the “Power” button. 5. Place your book, picture or display object on the document camera. 6. The projector will focus automatically and the picture will be displayed on the classroom screen. The camera also has an automatic contrast adjustment. Hence, it works best when the classroom light above the camera is turned off. 7. Zoom in/out as desired – the video camera will then autofocus. It’s possible to use the document camera and a laptop at the same time by attaching the laptop output cable to the back of the document camera input. To toggle between the laptop and the document camera, press the appropriate button on the document control panel.
How to Turn Off the Document Camera Press the power button and hold it for 2 or 3 seconds.
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Browsers Chrome, Firefox and Safari browsers are available with icons in the bottom tray of the desktop. Click on the browser icon of your choice to open an Internet connection.
Laptop Internet Access If you are using your own laptop for a presentation and need to access the Internet, the recommended method is to switch between your laptop and the classroom iMac using these steps: 1. 2. 3. 4.
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On the touch screen panel, switch from “Show Laptop” to “Use Computer.” Turn on the iMac and sign in, if not already done. Open whichever browser you prefer to use. When you are done using the Internet, shut down the iMac and press “Use Laptop” on the touch screen.
