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StorCase® Technology InfoStation® 12-Bay SCSI Ultra320 External Expansion Chassis User's Guide i StorCase® Technology InfoStation® 12-Bay SCSI Ultra320 External Expansion Chassis User's Guide Part No. D89-0000-0215 B00 March 2004 StorCase Technology, Inc. 17600 Newhope Street Fountain Valley, CA 92708-9885 Phone (714) 438-1850 Fax (714) 438-1847 InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. ii LIMITED WARRANTY STORCASE TECHNOLOGY, Incorporated (“StorCase”) warrants that its products will be free from defects in material and workmanship, subject to the conditions and limitations set forth below. StorCase will, at its option, either repair or replace any part of its product that proves defective by reason of improper workmanship or materials. Repair parts or replacement products will be provided by StorCase on an exchange basis, and will be either new or reconditioned to be functionally equivalent to new. This warranty does not cover any product damage that results from accident, abuse, misuse, natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other customer data stored within, or interfacing with a StorCase product. Duration of Warranty Seven-Year Warranty: The following StorCase products are covered by this warranty for a period of seven (7) years from the original date of purchase from StorCase or its authorized reseller: all Data Express® removable device enclosures and all StorCase interface cables and accessories specifically intended for use with these products. Data Silo®, Data Stacker® and InfoStation® products are covered by this warranty for a period of seven (7) years, excepting the RAID controller, power supply, fan and blower components, which are covered by the three-year warranty described below. Three-Year Warranty: The following StorCase products are covered by this warranty for a period of three (3) years from the original date of purchase from StorCase or its authorized reseller: all Rhino®JR external expansion chassis, all RhinoJR removable drive enclosures, and all RAID controller modules. In addition, the following components of the Data Express, Data Silo, Data Stacker, InfoStation products are subject to warranty for a period of three (3) years: all power supplies, fans and blowers. Warranty Claim Requirements To obtain warranty service, the defective product must be returned to your local authorized StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory service center. For defective products returned directly to StorCase, a Return Material Authorization (“RMA”) number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA number must be prominently displayed on the outside of the return package. Shipments must be freight-prepaid and insured, and must include the product serial number, a detailed description of the problem experienced, and proof of the original retail purchase date. Products must be properly packaged to prevent damage in transit. Damage resulting from improper packaging will not be covered by this warranty. The StorCase factory service center is located at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A. StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 iii Free Technical Support StorCase provides free technical support. If you experience any difficulty during the installation or subsequent use of a StorCase product, please contact StorCase’s Technical Support Department prior to servicing your system. This warranty covers only repair or replacement of defective StorCase products, as described above. StorCase is not liable for, and does not cover under warranty, any costs associated with servicing and/or installation of StorCase products. StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888) 435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in the U.K. at +44 (0) 1932 738900. Disclaimers The foregoing is the complete warranty for the products identified above and supersedes all other warranties and representations, whether oral or written. StorCase expressly disclaims all warranties for the identified products, which are not stated herein, including, to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose. In no event will StorCase be liable to the purchaser, or to any user of a StorCase product, for any damages, expenses, lost revenues, lost savings, lost profits, or any other incidental or consequential damages arising from the purchase, use or inability to use a StorCase product, even if StorCase has been advised of the possibility of such damages. Copyright © 2004 StorCase Technology. All rights reserved. All registered trademarks are the property of StorCase Technology. All other logos and trademarks are properties of their respective companies. InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. iv Declaration of Conformity Company Name: StorCase Technology, Inc. Corporate Office Address: 17600 Newhope Street Fountain Valley, CA 92708 Manufacturing Address: 17600 Newhope Street Fountain Valley, CA 92708 Product Name: InfoStation 12-Bay Model Number: S10A149, S10A151, S10A178 Conforms to the following standards: ITE Emission EMC Directives: - EN 55022: 1998 (89/336/EEC) - EN 61000-3-2 Harmonic Current - EN 61000-3-3 Voltage Fluctuations and Flicker EN 55024: 1998 ITE Immunity - IEC 61000-4-2 - IEC 61000-4-5 - IEC 61000-4-3 - IEC 61000-4-6 - IEC 61000-4-4 - IEC 61000-4-8 - IEC 61000-4-11 EN 60950 Low Voltage Directive: (73/23/EEC) Safety Standards: CSA (NRTL/C) CAN/CSA-C22.2 No. 60950 UL 60950, Third Edition TUV EN 60950: 2000 EMI Standards: FCC Part 15, Class A EMC Standards: AS/NSZ 3548 Information Technology Equipment Supplier's Code Number N10664 Year of Manufacture: 2002 Signature:___________________ Full name: Dieter Paul Position: President StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 v Federal Communications Commission (FCC) Statement RADIO FREQUENCY INTERFERENCE STATEMENT You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate that equipment. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Important Safety Instructions 1. Read all these instructions. 2. Save these instructions for later use. 3. Follow all warnings and instructions marked on the product. 4. Do not use this product near water. 5. This product should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. 6. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risk. Refer all servicing to service personnel. Wichtige Sicherheitshinweise 1. Diese Hinweise sollten vollständig durchgelesen werden. 2. Diese Hinweise für einen späteren Gebrauch aufbewahren. 3. Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen. 4. Das Gerät nicht in der Nähe von Wasser verwenden. 5. Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei Fragen über die Art der Netzspannung sollte der Händler oder das Energieversorgungsunternehmen zu rate gezogen werden. 6. Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen. 7. Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen laßen. InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. vi Table of Contents INTRODUCTION ..................................................................................................................... Packaging Information .................................................................................................. Serial Number ................................................................................................................ General Description ...................................................................................................... Front Panel ............................................................................................................ Rear Panel ............................................................................................................. 1 1 2 3 5 6 LED Indicator and User Interface Panel ........................................................................ 8 LED Indicator/UI Panel Components ...................................................................... 8 Drive Carrier Interface Panel ............................................................................... 9 Inserting a Drice Carrier (with Drive Installed) ................................................. 10 Removing a Drive Carrier (with Drive Installed) ............................................... 10 Configuring Device and Chassis Settings ........................................................ 10 SCSI CHANNEL CONFIGURATIONS ................................................................................... Termination of the SCSI Bus at the VHDCI Connectors ........................................... Ultra320 I/O Module ............................................................................................ I/O Repeater Modules ......................................................................................... Drive-to-Channel Assignments .................................................................................. Typical SCSI Channel Configurations ........................................................................ 11 11 11 12 13 14 APPENDICES ........................................................................................................................ Appendix A - Specifications/Dimensions .................................................................. Appendix B - Optional Accessories ......................................................................... I/O Repeater Module ........................................................................................... SAF-TE Processor Board .................................................................................. RAID Cable Kit ..................................................................................................... Slide Rail Kit ......................................................................................................... Optional Power Supply/Blower Module ............................................................ Drive Carrier ........................................................................................................ RAID Battery Backup Unit .................................................................................. Optional RAID Battery Bracket ........................................................................... Carrying Case ..................................................................................................... InfoStation Monitoring Utility (InfoMon) .............................................................. 17 18 22 22 23 24 25 26 27 27 29 29 30 Reader's Comments ............................................................................................................ 31 StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 vii List of Figures Figure 1: Figure 2: Figure 3: Figure 4: Figure 5: Figure 6: Figure 7: Figure 8: Figure 9: Figure 10: Figure 11: InfoStation 12-Bay .......................................................................................... 3 InfoStation Front Panel ................................................................................... 5 InfoStation Rear Panel .................................................................................... 7 UI Module ......................................................................................................... 8 InfoStation Drive Carrier Interface ................................................................ 9 InfoStation VHDCI Connector (Ultra320 I/O Module) .................................. 11 InfoStation VHDCI Connectors (I/O Repeater Module) ............................... 12 InfoStation I/O Module Location/Drive Ch. Assignments ............................ 13 Typical Dual SCSI Host Connection to InfoStation ...................................... 14 Typical Dual SCSI Host Connection to InfoStation ...................................... 15 Typical Single SCSI Host Connection to InfoStation ................................... 16 Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure InfoStation Physical Dimensions .................................................................. I/O Repeater Module ..................................................................................... SAF-TE Processor Board ............................................................................ RAID Cable Kit ............................................................................................... Rack Mount Slide Rail Kit .............................................................................. Power Supply/Blower Module ..................................................................... Drive Carrier ................................................................................................. RAID Battery Backup Unit ............................................................................ Optional RAID Battery Bracket .................................................................... Carrying Case ............................................................................................... A-1: B-1: B-2: B-3: B-4: B-5: B-6: B-7: B-8: B-9 : 21 22 23 24 25 26 27 27 28 29 List of Tables Table 1: Drive Carrier Interface Components ................................................................... 8 InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. viii NOTICE: This User's Guide is subject to periodic updates without notice. While reasonable efforts have been made to ensure accuracy of this document, Storcase Technology, Inc. assumes no liability resulting from errors or omissions in this publication, or from the use of the information contained herein. Please check the StorCase web site at http://www.storcase.com or contact your StorCase representative for the latest revision of this document. StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 Introduction 1 INTRODUCTION CAUTION: The InfoStation contains NO USER SERVICEABLE parts inside the unit. Refer ALL servicing to qualified service personnel! This unit has more than one power supply cord. Disconnect two power supply cords before servicing to avoid electric shock. Danger of explosion if the RAID battery is incorrectly replaced! Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. VHDCI connectors are easily damaged by improper handling. Visually inspect each connector for bent contacts and carefully align prior to insertion. NOTES: The installation, configuration, and use of the StorCase InfoStation chassis requires a certain level of expertise and experience on the part of the user/ integrator. Since there are many configuration options and variables (ie. host platforms, applications, etc), only general/typical configuration guidelines will be discussed in this User's Guide. For installation information, refer to the InfoStation Installation Guide. Packaging Information The StorCase Technology InfoStation external expansion chassis is shipped in a container designed to provide protection and prevent damage during shipment, as confirmed by the International Safe Transit Association (ISTA Procedure 1A). The InfoStation was carefully inspected before and during the packing procedure at the factory. Evidence of any damage to the InfoStation should be reported to the shipper immediately. If the wrong InfoStation model has been received, please call your reseller or StorCase at (800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns which do not display an RMA number on the outside of the package. Return the unit with all the original packing materials. Before removing any component from its packaging, discharge any static electricity by touching a properly grounded metal object. InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 2 Introduction Serial Number The InfoStation is labeled with a serial number. This number must be reported to the StorCase Customer Service Representative in order to receive a Return Material Authorization (RMA) for warranty claims. Locate the serial number label and record the number in the space provided below. InfoStation Serial Number: StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 Introduction 3 General Description The StorCase ® Technology InfoStation ® intelligent rack-mount expansion chassis is designed to support the latest high-density, high-speed SCSI disk drive technologies for use in network server, fault-tolerant and/or mission-critical applications. The InfoStation is designed to support 3.5" form factor, low profile (1" high) SCSI Ultra320 devices. The InfoStation 12-bay enclosure is designed to support twelve (12) low-profile singleconnect SCA SCSI devices in addition to one (1) 5.25" full-height or two (2) half-height SCSI devices (such as a RAID or NAS canister-type controller, or a full-height tape drive). Each chassis is constructed of rugged steel and lightweight aluminum, and is equipped with two (2) hot-swappable power supply/blower modules, each containing one (1) load-sharing, loadbalancing 450W power supply and two (2) high-pressure, variable-speed blowers. A User Interface module on the back of the chassis provides a visual indication of chassis configurations and communication statuses, in addition to an RS-232 connection for system environmental monitoring, configuration, and control. The InfoStation SCSI backplane interface supports dual host interfaces, and is available with integrated Ultra320 I/O repeaters (for daisy-chaining Ultra320 applications) or integrated Ultra320 I/O modules. The InfoStation also incorporates "Soft Start" circuitry which eliminates in-rush current to each of the installed drives during spin-up, as well as avoid power arcing during drive insertion. IFS12_1 Figure 1: InfoStation 12-Bay InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 4 Introduction Another unique feature of the InfoStation is the InfoMon® monitoring utility program. InfoMon is a console utility that provides the InfoStation with web-based monitoring capability via a serial connection. InfoMon also provides the User the ability to easily configure both device and chassis settings with a few clicks of the mouse! In addition, InfoMon allows the User to monitor the statuses and temperatures of individual InfoStation modules and drive bays, etc., and can provide "real-time" updates via an Internet connection. With the recent addition of the InfoMon Call Home™ feature, this information can also be sent to a specific site for access by StorCase technical support staff in order to assist with system troubleshooting. The Call Home feature also provides the ability to set-up a paging function for notification of environmental alarm or warning conditions. The latest versions of the InfoMon utility program and User's Guide can be downloaded (free of charge) from the StorCase web site (http://www.storcase.com). Contact StorCase for further information. Refer to Appendix B for further information on optional InfoStation accessories. Using a modular approach supported by redundant features and hot swapping capabilities, the InfoStation will provide continued data availability and allow for ease of maintenance and minimal system down time. The modular and scalable design of the InfoStation chassis also allows a variety of future product upgrades to be offered. Upgrade modules (such as SNMP) are anticipated InfoStation options. This User's Guide describes the steps required for installing drive(s) into the InfoStation external expansion chassis. This guide is intended to supplement documentation provided with the host computer system, the operating system, and the drive(s) to be installed within the InfoStation. Features: • • • • • • • • • • • • • • • 4U Rack Mount Chassis Dual channel Supports either one (1) full-height or two (2) half-height canister-type devices Twelve (12) removable low-profile drive carriers SCSI Ultra320 drive support Corrosion-resistant steel construction Two (2) 450W hot-swappable power supply modules Two (2) hot-swappable high-pressure/variable-speed blowers in each PS Module Audible alarm Status indicators at each bay "Soft Start" circuitry Web-based monitoring utility (InfoMon) RS-232 connector for system environmental monitoring, configuration, and control Optional SNMP support 7-year limited warranty* and free 24/7 technical support * 3 year limited warranty on Power & Cooling modules. StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 Introduction 5 Front Panel (Figure 2) • 5.25" Bay(s) - Two bays can accommodate either one (1) full-height or two (2) half-height SCSI devices (such as a RAID or NAS canister-type controller, or a fullheight tape drive). • SCA Drive Carrier(s) - Accommodate up to twelve (12) 3.5" low-profile singleconnect SCSI devices. Backplane design with direct-connect SCA connectors eliminates cable connections to SCSI drives, increases data integrity, and supports drive hot swappability. • Drive Carrier LED(s) - Provides the following information: Drive Ready - Indicates that the drive is properly installed and ready for access. Drive Activity - Indicates that the drive is being accessed. Drive Fault - Indicates a drive failure. • Key Lock(s) - Assure proper seating of the drive carrier within the chassis and prevent unauthorized removal or installation of the carrier. NOTE: • The key lock is only to prevent unauthorized removal or installation of the drive carrier. Locking the key lock is not requried for drive carrier operation. Chassis Handle(s) - Provide a sturdy grip for the installation and removal of the rack-mount chassis. 5.25” Bay Drive Carrier Handle Key Lock IFS12_2 Drive Carrier LEDs Chassis Handle Figure 2: InfoStation Front Panel InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 6 Introduction Rear Panel (Figure 3) NOTE: Blank plate (provided) must be installed if any module slot is left empty. Installation of the blank plate is necessary for proper cooling inside chassis. • UI Module - LED panel displays system statuses, alarms, and warnings. Refer to section "User Interface Module" for further information. • I/O Module(s) -Depending on model, your InfoStation may come equipped with either two (2) Ultra320 I/O modules or two (2) Ultra320 I/O repeater modules (for daisy-chaining applications). Refer to Appendix B for further information. I/O Module LED(s) Error LED (Amber) - FLASHING indicates a detection in either: 1. Over temperature 2. Low termination voltage 3. Invalid differential voltage Diagnostic LED (Green) I/O Module only ON indicates PASS. OFF indicates FAILURE (Error LED will flash) Activity LED (Green) I/O Repeater Module only ON indicates activity is present. OFF indicates there is no activity present. • I/O Panel - Provides up to four (4) I/Os for Host and/or Disk channels. • Power Supply/Blower Module(s) - Two (2) 450W redundant, hot swappable power supply modules. Each module features overvoltage and overcurrent protection, total usage hours, and power supply fault detection. Each module also contains two (2) high-pressure, variable-speed blowers for ample chassis cooling (79 CFM per module). WARNING: • DO NOT USE MODULE HANDLES TO LIFT CHASSIS! These handles are specifically designed for the installation and removal of modules only! Module Option - Allows the installation of StorCase upgrade products such as an optional SNMP upgrade module. Contact StorCase for further information. StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 Introduction 7 Module LED(s) Green LED - ON indicates normal power supply operation. OFF indicates no A/C power or abnormal DC voltage range. Red LED - FLASHING indicates temperature or over/undervoltage conditions. Power Switch(es) - Rocker switch(es) control power to the power supply module(s). A/C Power In - Accepts U.S. and other available international standard power cables. I/O Module Module Option UI Module I/O Module LEDs Captive Screw I/O Panel AC Power In Module Handle IFS12_3 Power Supply/Blower Module Power Switch Module LEDs Figure 3: InfoStation Rear Panel InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 8 User Interface LED Indicator and User Interface Panel Each InfoStation provides the user with a visual indication of chassis configurations and communication statuses, in addition to providing an RS-232 connection for system environmental monitoring, configuration, and control (Figure 4). RS-232 Serial Port Reset Override Mute Fault Warning Power IFS12_4 Figure 4: UI Module LED Indicator/UI Panel Components RS-232 Serial Port - RS-232 serial connection used for InfoStation external monitoring and configuration Reset Switch - Resets InfoStation User Interface Module (will not reset SCSI bus) Override (Amber) - ON = Warning condition commands are overridden NOTE: Factory default is OFF (recommended). Mute (Amber) - ON = Audible alarm is disabled Fault (Red) - ON = One or more fault conditions Warning (Amber) - ON = One or more warning conditions Power (Green) - ON = Power to the chassis is ON StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 User Interface 9 Drive Carrier Interface Panel Each InfoStation drive carrier provides a User interface for individual carrier operation. LEDs Drive Ready Drive Activity Drive Fault Key Lock Carrier Handle IFS14_3 Figure 5: InfoStation Drive Carrier Interface The Drive Carrier Interface consists of the following indicators: Table 1: Drive Carrier Interface Components Drive Ready LED Steady glow indicates that drive is inserted and ready for access. Drive Activity LED Steady glow indicates drive is being accessed. Drive Fault LED Steady glow indicates drive failure. InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 10 User Interface Inserting a Drive Carrier (with Drive Installed) NOTES: A new drive can be inserted into an empty bay at anytime. However, the drive will not be ready for access until the following procedure is followed. The key lock is only to prevent unauthorized removal or installation of the drive carrier. Locking the key lock is not required for drive carrier operation. 1. Simply insert the drive carrier into the empty bay. 2. Drive is ready to be accessed when the Drive Ready LED glows. Removing a Drive Carrier (with Drive Installed) CAUTION: Proper procedure must be followed when removing a disk drive from the drive bay. It is the responsibility of the operator to ensure that the host does not access the drive while attempting to remove the disk drive, and to follow the procedure outlined below. Failure to do so may result in loss of data and/or damage to the drive itself! NOTE: Refer to the InfoStation Installation Guide for detailed information on inserting/ removing drives from the InfoStation chassis. 1. Verify that the Drive Activity LED is OFF before removing drive. 2. Unlock the key lock (if locked) and remove the drive carrier by pulling on carrier handle. Configuring Device and Chassis Settings NOTE: Refer to the InfoMon User's Guide for further information. If necessary, use InfoMon to change any factory default device or chassis settings. refer to the InfoMon User's Guide for further information. StorCase Technology, Inc. Please InfoStation 12-Bay SCSI User's Guide - Rev. B00 SCSI Channel Configurations 11 SCSI CHANNEL CONFIGURATIONS Termination of the SCSI Bus at the VHDCI Connectors Depending on model, your InfoStation may come equipped with either two (2) I/O modules or two (2) I/O repeater modules (for daisy-chaining applications). Ultra320 I/O Module CAUTION: VHDCI connectors are easily damaged by improper handling. Visually inspect each connector for bent contacts and carefully align prior to insertion. NOTES: Port-A does not require a terminator (it is terminated internally). Port-A connects to SCSI Host/Disk Channel. PORT A SCSI LVD/SE ERR DIAG IFS14_12 Figure 6: InfoStation VHDCI Connector (Ultra320 I/O Module) I/O Module LEDs Error LED (Amber) Flashing indicates a detection in either: Diagnostic LED (Green) ON indicates PASS. OFF indicates FAILURE (Error LED will flash) 1. Over temperature 2. Low termination voltage 3. Invalid differential voltage InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 12 SCSI Channel Configurations Ultra320 I/O Repeater Module Ultra320 I/O Repeater Modules are also available as an upgrade. Contact StorCase for further ordering information. CAUTION: VHDCI connectors are easily damaged by improper handling. Visually inspect each connector for bent contacts and carefully align prior to insertion. NOTES: Port-A (In) connects to SCSI Host/Disk Channel. Port A (Out) connects to a terminator or daisy-chained to another InfoStation chassis or SCSI device. For daisy-chaining applications, total device-to-host cable length should not exceed 12m (approx. 39ft) per SCSI specifications. ULTRA320 PORT A (OUT) SCSI LVD/SE PORT A (IN) Activity Error IFS12_6 Figure 7: InfoStation VHDCI Connectors (Ultra320 I/O Repeater Module) I/O Repeater Module LEDs Error LED (Amber) Flashing indicates a detection in either: Activity LED (Green) ON indicates that activity is present. OFF indicates that there is no activity present. 1. Over temperature 2. Low termination voltage 3. Invalid differential voltage StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 SCSI Channel Configurations 13 Drive-to-Channel Assignments NOTE: Up to fifteen (15) drives maximum per SCSI channel. Figure 8 below shows the location of the I/O Modules on chassis rear panel and the corresponding drive-to-channel assignments. Module #2 (Ch. 2) Module #1 (Ch. 1) Channel 1 Channel 2 IFS12_27 Figure 8: Dual Channel InfoStation I/O Module Location and Corresponding Drive Channel Assignments (with I/O Modules shown) InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 14 SCSI Channel Configurations Typical SCSI Channel Configurations CAUTION: VHDCI connectors are easily damaged by improper handling. Visually inspect each connector for bent contacts and carefully align prior to insertion. NOTES: The installation, configuration, and use of the StorCase InfoStation chassis requires a certain level of expertise and experience on the part of the user/ integrator. Since there are many configuration options and variables (ie. host platforms, applications, etc), only general/typical configuration guidelines will be discussed in this User's Guide. Up to fifteen (15) drives maximum per SCSI channel. For daisy-chaining applications, total device-to-host cable length should not exceed 12m (approx. 39ft) per SCSI specifications. Disk Ch. #2 PC PC Disk Ch. #1 IFS12_10 Figure 9: Typical Dual SCSI Host Connection to InfoStation (Dual-Channel InfoStation with Ultra320 I/O Modules) StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 15 PC Terminate or Cascade to another InfoStation Disk Ch. #2 SCSI Channel Configurations PC Disk Ch. #1 Terminate or Cascade to another InfoStation IFS12_11 Figure 10: Typical Dual SCSI Host Connection to InfoStation (Dual-Channel InfoStation with I/O Repeater Modules) InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 16 SCSI Channel Configurations Disk Ch. #1 PC Terminate or Cascade to another InfoStation IFS12_12 Figure 11: Typical Single SCSI Host Connection to InfoStation (Single-Channel InfoStation with I/O Repeater Modules) StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 Appendix A - Specifications/Dimensions 17 APPENDICES InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 18 Appendix A - Specifications/Dimensions Appendix A - Specifications/Dimensions The following InfoStation specifications and dimensions are provided for reference only. Environmental Specifications Operating Ambient Temperature Relative Humidity (1) 0° C to 35° C 10% to 80% -1000 to 10,000 ft -305m to 3048m 10g Altitude Shock (1) (2) (2) Non-condensing with maximum gradient of 10% per hour 11 msec pulse width 1/2 sine wave Physical Specifications (1) Storage -40° C to 70° C 10% to 90% -1000 to 40,000 ft -305m to 12195m 60g Rack Mount Height 6.95" (176.5mm) Width 16.92" (429.8mm) Depth 21.07" (535.2mm) Weight 60.0 lbs (27.3kg) (per 450W Power Supply Module) (1) Weight of empty chassis (no drives installed) Chassis Reliability/Maintainability MTBF 100,000 Hours Preventive Maintenance Power Supply Module Blower Module I/O Module StorCase Technology, Inc. Electrical Specifications AC Input 100 to 120VAC or 200 to 240VAC, 50/60 Hz 5V at 40A, 12V at 21A DC Output Cooling (per Blower Module) 79 CFM InfoStation 12-Bay SCSI User's Guide - Rev. B00 Appendix A - Specifications/Dimensions 19 StorCase InfoStation SCSI Ultra320 Rack Mount Enclosure 12 Bay # of Drives Supported 12 # of 5.25” Bays 2 # of Drive Carriers Included 12 Max. # of Drives Supported 12 Max. Storage Capacity 1.76TB (Based on 147GB Drives) SCSI ID Setting Hot Swappable Carriers LED Status Indicators Interface SCSI Protocol Transfer Rate # of Power Supply/Blower Modules Redundant Hot Swappable Speed-Variable Blowers/Fans Auto/SW Config Yes Yes SCA Ultra320 320MB/sec* 2 Yes Yes Auto 2 Blowers/Module # of I/O Modules* 2 # of Channels 2 Diffsense Validation on all SCSI Channels Auto * Depending on model, your InfoStation may come equipped with either two (2) I/O modules or two (2) I/O repeater modules (for daisy-chaining applications). InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 20 Appendix A - Specifications/Dimensions StorCase InfoStation SCSI Ultra320 Rack Model Enclosure External Monitoring Utility via RS-232 Port Yes Audible Alarm Yes Standard 19” Rack-Mount Height = 4U Technical Support Toll-Free Limited Warranty 7 Years* Regulatory Approvals EMI Safety Agency FCC/CE/C-tick CSA/CSA “US”/TUV * 3-year limited warranty on Power & Cooling Modules StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 Appendix A - Specifications/Dimensions 21 16.92 (429.8mm) 21.07 (535.2mm) Top View Front View Right Side View 6.95 (176.5mm) 18.98 (482.1mm) Figure A-1: InfoStation Physical Dimensions (Dimensions are for reference only) InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 22 Appendix B - Optional Accessories Appendix B - Optional Accessories Ultra320 I/O Repeater Modules (Figure B-1) The InfoStation's backplane design supports a variety of Ultra320 drive-to-channel configurations. Ultra320 I/O repeater modules (P/N S10A165) are available to upgrade the InfoStation 12-bay chassis. Contact StorCase for further ordering information. IFS12_8 Figure B-1: Ultra320 I/O Repeater Module StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 Appendix B - Optional Accessories 23 SAF-TE Processor Board (Figure B-2) The SAF-TE Processor Board (P/N S10A100) is an optional upgrade for the InfoStation which is easily installed on the InfoStation's I/O Repeater Module. Contact StorCase for further ordering information. Features include: - Monitors status of each InfoStation blower, power supply module, and bay Monitors all chassis temperature sensors Dedicated, user-selectable SCSI ID (via the InfoStation User Interface) Supports multi-mode (LVD/S.E.) SCSI bus communication SAFTEmon® management software included Field-upgradable firmware Fully compliant with SAF-TE Specification Rev. 1.0 IFS12_23 Figure B-2: SAF-TE Processor Board (shown with SAFTEmon Diskette) InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 24 Appendix B - Optional Accessories RAID Cable Kit The RAID Cable Kit (P/N S90A109) is an internal cable kit designed for the StorCase 12-bay InfoStation chassis, which allows the InfoStation to be used with SCSI RAID applications (FIgure B-3). Each kit includes four (4) 20" HD68 to HD68 cables and four (4) HD68 to VHDCI converters. Contact StorCase for further ordering information. IFS12_24 Figure B-3: RAID Cable Kit StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 Appendix B - Optional Accessories 25 Slide Rail Kit The optional slide rail kit (P/N DXRCK-SLIDE) provides a convenient method to attach the InfoStation to a rack mount enclosure (Figure B-4). These high quality, durable rails provide 24 ball bearing rollers and have a quick-release button which allows quick and easy installation and removal of the InfoStation unit from its rack enclosure. Contact StorCase for further ordering information. rrrr ====rrrr ==== IFS14_29 Figure B-4: Rack Mount Slide Rail Kit InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 26 Appendix B - Optional Accessories Optional Power Supply/Blower Module CAUTION: The power supply module contains NO USER SERVICEABLE PARTS inside the unit. Warranty is VOID if module is opened. Refer ALL servicing to qualified service personnel! NOTE: Refer to the InfoStation Installation Guide for further information. An replacement 450W power supply module (P/N S10A152) is available for the InfoStation chassis as shown in Figure B-5. Contact StorCase for further ordering information. IFS12_7 Figure B-5: Power Supply/Blower Module StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 Appendix B - Optional Accessories 27 Drive Carrier Spare drive carriers (P/N S10A116) are available for the InfoStation chassis as shown in Figure B-6. Contact StorCase for further ordering information. IFS14_25 Figure B-6: Drive Carrier RAID Battery Backup Unit NOTE: Please refer to RAID manufacturer's battery specifications. StorCase InfoStation RAID batteries are 3-cell NiMh, nominal battery voltage = 4.2V fully charged, 1600 to 2100 mAh. RAID Battery Backup Units are available for the InfoStation chassis as shown in Figure B-7. Contact StorCase for further ordering information. IFSII_DR10 Figure B-7: RAID Battery Backup Unit InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 28 Appendix B - Optional Accessories Optional RAID Battery Bracket (Figure B-8) The optional RAID Battery Bracket is designed for mounting a non-StorCase RAID battery into the InfoStation 12-bay chassis. Contact StorCase for further details and ordering information. IFS12_26 Figure B-8: Optional RAID Battery Bracket StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00 Appendix B - Optional Accessories 29 Carrying Case (Figure B-9) The optional molded plastic carrying case (P/N DX100-DE-C) is designed to transport the InfoStation drive carrier from one site to another in a safe, impact and moisture resistant environment. Its compact dimensions, 7" long x 9" wide x 4" high, make it easy to carry and store. The foam lining is contoured to fit a single InfoStation carrier. Contact StorCase for further ordering information. 320FW_13 Figure B-9: Carrying Case InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. 30 Appendix B - Optional Accessories InfoStation Monitoring Utility (InfoMon®) InfoMon is a web-based monitoring utility that runs under the Windows O/S. This free utility (and its accompanying User's Guide) is available for download at the StorCase web site (http://www.storcase.com). The primary purpose of InfoMon is to continuously monitor the environmental status and indicate alarm conditions inside the InfoStation chassis via a serial connection to a PC. InfoMon also provides the User the ability to easily configure both device and chassis settings with a few clicks of the mouse! In addition, InfoMon allows the User to monitor the statuses and temperatures of individual InfoStation modules and drive bays, etc., and can provide "real-time" updates via an Internet connection. With the recent addition of the InfoMon Call Home™ feature, this information can also be sent to a specific site for access by StorCase technical support staff in order to assist with system troubleshooting. The Call Home feature also provides the ability to set-up a paging function for notification of environmental alarm or warning conditions. To install and operate the InfoMon software, the computer system must meet the following requirements: Operating System: CPU: Memory : Hard Disk Space: Internet Connection: Internet Browser: StorCase Technology, Inc. Microsoft® Windows® 95/98/NT/2000/XP IBM-compatible 486 or higher 32MB RAM 12MB Required only if monitoring via the web Microsoft Internet Explorer 5.0 (or higher) or Netscape Communicator 4.7 (or higher) InfoStation 12-Bay SCSI User's Guide - Rev. B00 Reader's Comments 31 Reader's Comments Please take a few moments when your computer system is up and running to send us your ideas and suggestions for improving our products and documentation. Did the installation go smoothly for you? Are there any changes you would like us to make, either with the hardware itself, or with the installation instructions? Everyone at StorCase Technology is working toward the goal of providing you with the highest quality, most cost effective, products available on the market, and we need your comments to guide our efforts. We look forward to hearing from you soon! Date: Your Name: Address: Telephone: ( ) To mail this page, carefully remove it from the manual, fold it, staple or tape it shut, and drop it in the mail. To FAX this page, carefully remove it from the manual (or make a photocopy) and FAX it to us at (714) 438-1847. Thank you for taking the time to help us make our products better! InfoStation 12-Bay SCSI User's Guide - Rev. B00 StorCase Technology, Inc. Reader's Comments CUT ALONG THIS LINE FROM BOTTOM TO TOP OF PAGE 32 FOLD ALONG THIS LINE AND STAPLE SHUT NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES B U S I N E S S R E P LY M A I L FIRST CLASS MAIL PERMIT NO. 10686 SANTA ANA, CA POSTAGE WILL BE PAID BY ADDRESSEE TECHNOLOGY CORPORATION 17600 NEWHOPE STREET FOUNTAIN VALLEY CA 92708-9885 StorCase Technology, Inc. InfoStation 12-Bay SCSI User's Guide - Rev. B00