Preview only show first 10 pages with watermark. For full document please download

Vehicle Warranty - Mack Trucks Australia

   EMBED


Share

Transcript

VEHICLE WARRANTY TRIDENT (CMH) SUPER-LINER (CLX) TITAN (CXX) Applicable to New MACK (CMH/ CLX/ CXX) vehicles – delivered to customer after 1st July 2014 COVERAGE Volvo Group Australia (VGA) warrants to the owner of each new Mack truck, it will repair or replace any part of that vehicle which proved defective in materials or workmanship, within the limitations of the warranty booklet provided with the vehicle. This warranty is effective for all new Trident, Super-Liner and Titan models delivered to customers after 1st July 2014. This warranty period will commence from the warranty start date of the vehicle. APPLICATIONS HWY – Highway / HD – Heavy Duty / EHD – Extra Heavy Duty / SHD – Severe Heavy Duty CMH/CLX – HWY/HD OPERATING GCM MONTHS KMS/HRS FUEL BURN Highway (HWY) Standard Coverage Up to 90 Tonne 0 - 12 Unlimited / 12,500 450,000 ltrs Highway (HWY) Extended Coverage Up to 90 Tonne 13 - 48 800,000 / 12,500 450,000 ltrs 91 – 131 Tonne 0 - 12 Unlimited / 6,250 450,000 ltrs 91 – 131 Tonne 13 - 48 600,000 / 9,250 450,000 ltrs MONTHS KMS/HRS FUEL BURN 0 - 12 500,000 / 6,250 500,000 ltrs Heavy Duty (HD) Standard Coverage Heavy Duty (HD) Extended Coverage CXX ONLY– EHD/SHD OPERATING GCM Extra Heavy Duty (EHD) Standard Coverage Extra Heavy Duty (EHD) Extended Coverage 132 – 145 Tonne 13 - 24 500,000 / 6,250 500,000 ltrs Severe Heavy Duty (SHD) Standard Coverage 146 – 170 Tonne 0 - 12 250,000 / 4,000 250,000 ltrs Note: This is based on months, hours, kilometres or fuel consumed, whichever occurs first. For details of components covered, please refer to the Mack Warranty Booklet. CAB CORROSION WARRANTY TOWING AND ROADSIDE ASSIST Mack Cab Corrosion Warranty is thirty six (36) months unlimited kilometres from the warranty start date. This warranty is conditional on an annual inspection being carried out by an authorised Mack Dealer or their nominated agent. For further information always refer to the Mack Warranty Booklet. Towing and roadside assistance charges will be covered for twelve (12) months, unlimited kilometres, 13-24 months driveline coverage. For further information always refer to the Mack Warranty Booklet. PARTS WARRANTY VGA warrants to the customer that genuine Mack replacement parts and Mack approved parts (other than those referred to in the warranty booklet) are free from defects in material or workmanship for a period of twelve (12) months, unlimited kilometres from the purchase date. The guarantee implies that VGA will undertake to repair or replace, free of charge, any part or parts acknowledged by VGA or their nominated agent to be defective in material and / or workmanship. When the part is purchased and installed by a Mack Dealer or their nominated agent, the above warranty applies as well as a reasonable labour cost and any consequential damage that may have occurred / involved in the repair / replacement of the part or accessory, provided of course, the failure occurs within the above warranty parameters and repairs are carried out by a Mack Dealer or their nominated agent. TYRES Tyres fitted to your Mack Truck are warranted by the tyre manufacturer. For details contact your local tyre manufacturer’s agents. WHEEL ALIGNMENT A wheel alignment is carried out as part of the pre-delivery process to ensure the best tyre wear and drivability is achieved and is not covered by this warranty. Refer to your selling Mack Dealer or their nominated agent. NON PROPRIETARY PARTS Warranty of non Mack proprietary components is covered by the respective third party supplier and may incur an additional premium. WHAT IS NOT COVERED Warranty does not cover any non-approved parts or body equipment that may be fitted. Normal maintenance is not regarded as warranty. Adjustments, wear and tear, normal noise and vibrations, damage resulting from accident. Environmental conditions and/or failure to follow instructions as outlined in the Mack Warranty Booklet. SPECIAL COVERAGE ENGINE ONLY 49–60 MONTHS / 1,000,000 KMS / 12,500 HRS / 800,000 LITRES FUEL Terms and Conditions » On application only – includes VGA MP8 and MP10 engines only. » Must be purchased prior to delivery of the truck (The extended engine warranty is a customer charge. Please contact your Mack Dealer for details. » Applies up to 170 tonne GCM; GCM applications over 170 tonne will require prior approval from VGA. » Mid-life maintenance requires mandatory components to be replaced at customer charge. At each scheduled maintenance interval (based on months / kms / hours / fuel, whichever occurs first), perform all maintenance repairs which are due for scheduled maintenance. » If mid-life scheduled maintenance is not completed, and any subsequent failure is caused by a mandatory replacement component, warranty is void. RECOMMENDED SCHEDULED MAINTENANCE INCLUDES 500,000KMS “MID-LIFE” SUPPORT (CUSTOMER CHARGE) EVERY 6 MONTHS 50,000kms/750hrs (1)(2) EVERY 12 MONTHS 200,000kms/3,125hrs/300,000L (1)(2) BASIC SERVICE - Inspect/Repair/Replace ANNUAL SERVICE - Inspect/Repair/Replace » Replace lubricating filter » Replace lubricating oil » Replace engine fuel filter/s » Replace air filter » Replace coolant filter » Check air intake system » Visually inspect/replace all belts & hoses » Inspect cooling system for leaks » Test coolant glycol & coolant additive » Inspect battery electrolyte levels, cables, connections for corrosion, chafing & security etc » Visually inspect engine wiring harnesses for chafing & security » Inspect/replace belt tensioners, idler pulleys & fan hub » Steam clean engine » Operational check of exhaust system » Clean radiator/charge air coolers cores » Pressure test charge air & cooling system » Inspect/service air compressor » Test/check starting electrical system » Visually inspect engine mounting bolts » Clean crankcase breather » Adjust valves & engine brakes » Inspect/check turbocharger clearances & waste gate actuator travel » Replace AdBlue filter » Inspect/service/replace air compressor » Inspect/service/replace alternator » Inspect/replace AdBlue dosing pump EVERY 2.5 YEARS 500,000kms/ 6,250hrs/400,000L (1)(2) ANNUAL SERVICE + Replace Mandatory Replacement Components » Turbocharger » Fuel injectors » Engine sensors » Water pump » Fuel pump (1) Perform maintenance checks which are due at scheduled period - whichever level occurs first. (2) These intervals should not impede any normal scheduled maintenance as defined in any MOSP (Mack Optimised Service Plan). Mid-life component replacement prices: Prices shown are: MP8 - $7,810.00 (Parts only) MP10 - $8,250.00 (Parts only) 1. 2. 3. GST inclusive Subject to review based on CPI and other market factors Indicative only and may vary between participating dealers GET ADDED PROTECTION WITH BOTH STANDARD WARRANTY AND EXTENDED WARRANTY COVERAGE (ENGINE ONLY) WARRANTY PERIOD WARRANTY COVERAGE Base engine warranty Standard warranty YRS KMS HRS 2 400,000 6,250 Base engine warranty - major components coverage for MP8 and MP10 engines Standard warranty 4 800,000 12,500 Extended warranty engine only* Extended warranty engine only* 5 1,000,000 12,500 FUEL BURN/ LITRES INCLUSIONS Includes following major components » Camshaft & following assemblies » Cylinder block » Cylinder head casting & bolts » Crankshaft & main bearing bolts » Gear train gears » Connecting rods & bolts » Intake manifold casting 800,000 Refer to Warranty Policy The figures printed in this brochure are accurate at the time of publication. Volvo Group Australia reserve the right to amend, delete or withdraw this offer at any time. December 2014.