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Vista Printer Manual

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VISTA PRINTER MANUAL BEIJING JINHENGFENG DIGITAL SCIENCE & TECHNOLOGY DEVELOPMENT CO., LTD. CHAPTER 1 PROLOGUE .......................................................................................................................... 4 1.1 DESCRIPTION............................................................................ 4 1.1.1 The Expected Aim .........................................................................................................................4 1.1.2 The Media ......................................................................................................................................4 1.1.3 The Ink...........................................................................................................................................4 1.1.4 The Print-Heads .............................................................................................................................4 1.1.5 The RIP Software...........................................................................................................................4 1.1.6 Models ...........................................................................................................................................4 1.1.7 Non-Guarantee Spare Parts of the Equipment................................................................................4 1.1.8 Warranty ........................................................................................................................................4 1.1.9 Non-warranty Items .......................................................................................................................4 1.1.10 Package .....................................................................................................................................5 1.1.11 Operators ...................................................................................................................................5 1.1.12 Environment ..............................................................................................................................5 1.2 SAFETY PRECAUTIONS! WARNING! ............................................................. 5 1.3 MANUAL CATALOGUE FOR VISTA INKJET PRINTER ................................................... 6 1.4 APPEARANCE FOR ALL KINDS MODEL OF INKJET PRINTER .............................................. 7 1.5 THIS MANUAL CAN BE USED FOR FOLLOWING MACHINE: ................................................ 8 CHAPTER 2 EQUIPMENT STRUCTURE AND PERFORMANCE ...................................................... 10 2.1 PERFORMANCE SUMMARY .................................................................... 10 2.2 SYSTEM COMPONENTS ...................................................................... 10 2.3 SYSTEM PERFORMANCE ..................................................................... 10 2.3.1 Mechanism System: ..................................................................................................................... 10 2.3.1.1 Media Movement System........................................................................................................ 11 2.3.1.2 Carriage Movement................................................................................................................. 11 2.3.2 Electric System ............................................................................................................................ 12 2.3.2.1 Electricity Control Diagram .................................................................................................... 12 2.3.2.2 Control Box Map..................................................................................................................... 12 2.3.2.3 Heating System (Optional) ...................................................................................................... 13 2.3.3 Ink Supply System ....................................................................................................................... 15 2.3.3.1 Four colors, eight print heads ink supply system diagram:...................................................... 15 2.3.3.2 Six colors, twelve print heads ink supply system diagram: ..................................................... 15 2.3.3.3 Electromagnetic valve ink cleaning system diagram (optional) .............................................. 16 2.3.4 The Control System ..................................................................................................................... 17 2.3.4.1 Computer Configuration Request:........................................................................................... 17 2.3.4.2 The Control System Circuits, Wires, and Cables Connection Diagram: .............................. 17 2.3.4.3 Switches & Buttons Illumination............................................................................................. 19 2.3.5 Maintenance................................................................................................................................. 23 CHAPTER 3 PRINTER OPERATION ..................................................................................................... 24 3.1 OPERATION SEQUENCE...................................................................... 24 3.1.1. Power Operation...................................................................................................................... 24 3.1.2. Feed the Media ........................................................................................................................ 24 3.1.3. Install Print Heads ................................................................................................................... 24 3.1.4. Ink Supply ............................................................................................................................... 25 3.1.5. Suck the print head .................................................................................................................. 25 3.1.6. Test Print Heads ...................................................................................................................... 25 3.1.7. Start Printing ........................................................................................................................... 25 3.1.8. End Printing............................................................................................................................. 25 3.1.9. Print Heads Maintenance......................................................................................................... 25 CHAPTER 4 SOFTWARE INSTALLATION AND OPERATION ......................................................... 26 4.1 RIP SOFTWARE.......................................................................... 26 4.2. VISTA DRIVER ........................................................................ 26 4.2.1. Printhead calibration software: JHF Printer Manager.............................................................. 26 4.2.2. Dynamic Link Libraries Installation Instruction...................................................................... 37 4.2.3. Installing Driver Procedures:................................................................................................... 38 4.2.4. Stepping File ........................................................................................................................... 38 4.2.5. Chromatically File................................................................................................................... 38 4.2.6. “OutputDrivers” File ............................................................................................................... 38 4.3. PHOTOPRINT OPERATION ................................................................... 38 4.3.1. Open Sequence........................................................................................................................ 38 4.3.2. PhotoPrint Operation ............................................................................................................... 39 4.4. WASATCH SOFTRIP OPERATION MANUAL ......................................................... 47 4.4.1. Open Procedure ....................................................................................................................... 47 4.4.2. VASATCH Operation ............................................................................................................. 47 CHAPTER 5 WANTED IMAGE FILE DESIGNING AND PROCESSING ........................................... 56 5.1 5.2 5.3 5.4 5.5 DESIGN IMAGE.......................................................................... 56 CHANGE THE IMAGE AS CMYK FORMAT .......................................................... 56 SETTING IMAGE SIZE ..................................................................... 57 MERGE IMAGE LAYERS ..................................................................... 57 SAVE THE IMAGE FILE .................................................................... 58 CHAPTER 6 DAILY MAINTENANCE AND REPAIR .......................................................................... 59 6.1 OPERATING ENVIRONMENT REQUEST............................................................. 59 6.2 REQUIREMENT FOR OPERATION AND MAINTENANCE ................................................... 59 6.3 MAINTENANCE OF PRINT HEAD ............................................................... 61 6.3.1 Instruction for Parts of XJ128 print head ..................................................................................... 61 6.3.2 Print Heads Lifespan.................................................................................................................... 62 6.3.3 Deposit and Transportation for Print Head .................................................................................. 62 6.3.4 Protecting measure for the print head........................................................................................... 63 6.3.5 Maintenance, Stability and Life Span of Printhead ...................................................................... 65 6.3.6 Printhead Temperature ................................................................................................................. 67 6.4 MAINTENANCE OF PRINTER MECHANICAL SYSTEM ................................................... 68 CHAPTER 7 TROUBLE-SHOOTING ..................................................................................................... 69 Chapter 1 Prologue 1.1 Description The VISTA series Large Format Digital Inkjet Printer is produced by the Beijing JinHengFeng Digital Science & Technology Development Co., Ltd. It is digital equipment, which is controlled by the computer, can output colorful images automatically 1.1.1 The Expected Aim It can be used for outdoors printing such as large format advertisements, bus ads, light box, poster, display, stage backgrounds, signboards, and etc, which needs durability and high speed. 1.1.2 The Media Solvent based flex, paper, banner, mesh, vinyl and so on. Any media manufacturer is ok, but good quality media is strongly suggested to get great printing impact and longer outdoors life. 1.1.3 The Ink Solvent based ink、oil based ink, UV ink(this is up to the print head model and ink supply system and resolution.). Any ink manufacturer is ok, but good quality ink is strongly suggested to extend the print heads life, get great printing impact, and longer outdoors life. 1.1.4 The Print-Heads print heads of British XAAR Company and American SPECTRA Company(With the development of market more print-heads will be optional ) 1.1.5 The RIP Software Photoprint, Wasatch(different control system with different RIP). 1.1.6 Models Media width: 1.8m, 2.5m, 3.3m, 3.5m, 5m Print-head quantity: Xaar XJ500 4 print heads/4colors, 6 print heads/6 colors Xaar XJ128 8, 12, 16 print heads/4 color,12 print heads/6 color Spectra 256 4, 8 print heads/4 color Spectra 128 8, 12, 16 print heads/4 color,12 print heads/6 color Servo motor: AC servo motor, DC servo motor Works Station: Win 98, Win 2000, Win XP Control system: PCI control, USB control Color: refer to 1.4 printer appearance 介质宽度:1.8m 2.5m 3.3m 3.5m 5m 1.1.7 Non-Guarantee Spare Parts of the Equipment Print-heads, ink-pumps, filters and ink tubes 1.1.8 Warranty One year since the machine left factory. 1.1.9 Non-warranty Items The warranty doesn’t cover the force majeure and user damage. 1.1.10 Package Legs assembled and legs unassembled, suffocated and un-suffocated veneer case, vacuum and non-vacuum covers are optional. 1.1.11 Operators One or two operators, which is familiar with computer, electronics, electrics and mechanism, and got professional printing training. 1.1.12 Environment Power: 220V, 50HZ, single-phase, AC Temperature: 20-28℃ Humidity:40%-60% Air: 0.7 MPA dry air, dustproof device, ventilation device. Regulator: 1KVA UPS Grounding: The printer must be grounded; the earth-plate must be firm and effective, so that the printer can prevent itself from static and leakage. If you don’t have the standard grounding device in the workshop, you must do as the following: Dig a hole of 1 meter-length,1 meter-width and 1.5 Meter-depth, put one piece of metal plate, especially copperplate, of 10mm-thickness and connect a lead wire to the ground as the grounding end. You should not use the pipe or the conductor you think of. The static of the printer can not be higher than 5V! 1.2 Safety Precautions! Warning! Vista printers are designed accord with all the safety requirements of printing equipments. But to ensure 100% safety, the operator should follow the safety precaution and operation instruction of this manual and the improved version in future seriously. Only the operator who is correctly trained, and qualified to operation can be allowed to do installation & maintenance. Without JHF’s written permission, any modification, deletion, or replacement of is prohibited; if did the machine warranty will be invalid immediately. The operator should learn this manual seriously and keep the manual somewhere which is easy to get. Since the equipment is a separate system, please do not use same power supply with other power-eating equipments or electric interferential equipments to prevent the machine from electric harm. During the process of equipment works, the abruptly power off or Over-strong voltage (current) will bring to un-forecast damages. Neither let the equipment works near flammable liquid or gas, nor under the environment of excessive dry and wet place. To prevent the electronic parts from hot, please do not block the intake. The computer is only used for controlling the printer. You are recommended that you won’t install any other software except the printing software lest occur the software interference caused by virus or different RIP software, and decrease the working speed and even the computer freezes suddenly. You are also recommended that you have another computer for designing the RIP file purpose. When the RIP file is ready, you save it in the printer’s computer. You are recommended to delete the file or save the file in disc, floppy disc or other computer after the file has been printed instead of saving the file in the printer’s computer. The ink and solution are harmful for people’s eyes and skin; you should clean it as soon as it splashes into the eyes. The ink and solution have the property of volatilization, so you should cover it when it isn’t used against the volatilization of the efficient components, which may cause the ink and solution invalidation. The invalid ink will damage the print head. The ink should be shook before it will be used. Please make sure there is no ink on the electric circuit board and cables lest circuit short or turn-off. It is strongly suggested that you turn off the general power before you disconnect or connect any parts of the printer. Some cables in chain along the print-head carriage move frequently, so the connection on both ends should be fixed tightly in case the strong movement causes the phenomenon of incomplete sending -signal. It the equipment can not work normally, please check the troubleshooting and make some maintenance and repair, and also you should contact with service department of JHF company to get some help. JHF Company can not promise that once a person read this manual then he/she can be eligible to operate, test and calibrate this printer. JHF Company has right to explain this manual, and can not ensure this manual is totally accord with your purchased machine model due to the market change. Please ask latest manual match your machine. 1.3 Manual Catalogue for Vista Inkjet Printer Manuals for different printers No. Brand Work Station Model Print head Color Print-head quantity Resoluti on Interfa ce Engi ne Versi on 1 VISTA -98 -S -XJ500 -4 -04 -180 -PCI -AC 2 VISTA -98 -C -XJ128 -4 -08/12 -180 -PCI -AC 3 VISTA -XP -S/UM -XJ500 -4/6 -04/06 -180/360 -PCI -AC 4 VISTA -XP -UM/C/ M -XJ128 -4/6 -08/12 -180/360 -PCI -AC -V1. 0 -V1. 0 -V2. 0 -V2. 0 5 VISTA -XP -XJ128 -4/6 -08/12 -180/360 -PCI -DC -XP -UM/C/ M -S/UM 6 VISTA -SP256 -4/8/6 -04/08/06 -180 -PCI VISTA -XP -S/UM -SP256 -4/8/6 -04/08/06 -180 -PCI 8 VISTA -XP -S/UM -XJ500 -4/6 -04/06 -180/360 -USB -2D C -2A C -DC 7 9 VISTA -XP -180/360 -USB -DC Content different -M/UM -XJ128 -4/6 -08/12/16/0 /C 6 1.parameter 2.mechanical map 3. servo driver way or parameter 4. map for ink-pump connection 5. installation on print-head and control system 6. control button and pannel 7. installation way on software 8. manual on printing software 9.troubleshooting 1.4 Appearance for all kinds model of inkjet printer ( Pic 1-1) C Model ( Pic 1-2) M Model ( Pic 1-3) UM Model -V2. 1 -V3. 0 -V3. 0 -V4. 0 -V4. 0 ( Pic 1-4) S Model OEM model is not displayed in above picture, and the equipment model is subject to change without notice 1.5 This manual can be used for following machine: VISTA-XP-UM/C/M-XJ128-4/6-08/12/16-180/360-USB-DC-V4.0 he parameter is following, please choose matched parameter for your purchased machine. Printer Model Print-head Model Printing Resolution Media Width Ink Media File Format Power Supply Power C Model Size M Model Size C-18** C-25** C/UM/M-33** XJ128-200□ XJ128-360□ 360*370DPI□ 720*740DPI□ 1.8m 2.5m 3.3m Solvent Based Ink C M Y K Solvent based flex, paper, banner, mesh, vinyl and so on. TIFF(RGB CMYK),BMP,JPEG 220v 50hz AC Single Phase 0.6KW including one heater, 1.1KW including two heaters 2820*850*1270 3520*850*1270 4320*850*1270 3270*900*1320 3970*900*1320 4670*900*1320 Printing Speed: Xaar 128-200 Print Heads 4 COLOR PRINT (4.2kc fire) PRINT MODE 1*4 BI product 1*4 BI sketch mode 1*4 BI AM mode 1*4 normal mode 1*4 BI normal mode 1*4 photo mode 1*4 BI photo mode 1*4 high quality photo mode 1*4 BI high quality photo mode 6 COLOR PRINT (4.2kc fire) Pass 1 2 3 4 4 6 6 8 8 Direction Velocity (smph) 4HPC 3HPC 2HPC BI BI BI UNI BI UNI BI UNI BI 120 60 40 16.5 30 11 20 8.8 16 60 30 20 8.3 15 5.5 10 4.4 8 90 45 30 12.4 22.5 8.3 15 6.6 12 PRINT MODE Pass Velocity (smph) Direction 2HPC 1*6 BI product 1*6 BI sketch mode 1*6 BI AM mode 1*6 normal mode 1*6 BI normal mode 1*6 photo mode 1*6 BI photo mode 1*6 high quality photo mode 1 2 3 4 4 6 6 8 BI BI BI UNI BI UNI BI UNI 60 30 20 8.3 15 5.5 10 4.4 1*6 BI high quality photo mode 8 BI 8 PRINT MODE Pass 1*4 BI product (360*185) * 1*4 BI sketch mode (360*185) * 1*4 BI AM mode (360*185) 1*4 normal mode (360*740) 1*4 BI normal mode (360*740) 1*4 photo mode (720*740) 1*4 BI photo mode (720*740) 1*4 high quality photo mode (720*740) 1*4 BI high quality photo mode (720*740) 1 2 3 4 4 4 4 8 8 Direction BI BI BI UNI BI UNI BI UNI BI Velocity (smph) 4HPC 3HPC 2HPC 120 60 40 16.5 30 8.3 15 8.8 16 60 30 20 8.3 15 4.2 7.5 4.4 8 90 45 30 12.4 22.5 6.2 11.2 6.6 12 6 COLOR PRINT (8kc fire) Pass Direction Velocity (smph) 2HPC 1*6 BI product (360*185) * 1*6 BI sketch mode (360*185) * 1*6 BI AM mode (360*185) 1*6 normal mode (360*740) 1*6 BI normal mode (360*740) 1*6 photo mode (720*740) 1 2 3 4 4 4 BI BI BI UNI BI UNI 60 30 20 8.3 15 4.2 1*6 BI photo mode (720*740) 4 BI 7.5 1*6 high quality photo mode (720*740) 8 UNI 4.4 1*6 BI high quality photo mode (720*740) 8 BI 8 PRINT MODE Xaar12 8-360 Print Heads 4 COLO R PRINT (8kc fire) Chapter 2 Equipment Structure and Performance 2.1 Performance Summary This model transfer graphics or images from computer to printer by USB 2.0 port which is generally used all over the world, the transfers is very fast (480MP/S). RIP is finished in the PC, and the printer receives Ripped info by USB port, and it lightens the machines circuits’ burden to process info. The printer is controlled by a main board,on which the control core is SCM, the other logic circuits is centralized in CPLD, the configuration is simple. The printer memory uses SD RAM, which is controlled by FPGA, the maximum memory is 64M, and is able to bear the high speed printing of large format printers, 4 to 8 colors. The receipt device of printer USB port speed is 20M/S. The carriage is driven by brushless servo motor, the media is driven by stepping motor. Print heads calibration Bi-direction printing calibration Over dye calibration Auto print heads spray, auto suction, and manual swash. Auto feeding and collecting. Pre heater and post heater, control temperature easily. Sub ink tank ink level auto control Raster positioning, keep the ink drops on its exactly position. Media positioning sensor, measure the media width and the position on the bed,and feed back to the RIP, the operator can see the prompt on the LED display and avoid design mistake. 2.2 System Components Mechanism System Electrical System Ink-supply System Control System Maintenance System 2.3 System Performance 2.3.1 Mechanism System: It includes media movement system and carriage movement system. The structure map of the mechanism system is as follows: (Pic 2-1) VISTA- C/M Model-USB System-Mechanism System (Pic 2-2) VISTA- UM Model-USB System-Mechanism System 2.3.1.1 Media Movement System Media Movement System includes initiative movement system and driven movement. Initiative movement system: It includes stepping- motor driver, stepping motor, reducer and initiative roller. The initiative movement system can move or stop after receiving the order of printing software from the computer. The moving orientation and distance of the media can be changed by the way of changing the relevant parameters in the software. For more details of the parameters adjustment in the software, please refer to software explaining chapter. Driven movement system: It includes Reducer, Magnetic-flour clutch and media feeding and winding roller. The media roller switch on the panel of the printer controls the movement of the driven movement system. 2.3.1.2 Carriage Movement The Movement System of the Print head carriage is also named as Servo Control System. It includes Servo Motor, Reducer of Servo Motor, Driver of Servo Motor and Feeding Belt. The print head carriage receives the order from the printing control software in the computer, and it will move or stop through the feeding belt. The movement of the Servo Motor is controlled by the Driver of the Servo motor. The adjustment way of the parameters for the Servo motor is as follows. 2.3.2 Electric System 2.3.2.1 Electricity Control Diagram (Pic 2-3) Electricity Control System 2.3.2.2 Control Box Map (Pic 2-4) C Model wLeft Control Box Map (Pic 2-5) C Model Right Control Box Map (Pic 2-6) UM Model Control Box Map 2.3.2.3 Heating System (Optional) (Pic 2-7) Heating System Diagram Switch (Pic 2-8) Temperature Controller (Pic 2-8) Temperature Controller Panel Illumination (on the left control box) Indicator: AL1: Indicator of Relay J1 AL2: Indicator of Relay J2. AT: Self-adjustor Indicator (blinking during self-adjusting) ② Parameter adjust button-up /increase button ③ Parameter adjust button-down/decrease butto ④ Replacement Button/Self-adjustor button ⑤ Set/ok ⑥ Controller display Heater Controller Parameter Settings Illumination , enter password Meaning Initial Parameters: (press Parameter Marks Inty Outy Caty PSb Heat Sensor Model Output Control Mode PID Control Arithmetic Sensor Error Amend Parameter Running Mode Unit Option End Rd CorF End to enter the system) Option/Scope See Pic 2-8 0, 1, 2 0, 1, 2 -100~100℃ Initial Parameter Pt10.0 2 0 0 0: heating, 1: cooling 0: ℃ 1: OF 0 0 Temperature Setup and Alarm Parmater (press , enter password Parameter Mark to enter the system) Meaning Option or Scope Initial Parameter 5V AH1 AL1 AH2 AL2 Set Duty Temperature Relay J1 Connection Value Relay J1 Break Value Relay J2 Connection Value Relay J2 Break Value Any Any Any Any Any 80.0 80.0 90.0 80.0 90.0 End End 1. The temperature setup and alarm setup is same as initial parameters setup. 2. Relay connection value and break value illumination. ① If you set AH1=AL1, or AH2=AL2, the relay cannot work; ② If you set AH1>AL1, or AH2>AL2, relay works, it is used to up limit alarm; ③ If you set AH1 Open, the Pic 4-22 will come: Pic 4-22 Open the file you want, and the Pic 4-23 appears: Pic 4-23 2. Set and print the job. Set the job width, length, and click size, and the following Pic appears: Pic 4-24 To join the jobs, click Tile and the following Pic 4-25 appears: Pic 4-25 Click Print, > RIP and Print, the following Pic appears: Pic 4-26 Click Ok, and the following Pic appears: Pic 4-27 In Print, click Tiled Job Options, the following Pic appears: Pic 4-28 Click OK.。 In Print, click Queues, the following Pic appears: Pic 4-29 Set up the Print Unit, orientation, live view, and so on. Choose the job you will print, and click Set Up and the following Pic appears: Pic 4-30 Click Edit, the following Pic appears: Pic 4-31 Set up the printer model, click Properties, and the following Pic appears: (Pic 4-32) Set up the Plot mode, Quality mode, and click OK. In Pic 4-31, click color transforms, the following Pic appears. After set up please click OK. Not it goes back to Pic 4-29, click the Printer icon, and the following Pic appears: Chapter 5 Wanted Image File designing and processing This printing system software only supplies printing process for chosen file, but not able to do image edition and pretreatment. Meanwhile, the printing system software can only identify and print 180DPI, single color 8- bitmap file. The user shall use third party software with powerful function to edit and pre-treat the image. The users are recommended to use PHOTOSHOP 6.01 version software which is produced by ADOBE Company to design the image for printer. This manual takes the PHOTOSHOP 6.01 as an example to explain to provide the image file for the printing system software. As for the detailed usage of PHOTOSHOP, please refer to the special book for Photoshop. 5.1 Design Image The image designer uses suitable image editing software to design wanted and needed image, and save it as the format which can be identified by Photoshop software. 5.2 Change the image as CMYK format The users adopt PHOTOSHOP to open the saved image, and transfer the image by Image/Mode/ CMYK Color to CMYK format, and change the image as 8 Bits/Channel. (Pic 5-1) 5.3 Setting Image Size The practical size of the image file which is set up in the computer should be in accordance with the size of printing image, so the practical size of the image file should be adjusted. Please refer to the following picture Note: the operation of this part should be finished by the image designer, so this manual won’t introduce in detail. For further detailed information, please refer to the special book of PHOTOSHOP. (Pic 5-2) 5.4 Merge Image Layers The users may use more image layer when they design the image, and they need to use the order in picture to merge the image layer. Refer to image. (Pic 5-3) Click the right button on the arrowhead of the picture, it will flip the menu, please refer to the picture for this. To choose merge order to put together all image layers. If the users don’t use more image layer, the order of merge will show gray. The users can skip over this operational step, and go through to the next operational step. 5.5 Save the image file The users can save the image file by orders of file/save after modifying the image file. The users choose the file format as TIFF, BMP, EPS or JPEG in the dialog box of save, then the name of the file can be modified. Note: the file format must be saved as TIFF, because the saved image file have to set up type by MAINTOP software, and then the image can be printer with the printing system software by the digital printer. However, the MAINTOP software typeset software can only identify the image file of TIFF format (Pic 5-4) After click save button, it will show following picture, and then it’s OK to click IBM click OK At present, one image file has been modified, you make typesetting and output. (Pic 5-5) PC ,and then Chapter 6 Daily maintenance and repair JHF-Vista digital inkjet printer is a high-resolution, high-performance electronic production with professional output of image which requires maintenance and repairs strictly in order to keep the system in normal and stable order to insure output image with high resolution 6.1 Operating environment request Power supply: single-phase 220v 50Hz; Power on 24hrs/ day Operating temperature: 20-28℃ Relative humidity: 40-60% Note: the working environment will affect the ink and then affect the output of printe 6.2 Requirement for Operation and Maintenance The task of the operation and maintenance need to be operated and maintained with professional operator or the operator who got training from our Company and to be certified qualified. The user must do strictly according to this manual. 1) Wear anti-static device when touching circuits, electric parts, cable, and print heads. 2) Strictly prohibit pull out or insert any plugs, circuits, and cables with electricity. 3) Strictly prohibit measure all kinds of electric parts of appliance with electricity. When contacting the ink you should try to wear protect-eyepiece to avoid the ink entering 4) the eyes. If it is entering the eyes, you should wash with a plenty of clear water. And please go to see a doctor, if necessary. 5) Shake the ink evenly twice every day. 6)Check distance switch and home position switch before turning on the printer every time. The distance-switch is a limit protection for the print head movement, it gives stop instruction to the print heads by the electronic device. Please check it if these limit-switches work before running the printer every time. In case, the limit-switched don’t work well, which will affects the output of printing, making output in misalignment. If so, please follow the following steps: Please move the carriage from left to right after turn on the printer. When touching lightly the right limit switch, the print head carriage stops, which means that the right limit-switch works well; if not, please click the Stop button on tool bar under the printing software and stop the carriage, then check the circuit and shoot the trouble. Please move the carriage from right to left. When touching lightly the left limit switch, the print head carriage stops, which means that the left limit-switch works well; if not, please click the Stop button on tool bar under the printing software and stop the carriage, then check the circuit and make the trouble-shooting. Please move the carriage from right to left. When touching lightly the home position switch, the print head carriage stops, which means that the home position-switch works well; if not, please click the Stop button on tool bar under the printing software and stop the carriage, then check the circuit and make the trouble-shooting. 7)Before printing and after printing, please clean the print head and make the print head in good condition. Please use special cloth or paper with cleaning solution on it to wipe the print head when cleaning the print head. It is suggested to do like this every day before printing, if necessary repeat this work between two printing jobs, which will ensure the output in perfect position. Print head is very important device, the following is cleaning requirement: Please wear gloves, glasses and protective cloth to protect the operation. Please use the professional duster cloth, wipe paper to clean print heads Please use professional cleaning solvent or solution recommended by us to clean the print head and its surrounding; Sucking print heads one by one to take the solvent and ink remained on the print heads surface by the vacuum cleaner; Please don’t scrape the surface of the print head when sucking; After cleaning and sucking please test the print heads. If they are working well or not. Automatic suction is critical to maintain print heads. To keep the print heads jetting please wipe off the remained ink on the print heads surface. Please lacquer the vacuum surface black to prevent the photoelectric cell running. Please clean the print head lightly in uni-direction when cleaning the print head; Please suck the print heads surface completely by vacuum after clean the print head by solvent. 8)Turn on and off the machine strictly in order. 9)Please change the filter every two months; if the filter is clogged, please replace immediately. Drain the ink from the ink tube Disconnect the ink tubes in the two ends of the filter, replace the filter. Reconnect the ink tube and check if they are connected tightly and safely; Make sure if the direction of the filter is in same direction as the direction of supplying ink Note: The filter is a single direction appliance; when connecting, please make sure the flow of the ink is in same direction as the filter. (10)Change the ink tube one time every year We suggest to replace the ink tube every year, if any ink tubes broke unexpected, please replace immediately. Exhaust all inks in the ink tube after turn off the printer and computer; Clean new ink tubes one time by special cleaning solution to get rid of impurity inside the tube and dry the cleaning solution inside new ink tube completely; 11)Cleaning the vacuum cleaner The flexible tube with the vacuum cleaner will diminish after a long time, which will deduct air power from the vacuum cleaner. In this case, changing a new flexible tube with the cleaner is necessary or clean the flexible tube with a few of cleaning solution 6.3 Maintenance of Print Head (Pic 6-1) XJ128 Print Heads 6.3.1 Instruction for Parts of XJ128 print head 6.3.1.1 Actuator Actuator that is not listed on the above picture is located behind of nozzle board. Actuator is made of piezoelectric porcelain crystal and rows of printing ink tubes. Its function is to transform electric power into mechanical press to jet ink drops. 6.3.1.2 Electrical connector Electrical connector is used as an interface for print head connecting outside electric appliance and signal interface 6.3.1.3 Chassis It is kind of installment base of mechanical part for the print head. The metal supports provide basic position with the print head, which help to dispel heat and provide the print head with the heat. 6.3.1.4 Cover It is kind of plastic cover, which protect the actuator, electrical connector, and filter. Any move or change the cover will lose the guarantee from original factory. 6.3.1.5 Colored insulator Colored insulator is used to help identify model of the print head, for example XJ128/200, XJ128/360 or XJ128/200 Plus. Note Colored Insulator Nozzle Plate XJ128/200 XJ128/360 XJ128/200 Plus Blue Black Purple Non-Soakage Non-Soakage Soakage (Pic 6-2) 6.3.1.6 Driver chips Driver chips (not stated on the picture) are responsible for saving and controlling information and send fire- impulse- signal to driver directly 6.3.1.7 Ink inlet and filter XJ128 print head has an ink inlet. It is the only inlet of the ink tube with the print head. There is a stainless metal filter net of 15 um inside print head. This filter is not listed on the above-mentioned picture. Filter is used as closing off deposit and protects the driver and nozzle of the print head. It is the last assistant filter. For the details, please refer to the Chapter 7. 6.3.1.8 Nozzle plate The performance of the nozzle plate is different with different model of XJ 128 print head. Both of them have common construction. Please use different ink supply system and maintenance with different mode of print head. 6.3.1.9 XJ128/200 和 XJ128/360 The standard XJ128/200 and 128/360 printhead are non-wetting nozzle plate, which are spread a special non-wetting coating with on it. Its function is to prevent ink from piling on the nozzle and its surrounding. 6.3.1.10 XJ128/200 Plus XJ128/200 plus printhead uses a kind of wetting nozzle plate. That is to say that thin ink cover shall remain on the face of the nozzle continuously to ensure high quality of out put when printing. 6.3.1.11 Serial number The serial number is listed on the back of the printhead as the above picture. 6.3.2 Print Heads Lifespan Xaar print head jet at least 4000 million drops on the condition that you use certified ink by Xaar Company and printing system. The lifespan and performance of the printheads are affected by the following factors: Compatibility of ink and system Maintenance of the print head Layout of system and working environment 6.3.3 Deposit and Transportation for Print Head 6.3.3.1 Deposit environment It is not allowed to deposit the print head outside the original package. It is recommended to use original package till the print head wears out. The temperature of deposit is from -15°C to 60°C,with the humidity of 10%-90%, non- clotted. Please use a certain quantity of Xaar original cleaning solution to clean the printhead when getting the printhead from the print head carriage, and then get the cleaning solution from the printhead completely with a purged and filtered air. This process will be specified in details in following context. Please cover the plastic cover on the face of the nozzle at once after finishing cleaning. Please use anti-static and opacity plastic bag to deposit hold the print head if no original bag available. 6.3.3.2 Transportation Condition Xaar print head along with XAAR original closed package can fit following transportation condition after test. If the print heads were damaged in out of the following transportation condition there isn’t any warranty recourse. XJ128 print heads package is qualified in EN 300 019-2-2 Class 2.3 1999-09 transportation standard test of European Telecommunications Sdandards Institute. Shake X,Y and Z axes 5-20Hz, -3dB/oct, 0.78gRMS, 30 minutes strikes Strike X, Y 和 Z axes,18g, 6 ms, semi-spring,  100  Fall down 1-m-height Min temperature :-15°C Max Temperature:60°C Relative humidity:8-80%,non-clotted 6.3.4 Protecting measure for the print head 6.3.4.1 Cover of nozzle The print head is covered with plastic cover during the transportation. Please take off the cover carefully when using the print head. 6.3.4.2 Maintenance of nozzle plate It is very important step for the print head. There are two models with non-wedding coating with the nozzle plate, which is used to prevent from piling extract ink on the nozzle plate. Please avoid doing any harm to this face, and any harm will destroy of quality of output of printing. Please keep away all external press away to prevent from inlet, ink channel and cable with the print head destroying 6.3.4.3 Anti-static Measure Print head is a very sensitive chip. Any static electricity will do a big harm to the print head. Please uncover and deal with this product in an anti-static bag. Please follow the right process and step when you dealing with the printhead, for example, wearing anti-static wrist chaplet and inductive electricity working pad. 6.3.4.4 Plug and Pull out Print head Prohibited It is strictly prohibited to install or get off the printhead with the power on, which will destroy the printhead heavily. 6.3.4.5 Protection for the Printhead Electric Inlet (Pic 6-3) The pin number on the port Electric inlet socket is a 30-pin-socket connector. Please don’t plug in wrong position. The AMP socket is a welding chip. Please try to decline the power as possible as your can, when you plug the printhead. Please use the flexible signal cable when you connect the printhead with the electric driver. Be sure not make the printhead socket -pin bend. 6.3.4.6 The Order of Turn-on and Turn-off Power for the Printhead Wrong order of Turn-on and Turn-off power for the print head will conclusively burn IC inside the printhead. Please keep enough time to let the capacitances inside the print head charge power and release power, which is very strict process. It is strictly not allowed to turn on or turn off the power for the printhead when mounting or moving off the printhead from its carriage. 6.3.4.7 Using Suitable Ink with The Printhead It is very important to use Xaar- Company -certified ink with the printhead. In order to keep quality performance of the ink, please strictly follow to relative regulations for deposit and transportation of ink. Please keep in mind that you never use the ink out of expiration, which will affect performance of printhead or destroy the printhead 6.3.4.8 Compatibility for Material of Ink-supply System It is very important factor if that material of ink-supply system is compatible with ink, which will affect the lifespan and high performance of printhead. Every spare part which is wetted by ink will react chemically and release new chemical stuff, which will affect the performance of the printhead. Different factory uses same material may make their products with completely different compatibility. 6.3.4.9 Ink Filtrating There is a filtrating -net inside the printhead, which prevent from thin dust into the printhead, which may lead printhead clog. If this filtrate-net is clogged in some way, which will increase the ink pressure ratio and then decline print head performance. This filtrating-net is non-changeable and noncleanable. In order to keep the performance and lift span of printhead, it is required to filtrate the ink before the ink arrive the printhead. The ink filter with the printer is one that is 5um changeable filter. It is recommended that you change the ink filter after a certain period of time. 6.3.4.10 urging Ink-Supply System. It is suggested that to clean and dry all spare parts which contact ink before the ink goes through the ink-supply system. 6.3.4.11 Cleaning of New Printhead Xaar Print head takes a serial of testing before leaving for user, which may cause to keep some testing liquid inside the printhead. All remain liquid inside the printhead may not compatible with user’s ink, which asks a uniform cleaning process. That is to say to use certified cleaning solution in right way to clean new print head. It is strongly suggested that you use Xaar original cleaning solution to clean printhead first, and then use compatible cleaning solution to clean the printhead again. 6.3.4.12 Process of First Jetting Ink for New Printhead (Pic5-4)XJ128 Printhead Ink Tube Connection (Spraying Down) (Pic5-5)XJ 128 Printhead Installation (Side Spraying Vertically) First process of feeding ink is a very important, which affect the performance and stability of the printhead. Please try best to exhaust all air out of printhead and ink-supply system. Feeding ink at first time successfully or not is due to following factors, which include position of put printhead and flow speed of feeding ink. It is very common way to put the printhead in “spraying down” way. It is very difficult put way. You shall use 0.5 and 1.5 pa pressure to feed ink, using different pressure to spray 5 seconds and repeating it for 5 times is better The best way to feed ink is to let inlet down. “Side spraying vertically” installation is to use less than 0.5 pa press feed ink into the printhead slowly. The ink will flow from the inlet during feeding ink. Please feed ink about 5 or 6 second and don’t stop feeding until the inks flowing from the inlet will not burble It is also recommended that you should adopt vacuum -cleaning and pressure feeding way to feed printhead. Every way takes 5 seconds and repeating 10 times is better. Please let fed-full-ink print head have a rest for 30 minutes, which will prevent from tinny air bubble piling on the filter inside the printhead. 6.3.4.13 First Using Print head Please follow to the following maintenance to protect the printhead beginning at the first time of using printhead Please note that you use a few ink spray and clean the printhead for XJ128 printhad is non wetting coating type of printhead. This function of this kind of non wetting coating is to wipe off the ink on the nozzle plat and it start printing when the nozzle plate is dry. XJ 128/200 plus printhead need a certain quantity of ink cleaning and wiping complete nozzle plate, which will help to put a thin layer of ink on the nozzle plate. Uniform and thin layer of ink on the nozzle plate is very important and necessary for operation and high performance of printhead. Wetting coating nozzle plate needs a period of protection, which will make the nozzle plate create a union player of ink film before using the printhead. XJ128 printhead is ready for use after going through suitable ink feed- and- clean process. 6.3.5 Maintenance, Stability and Life Span of Printhead Maintenance is the core to keep XJ128 print heads performance and stability. XJ128/200 & XJ128/360 print heads are equipped with non-wet coating (NWC), its maintenance is different from XJ128/200 plus. Since XJ128 plus print head uses a wet coating nozzle plate, it is critical to keep one layer of thin oil film on the nozzle plate surface. Only this measure will keep the print head running normally under an appointed working frequency for a long time. Its different factor asks the nozzle plate not dry, which brings about high performance of print head 6.3.5.1. The Reason of Maintenance of Print head Main Reasons to maintain print heads: Keep Lift span Keep Reliability Keep High Performance The extent of maintenance will directly affect the print head working Cleaning ink on the nozzle plate and exhausting all air out in the channel. Keep a thin layer of ink film on the nozzle plate of XJ128 nozzle plate. All these factors are due to working environment, working load, ink type and printing media. 6.3.5.2. Maintenance Methods A. Operation Maintenance It is a kind of maintenance during the printing. B.Short Time Maintenance It is kind of maintenance during stop period. For example, making maintenance before the printing or finishing printing. C. Long Time Maintenance It is kind of maintenance after working for a day or turning off the power for whole system, that is to say it is a kind of maintenance when stop working. The way of maintenance includes cleaning the print head using cleaning solution or using a closed cover to cover the print head. 6.3.5.3.Maintenance Way Please use one or combined way: A. Pressing cleaning Pressing cleaning technology has two functions: Cleaning air and duty stuff inside the nozzle channel Cleaning duty stuff on nozzle plate Please increase the press of ink- supply slowly till you exhaust all ink out of nozzle channel. The way is as following picture: (Picture5-6) Note: 1 kPa=10 mPa 100 mm ink column If the operating temperature is different from its working temperature, pressing cleaning printhead will decrease the temperature and thus affect the performance of printhead. So, it need heating itself before restart running. One of no need reheating is to increase temperature before the ink into the printhead. B. Vacuum Cleaning In order to make this cleaning way perfectly, it needs an ideal closed surrounding around the nozzle plate. Also, please only use soft material; otherwise it will hurt the nozzle plate when cleaning. C. Wiping Cleaning It is normally to wipe the print head with a piece of soft cloth. Please just wipe in one direction. If you wipe go- and -back, it will take other duty chips on the nozzle plate. The best way to wipe is to move at straight angle against nozzle rows. In order to prevent from hurting the nozzle plate, please do not wipe the nozzle plate when it is dry. Normally, wiping goes after spray cleaning. Wipe cleaning is only used with XJ128/200 plus print head. Please do not use wipe cleaning with XJ128/200 and XJ128/360, which are not wetting coating nozzle plate. Wipe cleaning on the XJ128/200 and XJ128/360 may hurt their nozzle plates. D. Vacuum Cleaning It has two important functions: Cleaning extra ink on the nozzle plate Cleaning dirty stuff on the nozzle plate When cleaning the dirty stuff on the nozzle plate, please make sure not let the vacuum cleaning tube contact the nozzle plate. If so, it will hurt the print head coating forever, especially XJ128/200 and XJ128/360 no wetting coating. Vacuum cleaning is normally used for cleaning the ink remains on the print head after spraying cleaning. It is very ideal maintenance way for non-wetting-coating print head type. E.Absorbing Ink Plate When XJ128/200 and XJ128/360 print head are used along with some inks, you may need a kind of “sucking ink” maintenance skill. Absorbing ink plate shall be qualified absorbable cloth or sponge. Please note that it is not allowed to mop the print head horizontally, otherwise the non-wetting-coat will be destroyed. Sucking cloth or sponge should contact thin ink layer film instead of nozzle plate. You’d better just use this kind of cleaning way on the non-wetting coating nozzle plate. F. Ink Flashing If the print head full of ink inside, stops working for a long time, the inside ink mixing air will change the quality in some way. Therefore, it affects performance of print head and then even clog nozzle. Ink flashing is a kind of skill, which makes fresh ink flowing through nozzle by continuously flashing. The quantity of flashing ink and frequency depends on the ink, system appliance and experience. G. Covering Covering is a kind of processor to prevent the nozzle from dust and destroy when print head is not working. 6.3.6 Printhead Temperature Internal Energy Controlling print head temperature is very important for making print head working stable. The print head create heat when the print head print or stop printing if the print head is power on. The highest absolute temperature of the print head can not exceed 55 °C. If exceeding 50°C, it will destroy the print head definitely. Following factors affect working temperature of print head: ‧Created by print head itself (radiator) ‧Created by practice (mechanism and liquid themselves) ‧Ink type ‧Internal Energy (electron parts) ‧Environmental Energy Dissipate The highest energy of the print head is 6 watt. The heat of XJ128 print head is between 1 watt and 2 watts. The effective release heat of the print head is chassis. 6.4 Maintenance of Printer Mechanical System Please often fasten the screws with moving part of the printer Oil the rail guide one time every week. Oil the bearings one time every half year Refasten the screws on the print head carriage every month Refasten every parts one time every yea Chapter 7 Trouble-shooting Misalignment 1) Check if the carriage belt is loose or worn out; if so, tighten the belt or replace it. 2) Check if the belt in the servo reducer box is loose or worn out; if so, please adjust or replace it. 3) Check if the software parameters are wrong or not; if so, please reset the bi-direction parameter. The pump keep working although the ink overflowed from sub ink tank from the air intake. 1) The CMYK floater cable is not connected to corresponding sub ink tank. 2) Sub ink tank is defective, replace it. 3) The floater cable is defective, replace it. 4) The ink supply board is defective, replace it The print-head is clogged 1)Working environment does not fit indoor temperature 20-28, humidity 40%-70% 2)The print-head pressure is too low, the print-head pressure doesn’t meet 32-33V pressure 3)The filter is broken. Replace it. 4)Bad ink quality. Change it. 5)Level of secondary ink tank is not right. Adjust secondary ink tank to right level 6)The print-head is worn out. Replace it. Output of printing blurs, not with high resolutions 1) The software parameters are not set up right, adjust the software parameter, and make bidirectional calibration and stepping calibration. 2) The print-head is away from the media is too far. Please lower the print-head carriage. 3) The print-head carriage wobbles. Please adjust the print-head carriage. 4) The servo parameters are not right. 5) The print-head places are not installed in right position White or black banding on the output 1)The print-head is clogged. 2)The position of print-head is not fit. Please adjust it (former and back). During media movement, the joint of per pass appears white banding The value of stepping motor stepping is too big. Reduce stepping value in the software. During media movement, the joint of per pass appears black banding The value of stepping motor stepping is too small. Increase stepping value in the software. The ink pump does not supply ink. The ink pump is broken. Change it. The ink-supply-board is broken. Change it. The ink-supply power is broken. Replace it. Signal cable for the floater is broken. Replace it. The ink box damages. Replace it. The print-head does not jet ink 1)The color distributive board powers (5V, 35V) are out of order. 2)The print head board, color distributive board, is broken. Replace it. 3)The print head chip is broken. Replace it. 4)The software isn’t set right. Please set up parameter according to the manual. 5)One of print-head or one of print-head chip is broken. The software cannot find the USB dongle. Choose instdrv.exe in C: \MAINTOP\DTP and set it up, and then re-start the computer. The machine couldn’t step 1. 2. 3. Check if the transformer board 5v and 24v voltage are ok or not. Step driver 36v voltage is ok or not. The pulse signal cable is not connected well The print head does not jet ink or some print head is out of order Check if one of print head chip is loose and the needle foot of print head chip is broken. Check the PCI card connection situation. Suck nozzles of the print head by hand. The carriage doesn’t move or doesn’t move normally: The power board didn’t out put 48V correctly, or the servo motor or the encoder has proble.m. The turn on the any button on panel but no power: The panel or the power distributive board has problem. The printing cannot find the media size The raster sensor has problem. The carriage moves to the end of the rail The media sensor has problem. The carriage cannot stop at home position The size sensor or the distance switch has problem. The ink supply is not normal The ink supply or the ink tank has problem. The small print head boards indicator keeps bright after turn on print heads power The small print head boards has problem or are not inserted well. The color board power cable must be connected well in both ends, or it will damage the print heads. The cable in both main board end and color board end must be connected correctly, or the printing will have problem. The cable in both color board end and small print heads end must be connected well or it will damage the print heads. The floater cable cannot be connected reversely, or the ink will be supplied normaly. The distance switch should be connected to the last two end and one of them should be connected to the gournd. All the sensors should be connected well, or the printing or the movement will have problem.