Transcript
Software Patch Release Notes Software version: Supersedes version:
2.3.15287 2.3.15146
Released on: Released on:
18 March 2016 9 February 2016
Software Release Notification Application installation packages for this software release are available for consoles, Windows PC and Mac OSX. Installation of 2.3 version software for the first time on an L5, T4, T2 or I3 will require using the ISO image file to update. Please note, the ISO creation procedure has changed. The new procedure is outlined in technote TBJLT168 which is attached to these release notes. If public release version 2.3.15146 has already been installed on an L5, T4, T2 or I3, consoles can be updated using the console update package. If version 2.3.15146 was not previously installed on your console, you will need to use the ISO image file to update.
New Features and Improvements
Fixture Library o
Updated factory library
Bugs fixed in this release Bug N/A N/A
Description Fixed a USB console driver regression that resulted in read timeouts being ignored DMX output from connected USB consoles now occurs when there are no network adapters (e.g., on a laptop with no Ethernet or with the WIFI adapter disabled (not just WIFI turned off)).
Jands Vista V2 Software Release 2.3.15287
Release Notes 18 March 2016
Jands Pty Ltd, 40 Kent Rd, Mascot, NSW, 2020, Australia Phone: +61 (2) 9582 0909 Fax: +61 (2) 9582 0999 Web: www.jands.com Specifications subject to change without notice. Manufactured by Jands Pty Ltd ACN 001 187 837 Note: While all due care has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur herein.
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Software Problems We ask that users of the software report ALL cases of crashes or incorrect operation to
[email protected]. Please include as much detail as possible, such as: The full software version number you were using and platform. An exported copy of the showfile you were using. Crash logs or diagnostic reports if available. o
On a Linux console diagnostic reports can be generated by pressing CTRL+ALT+DEL and then exporting files in the same manner as crash logs.
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On PC and OSX these are accessed under the "Help", "Export Logs" option. Follow the onscreen instructions to export the files and send them to us for examination.
Detailed information about the problem you were seeing, what you were trying to do, and how you tried to do it. If possible, try to recreate the problem and tell us the steps to recreate it. The three questions that help us help you are:-
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What did you do?
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What did you expect to happen?
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What actually happened?
A video or screen capture of the problem is an excellent way of showing us the bug.
Jands Vista V2 Software Release 2.3.15287
Release Notes 18 March 2016
Jands Pty Ltd, 40 Kent Rd, Mascot, NSW, 2020, Australia Phone: +61 (2) 9582 0909 Fax: +61 (2) 9582 0999 Web: www.jands.com Specifications subject to change without notice. Manufactured by Jands Pty Ltd ACN 001 187 837 Note: While all due care has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur herein.
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Known Issues Bug 4578
Description Cannot export a fixture using the export function Workaround - Console - FTP into the console to obtain file from fixture folder in user directory. PC/MAC – copy file from user library
4752
Can't put a cuelist on an undocked console by drag and drop Workaround - Dock console temporarily
5858
Custom encoders don't indicate which page is selected on LCD No work around available
5886
Fixtures re-appear in chooser after deleting if they had a note attached Workaround - Delete note first, then delete fixtures
5890
Unnecessary dot at cursor in late 2.2 and 2.3 builds No work around available
5903
Issues with resizing dockable windows on consoles No work around available
5927
Booting 2.3 ISO from USB requires user keyboard input to proceed Applies to some T consoles only.
5940
Release timing does not respect custom timings No work around available
5950
Flashing group (htp) fixtures that are midway through playing in a cue cause them to get stuck on Assign the flash button to a Scale (+) instead of an HTP flash. The same can be done for a group fader.
5953
Cloning multi element fixtures causes individual element groups not to clone No work around available
5992
Timecode a few seconds ahead or behind source No work around available
6012
Workspace layout should reset to default for a new show No work around available
6069
2.3 window resizing issues No work around available
6165
Cannot re-use a playback that once had a locked item on it that has since been deleted Workaround - Delete page on playback. Items can then be placed on the playback.
Jands Vista V2 Software Release 2.3.15287
Release Notes 18 March 2016
Jands Pty Ltd, 40 Kent Rd, Mascot, NSW, 2020, Australia Phone: +61 (2) 9582 0909 Fax: +61 (2) 9582 0999 Web: www.jands.com Specifications subject to change without notice. Manufactured by Jands Pty Ltd ACN 001 187 837 Note: While all due care has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur herein.
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Vista Linux Consoles Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT168
Date: 6 February 2014 Update: 1 June 2015 Author: Susan Twartz Distribution: General Public Preparing Bootable USB Drives for Updating Console from Vista 2.2 to Vista 2.3 Vista 2.3 includes a new installer which makes applying the console image file (the ISO file) much easier for the end user. However, consoles that already have Vista version 2.2.XXXXX or earlier installed must have the bootable USB formatted following this procedure prior to installing Vista 2.3.XXXXX. Please note: Once the bootable USB has been formatted following this procedure it cannot be used for applications other than Jands Vista. Procedure: 1. Download and install “Win32 Disk Imager” http://sourceforge.net/projects/win32diskimager 2. Run the application; 3. Select the little blue folder icon on the right of the “Image File” field.
4. Navigate to the source image file (.img) on your computer
Once you have selected the image file, press open. The application will revert to the screen in step 3. a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Linux Consoles
Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT168
5. Select the USB stick in the “Device” field
6. Select “Write. Your computer may display the following message:
Select “Yes” and continue. 7. Wait for the application to complete. Once it has completed you will receive the following message:
L5 Consoles and I3 Consoles Manufactured After January 2013 (see TBJLT 155) 8. Insert the USB device into a console USB port. 9. Power on console. 10. Press the “F2” button repeatedly while the console boots up until the console goes into the BIOS menu. (The screen will be upside down.) The following dialogue box will appear: a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Linux Consoles
Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT168
11. Select “No” and press
. 12. Using the navigation arrows on the keyboard, navigate to the “Boot Menu” and press .
13. The console will display the available Boot parameters 14. Navigate to “Hard Drive BBS Priorities” and press . The console will display the current boot device order.
15. Select “Boot Option #1” and press . The console will display a list of the bootable devices it has found. 16. From this list highlight the device that is the USB FLASH drive you wish to boot from and press .
Bootable USB
17. Press “Esc” to exit a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Linux Consoles Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT168 18. Navigate to the “Save and Exit”. 19. The system will now ask you to save all settings. Select “Yes” and press .
The system will now exit the BIOS menu and boot from the USB device. There is no requirement to reverse this process when booting the console normally. T Consoles and I3 Consoles Manufactured Prior to January 2013 20. Insert the USB device into a console USB port. 21. Power on console. 22. Press the button repeatedly while the console boots up until the console goes into the BIOS menu. Select “Advanced BIOS Features”.
a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Linux Consoles Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT168 23. In the Advanced BIOS features menu navigate down to first boot device and press Please note ‐ if your console has the option to select HDD Boot Priorities in this menu, please select that option.
The actual hardware listed under this option may vary depending on the version of CPU tray contained within the console. 24. Navigate to the USB drive and press <+> to ensure the boot priority is changed to the USB drive first. Please note ‐ your console may not allow you to rpess the <+> button. If this is the case, press the "page up" button instead. 25. Press “Esc” to exit 26. Navigate to the “Save and Exit”. 27. The system will now ask you to save all settings. Select “Yes” and press .
The system will now exit the BIOS menu and boot from the USB device. There is no requirement to reverse this process when booting the console normally. All Consoles Once the boot priority of the drives has been set, the console will go through the process of installing the image file. a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Linux Consoles Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT168 Note: T consoles will get to this screen below and the user will need to press once the boot message appears as illustrated below:
28. To install the dual boot software make sure that both the Vista1 and Vista2 check boxes are selected and click the Next button.
The Confirm Installation window will open. 29. Select a Hard Disk to install to in the Target Disk Device box and select ‘Yes’ in the Proceed with Installation box. a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Linux Consoles
Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT168
30. Select ‘Initialise’ in the Partitions box, or if Vista V2 has been installed previously select ‘Re‐ use’, and click on the ‘Next’ button to start the installation. Note this will completely erase the hard disk – be sure you have already backed up any important data. 31. When the installation is complete, click the ‘Next‘ button
32. Click the finish button to eject the CD (if present) and shutdown the console. Remove the USB drive or CD from the console. When the console has fully shut down, press the Power button to restart the console
a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Linux Consoles Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT171
Date: 8 September 2014 Author: Susan Twartz Distribution: General Public Creating a Bootable USB on OSX This procedure outlines an option for users to create a bootable USB on OSX using a third party application. This does not represent an endorsement of this application by Jands. Users should exercise discretion when downloading and using third party applications. Preparation Download the console image file to your computer. Obtain a USB drive formatted FAT32. Procedure 1. Download ApplePi‐Baker application (http://www.tweaking4all.com/downloads/raspberrypi/ApplePi‐Baker.zip)
2. Double‐click on the ApplePi‐Baker.zip file or “right‐click” on it and select “Open With” Archive Utility. This will create ApplePi‐Baker.app bundle. 3. Insert the USB drive. 4. Run the ApplePi‐Baker application.
a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Linux Consoles Product Class: Lighting Console
Tech Bulletin #TBJLT171 5. Type the password in the ‘Admin Password’ in the dialogue when it appears .
Technical Bulletin
You will then be in the ApplePi‐Baker menu. 6. In the ‘Pi‐Crust : Select SD‐Card or USB drive’ section on the left side, select the USB drive to be formatted. Make sure this disk is a correct one.
7. In the ‘Pi‐Ingredients: IMG Recipe’ section on the right size, using the ‘ ’ button locate the console installer disk image file (.img). For example: Byron_Console_Image‐L5‐ 2.3.13183.img
8. Click the ‘
’ button
a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Linux Consoles
Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT171
9. As the application writes to the USB drive, ApplePi‐Baker will show a red progress bar and message in the red ‘Baking IMG recipe ... X.Y Mb/s – ETA: X min. Y sec.’
10. When it has completed a dialog will appear saying ‘Your ApplePi is ready!’ with instructions to eject the USB drive. This can be done in a Finder or Disk Utility applications (as with any other USB sticks or SD‐cards);
a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Linux Consoles Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT181
Date: 6th November 2015 Author: Susan Twartz Distribution: General Public Common Issues Experienced by Users When Creating and Updating Consoles via Bootable USB When updating Linux consoles using a bootable USB, some users experience problems. This technote lists a number of solutions that resolve the most common issues. The console does not successfully complete the update 1. The USB drive is too small and needs to be clear of any other data. It needs to be a minimum of 4GB. 2. During the download process, the computer has decompressed the .img file. Check the file properties on our website against what has been downloaded to make sure they are the same. If they are not, check the file association actions in the program being used to download. For example on a PC you may have to set the file associations on both Internet Explorer and WinRAR to do nothing but download .img files. If you are downloading with Safari on a Mac and the download has the wrong name or filesize you may need to turn off Safari's 'Open safe files after downloading' option. To do this: On the Safari menu select the Preferences option. On the General tab of the Preferences window uncheck the 'Open safe files after downloading' box. Do not use Google Chrome to download these files. Chrome is written to automatically decompress these file types and the settings cannot be overridden by the user. 3. The date and time on the console is incorrect and is set to a date and time prior to when the software was compiled. Change the date and time to the current time. The console does not update even though the bootable USB was selected in the BIOS The USB drive has an illegal character in it's name. These include spaces, /*‐ etc. It's often the case that you will see it to set the boot priority in the BIOS but then Linux will not see it to boot from it. The simple work around is to rename the USB. a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Application Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT176
Date: 3 November 2014 Author: Susan Twartz Distribution: General Public Instructions for Installing the Vista v2 Windows Package These instructions outline the procedure for installing Vista v2 on a PC. Note: Users must have full administrator access to install and run the application. Procedure: 1. Download the Windows installer package from http://jands.com/support‐vista‐ v2/download/ to the PC. 2. Close all open applications. 3. Disconnect/switch off all Jands Vista USB devices. 4. If an earlier version of Vista V2 is already installed on the PC, there’s no need to un‐install it ‐ simply install the new version over the top of the old one. 5. Launch the Vista V2 Windows Installer file by double clicking on the Byron Windows Installer icon.
6. Click ‘Next’.
a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Application
Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT176
7. A location for the installed files is selected automatically. If required you can change the location by selecting “Browse” and selecting the desired loction. Click ‘Next’.
8. A location for the User Data folder (your show files etc) is selected automatically. If required you can change the location. Click Install.
a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Application
Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT176
The following screen will appear as the application is being installed:
9. When the installation is complete, click Finish.
The application is installed and ready to use.
a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Application Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT177
Date: 13 August 2015 Author: Susan Twartz Distribution: General Public Instructions for Installing the Vista v2 OSX Package These instructions outline the procedure for installing Vista v2 on a MAC. Note: Users must have full read/write access to install and run the application. The Vista v2 software can be installed on an Apple Mac running OSX Snow Leopard or later. Installation overview Procedure: Installing the Vista software for the first time involves the following steps: • Installing the Vista application • Installing the Sentinel Runtime environment (only required if you have purchased a Vista licence dongle) • Setting a location for your VistaData folder. Your show files, modified fixture files and any other user generated data will be stored in this folder. Note: If you are updating an existing version of Vista with a build number of 11191 or lower please read the ‘Updating from v2.2.11191 or earlier’ section carefully. 1. Download the OSX installer package from http://jands.com/support‐vista‐v2/download/ to the PC. 2. Close all open applications. 3. Disconnect/switch off all Jands Vista USB devices. 4. Double click on the downloaded Byron_OSX_Installer .dmg file to open the installer window on your desktop. 5. Drag the Vista v2 icon to the Applications folder shortcut.
6. In the Applications folder on your hard disk open the Vista V2 folder and double click the Byron icon to launch the software. 7. Follow the on‐screen instructions to set up Vista for the first time. a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Application
Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT177 Additional software installs The ‘Extras’ folder contains the following software:
Sentinel Runtime.dmg If you have a Vista licence dongle and this is the first time you have installed Vista you must install the Sentinel software. You do not need to install the software if you are using Vista in demo mode. To install Sentinel Runtime: 1. Double click on the ‘Extras’ folder to open the Sentinel Runtime window on your desktop. 2. Double click on the ‘Install Sentinel Runtime environment’ icon to start the installation. 3. Click ‘Continue’ when you see a message saying “This package will run a program to determine if the software can be installed…..” 4. The software will be installed. Note: If you see an alert message that “Sentinel Runtime can’t be installed on this computer.” it indicates the software has already been installed. If you want to re‐install you must uninstall the existing version first. Install Driver for UD512 To install the drivers for the Vista UD512 do this: 1. Open the installer file (see screenshot above) 2. Open the Extras folder 3. Double click the InstallUD512Driver.app icon to run the UD512 solution. Restart your Mac, open Vista and finally connect the UD512. Setting the location for your data When you run Vista v2 for the first time you must choose a location for your VistaData folder. Your show files, modified fixture files and any other user generated data will be stored in this folder. To do this: a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista Application
Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT177
1. In the Applications folder on your hard disk open the Vista V2 folder and double click the Byron icon to launch the software. Vista will open the ‘Choose a location for your VistaData folder’ window. 2. Navigate to the location you want to use. The recommended location is /Users/yourusername/ 3. Click ‘Choose’ to set the location. Vista creates a new folder (VistaData) in the location you selected in step 2 4. Vista will open. Updating from v2.2.11191 or earlier If you are already using Vista v2 (Byron) version 2.2.11191 or earlier be sure to make a backup copy of your ‘UserData’ folder. This folder is normally located inside the Vista2 folder which is inside your Applications folder (/Applications/Vista2/UserData). The latest installer does not overwrite or replace any files in this folder and it will still be usable after the new version is installed. To update from v2.2.1191 or earlier follow these steps: 1. Make a backup copy of your ‘UserData’ folder. 2. Install the new Vista software (see Installing the Vista software above) 3. Locate the new Vista V2 folder, inside the Applications folder. Open it and double click the Byron’ icon to launch the program. 4. When the new version opens, it will search for your UserData folder and if it is currently located inside the Vista2 folder the installer will copy all files to the location you choose. The recommended location for the new VistaData folder is inside your user folder (i.e. /Users/yourusername/) 5. Note: If you have a Vista v2 (Byron) icon on your Mac Dock it will still open the old version. You should delete it and add a new shortcut by first locating the new Vista V2 folder, inside the Applications folder, then dragging the Byron application icon to the dock.
a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista UD512 Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT173
Date: 1 February 2016 Author: Susan Twartz Distribution: General Public Installation Instructions for the UD512 This procedure outlines the procedure for installing the Vista UD512 in Vista software versions 2.3.15106 or later. Parts Required Vista UD512 USB to DMX Device Host Computer Procedure PC Instructions To get your UD512 Interface going: 1. Turn on the computer and wait for it to fully start. 2. Install and launch the Vista software (see the documentation supplied with the software). 3. Connect the Vista software dongle to a USB port on the computer. 4. Connect the UD512 directly into a spare USB output port (Type A) on your desktop computer. 5. The computer will respond with a “Found new hardware” dialogue box asking “How do you want to search for driver software?” Select “Browse my computer for driver software”.
a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista UD512 Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT173 6. When the computer displays the options of where to browse for the drivers, select the option “Let me pick from a list of device drivers” then select “Next”.
7. The computer will ask you to select the device driver you want to install for this hardware. Select the FT232R USB UART and click “Next”.
Note: Some installations may offer the Vista UD512 in this dialogue. Do not select that driver as it will only work in older Vista software versions. a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista UD512 Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT173 8. The driver will then continue the installation. Once complete, the following message will be displayed:
9. Once the installation has completed, disconnect the UD512 and then reboot the Vista application. Reconnect the UD512 once the application has fully booted. The UD512 interface isn’t recognised (PC only) Some versions of Windows assign a default “Serial Converter” driver which doesn’t work with the UD512 Interfaces. Additionally the original “FTDI FT8U2XX” was found to be lacking and the Vista UD512 driver is not compatible with Windows 8.1 or later. This has been replaced by the FT232R USB UART in Vista version 2.3.15106 and later versions. Procedure The following assumes that you have installed the Vista application software and associated drivers normally. 1. Plug in the UD512. Windows will automatically detect the new device and install the incorrect “USB Serial Converter” driver(s). 2. Open the “Device Manager” 3. Expand the “Universal Serial Bus controllers” menu. a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista UD512
Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT173
4. Right click on the first device labelled “USB Serial Converter” and select “Update Driver...” from the popup menu. This will launch the Hardware Update Wizard. 5. The computer will respond with a dialogue box asking “How do you want to search for driver software?” Select “Browse my computer for driver software”.
a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista UD512 Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT173 6. When the computer displays the options of where to browse for the drivers, select the option “Let me pick from a list of device drivers” then select “Next”.
7. The computer will ask you to select the device driver you want to install for this hardware. Select the FT232R USB UART and click “Next”.
Note: Some installations may offer the Vista UD512 in this dialogue. Do not select that driver as it will only work in older Vista software versions. a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista UD512 Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT173 8. The driver will then continue the installation. Once complete, the following message will be displayed:
9. Once the installation has completed, disconnect the UD512 and then reboot the Vista application. Reconnect the UD512 once the application has fully booted. Mac OSX Instructions To get your UD512 Interface going: 1. Turn on the computer and wait for it to fully start. 2. Install and launch the Vista software (see the documentation supplied with the software). Note that Vista software version 1.8 or later must be installed to operate a UD512. To do this:‐ 3. Open the installer file 4. Open the Extras folder 5. Double click the InstallUD512Driver.app icon to run the UD512 solution.
a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
Vista UD512 Product Class: Lighting Console
Technical Bulletin
Tech Bulletin #TBJLT173
6. Restart your Mac, open Vista and finally connect the UD512. 7. Connect the Vista software dongle to a USB port on the computer. 8. Connect the UD512 directly into a spare USB output port (Type A) on your desktop computer. The UD512 Interfaces appear in the Patch window under the “Connect Universes” heading. To obtain the best performance from your UD512 Interface it’s recommended it be plugged directly into a USB port on the host computer, if possible.
a i l a r t s u A 0 2 0 2 W S N t o c s a M d a o R t n e K 0 4 d t L y t P s d n a J u a m o c s d n a j w w w 9 9 9 0 2 8 5 9 2 1 6 + x a F 9 0 9 0 2 8 5 9 2 1 6 + e n o h P Note: While all due care and attention has been taken in the preparation of this document, Jands Pty Ltd shall not be liable for any inaccuracies or omissions which may occur therein
