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Vt21b Tabletop - Vartech Systems Inc.

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Solutions for Demanding Applications VarTech Systems Inc. Industrial CRT and Flat Panel Displays VT21B Tabletop 21” Auto Sync Color Display For Model: VT21B-DG User’s Guide Read these instructions completely before attempting to operate your new Color Display. 21” Fast Scan Tabletop User Guide 150-057 TABLE OF CONTENTS Sections Page 1 Safety Warnings 1-2 2 FCC Statement 3 3 Installation 4 4 Controls 5 Menu Features 6-11 Highlight Zone 12 5 Power Management 13 6 Pin Assignments 14-15 7 Troubleshooting Guide 16-18 8 Self Test Feature 19 9 Specifications 20 21” Fast Scan Tabletop User Guide 150-057 Section 1 SAFETY WARNINGS RISK OF ELECTRIC SHOCK! DO NOT OPEN!!! WARRANTY VOID IF CASING IS REMOVED. CAUTION: To reduce the risk of electric shock, do not remove cover (or back). No user serviceable parts inside. Refer servicing to qualified technician. WARNING TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS MONITOR TO RAIN OR MOISTURE. “HIGH VOLTAGE EXISTS ON THE CATHODE-RAY TUBE ANODE LEAD OF THIS MONITOR. BEFORE SERVICING, DETERMINE THE PRESENCE OF HIGH VOLTAGE BY CONNECTING THE H.V. METER BETWEEN THE ANODE OF CRT CAP AND CHASSIS ONLY.” CAUTION 1. Keep monitor away from excessive dust, high temperature, moisture or direct sunlight. 2. Use in well ventilated area and do not cover ventilation openings. 3. Unauthorized modifications of this equipment or substitution or attachment of not shielded connecting cable may cause excessive interference. 4. When the monitor is not in use for a long time, turn off power switch. -121” Fast Scan Tabletop User Guide 150-057 IMPORTANT SAFETY INSTRUCTIONS Prior to using this product, please ensure that you have carefully followed all the procedures outlined in the user’s manual for this product. 1. 2. 3. 4. Read all of these instructions. Save these instructions for later use. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 5. Do not use this product near water. 6. Do not place this product on an unstable cart, stand or table. The product may fall causing serious damage to the product. 7. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, those openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided. 8. This product should be operated from the type of power source indicated on the marketing label. If you are not sure of the type of power available, consult your dealer or local power company. 9. This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of grounding type plug. 10. Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. 11. If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed theextension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. 12. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 13. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to service personnel. 14. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance, indicating a need for service. -2- 21” Fast Scan Tabletop User Guide 150-057 Section 2 FCC STATEMENT FCC CLASS A STATEMENT The equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference in a business installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in strict accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measure: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and the receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Shielded interconnected cables and shield power cords must be employed with this equipment to insure compliance with the pertinent RF emission limits governing this device. Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. -3- 21” Fast Scan Tabletop User Guide 150-057 Section 3 INSTALLATION INSTALLATION 1.Be sure your cable(s) are attached to the respective graphics board. 2.Set the BNC/D-SUB Source for video input 3.Connect the AC power cable to a properly grounded outlet. 4.Boot your computer. Turn on the monitor power. The power LED indicator should be illuminated. If your monitor screen remains blank, check your video controller and computer system. -4- 21” Fast Scan Tabletop User Guide 150-057 Section 4 CONTROLS Button Description 1 HIGHLIGHT BUTTON 2 EXIT BUTTON Use this button to Exit the active menu or the OSD. ADJUSTMENT BUTTONS These buttons allow you to highlight and adjust items in the menu. All menus automatically save your adjustments 3 seconds after you stop adjusting the setting. 3 Function The Highlight Zone ensures clear images on TVs, video conferencing systems or photos by emphasizing a certain area on the screen. Brightness To increase brightness press ▲ To decrease brightness press ▼ Contrast To increase contrast ratio press ► To decrease contrast press ◄ 4 MENU BUTTON Use this button to open the OSD and activate a highlighted menu item. 5 POWER INDICATOR The power LED is green when the display is in normal operation. LED blinks green once as the monitor saves your adjustments. See Power management section for additional information. 6 POWER BUTTON Use this button to turn the monitor on and off. AUTOMATIC SAVE Whenever you open the on-screen menu and allow an adjustment window to remain active for about 3 seconds without pressing another button, the monitor automatically saves any adjustments you have made. These changes are saved into a user area in the monitor. User areas are reserved according to the signal frequency from your computer. The monitor can save adjustments for up to 10 user modes. It has 8 factory preset or preload modes, one for each signal frequency as listed in Display Modes Chart. If you have made no adjustments, the on-screen menu disappears and the monitor does not save anything. To exit without saving the changes you have made, press the EXIT button before the 3 seconds elapse. -521” Fast Scan Tabletop User Guide 150-057 DIRECT-ACCESS FEATURE : This feature can be accessed quickly, at the touch of one button. When you finish making adjustments to a feature, push the EXIT button to turn off the menu or allow the OSD to time out and disappear automatically. Feature Function OSD Lock/Unlock This function allows you to secure the current control settings so that they cannot be inadvertently changed. You can unlock the OSD controls at any time by using the same procedure. Push and hold the MENU button for 10 seconds or more to Lock or to Unlock. MENU FEATURES: The following features can all be accessed using your monitor’s on-screen menu system. Follow the instructions below to adjust the features. Once you are finished making adjustments to a feature, push the EXIT button to return to the main menu, then push EXIT again to turn off the menu. Feature Function POSITION / SIZE Position Size Zoom Position Changes the position of the monitor’s entire display. 1. 2. 3. 4. 5. With the menu off, push the MENU button. Push the ◄ or ► button until the POSITION / SIZE screen is displayed. Push the ▼ or ▲button to select Position. Push the MENU button to open the Position adjustment screen. Use the ▼ and ▲ buttons to change the Vertical Position of the monitor’s viewing area. 6. Use the ◄ and ► buttons to change the Horizontal Position of the monitor’s viewing area. Size Zoom Changes the size of the monitor’s entire display. 1. 2. 3. 4. 5. With the menu off, push the MENU button. Push the ◄ or ► button until the POSITION / SIZE screen is displayed. Push the ▼ or ▲ button to select Size. Push the MENU button to open the Size adjustment screen. Use the ▼ and ▲ buttons to change the Vertical Size of the monitor’s viewing area. 6. Use the ◄ and ► buttons to change the Horizontal Size of the monitor’s viewing area. To get a close-up or a longshot view of the monitor’s viewing area. 1. 2. 3. 4. 5. 6. With the menu off, push the MENU button. Push the ◄ or ► button until the POSITION / SIZE screen is displayed. Push the ▲ or ▼ button to select Zoom. Push the MENU button to open the Zoom adjustment screen. Use the ◄ button to decrease the screen viewing area. Use the ► button to enlarge the screen viewing area. -621” Fast Scan Tabletop User Guide 150-057 MENU FEATURES CONT. Feature 1 Function COLOR 1 2 3 4 Color temperature is a measure of the “warmth” of the image colors. The available range is between 5000 to 9300K. Follow these steps to change the color temperature and adjust individual R,G,B color control. Note: Recall does not reset the color settings. Color1 1. With the menu off, push the MENU button. Push the ◄ or ► button until the “Color” screen is displayed. 2. Use the ▲ or ▼ button to select Color1 3. Push the MENU button to open the “Color1” adjustment screen. 4. Adjust the color temperature as close to the desired temperature as possible using only the ◄ and ► buttons. 5. To fine tune the color hue, use the ▲ or ▼ button to select R(ed), G(reen), or B(lue), then use the ◄ and ► buttons until you reach the desired color. Color2 1. With the menu off, push the MENU button. Push the ◄ or ► button until the “Color” screen is displayed. 2. Use the ▲ or ▼ button to select Color2 3. Push the MENU button to open the “Color2” adjustment screen. 4. Adjust the color temperature as close to the desired temperature as possible using only the ◄ and ► buttons. 5. To fine tune the color hue, use the ▲ or ▼ button to select R(ed), G(reen), or B(lue), then use the ◄ and ► buttons until you reach the desired color. sRGB When you adjust the brightness and Contrast after sRG mode is selected, sRGB mode exits. (sRGB mode works in Digital input). 1. Push the MENU button. 2. Push the ◄ or ► button until the Color screen is displayed. 3. Push the ▲ and ▼ button to select Color1, Color2 or sRGB. -721” Fast Scan Tabletop User Guide 150-057 MENU FEATURES CONT. Feature Function SCREEN Clear Moire Linearity Focus Convergence Purity Clear Moire A “moire” pattern can appear on your screen, looking like a series of concentric circles or arcs. To eliminate this pattern, use the clear moiré adjustments. 1. 2. 3. 4. 5. 6. Linearity Adjusts the linearity setting when the display image is compressed at the left, right or top, bottom. 1. 2. 3. 4. 5. Focus With the menu off, push the MENU button. Push the ◄ button or ► button until the SCREEN OSD is displayed. Use the ▲ or ▼ button to select Clear Moire. Push the MENU button to open the clear moire adjustment screen. Use the ◄ or ► button to adjust Horizontal Moiré. Use the ▲ or ▼button to adjust Vertical Moire. With the menu off, push the MENU button. Push the ◄ or ► button until the SCREEN OSD is displayed. Push the ▲ or ▼ button to select Linearity. Push the MENU Button to open the Linearity adjustment screen. Use the ◄ or ► button to adjust the Vertical Linearity. Use the focus control when the image displayed on the screen is not sharp in all areas. 1. 2. 3. 4. 5. With the menu off, push the MENU button. Push the ◄ or ► button until the “Screen” OSD is displayed. Push the ▲ or ▼ button to select Focus. Push the MENU button to open the Focus adjustment screen. Use the ◄ or ► button to adjust focus along the left and right areas of the screen. 6. Use the ▲ or ▼ button to adjust the center area of the screen. Convergence Convergence affects picture clarity. Adjust the horizontal or vertical convergence to properly align the color dots that make up the image. 1. 2. 3. 4. 5. 6. Purity With the menu off, push the MENU button Push the ◄ or ► button until the SCREEN OSD is displayed. Push the ▲ or ▼ button to select Convergence. Push the MENU button to open the Convergence adjustment screen. Use the ◄ or ► button to adjust the Horizontal Convergence. Use the ▲ or ▼ button to adjust the Vertical Convergence. Adjusts the color purity of the picture. 1. 2. 3. 4. 5. 6. With the menu off, push the MENU button Push the ◄ or ► button until the SCREEN OSD is displayed. Push the ▲ or ▼ button to select Purity. Push the MENU button to open the Purity adjustment screen. Use the ◄ or ► button to select the adjustment area. Use the ▲ or ▼ button to perform the adjustment. -8- 21” Fast Scan Tabletop User Guide 150-057 MENU FEATURES CONT. Feature Function GEOMETRY Parallel / Rotation Pincushion / Trapezoid Pinbalance Sidepin Corner Pinbalance Corner Parallel / Rotation Adjusts the parallelogram setting when the display is leaning left or right; adjust the rotation setting when the entire display is tilted left or right. 1. 2. 3. 4. 5. 6. Pincushion / Trapezoid With the menu off, push the MENU button. Push the ◄ or ► button until the GEOMETRY screen is displayed. Push the ▲ or ▼ button to select Parallel / Rotation. Push the MENU button to open the Parallel / Rotation adjustment screen. Use the ◄ or ► button to adjust the Parallel setting. Use the ▲ or ▼ button to adjust the Rotation setting. Adjusts the pincushion setting when the sides of the display are bowed in or bowed out; adjust the trapezoid setting when the top or bottom of the display is too large or small. 1. 2. 3. 4. With the menu off, push the MENU button. Push the ◄ or ► button until the GEOMETRY screen is displayed. Push the ▲ or ▼ button to select Pincushion / Trapezoid. Push the MENU button to open the Pincushion / Trapezoid adjustment screen. 5. Use the ◄ or ► button to adjust the Pincushion setting. 6. Use the ▲ or ▼ button to adjust the Trapezoid setting. Pinbalance Adjusts the Pinbalance setting when the sides of the display are bowed towards the left or right. 1. 2. 3. 4. 5. Sidepin Corner With the menu off, push the MENU button. Push the ◄ or ► button until the GEOMETRY screen is displayed. Push the ▲ or ▼ button to select Pinbalance. Push the MENU button to open the Pinbalance adjustment screen. Use the ◄ or ► button to adjust the Pinbalance setting. Adjusts the Sidepin corner correction when the sides of the display are bowed in or bowed out; adjust the Sidepin balance corner correction when the top or bottom of the display is too large or small. 1. 2. 3. 4. 5. With the menu off, push the MENU button. Push the ◄ or ► button until the GEOMETRY screen is displayed. Push the ▲ or ▼ button to select Sidepin Corner. Push the MENU button to open the Sidepin Corner Adjustment screen. Use the ◄, ►, ▲ or ▼ button to adjust the Sidepin Corner corrections. PinBalance Corner Adjusts the Pinbalance corner correction when the sides of the display are bowed in or bowed out; adjust the side pin balance corner correction when the top or bottom of the display is too large or small. 1. 2. 3. 4. 5. With the menu off, push the MENU button. Push the ◄ or ► button until the GEOMETRY screen is displayed. Push the ▲ or ▼ button to select Pinbalance Corner. Push the MENU button to open the Pinbalance Corner Adjustment screen. Use the ◄, ►, ▲ or ▼ button to adjust the Pinbalance corner corrections. -9- 21” Fast Scan Tabletop User Guide 150-057 MENU FEATURES CONT. Feature Function ADVANCED Degauss Recall Video Input Level Sync Input Type D-SUB / BNC Degauss Removes color impurities caused by magnetic fields. Do not use the Degauss feature more than once within a 30-minute period. 1. 2. 3. 4. With the menu off, push the MENU button. Push the ◄ or ► button until the ADVANCED screen is displayed. Push the ▲ or ▼ button to select Degauss. Push the MENU button to execute the Degauss function. The degaussing screen will appear. Note: The monitor may buzz momentarily, the image colors may change and the image will jiggle for a few seconds. These effects are normal. After a few seconds, the degauss main menu will return. Recall CAUTION: This operation resets all of the data in the user memory area for the current timing signal. Resets these monitor settings to their original levels: Position, Size, Pincushion, Trapezoid, Parallelogram, Pinbalance, Rotation, and Clear Moire. 1. With the menu off, push the MENU button. 2. Push the ◄ or ► button until the ADVANCED screen is displayed. 3. Push the ▲ or ▼ button to select Recall. 4. Push the MENU button to open the Recall selection screen. 5. Use the ◄ button to select YES. 6. If you don’t want to reset the monitor, use the ► button to select NO. Note: If you have selected “YES”, all settings listed above will be reset. All other settings will remain the same. Video Input Level Selects the 1.0V or 0.7V Level. Sync Input Type Sets your monitor to the correct type of synchronization. D-SUB / BNC 1. 2. 3. 4. 5. 1. 2. 3. 4. 5. With the menu off, push the MENU button. Push the ◄ or ► button until the ADVANCED screen is displayed. Push the ▲ or ▼ button to select Video Input Level. Push the MENU button to open the Video Input Level selection screen. Use the ◄ or ► button to select 0.7V or 1.0V. With the menu off, push the MENU button. Push the ◄ or ► button until the ADVANCED screen is displayed. Push the ▲ or ▼ button to select Sync Input Type. Push the MENU button to open the Sync Input Type selection screen. Use the ◄ or ► button to select Separate or Sync on Green. Selects BNC or D-SUB. 1. With the menu off, push the MENU button. 2. Push the ◄ or ► button until the ADVANCED screen is displayed. 3. Push the ▲ or ▼ button to select D-SUB / BNC. 4. Push the MENU button to open the D-SUB / BNC selection screen. 5. Use the ◄ or ► button to select D-SUB or BNC. Note: Wait a few seconds, the screen will blank, then display the new image. -10- 21” Fast Scan Tabletop User Guide 150-057 MENU FEATURES CONT. Feature Function MENU Display Timing Menu Position Menu Duration Languages Display Timing Sets the frequency used by the user, the polarity of the operational signals, the default frequency set when you buy the monitor and the resolution level. 1. With the menu off, push the MENU button. 2. Push the ◄ or ► button until the MENU screen is displayed. 3. Push the ▲ or ▼ button to select Display Timing. 4. Push the MENU button to open the Display Timing adjustment screen. 5. Use the ▼ button to see the user control mode and the default mode. Menu Position Changes the position where the OSD menu appears on your monitor. 1. With the menu off, push the MENU button. 2. Push the ◄ or ► button until the MENU screen is displayed. 3. Push the ▲ or ▼ button to select Menu Position. 4. Push the MENU button to open the Menu Position adjustment screen. 5. Use the ◄, ►, ▲ or ▼ button to place the menu in the position you prefer. Menu Duration Sets the amount of time the menu will wait before it turns off. 10 seconds is the default value. 1. With the menu off, push the MENU button. 2. Push the ◄ or ► button until the MENU screen is displayed. 3. Push the ▲ or ▼ button to select Menu Duration. 4. Push the MENU button to open the Menu Duration selection screen. 5. Use the ◄ or ► buttons to select 3,7,10,20, or 50 seconds. Languages Changes the language used in the menu. 1. With the menu off, push the MENU button. 2. Push the ◄ or ► button until the MENU screen is displayed. 3. Push the ▲ or ▼ button to select Languages. 4. Push the MENU button to open the Language selection screen. 5. Use the ▲ or ▼ button to select the language you would like to use. Choose from English, Polish, Magyar, Russian, Swedish, Portuguese, Italian, French, Spanish, or German. Note: The language chosen affects only the language of the OSD. It has no effect on any software running on the computer. -11- 21” Fast Scan Tabletop User Guide 150-057 HIGHLIGHT ZONE Feature Function Highlight Zone Used to execute or cancel the Highlight Zone. Position Size Contrast Color Zoom Sharpness 1. Push the Highlight button. 2. Push the MENU button. 3. Push the ◄ or ► button to cancel, execute or enlarge the entire screen. Moves the Highlight Zone horizontally or vertically. 1. 2. 3. 4. Push the Highlight button. Push the ◄ or ► button to select Screen Position Adjustment Icon. Push the MENU button. Use the ◄ or ► buttons to move the position of the Highlight Zone horizontally. 5. Use the ▲ or ▼ buttons to move the position of the Highlight Zone vertically. Adjusts the size of the Highlight Zone. 1. 2. 3. 4. Push the Highlight button. Push the ◄ or ► button to select the Screen Size Adjustment Icon. Push the MENU button. Use the ◄ or ► buttons to move the size of the Highlight Zone horizontally. 5. Use the ▲ or ▼ buttons to move the size of the Highlight Zone vertically. Adjusts the Contrast of the Highlight Zone. 1. 2. 3. 4. Push the Highlight button. Push the ◄ or ► button to select the Contrast Adjustment Icon. Push the MENU button. Push the ◄ or ► buttons to adjust the Contrast of the Highlight Zone. Adjusts the Color of the Highlight Zone. 1. 2. 3. 4. 5. Push the Highlight button. Push the ◄ or ► button to select the Color Adjustment Icon. Push the MENU button. Push the ▲ or ▼ buttons to select a color from R(ed), G(reen), or B(lue). Push the ◄ or ► buttons to adjust the Red, Green or Blue color of the Highlight Zone. Enlarges or reduces the Highlight Zone. 1. Push the Highlight button. 2. Push the ◄ or ► button to select the Enlargement and Reduction Adjustment Icon. 3. Push the MENU button. 4. Push the ◄ or ► buttons to enlarge are reduce the Highlight Zone. Adjusts the Sharpness of the Highlight Zone. 1. Push the Highlight button. 2. Push the ◄ or ► button to select the Enlargement and Reduction Adjustment Icon. 3. Push the MENU button. 4. Push the ◄ or ► buttons to enlarge are reduce the Highlight Zone. -12- 21” Fast Scan Tabletop User Guide 150-057 Section POWER MANAGEMENT 5 POWER MANAGEMENT FUNCTION This monitor has a built-in power management system called PowerSaver. This power management system saves energy by switching your monitor into a low-power mode when it has not been used for a certain amount of time. The available modes are “On”, “Standby”, “Suspend”, and “Off”. This power management system operates with a VESA DPMS compliant video card installed in your computer. You use a software utility installed on your computer to set up this feature. See the table below for details. Power-Saving Function Mode State Normal Operation Power Off Mode EPA / ENERGY2000 Power Indicator Green Green, Blinking Power Consumption 120 Watts (Nominal) 130 Watts (Maximum) Less than 2 Watts This monitor is EPA ENERGY STAR® compliant and ENERGY2000 compliant when used with a computer equipped with VESA DPMS functionality. -13- 21” Fast Scan Tabletop User Guide 150-057 Section PIN ASSIGNMENTS 6 HD15 Connector Pin No. 15-Pin Connector (Figure 1) Cable Adapter (Figure 2) Separate Composite Sync on Green Apple MacII 1 Red Red Red GND-R 2 Green Green Green+Sync Red 3 Blue Blue Blue H/V Sync. 4 GND GND GND Sense 0 5 DDC Return DDC Return DDC Return Green 6 GND-R GND-R GND-R GND-G 7 GND-G GND-G GND-G Sense 1 8 GND-B GND-B GND-B Reserved 9 Reserved Reserved Reserved Blue 10 GND-sync./ Self-Raster GND-sync/ Self-Raster GND-Sync/ Self-Raster Sense 2 11 GND GND GND GND 12 DDC Data DDC Data DDC Data V-Sync. 13 H-Sync. H-Sync. Not Used GND-B 14 V-Sync. Not Used Not Used GND 15 DDC Clock DDC Clock DDC Clock H-Sync. Figure 1: Female Type Figure 2: Male Type 1 5 10 15 6 11 1 15 *Input Select Switch set to D-SUB -14- 21” Fast Scan Tabletop User Guide 150-057 BNC CONNECTORS Pin Assignment SyncOn-Green Composite Sync. Separate Sync. R Red Red Red G Green+Sync. Green Green B Blue Blue Blue H/V NC H/V Comp. Sync. H-Sync. V NC NC V-Sync. R G B H/V H 5BNC Connector PRESET TIMING MODES If the signal transferred from the computer is the same as the following Preset Timing Modes, the screen will be adjusted automatically. However, if the signal differs, the screen may go blank while the power LED is on. Refer to the video card manual and adjust the screen as follows. Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) IBM, 640 x 480 31.469 59.940 25.175 -/- IBM, 720 x 400 31.469 70.087 28.322 -/+ VESA, 640 x 480 43.269 85.008 36.000 -/- VESA, 800 x 600 53.674 85.061 56.250 +/+ VESA, 1024 x 768 68.677 84.997 94.500 +/+ VESA, 1280 x 1024 91.146 85.024 157.500 +/+ VESA, 1600 x 1200 106.250 85.000 229.50 +/+ VESA, 1920 x 1440 112.500 75.000 297.00 -/+ -15- 21” Fast Scan Tabletop User Guide 150-057 Section 7 TROUBLESHOOTING In the event that you experience trouble with your Display, check the following items before contacting Vartech Systems. The most common problems usually involve an incorrectly configured Video Card or an incorrect connection from the Video Card to the Display. Do not exceed the maximum refresh rate recommended for the display. TROUBLESHOOTING GUIDE Problem Troubleshooting Tips No image on the Is the power cord connected properly? screen. Check the power cord connection and supply. Cannot turn on the monitor. Can you see “No Connection, Check Signal Cable” on the screen? Check the signal cable connection. If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Preset Timing Modes) Note: If the initial screen (the login screen) does not appear, contact VarTech Systems Inc. You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle. Can you see “Sync. Out of Range, 68.7kHz 168Hz PP” on the screen? Adjust the maximum resolution and frequency that the monitor can properly handle. There is no image on the screen. The monitor is in PowerSave mode. Is the power indicator on the monitor blinking at 1 second Press a key on the keyboard or move the intervals? mouse to activate the monitor and restore the image on the screen I cannot see the On Screen Display. Have you locked the On Screen Display (OSD) menu to prevent changes? Unlock the OSD by pressing the Menu button for at least 10 seconds. -1621” Fast Scan Tabletop User Guide 150-057 TROUBLESHOOTING GUIDE CONT. Problem The image on the screen is shaking. Troubleshooting Tips Check the monitor configuration to see if it is in Interlace Mode. (Interlace Mode: Vertical frequency 43Hz, 87Hz,(i), etc) The signal from the video card exceeds the maximum frequency of the monitor. Are there any magnetic products Move the monitor away from anything that such as a power adapter can create a strong magnetic field. speaker, or a high voltage wire near by? Is the voltage stable? The screen image can appear to shake or vibrate at a particular time of day due to low supply voltage. Note: The screen image can also appear to shake or vibrate if there is a problem with the video card or the computer’s main board. Is the screen displaying only one Check the signal cable connection. The Screen color as if looking at the screen shows strange through a cellophane paper? Make sure the video card is fully inserted in colors or just it’s slot. black and white. The screen suddenly has become unbalanced. Have the screen colors become strange after running a program or due to a crash between applications? Reboot the computer. Have you changed the video card or the driver? Adjust screen image position and size using the OSD. Have you adjusted the resolution Adjust the resolution and frequency at the or frequency to he monitor? video card. (Refer to the Preset Timing modes) Note: The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD. The screen is out of focus or OSD cannot be adjusted. Have you adjusted the resolution Adjust the resolution and frequency of the or frequency on the monitor. video card. (Refer to the Preset Timing Modes) The screen is partially distorted. Are there any magnetic products Enter the OSD and perform a “Degauss”. such as an adapter, speaker or a high voltage wire near the Keep the monitor away from any magnetic monitor? products. -1721” Fast Scan Tabletop User Guide 150-057 TROUBLESHOOTING GUIDE CONT. Problem LED is blinking but no images on the screen. Troubleshooting Tips Is the frequency properly adjusted when checking the Display Timing on the menu? Adjust the frequency properly by referring to the Preset Timing Modes. (The maximum frequency per resolution may differ from product to product.) Have the Windows colors been There are only 16 colors shown set properly? on the screen. The screen colors have changes after changing the video card. There is a message that reads “Unrecognized monitor, Plug & Play (VESA DDC) monitor found”. Have you installed the monitor driver? For Windows ME/XP/2000: Set the colors properly at the Control Panel, Display, Settings. Install the monitor driver according to the Driver Installation Instructions. See the video card manual to Install the monitor driver according to the see if the Plug & Play (VESA Driver Installation Instructions. DDC) function can be supported. Check the following items if there is trouble with the monitor. 1. Check if the power cord and the cable are properly connected to the computer. 2. Check if the computer beeps more than 3 times when booting. (If it does, request an after-service for the main board of the computer.) 3. If you installed a new video card or if you assembled the PC, check if the installed adapter (video) driver and the monitor driver. 4. Check if the scanning ration of the video screen is set at 75Gz or 85Hz. (Do not exceed 60Hz when using the maximum resolution.) 5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode. Remove the Display Adapter at the “Control Panel, System, Device Administrator” and then reboot the computer to reinstall the adapter (video) driver. Tips for the Highlight Zone 1. To protect CDT against the screen brightness, the Highlight Zone function persists for three hours and then automatically stops. So please reset it to continue. 2. When the Highlight Zone function is operated, the surrounding brightness of the screen may become dark. 3. Depending on the video card you use, a color saturation phenomenon may occur in the Highlight zone. In this case, slightly lower the contrast of the Highlight Zone and the color saturation will be reduced. Note: If problems repeatedly occur, contact an authorized service center. -1821” Fast Scan Tabletop User Guide 150-057 Section 8 SELF TEST FEATURE SELF TEST FEATURE CHECK 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. 3. Turn on the monitor. If your monitor works normally, the following screen appears. Failure of any of the boxes to appear indicates a problem with your monitor. This box also appears during normal operation if the video cable becomes disconnected or damages. 4. Turn off your monitor and reconnect the video cable, then turn on both your computer and the monitor. If your monitor screen remains blank after using the previous procedure, check your video controller and computer system; your monitor is functioning properly. WARNING MESSAGES If there is something wrong with the input signal, a message appears on the screen or the screen goes blank although the power indicator LED is still on. The message may indicate that the monitor is out of scan range or that you need to check the signal cable. ENVIROMENT The location and the position of the monitor may influence the quality and other features of the monitor. 1. If there are any woofer speakers near the monitor, unplug and relocate the woofer to another room. 2. Remove all electronic devices such as radios, fans, clocks and telephones that are within 3 feet (one meter) of the monitor. 3. Degauss the monitor if any devices were removed from the area. -1921” Fast Scan Tabletop User Guide 150-057 Section 9 SPECIFICATIONS ENGINEERING SPECIFICATIONS CRT Size 21” / 53cm True Flat (50.8cm viewable) Deflection Angle 90º Dot Pitch .20mm (Horizontal) Screen Type Aluminized tri-color phosphor dot trio with black matrix. Anti-doming invar shadow mask. Multi-layer coated with anti-static, anti-glare Active Display Area 15.47” x 11.61” / 393mm x 295mm Dimensions 19.84” x 19.68” x 20.0” / 504 x 500 x 508mm Power Source 90-265VAC @50/60Hz Power Consumption 130 Watts maximum; 120 Watts typical Scan Frequency Horizontal: 30 to 121kHz Vertical: 50 to 160Hz Video Bandwidth 340mHz Video Input Connectors 5BNC or HD15(F) Maximum Resolution 2048 x 1536 @ 75Hz Video Input Signal RGB, Analog video 0.7 Vpp positive at 75 Ω Sync Input Signal Separate sync: TTL Level, positive or negative Composite sync: TTL Level, positive or negative Sync-on-green: Composite sync 0.3 Vpp negative Temperature Operating: 0 to 40ºC Storage: -20 to 45ºC Humidity Operating: 10 to 80% NC Storage: 5 to 95% NC NOTE: This monitor automatically returns to normal operation when horizontal and vertical sync return. This occurs when you move the computer’s mouse or press a key on the keyboard. This monitor is EPA ENERGY STAR® compliant and NUTEK compliant when used with a computer equipped with VESA DPMS functionality. For energy conservation, turn your monitor OFF when it is not needed, or when leaving it unattended for long periods. -2021” Fast Scan Tabletop User Guide 150-057 VARTECH SYSTEMS INC. HEADQUARTERS 11529 Sun Belt Ct. Baton Rouge, Louisiana 70809 Toll-Free: 800.223.8050 International Phone: 001.225.298.0300 Fax: 225.297.2440 E-mail: [email protected] www.vartechsystems.com 21” Fast Scan Tabletop User Guide 150-057-002 12.2.03 150-057