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Wells Countertop Induction Range Owners Manual

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Countertop Induction Range Owner’s Manual Models ISC25 and ISC35 This manual includes material related to installation, use , cleaning, and care. Any available parts list[s] pertaining to the unit covered by this manual are also included. This manual must be read and understood by all persons using or installing this appliance. Contact your Wells dealer if you have any questions concerning installation, use, or maintenance of this equipment. DO NOT DISCARD THIS MANUAL. ISC25 2M-Z21948 • Rev. - • 01.2017 LIMITED WARRANTY STATEMENT Unless otherwise specified, all commercial cooking equipment manufactured by Wells Manufacturing is warrantied against defects in materials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factory, whichever comes first, and is for the benefit of the original purchaser only. This warranty is the complete and only warranty, expressed or implied in law, or in fact, including but not limited to, warranties of merchantability or fitness for any particular purpose, and/or for direct, indirect, or consequential damages in connection with Wells products. This warranty is void if it is determined that, upon inspection by an authorized service agency, the equipment has been modified, misused, misapplied, improperly installed, or damaged in transit or by fire, flood or act of God. It also does not apply if the serial nameplate has been removed, or if service is performed by unauthorized personnel. The prices charged by Wells Manufacturing for its products are based upon the limitations in this warranty. Seller’s obligation under this warranty is limited to the repair of defects without charge by a Wells Manufacturing factory authorized service agency or one of its sub-service agencies. This service will be provided on customer’s premises for non-portable models. Portable models [see list of portable models below] must be taken or shipped to the closest authorized service agency, transportation charges prepaid, for service. In addition to restrictions contained in this warranty, specific limitations are shown in the Service Policy and Procedure Guide. Wells Manufacturing authorized service agencies are located in principal cities. This warranty is valid in the United States and Canada and void elsewhere. Please consult your telephone directory, your foodservice equipment dealer, or contact Wells Manufacturing directly for information and other details concerning warranty. PARTS WARRANTY All genuine Wells replacement parts are warrantied for ninety [90] days from date of purchase on non-warranty equipment. This parts warranty is limited only to replacement of the defective part[s]. Any use of non-genuine Wells parts completely voids any warranty. SERVICES AND EXPENSES NOT COVERED BY WARRANTY • Travel time and mileage rendered beyond the 50-mile • Voltage conversions or gas conversions radius limit • Pilot light adjustment • Mileage and travel time on “portable” equipment • Miscellaneous adjustments [see below] • Thermostat calibration and bypass adjustment • Labor to replace such items that can be replaced easily • Resetting of circuit breakers, safety controls, during a daily cleaning routine [e.g., removable kettles or reset buttons on fryers, knobs, grease drawers on griddles, etc.] • Installation of equipment • Replacement of normal wear items such as bulbs, • Cleaning of equipment fuses, etc. • Seasoning of griddle plates • Charges incurred by delays, waiting time, or operating • Repair of damage created during transit, delivery, restriction that hinder the service technician’s ability or installation or created by an act of God to perform service. Any overtime premium will be • All labor must be performed during regular working charged to the buyer. hours. PORTABLE EQUIPMENT Wells will not honor service bills that include travel time and mileage charges for servicing any products considered “portable” in nature. These products should be taken to the service agency for repair. The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty. Should you require any assistance regarding the operation or maintenance of any Wells equipment; write, phone, fax or email our Service Department. In all correspondence mention the model number and the serial number of your unit, as well as the voltage or type of gas you are using. i Business hours: 8:00 a.m. to 4:30 p.m. Central Standard Time Telephone: 314.678.6314 Fax: 314.781.2714 Email: [email protected] Website: www.wellsbloomfield.com TABLE OF CONTENTS 2M-Z21948 Rev- Owner’s Manual for ISCxx Countertop Induction Range Warranty i Specifications iii General Information 1 Safety Information 2 Installation Information 3 Daily Operation 4 Cleaning 5 Troubleshooting and Replacement Parts 6 Wiring Diagram 7 SPECIFICATIONS A ISC35 shown B 1 in. (25 mm) 12.6 in. (320 mm) CLEARANCES 12.6 in. (320 mm) C Please allow 4 inches (102 mm) of clearance on each side and the rear of the unit. POWER CONNECTION The power cord exits the body on the bottom of the unit. It is 1 inch (25 mm) from the right side on both models and 6 inches (152 mm) from the back on ISC35 models and 4.5 inches (114 mm) from the back o ISC25 models. MODEL WIDTH [A] HEIGHT [B] DEPTH [C] VOLTS [50/60 Hz] WATTS AMPS NEMA PLUG APPROX. SHIP WEIGHT APPROX. WEIGHT INSTALLED ISC25 13.4 in. (340 mm) 4.5 in.2 (115 mm)2 15.9 in. (405 mm) 208– 240 2,400 11.5– 10 6-15P 19 lb. (8.5 kg) 15 lb. (7 kg) ISC35 14.2 in. 6.1 in.2 17.3 in. (360 mm) (155 mm)2 (440 mm) 2081– 240 3,500 16.8– 14.6 6-20P 29 lb. (13 kg) 24 lb. (11 kg) 2Adjustable up 1.5 inches (38 mm) 1To meet standards for Canada, units must be run 220 V–240 V 1 160501806SHA-001 iii 161101987SHA-001 17707429 002 6-15P 6-20P SAFETY SYMBOLS These symbols are intended to alert the user to the presence of important operating and maintenance instructions in the manual accompanying the appliance. THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL This unit has been tested for proper operation before leaving our plant to ensure delivery of your unit in perfect condition. However, there are instances in which the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the transportation company who delivered the item to you and initiate your claim with that company. If this procedure is not followed, it may affect the warranty status of the unit. If damage or loss is not apparent until after equipment is unpacked, a request for inspection of concealed damage must be made with carrier within 15 days. Please record the model number, serial number, voltage, and purchase date in the area below at the time of receipt.. Model Number Serial Number Voltage Purchase Date MAINTENANCE AND REPAIRS Using any part other than genuine Wells factory supplied parts relieves the manufacturer of all liability. Due to periodic changes in designs, methods, procedures, policies, and regulations, the specifications contained in this document are subject to change without notice. Wells reserves the right to change product specifications and design without notice. In regards to previously purchased equipment, such revisions do not entitle the buyer to corresponding changes, improvements, additions or replacements. While Wells Manufacturing exercises good faith efforts to provide information that is accurate, we are not responsible for errors or omissions in information provided or conclusions reached as a result of using the specifications. By using the information provided, the user assumes all risks in connection with such use. When performing maintenance, power to the unit should be unplugged or turned off. PLEASE REFER TO THE WARRANTY PAGE FOR SPECIFIC WARRANTY INFORMATION. AUTHORIZED SERVICE AGENT LISTING Reference the listing provided with the unit or for an updated listing go to the website or call customer service to find an agent. Business hours: 8:00 a.m. to 4:30 p.m. Central Standard Time Telephone: 314-678-6303 Fax: 314-781-2714 Email: [email protected] Website: www.wellsbloomfield.com Please visit www.starwebconnect.com/manuals.aspx for digital versions of any documents associated with this unit. 1 2M-Z21948 2M-Z21001 Rev- Owner’s Owner's Manual for ISCxx IRCS4Countertop Impingement/Radiant Induction Range Split-Belt Conveyor Toaster Contact your local authorized service agent for service or required maintenance. Please have the information in the above fields ready when you call to ensure a faster service. SAFETY INFORMATION This equipment is designed and sold for commercial use only, and is intended for use by personnel trained and experienced in its operation. This is not sold for consumer use in and around the home nor for use directly by the general public in food service locations. Before using your new equipment, read and understand all the instructions and labels associated with the unit prior to putting it into operation. Make sure all people associated with its use understand the units operation and safety before they use the unit. If at any point the glass on the unit cracks, immediately power down the unit, unplug it, and contact a service agent. The proper size and type of cookware must be used at all times with these units. The cookware must be specially designed to use with induction ranges for safe and efficient use and should be labeled as such when purchased. The cookware must also be free of damage to the base, whether the function appears to be impaired or not. The base of the pan or pot should be at least 4.75 in. (127 mm) and no larger than 10.5 in. (267 mm) in base diameter. When possible a pan that covers the entire cooking zone should be used. The pan will always need to be placed in the center of the cooking zone. Metal utensils such as spoons should not be used in conjunction with these units. Nothing other than approved cookware should ever be placed on or near the unit. Anyone using the unit should keep a minimum of 2–4 inches of space between them and the cooking zone whenever possible. It is recommended that you keep this distance at minimum whenever the unit is powered on. Failure to do so may result in addition exposure to magnetic field. Any metallic jewelry or piercings, including rings, which can be affected by magnetic fields as well as eye glasses, watches, clothing with magnetic metal pieces, and electronic devices should not be placed near or come in contact with the unit. Potential users who have or may have any of the conditions described below should consult their physician before using or being in close proximity to an induction unit. In any case, keeping a safe distance from the unit will prevent potentially harmful leakage current from flowing through your body and interfering with implanted devices and/or causing bodily harm. Factors which should be discussed with a physician prior to use or work done in proximity • cardiac pacemaker, insulin pump, implantable cardioverter-defibrillator, cochlear implants, intra-cranial vascular clip[s], or other implantable medical devices and systems • pregnancy • metallic foreign bodies such as shrapnel or components used in reconstructive surgery • Triggerfish® contact lenses and similar medical data recording equipment Never touch the heating zone when the unit is powered on or has recently been in use. Flammable materials should be kept away from the unit. Always turn the unit off when not being used or when unattended. Failure to comply with any and all warnings and instructions can and will potentially result in personal injury or damage to the unit. 2 GENERAL INSTALLATION INFORMATION The unit is shipped fully assembled and ready to plug into a standard outlet specified for its voltage and amp draw. If improper electrical supply can be determined through troubleshooting, contact a qualified electrician prior to using the unit. Removal or replacement of the power cord or plug will void the warranty. Should you require assistance, contact your local authorized service agent for any service or required maintenance. Allow enough space around the unit for adequate ventilation and make certain the cooling fan is not blocked. It is required that you leave at least a four [4] inches (102 mm) gap on each side. Additional space from extremely hot devices is recommended as this unit’s intake air temperature cannot exceed 104° F (40° C). Doing so will result in damage to the unit. Make certain this unit is not located near other appliances which may produce grease vapor, such as fryers, griddles, etc. In the event this is unavoidable, ducting will be necessary to supply this unit with an adequate amount of clean, cool air. Before using the unit for the first time, ensure it is cleaned properly. Refer to the Cleaning section for cleaning instructions. ELECTRICAL CONNECTION Before making any electrical connection to this unit, check that the power supply is adequate for the voltage, amperage, and requirements stated on the rating plate. These units will utilize a factory attached 6-20P plug [ISC35] or 6-15P plug [ISC25] and will require an appropriate receptacle. Make certain to disconnect the unit from the power source before installing or removing any parts as this is a high voltage unit. Be absolutely sure that the ground connection for the receptacle is properly wired. Do not connect equipment to power without proper ground connections. Improper grounding may result in personal injury or fatality. DO NOT CUT OR REMOVE THE PLUG OR GROUNDING PRONG FROM THE PLUG. DO NOT HOSE DOWN THE UNIT OR THE TABLE/COUNTER IF THE UNIT IS ON THE TABLE/COUNTER. MAKE CERTAIN THE UNIT IS POWERED OFF AND UNPLUGGED PRIOR TO ANY REPAIRS OR MOVEMENT. ALL REPAIRS SHOULD BE PERFORMED BY AUTHORIZED SERVICE TECHNICIANS ONLY. KEEP AWAY FROM RUNNING WATER. 3 2M-Z21948 2M-Z21001 Rev- Owner’s Owner's Manual for ISCxx IRCS4Countertop Impingement/Radiant Induction Range Split-Belt Conveyor Toaster CONNECT/PLUG UNIT INTO DEDICATED AC LINE ONLY SPECIFIED ON THE DATA DO NOT IMMERSE OR LET THE UNIT STAND PLATE OF THE UNIT. IN WATER. OPERATION CERTAIN SURFACES ARE EXTREMELY HOT DURING OPERATION AND CARE SHOULD BE TAKEN WHILE USING THIS UNIT. DO NOT LEAVE THE UNIT IN OPERATION WITHOUT AN ATTENDANT. DO NOT LEAVE THE UNIT ON DURING IDLE PERIODS. DO NOT CYCLE THE POWER QUICKLY ON AND OFF AS THIS MAY CAUSE DAMAGE TO THE UNIT OVER TIME. MAKE CERTAIN TO READ ALL INSTRUCTIONS AND WARNINGS CONTAINED WITHIN THIS MANUAL IN FULL, PRIOR TO USE. KEEP PAPER AND OTHER MATERIALS THAT CAN BLOCK THE FAN AWAY FROM THE BOTTOM OF THE UNIT. DAILY USE i. Make sure the dial indicator is at the off position [pointing straight up] and plug the unit into an appropriate power outlet. ii. Place an appropriate pot or pan onto the cooking zone. [an error code will appear if there is no pan or an incorrect type of pan placed on the unit] iii. Adjust the knob slowly to the desired heat setting while making certain that there are no error codes present. If there are any error codes, record the code[s], then immediately turn the unit to the off position and remove power to the unit. Consult the troubleshooting section of the manual before proceeding. iv. Once done cooking, turn the knob back to the off position and at the end of day, remove power from the unit. 4 DO NOT USE CAUSTIC CLEANERS, DEGREASERS, FLAMMABLE CLEANERS, OR ANY OTHER CLEANER WHICH CAN DAMAGE THE COOKING AREA SURFACE. DO NOT IMMERSE THE UNIT IN WATER OR LET THE UNIT STAND IN WATER. DO NOT ALLOW ANY CLEANER OR LIQUID TO COLLECT ON THE TOP OF THE UNIT. DO NOT HOSE DOWN THE UNIT OR THE TABLE/COUNTER IF THE UNIT IS ON THE TABLE/COUNTER. CLEANING & MAINTENANCE CLEANING PROCEDURE Preventive maintenance consists of the following recommended cleaning procedures. To keep your unit in its best operating condition, these steps should be performed on a daily basis as required. The cooking area must be kept clean for the unit to function properly. i. Turn the unit off, unplug it from the power source, and allow it to cool completely. ii. Once cool, begin by using a soft, slightly damp sponge to wipe away and spilled food and debris. If there is any hardened residue, use a scraper or cleaning pad made specifically for glass/ceramic surfaces and an appropriate glass/ceramic cooktop cleaning solution. iii. Wipe down the surface with glass/ceramic cooktop cleaner and a soft cloth. A small amount of vinegar can be used to clean away water spots and light stains. iv. Use a soft, dry cloth to wipe down the surface and remove any remaining cleaner/liquid. v. The stainless body can be cleaned by wiping down in a similar fashion, first using a damp sponge, followed by a soft cloth and an appropriate cleaner. vi. While cleaning the unit, make certain to examine the screen on the fresh air intake located on the bottom of the unit and clean as needed. This must stay clear of blockages in order for the unit to function properly. vii. Once the unit is clean and has dried, it is ready to plug back in and begin using. MAINTENANCE The unit should be inspected by an authorized agent at least once per year. Anything other than standard cleaning procedures should be performed by authorized service agents only. No user-serviceable parts are located inside the unit. 5 2M-Z21948 2M-Z21001 Rev- Owner’s Owner's Manual for ISCxx IRCS4Countertop Impingement/Radiant Induction Range Split-Belt Conveyor Toaster DO NOT USE COARSE SPONGES/PADS WHICH WILL SCRATCH THE FINISH. TROUBLESHOOTING If the unit does not initially power on, make certain the unit is plugged in properly and that the power supply is the correct voltage and amperage to support operation of the unit. If problems occur with no code displayed, please contact an authorized service agent or technical service. Error Codes CODE MEANING POSSIBLE CAUSES/TROUBLESHOOTING There is no pot/pan, too small of a pot/pan, or the incorrect type of pot/pan on the unit. E1 pan not detected If none of these seem to be the cause, contact an authorized service agent or technical support. E3 over temperature The power module temperature is too high, likely caused by a blockage to the cool air inlet. If the air passage is clear and the problem remains, contact an authorized service agent or technical support. There is a problem detected with the power switch. E5 power switch malfunction Set the switch to “0” and the problem remains, contact an authorized service agent or technical support. E7 IGBT temperature sensor error Contact an authorized service agent or technical support. EA low voltage from power supply Ed coil temperature sensor error Make certain the unit is plugged into an adequate power supply, If the power is correct and this code is still displayed, contact an authorized service agent or technical support. Contact an authorized service agent or technical support. REPLACEMENT PARTS LIST 6 PART NUMBER DESCRIPTION MODEL 2Q-Z21990 ceramic glass all 2E-Z21992 control switch ISC35 2E-Z22077 control switch ISC25 2J-Z21994 main circuit board all 2J-Z21995 control board all 2T-Z21997 coil temperature sensor all 2E-Z21999 LED display all 2U-Z22008 centrifugal fan all 2U-Z22009 axial fan all 2B-Z22010 metal filter screen all 2R-Z22044 knob all 2M-Z22078 control label all 2E-Z22079 coil assembly ISC25 2E-Z22080 coil assembly ISC35 7 2M-Z21948 2M-Z21001 Rev- Owner’s Owner's Manual for ISCxx IRCS4Countertop Impingement/Radiant Induction Range Split-Belt Conveyor Toaster WIRING DIAGRAM ISC25, ISC35, and ISDI35 2M-Z21980 This symbol shows where a group of wires enter or exit a sleeve that covers them. WELLS BLOOMFIELD, LLC • www.wellsbloomfield.com 10 Sunnen Drive • Saint Louis, Missouri 63143 Telephone 888 356 5362 • Fax 314 781 5445 Printed in the U.S.A. • 2M-Z21948 • Rev - • 01.2017 Specifications are subject to change without notice.