Transcript
Why Upgrade to OpenTouch for SMB R10.3
From OXO R10.2 IP Desktop Softphone now supports Android Phones and Tablets. Unified call log on DECT Handsets like the Premium range of Handsets. Scan or touch a phone to transfer a call from you Mobile client to any Deskphone using NFC (Near field Communication) Technology or QR Code Technology or simply scan a phone to make that device receive all your calls for the day.
From OXO R10.1 . Unified call log on DECT Handsets like the Premium range of Handsets. Scan or touch a phone to transfer a call from you Mobile client to any Deskphone using NFC (Near field Communication) Technology or QR Code Technology or simply scan a phone to make that device receive all your calls for the day. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging. Optimized security with increased password facility management
Support of SNMP for External sending events about the system
From OXO R10
IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging.
Support of SNMP for External sending events about the system Optimized security with increased password facility management OpenTouch Conversation for Windows Phone Microsoft Windows 8.1/10 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone Optimized security with increased password facility management
From OXO R9.2 Support of the 8018 Deskphone Modern designed DeskPhone with complete PBX feature set Premium quality, intuitive and compact design with easy to use interface with multiline graphical display Eco friendly with low power consumption with a USB port for a Headset or charging your smart phone. The Alcatel-Lucent 8212 DECT Handset is an entry-level phone that shares the sleek, compact modern design of the product family. This entry level priced DECT phone complements and enriches the existing DECT product line. The 8212 DECT offers telephony features in GAP mode and is supported by all Alcatel-Lucent DECT infrastructures. Day-to-day communication activities are easier for the mobile workforce by a color screen that provides crystal-clear readability. The 8262 DECT Handset provides unparalleled robustness through 180 g (6.34 oz) of technology packed into a ruggedized body and shock-proof screen that survive falls from 2.0 m (6.6 ft). The specific shield and body grip make the 8262 DECT handset usable with gloves specific to your industry: chemistry, construction or metallurgy. The 8262 DECT handset implements a full set of Isolated Worker Protection services to guarantee that lone workers are safe against incidents and accidents at the workplace. These include man-down, no movement, pull cord, and emergency button. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging.
Support of SNMP for External sending events about the system Optimized security with increased password facility management OpenTouch Conversation for Windows Phone Microsoft Windows R8.1 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office RCE R10.1.
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone New collaborative features on the Premium Deskphones such as IM, UDA, Unified Call Log and Distinctive ringing Enhanced mobility with OpenTouch Conversation for Android and iPhone with Conferencing, IM and Distinctive ringing
Easy VPN on Iphones with the VIA VPN Client New Instant message server Free LDAP Server connect with Premium Deskphones MYIC Web with conferencing and Instant Messaging MYIC Social Connect Support with transfer and conferencing 8242 DECT and Dual Charger New Power CPU EE with no requirement for Hard Disk
SIP easy connect Optimized security with OMC Certificates and increased password facility management Flexible licensing on Office Cloud
From OXO R9.1 Support of the 8018 Deskphone Modern designed DeskPhone with complete PBX feature set Premium quality, intuitive and compact design with easy to use interface with multiline graphical display Eco friendly with low power consumption with a USB port for a Headset or charging your smart phone. The Alcatel-Lucent 8212 DECT Handset is an entry-level phone that shares the sleek, compact modern design of the product family. This entry level priced DECT phone complements and enriches the existing DECT product line. The 8212 DECT offers telephony features in GAP mode and is supported by all Alcatel-Lucent DECT infrastructures. Day-to-day communication activities are easier for the mobile workforce by a color screen that provides crystal-clear readability. The 8262 DECT Handset provides unparalleled robustness through 180 g (6.34 oz) of technology packed into a ruggedized body and shock-proof screen that survive falls from 2.0 m (6.6 ft). The specific shield and body grip make the 8262 DECT handset usable with gloves specific to your industry: chemistry, construction or metallurgy. The 8262 DECT handset implements a full set of Isolated Worker Protection services to guarantee that lone workers are safe against incidents and accidents at the workplace. These include man-down, no movement, pull cord, and emergency button. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging.
Support of SNMP for External sending events about the system Optimized security with increased password facility management OpenTouch Conversation for Windows Phone Microsoft Windows R8.1 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office RCE R10.1.
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone Support of the 8001 Handset cost effective SIP phone New collaborative features on the Premium Deskphones such as IM, UDA, Unified Call Log and Distinctive ringing Enhanced mobility with OpenTouch Conversation for Android and iPhone with Conferencing, IM and Distinctive ringing Easy VPN on Iphones with the VIA VPN Client
New Instant message server Free LDAP Server connect with Premium Deskphones MYIC Web with conferencing and Instant Messaging MYIC Social Connect Support with transfer and conferencing 8242 DECT and Dual Charger New Power CPU EE with no requirement for Hard Disk
SIP easy connect Optimized security with OMC Certificates and increased password facility management Flexible licensing on Office Cloud DECT mixed Estate The Flexibility to have TDM DECT and IP on the same System. Support of Open Touch Office Cloud MYIC Social Connect Support of Office 2013 32 Bit Increased sizing of MYIC WEB 150 instead of 50 Higher Level of Security on OpenTouch Conversation for Iphone and Android Encryption of Passwords and Voicemails
Voicemail to Email using a hosted platform Voicemails can now be sent to a hosted servers like Gmail and office 365
From OXO R9.0 Support of the 8018 Deskphone Modern designed DeskPhone with complete PBX feature set Premium quality, intuitive and compact design with easy to use interface with multiline graphical display Eco friendly with low power consumption with a USB port for a Headset or charging your smart phone. The Alcatel-Lucent 8212 DECT Handset is an entry-level phone that shares the sleek, compact modern design of the product family. This entry level priced DECT phone complements and enriches the existing DECT product line. The 8212 DECT offers telephony features in GAP mode and is supported by all Alcatel-Lucent DECT infrastructures. Day-to-day communication activities are easier for the mobile workforce by a color screen that provides crystal-clear readability. The 8262 DECT Handset provides unparalleled robustness through 180 g (6.34 oz) of technology packed into a ruggedized body and shock-proof screen that survive falls from 2.0 m (6.6 ft). The specific shield and body grip make the 8262 DECT handset usable with gloves specific to your industry: chemistry, construction or metallurgy. The 8262 DECT handset implements a full set of Isolated Worker Protection services to guarantee that lone workers are safe against incidents and
accidents at the workplace. These include man-down, no movement, pull cord, and emergency button. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging.
Support of SNMP for External sending events about the system Optimized security with increased password facility management OpenTouch Conversation for Windows Phone Microsoft Windows R8.1 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office RCE R10.1.
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone Support of the 8001 Handset cost effective SIP phone New collaborative features on the Premium Deskphones such as IM, UDA, Unified Call Log and Distinctive ringing Enhanced mobility with OpenTouch Conversation for Android and iPhone with Conferencing, IM and Distinctive ringing Easy VPN on Iphones with the VIA VPN Client
New Instant message server Free LDAP Server connect with Premium Deskphones MYIC Web with conferencing and Instant Messaging MYIC Social Connect Support with transfer and conferencing 8242 DECT and Dual Charger New Power CPU EE with no requirement for Hard Disk
SIP easy connect Optimized security with OMC Certificates and increased password facility management Flexible licensing on Office Cloud DECT mixed Estate The Flexibility to have TDM DECT and IP on the same System. Support of Open Touch Office Cloud MYIC Social Connect Support of Office 2013 32 Bit Increased sizing of MYIC WEB 150 instead of 50 Higher Level of Security on OpenTouch Conversation for Iphone and Android Encryption of Passwords and Voicemails
Voicemail to Email using a hosted platform Voicemails can now be sent to a hosted servers like Gmail and office 365
OpenTouch Conversation IPhone VoWIFI on IOS Flexible mobility deployment allow a smooth transition from Mobility outside the premise to VoWIFI calls inside Zero Touch Deployment when deploying Alcatel Lucent Voice and Data the Data switches auto configure with Voice VLans. Automatic Agent Connect on ACD All the ACD Agents will be set to Auto Answer and cannot be deactivated by the user.
Centralised Administration of User Passwords
From OXO R8.1 Support of the 8018 Deskphone Modern designed DeskPhone with complete PBX feature set Premium quality, intuitive and compact design with easy to use interface with multiline graphical display Eco friendly with low power consumption with a USB port for a Headset or charging your smart phone. The Alcatel-Lucent 8212 DECT Handset is an entry-level phone that shares the sleek, compact modern design of the product family. This entry level priced DECT phone complements and enriches the existing DECT product line. The 8212 DECT offers telephony features in GAP mode and is supported by all Alcatel-Lucent DECT infrastructures. Day-to-day communication activities are easier for the mobile workforce by a color screen that provides crystal-clear readability. The 8262 DECT Handset provides unparalleled robustness through 180 g (6.34 oz) of technology packed into a ruggedized body and shock-proof screen that survive falls from 2.0 m (6.6 ft). The specific shield and body grip make the 8262 DECT handset usable with gloves specific to your industry: chemistry, construction or metallurgy. The 8262 DECT handset implements a full set of Isolated Worker Protection services to guarantee that lone workers are safe against incidents and accidents at the workplace. These include man-down, no movement, pull cord, and emergency button. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging.
Support of SNMP for External sending events about the system Optimized security with increased password facility management OpenTouch Conversation for Windows Phone Microsoft Windows R8.1 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office RCE R10.1.
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone Support of the 8001 Handset cost effective SIP phone New collaborative features on the Premium Deskphones such as IM, UDA, Unified Call Log and Distinctive ringing Enhanced mobility with OpenTouch Conversation for Android and iPhone with Conferencing, IM and Distinctive ringing Easy VPN on Iphones with the VIA VPN Client
New Instant message server Free LDAP Server connect with Premium Deskphones MYIC Web with conferencing and Instant Messaging MYIC Social Connect Support with transfer and conferencing 8242 DECT and Dual Charger New Power CPU EE with no requirement for Hard Disk
SIP easy connect Optimized security with OMC Certificates and increased password facility management Flexible licensing on Office Cloud DECT mixed Estate The Flexibility to have TDM DECT and IP on the same System. Support of Open Touch Office Cloud MYIC Social Connect Support of Office 2013 32 Bit Increased sizing of MYIC WEB 150 instead of 50 Higher Level of Security on OpenTouch Conversation for Iphone and Android Encryption of Passwords and Voicemails
Voicemail to Email using a hosted platform Voicemails can now be sent to a hosted servers like Gmail and office 365
OpenTouch Conversation IPhone VoWIFI on IOS Flexible mobility deployment allow a smooth transition from Mobility outside the premise to VoWIFI calls inside Zero Touch Deployment when deploying Alcatel Lucent Voice and Data the Data switches auto configure with Voice VLans. Automatic Agent Connect on ACD All the ACD Agents will be set to Auto Answer and cannot be deactivated by the user.
Centralised Administration of User Passwords IP DECT Support - Flexible DECT deployment across existing IP networks, lowering deployment cost and securing a more flexible deployment
MYIC Social Connect – Integrate Outlook, Facebook, Skype and Yahoo into the Office ECO system
Smart Call Routing – Intelligent routing without ACD Support of 8012 Sip Phone – Business Grade SIP telephony Supervision groupware MYIC Office Call Control MY IC Phone Video Private network
SIP Video support Private network Increase open SIP capacity (120) Manager /Secretary working on MYIC Phone Enhancements to MYIC Suite (several UDA Fields) MYIC Phone Synch with Outlook DECT 8232 ACD Agent assist Visual Queue Optimised security (email notification and 6 digit password)
From OXO R8.0 (End of Alcatel-Lucent Support) Support of the 8018 Deskphone Modern designed DeskPhone with complete PBX feature set Premium quality, intuitive and compact design with easy to use interface with multiline graphical display Eco friendly with low power consumption with a USB port for a Headset or charging your smart phone. The Alcatel-Lucent 8212 DECT Handset is an entry-level phone that shares the sleek, compact modern design of the product family. This entry level priced DECT phone complements and enriches the existing DECT product line. The 8212 DECT offers telephony features in GAP mode and is supported by all Alcatel-Lucent DECT infrastructures. Day-to-day communication activities are easier for the mobile workforce by a color screen that provides crystal-clear readability. The 8262 DECT Handset provides unparalleled robustness through 180 g (6.34 oz) of technology packed into a ruggedized body and shock-proof screen that survive falls from 2.0 m (6.6 ft). The specific shield and body grip make the 8262 DECT handset usable with gloves specific to your industry: chemistry, construction or metallurgy. The 8262 DECT handset implements a full set of Isolated Worker Protection services to guarantee that lone workers are safe against incidents and accidents at the workplace. These include man-down, no movement, pull cord, and emergency button. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging.
Support of SNMP for External sending events about the system Optimized security with increased password facility management OpenTouch Conversation for Windows Phone Microsoft Windows R8.1 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office RCE R10.1.
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone Support of the 8001 Handset cost effective SIP phone New collaborative features on the Premium Deskphones such as IM, UDA, Unified Call Log and Distinctive ringing Enhanced mobility with OpenTouch Conversation for Android and iPhone with Conferencing, IM and Distinctive ringing Easy VPN on Iphones with the VIA VPN Client
New Instant message server Free LDAP Server connect with Premium Deskphones MYIC Web with conferencing and Instant Messaging MYIC Social Connect Support with transfer and conferencing 8242 DECT and Dual Charger New Power CPU EE with no requirement for Hard Disk
SIP easy connect Optimized security with OMC Certificates and increased password facility management Flexible licensing on Office Cloud DECT mixed Estate The Flexibility to have TDM DECT and IP on the same System. Support of Open Touch Office Cloud MYIC Social Connect Support of Office 2013 32 Bit Increased sizing of MYIC WEB 150 instead of 50 Higher Level of Security on OpenTouch Conversation for Iphone and Android Encryption of Passwords and Voicemails
Voicemail to Email using a hosted platform Voicemails can now be sent to a hosted servers like Gmail and office 365
OpenTouch Conversation IPhone VoWIFI on IOS Flexible mobility deployment allow a smooth transition from Mobility outside the premise to VoWIFI calls inside Zero Touch Deployment when deploying Alcatel Lucent Voice and Data the Data switches auto configure with Voice VLans. Automatic Agent Connect on ACD All the ACD Agents will be set to Auto Answer and cannot be deactivated by the user.
Centralised Administration of User Passwords IP DECT Support - Flexible DECT deployment across existing IP networks, lowering deployment cost and securing a more flexible deployment
MYIC Social Connect – Integrate Outlook, Facebook, Skype and Yahoo into the Office ECO system
Smart Call Routing – Intelligent routing without ACD Support of 8012 Sip Phone – Business Grade SIP telephony Supervision groupware MYIC Office Call Control MY IC Phone Video Private network
SIP Video support Private network Increase open SIP capacity (120) Manager /Secretary working on MYIC Phone Enhancements to MYIC Suite (several UDA Fields) MYIC Phone Synch with Outlook DECT 8232 ACD Agent assist Visual Queue Optimised security (email notification and 6 digit password) Sip Client Support (Max Basic 200, Open 20) 4135 SIP Conferencing Phone.
Opentouch Conversation for Iphone & Android MYIC Office (Max 50) MY IC Phone LDAP support on MYIC Suite and Premium Handsets 200 hours Voice Mail without Hard disk Break out of VM to any device ACD Outgoing Dialling Stats.
From OXO R7.1 (End of Sale, no Add-ons) Support of the New Premium Range of Deskphones Support of the 8018 Deskphone Modern designed DeskPhone with complete PBX feature set Premium quality, intuitive and compact design with easy to use interface with multiline graphical display Eco friendly with low power consumption with a USB port for a Headset or charging your smart phone. The Alcatel-Lucent 8212 DECT Handset is an entry-level phone that shares the sleek, compact modern design of the product family. This entry level priced DECT phone complements and enriches the existing DECT product line. The 8212 DECT offers telephony features in GAP mode and is supported by all Alcatel-Lucent DECT infrastructures. Day-to-day communication activities are easier for the mobile workforce by a color screen that provides crystal-clear readability. The 8262 DECT Handset provides unparalleled robustness through 180 g (6.34 oz) of technology packed into a ruggedized body and shock-proof screen that survive falls from 2.0 m (6.6 ft). The specific shield and body grip make the 8262 DECT handset usable with gloves specific to your industry: chemistry, construction or metallurgy. The 8262 DECT handset implements a full set of Isolated Worker Protection services to guarantee that lone workers are safe against incidents and accidents at the workplace. These include man-down, no movement, pull cord, and emergency button. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode.
Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging.
Support of SNMP for External sending events about the system Optimized security with increased password facility management OpenTouch Conversation for Windows Phone Microsoft Windows R8.1 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office RCE R10.1.
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone Support of the 8001 Handset cost effective SIP phone New collaborative features on the Premium Deskphones such as IM, UDA, Unified Call Log and Distinctive ringing Enhanced mobility with OpenTouch Conversation for Android and iPhone with Conferencing, IM and Distinctive ringing Easy VPN on Iphones with the VIA VPN Client
New Instant message server Free LDAP Server connect with Premium Deskphones MYIC Web with conferencing and Instant Messaging MYIC Social Connect Support with transfer and conferencing 8242 DECT and Dual Charger New Power CPU EE with no requirement for Hard Disk
SIP easy connect Optimized security with OMC Certificates and increased password facility management Flexible licensing on Office Cloud DECT mixed Estate The Flexibility to have TDM DECT and IP on the same System. Support of Open Touch Office Cloud MYIC Social Connect Support of Office 2013 32 Bit Increased sizing of MYIC WEB 150 instead of 50 Higher Level of Security on OpenTouch Conversation for Iphone and Android Encryption of Passwords and Voicemails
Voicemail to Email using a hosted platform Voicemails can now be sent to a hosted servers like Gmail and office 365
OpenTouch Conversation IPhone VoWIFI on IOS Flexible mobility deployment allow a smooth transition from Mobility outside the premise to VoWIFI calls inside Zero Touch Deployment when deploying Alcatel Lucent Voice and Data the Data switches auto configure with Voice VLans.
Automatic Agent Connect on ACD All the ACD Agents will be set to Auto Answer and cannot be deactivated by the user.
Centralised Administration of User Passwords IP DECT Support - Flexible DECT deployment across existing IP networks, lowering deployment cost and securing a more flexible deployment
MYIC Social Connect – Integrate Outlook, Facebook, Skype and Yahoo into the Office ECO system
Smart Call Routing – Intelligent routing without ACD Support of 8012 Sip Phone – Business Grade SIP telephony Supervision groupware MYIC Office Call Control MY IC Phone Video Private network SIP Video support Private network Increase open SIP capacity (120) Manager /Secretary working on MYIC Phone Enhancements to MYIC Suite (several UDA Fields) MYIC Phone Synch with Outlook DECT 8232 ACD Agent assist Visual Queue Optimised security (email notification and 6 digit password) Sip Client Support (Max Basic 200, Open 20) 4135 SIP Conferencing Phone.
Opentouch Conversation for Iphone & Android MYIC Office (Max 50) MY IC Phone LDAP support on MYIC Suite and Premium Handsets 200 hours Voice Mail without Hard disk Break out of VM to any device ACD Outgoing Dialling Stats. Enhanced Contact Centre (new look and feel, 8 supervisors and customer code routing). Multi-company Features (4 companies). IP Metering as standard. 8118 and 8128 WIFI handsets supported. Toll Fraud Enhancements. DECT 500 Support.
From OXO R7.0 (End of Sale, no Add-ons) Support of the New Premium Range of Deskphones Support of the 8018 Deskphone Modern designed DeskPhone with complete PBX feature set Premium quality, intuitive and compact design with easy to use interface with multiline graphical display Eco friendly with low power consumption with a USB port for a Headset or charging your smart phone. The Alcatel-Lucent 8212 DECT Handset is an entry-level phone that shares the sleek, compact modern design of the product family. This entry level priced DECT phone complements and enriches the existing DECT product line. The 8212 DECT offers telephony features in GAP mode and is supported by all Alcatel-Lucent DECT infrastructures. Day-to-day communication activities are easier for the mobile workforce by a color screen that provides crystal-clear readability. The 8262 DECT Handset provides unparalleled robustness through 180 g (6.34 oz) of technology packed into a ruggedized body and shock-proof screen that survive falls from 2.0 m (6.6 ft). The specific shield and body grip make the 8262 DECT handset usable with gloves specific to your industry: chemistry, construction or
metallurgy. The 8262 DECT handset implements a full set of Isolated Worker Protection services to guarantee that lone workers are safe against incidents and accidents at the workplace. These include man-down, no movement, pull cord, and emergency button. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging.
Support of SNMP for External sending events about the system Optimized security with increased password facility management OpenTouch Conversation for Windows Phone Microsoft Windows R8.1 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office RCE R10.1.
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone Support of the 8001 Handset cost effective SIP phone New collaborative features on the Premium Deskphones such as IM, UDA, Unified Call Log and Distinctive ringing Enhanced mobility with OpenTouch Conversation for Android and iPhone with Conferencing, IM and Distinctive ringing Easy VPN on Iphones with the VIA VPN Client
New Instant message server Free LDAP Server connect with Premium Deskphones MYIC Web with conferencing and Instant Messaging MYIC Social Connect Support with transfer and conferencing 8242 DECT and Dual Charger New Power CPU EE with no requirement for Hard Disk
SIP easy connect Optimized security with OMC Certificates and increased password facility management Flexible licensing on Office Cloud DECT mixed Estate The Flexibility to have TDM DECT and IP on the same System. Support of Open Touch Office Cloud MYIC Social Connect Support of Office 2013 32 Bit Increased sizing of MYIC WEB 150 instead of 50
Higher Level of Security on OpenTouch Conversation for Iphone and Android Encryption of Passwords and Voicemails
Voicemail to Email using a hosted platform Voicemails can now be sent to a hosted servers like Gmail and office 365
OpenTouch Conversation IPhone VoWIFI on IOS Flexible mobility deployment allow a smooth transition from Mobility outside the premise to VoWIFI calls inside Zero Touch Deployment when deploying Alcatel Lucent Voice and Data the Data switches auto configure with Voice VLans. Automatic Agent Connect on ACD All the ACD Agents will be set to Auto Answer and cannot be deactivated by the user.
Centralised Administration of User Passwords IP DECT Support - Flexible DECT deployment across existing IP networks, lowering deployment cost and securing a more flexible deployment
MYIC Social Connect – Integrate Outlook, Facebook, Skype and Yahoo into the Office ECO system
Smart Call Routing – Intelligent routing without ACD Support of 8012 Sip Phone – Business Grade SIP telephony Supervision groupware MYIC Office Call Control MY IC Phone Video Private network SIP Video support Private network Increase open SIP capacity (120) Manager /Secretary working on MYIC Phone Enhancements to MYIC Suite (several UDA Fields) MYIC Phone Synch with Outlook DECT 8232 ACD Agent assist Visual Queue Optimised security (email notification and 6 digit password) Sip Client Support (Max Basic 200, Open 20) 4135 SIP Conferencing Phone.
Opentouch Conversation for Iphone & Android MYIC Office (Max 50) MY IC Phone LDAP support on MYIC Suite and Premium Handsets 200 hours Voice Mail without Hard disk Break out of VM to any device ACD Outgoing Dialling Stats. Enhanced Contact Centre (new look and feel, 8 supervisors and customer code routing). Multi-company Features (4 companies). IP Metering as standard. 8118 and 8128 WIFI handsets supported. Toll Fraud Enhancements. DECT 500 Support.
From OXO R6.1 (End of Sale, no Add-ons) Support of the New Premium Range of Deskphones Support of the 8018 Deskphone Modern designed DeskPhone with complete PBX feature set Premium quality, intuitive and compact design with easy to use interface with multiline graphical display Eco friendly with low power consumption with a USB port for a Headset or charging your smart phone. The Alcatel-Lucent 8212 DECT Handset is an entry-level phone that shares the sleek, compact modern design of the product family. This entry level priced DECT phone complements and enriches the existing DECT product line. The 8212 DECT offers telephony features in GAP mode and is supported by all Alcatel-Lucent DECT infrastructures. Day-to-day communication activities are easier for the mobile workforce by a color screen that provides crystal-clear readability. The 8262 DECT Handset provides unparalleled robustness through 180 g (6.34 oz) of technology packed into a ruggedized body and shock-proof screen that survive falls from 2.0 m (6.6 ft). The specific shield and body grip make the 8262 DECT handset usable with gloves specific to your industry: chemistry, construction or metallurgy. The 8262 DECT handset implements a full set of Isolated Worker Protection services to guarantee that lone workers are safe against incidents and accidents at the workplace. These include man-down, no movement, pull cord, and emergency button. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. Optimized security with increased password facility management PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging.
Support of SNMP for External sending events about the system Optimized security with increased password facility management OpenTouch Conversation for Windows Phone Microsoft Windows R8.1 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office RCE R10.1.
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone Support of the 8001 Handset cost effective SIP phone
New collaborative features on the Premium Deskphones such as IM, UDA, Unified Call Log and Distinctive ringing
Enhanced mobility with OpenTouch Conversation for Android and iPhone with Conferencing, IM and Distinctive ringing Easy VPN on Iphones with the VIA VPN Client
New Instant message server Free LDAP Server connect with Premium Deskphones MYIC Web with conferencing and Instant Messaging MYIC Social Connect Support with transfer and conferencing 8242 DECT and Dual Charger New Power CPU EE with no requirement for Hard Disk
SIP easy connect Optimized security with OMC Certificates and increased password facility management Flexible licensing on Office Cloud DECT mixed Estate The Flexibility to have TDM DECT and IP on the same System. Support of Open Touch Office Cloud MYIC Social Connect Support of Office 2013 32 Bit Increased sizing of MYIC WEB 150 instead of 50 Higher Level of Security on OpenTouch Conversation for Iphone and Android Encryption of Passwords and Voicemails
Voicemail to Email using a hosted platform Voicemails can now be sent to a hosted servers like Gmail and office 365
OpenTouch Conversation IPhone VoWIFI on IOS Flexible mobility deployment allow a smooth transition from Mobility outside the premise to VoWIFI calls inside Zero Touch Deployment when deploying Alcatel Lucent Voice and Data the Data switches auto configure with Voice VLans. Automatic Agent Connect on ACD All the ACD Agents will be set to Auto Answer and cannot be deactivated by the user.
Centralised Administration of User Passwords IP DECT Support - Flexible DECT deployment across existing IP networks, lowering deployment cost and securing a more flexible deployment
MYIC Social Connect – Integrate Outlook, Facebook, Skype and Yahoo into the Office ECO system
Smart Call Routing – Intelligent routing without ACD Support of 8012 Sip Phone – Business Grade SIP telephony Supervision groupware MYIC Office Call Control MY IC Phone Video Private network SIP Video support Private network Increase open SIP capacity (120) Manager /Secretary working on MYIC Phone Enhancements to MYIC Suite (several UDA Fields) MYIC Phone Synch with Outlook DECT 8232 ACD Agent assist Visual Queue Optimised security (email notification and 6 digit password) Sip Client Support (Max Basic 200, Open 20) 4135 SIP Conferencing Phone.
Opentouch Conversation for Iphone & Android MYIC Office (Max 50) MY IC Phone LDAP support on MYIC Suite and Premium Handsets 200 hours Voice Mail without Hard disk Break out of VM to any device ACD Outgoing Dialling Stats.
Enhanced Contact Centre (new look and feel, 8 supervisors and customer code routing). Multi-company Features (4 companies). IP Metering as standard. 8118 and 8128 WIFI handsets supported. Toll Fraud Enhancements. DECT 500 Support. One Number service ACE Client support (Nokia and Windows)
From OXO R6.0 (End of Sale, no Add-ons) Support of the New Premium Range of Deskphones Support of the 8018 Deskphone Modern designed DeskPhone with complete PBX feature set Premium quality, intuitive and compact design with easy to use interface with multiline graphical display Eco friendly with low power consumption with a USB port for a Headset or charging your smart phone. The Alcatel-Lucent 8212 DECT Handset is an entry-level phone that shares the sleek, compact modern design of the product family. This entry level priced DECT phone complements and enriches the existing DECT product line. The 8212 DECT offers telephony features in GAP mode and is supported by all Alcatel-Lucent DECT infrastructures. Day-to-day communication activities are easier for the mobile workforce by a color screen that provides crystal-clear readability. The 8262 DECT Handset provides unparalleled robustness through 180 g (6.34 oz) of technology packed into a ruggedized body and shock-proof screen that survive falls from 2.0 m (6.6 ft). The specific shield and body grip make the 8262 DECT handset usable with gloves specific to your industry: chemistry, construction or metallurgy. The 8262 DECT handset implements a full set of Isolated Worker Protection services to guarantee that lone workers are safe against incidents and accidents at the workplace. These include man-down, no movement, pull cord, and emergency button. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. Optimized security with increased password facility management PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging.
Support of SNMP for External sending events about the system OpenTouch Conversation for Windows Phone Microsoft Windows R8.1 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office RCE R10.1.
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone Support of the 8001 Handset cost effective SIP phone New collaborative features on the Premium Deskphones such as IM, UDA, Unified Call Log and Distinctive ringing Enhanced mobility with OpenTouch Conversation for Android and iPhone with Conferencing, IM and Distinctive ringing Easy VPN on Iphones with the VIA VPN Client
New Instant message server Free LDAP Server connect with Premium Deskphones MYIC Web with conferencing and Instant Messaging MYIC Social Connect Support with transfer and conferencing 8242 DECT and Dual Charger New Power CPU EE with no requirement for Hard Disk
SIP easy connect Optimized security with OMC Certificates and increased password facility management Flexible licensing on Office Cloud DECT mixed Estate The Flexibility to have TDM DECT and IP on the same System. Support of Open Touch Office Cloud MYIC Social Connect Support of Office 2013 32 Bit Increased sizing of MYIC WEB 150 instead of 50 Higher Level of Security on OpenTouch Conversation for Iphone and Android Encryption of Passwords and Voicemails
Voicemail to Email using a hosted platform Voicemails can now be sent to a hosted servers like Gmail and office 365
OpenTouch Conversation IPhone VoWIFI on IOS Flexible mobility deployment allow a smooth transition from Mobility outside the premise to VoWIFI calls inside Zero Touch Deployment when deploying Alcatel Lucent Voice and Data the Data switches auto configure with Voice VLans. Automatic Agent Connect on ACD All the ACD Agents will be set to Auto Answer and cannot be deactivated by the user.
Centralised Administration of User Passwords IP DECT Support - Flexible DECT deployment across existing IP networks, lowering deployment cost and securing a more flexible deployment
MYIC Social Connect – Integrate Outlook, Facebook, Skype and Yahoo into the Office ECO system
Smart Call Routing – Intelligent routing without ACD Support of 8012 Sip Phone – Business Grade SIP telephony Supervision groupware MYIC Office Call Control MY IC Phone Video Private network SIP Video support Private network Increase open SIP capacity (120) Manager /Secretary working on MYIC Phone Enhancements to MYIC Suite (several UDA Fields)
MYIC Phone Synch with Outlook DECT 8232 ACD Agent assist Visual Queue Optimised security (email notification and 6 digit password) Sip Client Support (Max Basic 200, Open 20) 4135 SIP Conferencing Phone.
Opentouch Conversation for Iphone & Android MYIC Office (Max 50) MY IC Phone LDAP support on MYIC Suite and Premium Handsets 200 hours Voice Mail without Hard disk Break out of VM to any device ACD Outgoing Dialling Stats. Enhanced Contact Centre (new look and feel, 8 supervisors and customer code routing). Multi-company Features (4 companies). IP Metering as standard. 8118 and 8128 WIFI handsets supported. Toll Fraud Enhancements. DECT 500 Support. One Number service ACE Client support (Nokia and Windows) VoWlan support
From OXO R5.1 (End of Sale, no Add-ons) Support of the New Premium Range of Deskphones Support of the 8018 Deskphone Modern designed DeskPhone with complete PBX feature set Premium quality, intuitive and compact design with easy to use interface with multiline graphical display Eco friendly with low power consumption with a USB port for a Headset or charging your smart phone. The Alcatel-Lucent 8212 DECT Handset is an entry-level phone that shares the sleek, compact modern design of the product family. This entry level priced DECT phone complements and enriches the existing DECT product line. The 8212 DECT offers telephony features in GAP mode and is supported by all Alcatel-Lucent DECT infrastructures. Day-to-day communication activities are easier for the mobile workforce by a color screen that provides crystal-clear readability. The 8262 DECT Handset provides unparalleled robustness through 180 g (6.34 oz) of technology packed into a ruggedized body and shock-proof screen that survive falls from 2.0 m (6.6 ft). The specific shield and body grip make the 8262 DECT handset usable with gloves specific to your industry: chemistry, construction or metallurgy. The 8262 DECT handset implements a full set of Isolated Worker Protection services to guarantee that lone workers are safe against incidents and accidents at the workplace. These include man-down, no movement, pull cord, and emergency button. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. Optimized security with increased password facility management
PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging. Support of SNMP for External sending events about the system OpenTouch Conversation for Windows Phone Microsoft Windows R8.1 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office RCE R10.1.
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone Support of the 8001 Handset cost effective SIP phone New collaborative features on the Premium Deskphones such as IM, UDA, Unified Call Log and Distinctive ringing Enhanced mobility with OpenTouch Conversation for Android and iPhone with Conferencing, IM and Distinctive ringing Easy VPN on Iphones with the VIA VPN Client
New Instant message server Free LDAP Server connect with Premium Deskphones MYIC Web with conferencing and Instant Messaging MYIC Social Connect Support with transfer and conferencing 8242 DECT and Dual Charger New Power CPU EE with no requirement for Hard Disk
SIP easy connect Optimized security with OMC Certificates and increased password facility management Flexible licensing on Office Cloud DECT mixed Estate The Flexibility to have TDM DECT and IP on the same System. Support of Open Touch Office Cloud MYIC Social Connect Support of Office 2013 32 Bit Increased sizing of MYIC WEB 150 instead of 50 Higher Level of Security on OpenTouch Conversation for Iphone and Android Encryption of Passwords and Voicemails
Voicemail to Email using a hosted platform Voicemails can now be sent to a hosted servers like Gmail and office 365
OpenTouch Conversation IPhone VoWIFI on IOS Flexible mobility deployment allow a smooth transition from Mobility outside the premise to VoWIFI calls inside Zero Touch Deployment when deploying Alcatel Lucent Voice and Data the Data switches auto configure with Voice VLans. Automatic Agent Connect on ACD All the ACD Agents will be set to Auto Answer and cannot be deactivated by the user.
Centralised Administration of User Passwords
IP DECT Support - Flexible DECT deployment across existing IP networks, lowering deployment cost and securing a more flexible deployment
MYIC Social Connect – Integrate Outlook, Facebook, Skype and Yahoo into the Office ECO system
Smart Call Routing – Intelligent routing without ACD Support of 8012 Sip Phone – Business Grade SIP telephony Supervision groupware MYIC Office Call Control MY IC Phone Video Private network SIP Video support Private network Increase open SIP capacity (120) Manager /Secretary working on MYIC Phone Enhancements to MYIC Suite (several UDA Fields) MYIC Phone Synch with Outlook DECT 8232 ACD Agent assist Visual Queue Optimised security (email notification and 6 digit password) Sip Client Support (Max Basic 200, Open 20) 4135 SIP Conferencing Phone.
Opentouch Conversation for Iphone & Android MYIC Office (Max 50) MY IC Phone LDAP support on MYIC Suite and Premium Handsets 200 hours Voice Mail without Hard disk Break out of VM to any device ACD Outgoing Dialling Stats. Enhanced Contact Centre (new look and feel, 8 supervisors and customer code routing). Multi-company Features (4 companies). IP Metering as standard. 8118 and 8128 WIFI handsets supported. Toll Fraud Enhancements. DECT 500 Support. One Number service ACE Client support (Nokia and Windows) VoWlan support Multiple Auto-Attendants 6 Party Conference DECT 300 and 400 Support
From OXO R5.0 (End of Sale, no Add-ons) Support of the New Premium Range of Deskphones Support of the 8018 Deskphone Modern designed DeskPhone with complete PBX feature set Premium quality, intuitive and compact design with easy to use interface with multiline graphical display Eco friendly with low power consumption with a USB port for a Headset or charging your smart phone. The Alcatel-Lucent 8212 DECT Handset is an entry-level phone that shares the sleek, compact modern design of the product family. This entry level priced DECT phone complements and enriches the existing DECT product line. The 8212 DECT offers telephony features in GAP mode and is supported by all Alcatel-Lucent DECT infrastructures. Day-to-day communication activities are easier for the mobile workforce by a color screen that provides crystal-clear readability.The 8262 DECT Handset provides unparalleled robustness through 180 g (6.34 oz) of technology
packed into a ruggedized body and shock-proof screen that survive falls from 2.0 m (6.6 ft). The specific shield and body grip make the 8262 DECT handset usable with gloves specific to your industry: chemistry, construction or metallurgy. The 8262 DECT handset implements a full set of Isolated Worker Protection services to guarantee that lone workers are safe against incidents and accidents at the workplace. These include man-down, no movement, pull cord, and emergency button. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. Optimized security with increased password facility management PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging.
Support of SNMP for External sending events about the system OpenTouch Conversation for Windows Phone Microsoft Windows R8.1 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office RCE R10.1.
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone Support of the 8001 Handset cost effective SIP phone New collaborative features on the Premium Deskphones such as IM, UDA, Unified Call Log and Distinctive ringing Enhanced mobility with OpenTouch Conversation for Android and iPhone with Conferencing, IM and Distinctive ringing Easy VPN on Iphones with the VIA VPN Client
New Instant message server Free LDAP Server connect with Premium Deskphones MYIC Web with conferencing and Instant Messaging MYIC Social Connect Support with transfer and conferencing 8242 DECT and Dual Charger New Power CPU EE with no requirement for Hard Disk
SIP easy connect Optimized security with OMC Certificates and increased password facility management Flexible licensing on Office Cloud DECT mixed Estate The Flexibility to have TDM DECT and IP on the same System. Support of Open Touch Office Cloud
MYIC Social Connect Support of Office 2013 32 Bit Increased sizing of MYIC WEB 150 instead of 50 Higher Level of Security on OpenTouch Conversation for Iphone and Android Encryption of Passwords and Voicemails
Voicemail to Email using a hosted platform Voicemails can now be sent to a hosted servers like Gmail and office 365
OpenTouch Conversation IPhone VoWIFI on IOS Flexible mobility deployment allow a smooth transition from Mobility outside the premise to VoWIFI calls inside Zero Touch Deployment when deploying Alcatel Lucent Voice and Data the Data switches auto configure with Voice VLans. Automatic Agent Connect on ACD All the ACD Agents will be set to Auto Answer and cannot be deactivated by the user.
Centralised Administration of User Passwords IP DECT Support - Flexible DECT deployment across existing IP networks, lowering deployment cost and securing a more flexible deployment
MYIC Social Connect – Integrate Outlook, Facebook, Skype and Yahoo into the Office ECO system
Smart Call Routing – Intelligent routing without ACD Support of 8012 Sip Phone – Business Grade SIP telephony Supervision groupware MYIC Office Call Control MY IC Phone Video Private network SIP Video support Private network Increase open SIP capacity (120) Manager /Secretary working on MYIC Phone Enhancements to MYIC Suite (several UDA Fields) MYIC Phone Synch with Outlook DECT 8232 ACD Agent assist Visual Queue Optimised security (email notification and 6 digit password) Sip Client Support (Max Basic 200, Open 20) 4135 SIP Conferencing Phone.
Opentouch Conversation for Iphone & Android MYIC Office (Max 50) MY IC Phone LDAP support on MYIC Suite and Premium Handsets 200 hours Voice Mail without Hard disk Break out of VM to any device ACD Outgoing Dialling Stats. Enhanced Contact Centre (new look and feel, 8 supervisors and customer code routing). Multi-company Features (4 companies). IP Metering as standard. 8118 and 8128 WIFI handsets supported. Toll Fraud Enhancements. DECT 500 Support. One Number service ACE Client support (Nokia and Windows) VoWlan support Multiple Auto-Attendants 6 Party Conference DECT 300 and 400 Support Mini Mix Board support on Compact edition Support of 4008 IP set Meet me conference
From OXO R4.0 (End of Sale, no Add-ons) Support of the New Premium Range of Deskphones Support of the 8018 Deskphone Modern designed DeskPhone with complete PBX feature set Premium quality, intuitive and compact design with easy to use interface with multiline graphical display Eco friendly with low power consumption with a USB port for a Headset or charging your smart phone. The Alcatel-Lucent 8212 DECT Handset is an entry-level phone that shares the sleek, compact modern design of the product family. This entry level priced DECT phone complements and enriches the existing DECT product line. The 8212 DECT offers telephony features in GAP mode and is supported by all Alcatel-Lucent DECT infrastructures. Day-to-day communication activities are easier for the mobile workforce by a color screen that provides crystal-clear readability. The 8262 DECT Handset provides unparalleled robustness through 180 g (6.34 oz) of technology packed into a ruggedized body and shock-proof screen that survive falls from 2.0 m (6.6 ft). The specific shield and body grip make the 8262 DECT handset usable with gloves specific to your industry: chemistry, construction or metallurgy. The 8262 DECT handset implements a full set of Isolated Worker Protection services to guarantee that lone workers are safe against incidents and accidents at the workplace. These include man-down, no movement, pull cord, and emergency button. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging.
Support of SNMP for External sending events about the system Optimized security with increased password facility management OpenTouch Conversation for Windows Phone Microsoft Windows R8.1 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office RCE R10.1.
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone Support of the 8001 Handset cost effective SIP phone
New collaborative features on the Premium Deskphones such as IM, UDA, Unified Call Log and Distinctive ringing
Enhanced mobility with OpenTouch Conversation for Android and iPhone with Conferencing, IM and Distinctive ringing Easy VPN on Iphones with the VIA VPN Client
New Instant message server Free LDAP Server connect with Premium Deskphones MYIC Web with conferencing and Instant Messaging MYIC Social Connect Support with transfer and conferencing 8242 DECT and Dual Charger New Power CPU EE with no requirement for Hard Disk
SIP easy connect Optimized security with OMC Certificates and increased password facility management Flexible licensing on Office Cloud DECT mixed Estate The Flexibility to have TDM DECT and IP on the same System. Support of Open Touch Office Cloud MYIC Social Connect Support of Office 2013 32 Bit Increased sizing of MYIC WEB 150 instead of 50 Higher Level of Security on OpenTouch Conversation for Iphone and Android Encryption of Passwords and Voicemails
Voicemail to Email using a hosted platform Voicemails can now be sent to a hosted servers like Gmail and office 365
OpenTouch Conversation IPhone VoWIFI on IOS Flexible mobility deployment allow a smooth transition from Mobility outside the premise to VoWIFI calls inside Zero Touch Deployment when deploying Alcatel Lucent Voice and Data the Data switches auto configure with Voice VLans. Automatic Agent Connect on ACD All the ACD Agents will be set to Auto Answer and cannot be deactivated by the user.
Centralised Administration of User Passwords IP DECT Support - Flexible DECT deployment across existing IP networks, lowering deployment cost and securing a more flexible deployment
MYIC Social Connect – Integrate Outlook, Facebook, Skype and Yahoo into the Office ECO system
Smart Call Routing – Intelligent routing without ACD Support of 8012 Sip Phone – Business Grade SIP telephony Supervision groupware MYIC Office Call Control MY IC Phone Video Private network SIP Video support Private network Increase open SIP capacity (120) Manager /Secretary working on MYIC Phone Enhancements to MYIC Suite (several UDA Fields) MYIC Phone Synch with Outlook DECT 8232 ACD Agent assist Visual Queue Optimised security (email notification and 6 digit password) Sip Client Support (Max Basic 200, Open 20) 4135 SIP Conferencing Phone.
Opentouch Conversation for Iphone & Android MYIC Office (Max 50) MY IC Phone LDAP support on MYIC Suite and Premium Handsets 200 hours Voice Mail without Hard disk Break out of VM to any device ACD Outgoing Dialling Stats.
Enhanced Contact Centre (new look and feel, 8 supervisors and customer code routing). Multi-company Features (4 companies). IP Metering as standard. 8118 and 8128 WIFI handsets supported. Toll Fraud Enhancements. DECT 500 Support. One Number service ACE Client support (Nokia and Windows) VoWlan support Multiple Auto-Attendants 6 Party Conference DECT 300 and 400 Support Mini Mix Board support on Compact edition Support of 4008 IP set Meet me conference Sip Trunking supported Pimphony Attendant 9 series Plugware
From OXO R3.0 (End of Sale, no Add-ons) Support of the New Premium Range of Deskphones Support of the 8018 Deskphone Modern designed DeskPhone with complete PBX feature set Premium quality, intuitive and compact design with easy to use interface with multiline graphical display Eco friendly with low power consumption with a USB port for a Headset or charging your smart phone. The Alcatel-Lucent 8212 DECT Handset is an entry-level phone that shares the sleek, compact modern design of the product family. This entry level priced DECT phone complements and enriches the existing DECT product line. The 8212 DECT offers telephony features in GAP mode and is supported by all Alcatel-Lucent DECT infrastructures. Day-to-day communication activities are easier for the mobile workforce by a color screen that provides crystal-clear readability. The 8262 DECT Handset provides unparalleled robustness through 180 g (6.34 oz) of technology packed into a ruggedized body and shock-proof screen that survive falls from 2.0 m (6.6 ft). The specific shield and body grip make the 8262 DECT handset usable with gloves specific to your industry: chemistry, construction or metallurgy. The 8262 DECT handset implements a full set of Isolated Worker Protection services to guarantee that lone workers are safe against incidents and accidents at the workplace. These include man-down, no movement, pull cord, and emergency button. IP Desktop Softphone is an application installed on a user’s desktop (PC or Mac), tablet or smartphone (iOS and Android™ mobile devices). This multimedia, fullyintegrated telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode. Full Integration of the 8001 Deskphone. Full Windows 10 Compliance across all applications. PIMphony Touch designed for Windows 8.1/10 running on a PC or tablet. Associated with a business phone, PIMphony Touch delivers a rich Windows user experience for various features including call management, call logs, directory search, visual voice mail and instant messaging.
Support of SNMP for External sending events about the system OpenTouch Conversation for Windows Phone Microsoft Windows R8.1 smartphone users benefit from a new version of OpenTouch Conversation (OpenTouch CV Windows) mobile application connected to an OmniPCX Office RCE R10.1.
OpenTouch Conversation for Android: SIP companion Already available on OpenTouch CV iPhone, the Session Initiation Protocol (SIP) companion in Voice over IP (VoIP) mode is now also supported with OpenTouch CV Android. The SIP companion is an option for toll-free VoIP calls, using in-house Wi-Fi, or a remote connection over VPN established with the user’s company.
OmniPCX Office RCE dynamic routing cascading The dynamic routing cascading feature allows cascading up to five rerouting's of an unanswered call. Earlier, the OmniPCX Office RCE allowed only one level of dynamic routing. Now, a small team can organize its incoming calls treatment with up to five different destinations in high traffic or low availability situations. Selection of Voice Mail Destination when a call routes to several destinations the call can go to original destination or final destination A new optimized 8340-C SMART IP-DECT Access Point is introduced with a better price. Support of DECT 8242 with IP DECT as well as TDM DECT Enhancement to the get Call Feature now with R10.1 the call can be moved from the Deskphone to the DECT device as well as from the DECT and OTCV to Deskphone Support of the 8001 Handset cost effective SIP phone New collaborative features on the Premium Deskphones such as IM, UDA, Unified Call Log and Distinctive ringing Enhanced mobility with OpenTouch Conversation for Android and iPhone with Conferencing, IM and Distinctive ringing Easy VPN on Iphones with the VIA VPN Client
New Instant message server Free LDAP Server connect with Premium Deskphones MYIC Web with conferencing and Instant Messaging MYIC Social Connect Support with transfer and conferencing 8242 DECT and Dual Charger New Power CPU EE with no requirement for Hard Disk
SIP easy connect Optimized security with OMC Certificates and increased password facility management Flexible licensing on Office Cloud DECT mixed Estate The Flexibility to have TDM DECT and IP on the same System. Support of Open Touch Office Cloud MYIC Social Connect Support of Office 2013 32 Bit Increased sizing of MYIC WEB 150 instead of 50 Higher Level of Security on OpenTouch Conversation for Iphone and Android Encryption of Passwords and Voicemails
Voicemail to Email using a hosted platform Voicemails can now be sent to a hosted servers like Gmail and office 365
OpenTouch Conversation IPhone VoWIFI on IOS Flexible mobility deployment allow a smooth transition from Mobility outside the premise to VoWIFI calls inside Zero Touch Deployment when deploying Alcatel Lucent Voice and Data the Data switches auto configure with Voice VLans. Automatic Agent Connect on ACD All the ACD Agents will be set to Auto Answer and cannot be deactivated by the user.
Centralised Administration of User Passwords IP DECT Support - Flexible DECT deployment across existing IP networks, lowering deployment cost and securing a more flexible deployment
MYIC Social Connect – Integrate Outlook, Facebook, Skype and Yahoo into the Office ECO system
Smart Call Routing – Intelligent routing without ACD
Support of 8012 Sip Phone – Business Grade SIP telephony Supervision groupware MYIC Office Call Control MY IC Phone Video Private network SIP Video support Private network Increase open SIP capacity (120) Manager /Secretary working on MYIC Phone Enhancements to MYIC Suite (several UDA Fields) MYIC Phone Synch with Outlook DECT 8232 ACD Agent assist Visual Queue Optimised security (email notification and 6 digit password) Sip Client Support (Max Basic 200, Open 20) 4135 SIP Conferencing Phone.
Opentouch Conversation for Iphone & Android MYIC Office (Max 50) MY IC Phone LDAP support on MYIC Suite and Premium Handsets 200 hours Voice Mail without Hard disk Break out of VM to any device ACD Outgoing Dialling Stats. Enhanced Contact Centre (new look and feel, 8 supervisors and customer code routing). Multi-company Features (4 companies). IP Metering as standard. 8118 and 8128 WIFI handsets supported. Toll Fraud Enhancements. DECT 500 Support. One Number service ACE Client support (Nokia and Windows) VoWlan support Multiple Auto-Attendants 6 Party Conference DECT 300 and 400 Support Mini Mix Board support on Compact edition Support of 4008 IP set Meet me conference Sip Trunking supported Pimphony Attendant 9 series Plugware 8 and 9 series handset support
Compiled by John Stenhouse 28/06/16 subject to change.
