Winegard Dealer Training

Transcript

Winegard® Dealer Training General Information 1 Winegard History 2 Cables, Connectors, and Tools 4 Basic Installation Practices 5 Satellite Systems 9 Meet the Trainer 2 2 3 4 4 4 5 6 7 7 7 8 9 10 Cables Connectors and Tools Installing an F-Connector on Coax Cable Sealing 12 Volt Power Obstructions Satellite TV Basics Transponder Maps Leveling Receiver Recommendations Dual Tuner Receivers SWM Technology Mike Barum Notes Winegard Company History 1954 Winegard Company is founded by John Winegard 1955 Winegard introduces the first 82-channel TV antenna 1969 Winegard is noted for its contributions to NASA in the Apollo 11 mission 1980s Sensar antenna is introduced into the RV industry; Winegard begins manufacturing satellite TV antennas 2002 Winegard introduces Movin’ View in-motion and stationary domed units to RV market 2005 John Winegard is inducted into CE Hall of Fame for developing the first 82-channel TV antenna 2007 Winegard introduces TRAV’LER® antennas and becomes first to offer a DIRECTV HD-compatible one-way antenna 2009 Winegard debuts Wingman® antenna, a UHF add-on for Sensar TV antennas, named Best New Product for 2009; Winegard also introduces the Carryout automatic antenna, a fully automatic portable satellite TV antenna 1 General Information Winegard Company History Winegard Company, incorporated in 1954, is a respected world leader in the design and manufacture of innovative antenna products for both satellite and terrestrial communications. Throughout the years, Winegard has made important contributions to the growth and development of the television industry both in America and worldwide. With over 80 U.S. patents, we count many “firsts” in the industry, including the all-channel yagi TV antenna, 82-channel antenna, antenna mounted preamplifiers, antenna amplifiers, anodizing process, perforated aluminum satellite antenna, and the RV television antenna. Winegard’s pioneering solutions have shaped the industry for home, RV, truck, marine, medical, and automotive antennas. Winegard also provides two-way real-time broadband antennas for communication in even the most extreme, remote environments; these two-way broadband antennas are used in the oil and gas industries, as well as by military and emergency response teams. Our state-of-the-art facilities are designed to enable the manufacturing of products with speed and accuracy at a competitive cost. All of our antennas are proudly designed and built by hardworking Americans in the heartland of the U.S.A. Having reached our 60 year milestone, we see a bright and exciting future. Cables, Connectors, and Tools Cables Qualified RV technicians need to be familiar with two types of coaxial (coax) cable, RG-59 and RG-6. Although both RG-59 and RG-6 can be used for over-the-air television applications, RG-59 is not recommended for satellite television applications. The word “series” often substitutes “RG” (i.e., series 59 and series 6 cable). RG-59 coax cable is smaller in diameter with a center conductor of 22 AWG (American Wire Guage) in size. This smaller cable has high frequency loss over longer cable runs (see table 1.1). RG-6 coax cable has a larger center conductor of 18 AWG in size. This larger cable has less signal loss per foot and resultantly carries LNBF voltage better over longer distances. RG-6 coax cable must be run all of the way from the satellite dish to the satellite receiver. Multiply the thickness by 10 to determine the tightest bend allowed for proper signal transmission. TABLE 1.1. Properties of RG-59 and RG-6 coax cable AWG Diameter of conductor (in.) Signal loss (dB/100 ft) Recommended application RG-59 22 .0253 in. ≤8.0 OTA TV RG-6 18 .0403 in. ≤6.0 Satellite & OTA TV Connectors and Tools F-connectors are used with both RG-59 and RG-6 coax cable and are available in different sizes for different coax applications. A cable stripper and hex crimping tool or compression crimping tool are needed to properly install an F-connector on coax cable; Winegard recommends Model CS-2000 cable stripper (see fig. 1.1A), Model SP-6311 hex crimping tool (see fig. 1.1B), and Model SP-7501 compression crimping tool (see fig. 1.1C). A B C FIGURE 1.1. Tools used for installing a coax connector. A, Model CS-2000 cable stripper. B, Model SP-6311 hex crimping tool. C, Model SP-7501 compression crimping tool. A compression crimper should be used to install a compression connector. A hex crimper should be used to install a hex connector. Models CS-2000 cable stripping tool, SP-6311 hex crimping tool, and SP-7501 compression crimping tool may be available for purchase from your instructor. General Information Cables, Connectors, and Tools 2 Cables, Connectors, & Tools Installing an F-Connector on Coax Cable The front of the cable stripper has a lip. Compare figure 1.2A and 1.2B. A B FIGURE 1.2. Cable stripper. A, Front. B, Back. To install an F-connector on a coax cable, complete the following steps: 1. Make a square cut on the coax cable (see fig. 1.4A). 2. Place the cable in the cable stripper (see fig. 1.4B). The cut end of the cable should be flush against the front of the stripper (see fig. 1.2A). 3. Once the cable stripper has closed around the cable, rotate until the outer cover has been stripped (see fig. 1.4C), and pull the tool away. 4. Fold back the braid as in figure 1.4D. 5. Install an F-connector on the coax cable (see fig. 1.4E). 6. Crimp the connector. To do so with a hex crimp connector, use a hex crimping tool to pinch the connector (see fig. 1.4F). To do so with a compression crimp connector, place the connector inside and squeeze the compression tool (see fig. 1.4G). 7. Inspect and pull on the connector to make sure it is secure (see fig. 1.4H). 8. Weather Tight connectors are used where moisture is present. Lip When folding back the braid, make sure that no wires touch the center conductor. Square cut For an easier installation, try twisting the connector while pushing it onto the cable. After being crimped, the compression connector should be shorter in length. Compare figure 1.3A and 1.3B. A B C D Braid Hex crimp connector Compression connector E F Hex crimp connector A B FIGURE 1.3. Compression connector. A, Compression connector before being crimped. B, Compression connector after being crimped. 3 General Information Cables, Connectors, & Tools Compression connector G H FIGURE 1.4. Coax connector installation. A, Square cut. B, Cable in stripper. C, Cable stripped. D, Braid folded. E, Connector placed on coax. F, Connector crimped with hex crimping tool. G, Connector crimped with compression tool. H, Connector installed. Basic Installation Practices Sealing Before sealing, check with the vehicle manufacturer for recommended sealant for the roof type. Only apply sealant to clean surfaces in dry conditions. Allow for adequate drying time. Refer to product manuals for specific sealing requirements. 12 Volt Power Some Winegard antennas require 12 volts of direct current (VDC) power to function correctly. When installing and testing such units, make sure you have a clean and filtered power source for the satellite system. Winegard recommends using a dedicated line to the coach battery or a 12 VDC output power converter (see fig. 1.6), which can be plugged into available AC outlets. Winegard offers Model GM-1200 power converter and Model PS-1224 power supply. Either of these devices will enable a customer to hook up to a 110 V power source when a 12 V power source is unavailable. For Portables A Obstructions When installing Winegard satellite systems, consider any large roof fixtures which the system could physically hit while rotating or elevating, and consider any obstructions which could block signal acquisition (see fig. 1.5). Power lines may obstruct signal. Additionally, signal may bounce off of reflective sources such as metal buildings, which could significantly increase search time; to avoid increasing the search time, move the RV away from the obstruction. For specific requirements on required distances from certain obstructions, refer to product manuals; certain product manuals may also specify the distance to be maintained from the antenna according to the height of the obstruction. For Roof mounted domes B FIGURE 1.6. 12 VDC output power converters offered by Winegard Company. A, Model GM-1200. B, Model PS-1224. FIGURE 1.5. Tree obstructing signal from satellite. General Information Basic Installation Practices 4 Satellite Systems Satellite TV Basics In order for the signal to be transferred to the satellite receiver via coax cable, the LNBF downconverts the signal to 950–1450 MHz for non-SWM (single wire multi-switch) applications and to 974–1790 for SWM applications. Satellite programming originates from an uplink facility on Earth. The uplink facility receives signals from different sources, digitally combines the signals, and transmits the signals to satellites. 22, 300 miles above the Earth, the satellites receive, amplify, and transmit the uplink signal back to Earth in the Ku and Ka frequency bands. The signal is then received on Earth by your satellite antenna, where the signal is reflected and concentrated to the low-noise block converter (LNBF). The LNBF is located at the focal point of signal reflection, the point at which maximum amount of signal is effectively concentrated. The LNBF receives, amplifies, and downconverts the signal to pass through a coax cable to the receiver, where individual channel selection and processing takes place. See figure 1.7. FIGURE 1.7. Transmission of signal from uplink facility to antenna on RV 5 General Information Satellite Systems Satellite Systems Satellite Beams Signals from satellites are transmitted as either continentual US (CONUS) beams (see fig. 1.8A) or spot beams (see fig. 1.8B). CONUS beams cover the continental US, and spot beams cover a smaller area (e.g. a city). A Spot beams typically contain local programming, such as NBC, CBS, ABC, or FOX. Since the arrival of digital television, many RVers use an OTA TV antenna to receive local programming. B FIGURE 1.8. Types of satellite beams. A, CONUS beams. B, Spot beams. General Information Satellite Systems 6 Satellite Systems Leveling Dome antennas should be within three degrees of level, and TRAV’LER® antennas should be within five degrees of level. High definition DIRECTV programming is not available with a domed antenna. Leveling is important for acquiring signal with manual and automatic antennas. Manual antennas require a user-inputted elevation to accurately point at a satellite, and automatic antennas use an auto-inputted elevation to complete an auto-scan for signals. If the satellite antenna is not level, the inputted elevation angle will differ from the actual elevation angle required to accurately point at the satellite. The elevation will need to be adjusted to compensate for the number of degrees the unit is off-level. If the unit is too far off level, the search may fail or require more time. Receiver Recommendations Winegard Company recommends using caution when selecting a satellite receiver for a mobile environment. Satellite receivers are designed for home use, and certain satellite systems may be incompatible with certain receivers. For DISH users, Winegard recommends using a DISH HD Solo series receiver (e.g. 211z) for standard or high definition programming in a mobile environment. The Solo receiver can be used with or without an external hard drive for recording. If a receiver able to record programming is used in an RV, unplug the receiver when driving. Satellite receivers may overheat when placed in cabinets of RVs. For DIRECTV users, Winegard recommends using a single input receiver (e.g. H24). If using a TRAV’LER DIRECTV® SWM slimline antenna, SWM-only receivers may be used (e.g. H25). Receivers able to record programming are equipped with internal hard drives and are not designed for mobile use. If used in a mobile environment, constant vibration may shorten the life of the receiver. Additionally, these receivers should be kept in a controlled temperature environment, which is difficult to achieve in a mobile environment. Dual Tuner Receivers For up-to-date information on receiver compatibility or new programming information, visit www.winegard.com/ receivers, or call 1-866-609-9374. Dual tuner receivers receive signal constantly from multiple satellite inputs. Winegard automatic domed satellite systems access multiple satellites by toggling to the corresponding satellite as the customer changes the channel, meaning that the satellite system actually receives signal from only one satellite at a time. There are times when the receiver may try to watch different satellites on the two inputs, and this may cause conflicts with recording or viewing. However, with proper setup and understanding of how the system works, it is possible to use dual tuner receivers with dual receiver-capable Winegard domed automatic satellite antennas. 7 General Information Satellite Systems Satellite Systems SWM Technology-DIRECTV Only Most Winegard mobile satellite TV antennas operate with multi-switch technology and require separate accessories to operate with DIRECTV single wire multi-switch (SWM) technology. If the customer has a SWM-only technology receiver, Winegard Model SWM-840 SWM kit is available (see fig. 1.9). This SWM kit will enable Winegard mobile satellite TV antennas to operate with SWM technology. A B DIRECTV has used 3 types of receivers: ∙ Models 11 and under (including the R15) are multi-switch only. ∙ Models 12-24 can be multi-switch or SWM. ∙ Models 25 and higher are SWM only. All domes are multi-switch allowing up to 8 tuners to be used. A SWM-840 kit may be used or neccessary with some models of receivers. C FIGURE 1.9. SWM kit parts. A, SWM-8. B, Power inserter. C, Splitter. See figure 1.10 for general information on hooking up to a SWM-8. A coax cable will run from the power inserter to the splitter and from the splitter to the receiver(s). The power inserter is then plugged into a 110 VAC outlet. to Power Inserter 0 1˚ If hooking up a domed antenna to a SWM-8, connect two coax cables from the two coax ports of the antenna to the two Sat. 99˚/101˚ ports of the SWM-8. to Antenna for Sat. 99˚ / 1 to Antenna for Sat. 99˚/101 ˚ to Antenna for Sat. 103˚/110˚/11 9 ˚ to Antenna for Sat. 103˚/110˚/119˚ FIGURE 1.10. Basic wiring to and from a SWM-8 If hooking up an SK-3003 TRAV’LER antenna to a SWM-8, connect three coax cables from the three coax ports of the antenna to three of the satellite ports of the SWM-8. If hooking up an SK-3005 TRAV’LER antenna to a SWM-8, connect four coax cables from the four coax ports of the antenna to the four satellite ports of the SWM-8. General Information Satellite Systems 8 Meet Mike Barum, Winegard Company Dealer Trainer For nearly 10 years, Mike has been traveling the country and parts of Canada in his Winegard branded ‘traveling classroom’. Equipped with all the latest Winegard TV antenna products, Mike provides a unique learning experience where attendees get the opportunity to see and experience firsthand how each antenna works. He covers installations and FAQs. In addition, he also provides helpful tips and tricks-of-the-trade making his seminars a ‘must attend’ for technicians and sales staff. Because of his vast experience, Mike can customize his training sessions on the fly to adapt to the skill set/background of his audience to ensure maximum learning. In addition, Mike also performs the following duties: • Trains dealers and distributor personnel during group training sessions • Trains manufacturers during manufacturer training sessions • Attends RV rallies, trade shows and manufacturer rallies • Beta tests new products before release • Provides feedback on existing product function and performance To date, Mike has traveled over 187,000 miles in the RV alone, stopping by 1,500 dealerships and training upwards of 15,000 people earning him the nickname, Mike the trav’ler! 9 General Information Meet the Trainers Notes General Information Notes 10 Winegard Company • 3000 Kirkwood Street • Burlington, IA 52601 • 1-800-288-8094 • Fax 319-754-0787 • www.winegard.com Printed in U.S.A. ©2012 Winegard Company 2/15 Winegard, RoadTrip Mission, TRAV’LER, Carryout, Pathway and Rayzar are registered trademarks of Winegard Company. DIRECTV is a registered trademark of DIRECTV, LLC. DISH is a registered trademark of DISH Network L.L.C. Bell TV is a trademark of Bell Canada, Inc. Shaw Direct is a trademark of Shaw Satellite G.P. Disclaimer: Although every effort has been made to ensure that the information in this document is correct and complete, no company shall be held liable for any errors or omissions in this document. Information provided was accurate at time of printing.