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Worcester Greenstar Hiu Wall Mounted Heat Interface Unit

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Technical and Specification Information Greenstar HIU KE Plus Greenstar HIU E Plus Greenstar HIU E Greenstar HIU Worcester Greenstar HIU wall mounted heat interface unit NEW 1 Worcester and you. Making a diff 2 As part of the Bosch Group, Worcester supported by an experienced technical products are designed and manufactured to services team which is able to provide provide customers with the highest levels of comprehensive support and advice quality and reliability which are synonymous from designing system layouts through with the Bosch name throughout the world. to installation. As part of Europe’s largest supplier of Worcester is dedicated to providing energy heating products, Worcester, Bosch Group efficient gas- and oil-fired boilers, as has the UK-based resources and support well as an extensive range of renewable capability to offer you the value-added technologies. All of our products have been solutions you deserve. Worcester employs developed and introduced with the aim of a nationwide network of Service Engineers helping the UK to achieve the Government’s and technically trained Field Sales Managers efficiency targets. The reception and main entrance at our Worcester headquarters ference. Contents Page The Greenstar HIU range 4-5 Key features of the range 6-7 The Greenstar HIU at a glance 8 Inside story 9 Technical data 10 - 11 System description and layout 12 - 13 Installing the Greenstar HIU 14 - 16 Electrical 16 Greenstar HIU models and accessories 17 services to ensure you have all you require in Training 18 - 20 order to deliver only the best solutions to your After-sales 21 customers’ requirements.” Bosch Commercial and Industrial 22 - 23 “At Worcester we recognise the vital role you play in the specification and installation of energy efficient appliances in homes across the UK. We will continue to invest in our products, people, facilities and added value Carl Arntzen, Managing Director, Bosch Thermotechnology Ltd. 3 The Greenstar HIU range HIU KE Plus with heat meter HIU KE Plus The new Worcester Greenstar HIU is part of a market- Designed with the future in mind leading range of innovative energy-saving heating and hot Designed to meet the latest and future market water solutions from Bosch Thermotechnology Ltd. requirements, the new Greenstar HIU is a top-of-therange appliance that offers up to 21 litres per minute flow The Greenstar HIU provides domestic hot water and space rate and incorporates components such as a differential heating to properties that are serviced from district heating pressure control valve (KE Plus, E Plus and E) and summer or centralised boiler plants, and is fully compatible with by-pass (KE Plus and E Plus). other products in the Bosch Commercial and Industrial product range. 4 HIU E Plus, HIU E and HIU HIU E Plus, HIU E and HIU with heat meter The Greenstar HIU’s innovative design offers a number system efficiency and saves energy. With its high differential of specifier, contractor and end-user benefits in a pressure tolerance, the Greenstar HIU is suitable for the compact unit which is manufactured to the high majority of installations. standards associated with Bosch. The HIU is also designed for easy installation and features Maximum temperatures for DHW and space heating can be a first fix pipework jig, in-line compression fittings and a set at the commissioning stage, while automatic control pre-made pipework kit which provides the option of top or of the return temperature in the primary circuit improves bottom connections. 5 Key features of the range Suitable for small and large scale district heating The Greenstar HIU is perfect for small scale district heating applications such as flats and other multi-residential accommodation, as well as buildings that use uneconomical electric heating or have individual gas appliances in each property. A centralised heating concept allows specifiers to take full advantage of a low carbon heat source or a modular/hybrid configuration with high efficiency boilers. The Greenstar HIU is compatible with Bosch Commercial and Industrial products for both new and existing multipurpose and multi-residential buildings, as well as large estates that include commercial units. DHW and space heating temperature control The Greenstar HIU comprises of two heat exchangers, one for providing instant hot water at a regulated temperature and the second for space heating. The maximum temperatures for both can be set at the time of commissioning by the installation engineer or by using a compatible Worcester or third party control. Efficient operation The HIU is an indirect appliance so the primary heating circuit is hydraulically separated from the property’s space heating by a plate heat exchanger. The unit operates only when DHW or space heating is required, ensuring energy efficient operation. Accurate measurement of the heat energy used in individual properties is provided by the heat meter which is fitted as standard on some models and is available as an accessory on others. This reduces the risk of damage to the rest of the appliance whilst the system is being commissioned. The remainder of First fix rail The Greenstar HIU also comes complete with a first fix rail the appliance remains in the packaging and can be stored safely until needed. which allows for the system to be pre-plumbed before the unit is installed. 2 year guarantee All Worcester Greenstar HIUs are offered The first fix rail can be removed from the end of the carton with a full 2 year guarantee* on parts and via a perforated flap so that it can be fitted without having labour. Registration can be by post, to remove the rest of the appliance from the packaging. telephone or online. 6 *Terms and conditions apply. Control unit Differential Pressure Control Valve (DPCV) The control unit enables simple adjustment and setting of Models which include a DPCV as standard will ensure that maximum DHW and CH temperatures which can be set at the district flow rate is limited to 16.6 l/min at the unit. commissioning stage and controlled using a compatible If the system design deems necessary, a Flow Regulating Worcester or third party control. The unit has separate LED Valve (with pressure test points at inlet and outlet) should operational status indicators for DHW and CH which can be be fitted and located in the district return pipe at the Heat seen through two viewing holes on top of the casing. Interface Unit. This will ensure that the correct nominal flow rate is achieved. The unit is accessed by removing it from the top of the HIU and hanging it on the bracket at the top of the CH heat exchanger. Flushing valve accessory A close-coupled flushing by-pass valve accessory is available which can be fitted behind the mounting frame directly Integral keyless filling link into the district heating supply and return connections. All models include a keyless filling as standard for easier The flushing valve can be fitted with the district pipe work system filling. connections installed upwards for behind the appliance piping or downwards for below piping configurations. Summer by-pass function When fitted, the summer by-pass accessory, or ‘keep warm’ function, keeps the supply side of the HIU hot. It is necessary to heat up the supply side pipe work after a long period of inactivity, this will minimise the time taken to produce hot water at the tap or radiator. Flushing kit accessory This enables the primary circuit be flushed separately without the HIU being connected directly to the primary circuit before commissioning. 7 The Greenstar HIU at a glance HIU KE Plus HIU KE Plus with heat meter HIU E Plus HIU E Plus with heat meter HIU E HIU E with heat meter HIU HIU with heat meter 7 733 600 135 7 733 600 134 7 733 600 137 7 733 600 136 7 733 600 139 7 733 600 138 7 733 600 141 7 733 600 140 Height 700mm 700mm 700mm 700mm 700mm 700mm 700mm 700mm Width 440mm 440mm 440mm 440mm 440mm 440mm 440mm 440mm Depth 270mm 270mm 270mm 270mm 270mm 270mm 270mm 270mm Total unit weight (lift weight) 33kg 33kg 31kg 31kg 31kg 31kg 31kg 31kg Packaged unit weight 36kg 36kg 34kg 34kg 34kg 34kg 34kg 34kg Nominal output to domestic hot water 1) 58.6kW 58.6kW 39.1kW 39.1kW 39.1kW 39.1kW 39.1kW 39.1kW Output range to central heating 1.5 - 15kW 1.5 - 15kW 1.5 - 15kW 1.5 - 15kW 1.5 - 15kW 1.5 - 15kW 1.5 - 15kW 1.5 - 15kW X4D 40 X4D 40 X4D 40 X4D 40 Part no. Appliance protection rating (IP) 1) Maximum output to domestic hot water values are for a temperature rise of 40. Additional features For contractors For investors First fix rail pipe work jig The automatic control of the return temperature Top and bottom connections with pre-made maintains the district heating scheme requirement for pipework kit low return temperatures Flushing bypass accessory High differential pressure tolerance of 800mbar** Inbuilt filters making it suitable for the majority of installations M-Bus meter connection point Adjustable secondary flow temperatures for low Inbuilt DHW temperature limiter temperature heating Easy to install with in-line compression fittings and can Inbuilt DPCV (KE Plus, E Plus and E) provides be installed in a small area the ultimate control of differential pressures Keyless filling link supplied as standard up to 4,000mbar Weighs 33kg* Maximum heating and DHW temperatures set by the A domestic hot water valve prioritises the temperature commissioning engineer at the DHW heat exchanger for maximum DHW comfort It is simple to fill the system with treated district water Controlled water temperature in the heat exchanger using the built-in keyless filling link reduces the risk of lime formation Low return temperature in the primary circuit maximises Supplied with or without heat meter to suit efficiency in the system, saving energy specific requirements Internal insulation standard on all models Compatible with a range of Bosch commercial heating Models with heat meters for measurement of heat products so that the entire district and centralised energy used in individual properties. plant heating requirements can be sourced from a single supplier. 8 *Without cover and first fix rail. **Without internal DPCV. Inside story The Greenstar HIU has been designed to provide engineers with ease of installation and access to all components. The unit is supplied with a separate pre-mounting rail, transported in its own compartment within the unit packaging, which allows for pre-plumbing on site while leaving the unit unpacked and ready for installation when required. Greenstar HIU KE Plus (also available without heat meter) Central heating control valve DHW control valve Control unit Manual air vent (central heating) Manual air vent (DHW) Manual air vent (district heating) Plate heat exchanger (DHW) Expansion vessel Plate heat exchanger (central heating) Differential pressure control valve (if fitted) Supply sensor NTC (district heating) Flow sensor NTC (central heating) DHW outlet sensor NTC Return sensor NTC (district heating) Expansion vessel connection point DHW pressure relief valve Heat meter (if fitted) Central heating circulating pump Flow turbine and flow regulator Drain point (central heating flow) Drain point (central heating return) DHW safety valve Heat meter flow sensor connection point Central heating return connection Filter and drain point (district heating) Bypass valve (if fitted) Pressure relief valve (central heating) Cold mains inlet connection DHW District connection heating supply connection District Central heating heating flow return connection connection 9 Technical data Units HIU KE Plus HIU KE Plus with heat meter HIU E Plus HIU E Plus with heat meter Height mm 700 700 700 700 Width mm 440 440 440 440 Depth GENERAL mm 270 270 270 270 Total unit weight (lift weight) kg 33 33 31 31 Packaged unit weight kg 36 36 34 34 kW 58.6 58.6 39.1 39.1 Output range to central heating kW 1.5 - 15 1.5 - 15 1.5 - 15 1.5 - 15 Maximum flow temperature secondary heating ºC 80 80 80 80 Maximum flow temperature DHW ºC 60 60 60 60 District heating flow and return connections (compression) mm 22 22 22 22 Secondary heating flow and return connections (compression) mm 22 22 22 22 Cold feed and DHW connections (compression) mm 15 15 15 15 Pressure relief valve connection mm 15 15 15 15 Maximum working pressure district heating side bar 10 10 10 10 Pressure relief valve setting secondary heating side bar 3 3 3 3 Maximum working pressure domestic hot water side bar 10 10 10 10 7-9 Nominal output to domestic hot water 1) 7-9 7-9 7-9 l 7 7 7 7 bar 0.75 0.75 0.75 0.75 l/s 0.24 0.24 0.16 0.16 Primary return temperature ºC 21.1 21.1 22.2 22.2 Primary pressure drop kPa 41.3 56.4 19.9 26.8 DHW output (50°C) kW 58.6 58.6 39.1 39.1 l/min 21 21 14 14 l/s 0.25 0.25 0.17 0.17 Primary return temperature ºC 20.8 20.8 21.8 21.8 Primary pressure drop at 65/21 kPa 45.1 61.5 21.8 29.4 DHW output (45°C) kW 51.3 51.3 34.2 34.2 l/min 21 21 14 14 Primary flow rate l/s 0.23 0.23 0.16 0.16 Primary return temperature °C 18.6 18.6 19.5 19.5 Primary pressure drop kPa 37.4 51.0 17.9 24.2 pH value (district water supply), approximate Expansion vessel Expansion vessel charge DISTRICT TEMPERATURE (80ºC) Primary flow rate DHW flow rate (50°C) DISTRICT TEMPERATURE (70ºC) Primary flow rate DHW flow rate (45°C) DISTRICT TEMPERATURE (65ºC) DHW output (40°C) DHW flow rate (40°C) kW 44.0 44.0 29.3 29.3 l/min 21 21 14 14 230 ELECTRICAL AC...V 230 230 230 Frequency Hz 50 50 50 50 Maximum power consumption W 41.3 41.3 41.3 41.3 Standby power consumption W 3.1 3.1 3.1 3.1           X4D 40 X4D 40 Electrical power supply voltage Integrated filling link Direct Pressure Control Valve (DPCV) Summer bypass Appliance protection rating IP 1) Maximum output to domestic hot water values are for a temperature rise of 40. 10 Units HIU E HIU E with heat meter HIU HIU with heat meter Height mm 700 700 700 700 Width mm 440 440 440 440 Depth GENERAL mm 270 270 270 270 Total unit weight (lift weight) kg 31 31 31 31 Packaged unit weight kg 34 34 34 34 kW 39.1 39.1 39.1 39.1 Output range to central heating kW 1.5 - 15 1.5 - 15 1.5 - 15 1.5 - 15 Maximum flow temperature secondary heating ºC 80 80 80 80 Maximum flow temperature DHW ºC 60 60 60 60 District heating flow and return connections (compression) mm 22 22 22 22 Secondary heating flow and return connections (compression) mm 22 22 22 22 Cold feed and DHW connections (compression) mm 15 15 15 15 Pressure relief valve connection mm 15 15 15 15 Maximum working pressure district heating side bar 10 10 10 10 Pressure relief valve setting secondary heating side bar 3 3 3 3 Maximum working pressure domestic hot water side bar 10 10 10 10 Nominal output to domestic hot water 1) 7-9 7-9 7-9 7-9 l 7 7 7 7 bar 0.75 0.75 0.75 0.75 Primary flow rate l/s 0.16 0.16 0.16 0.16 Primary return temperature ºC 22.2 22.2 22.2 22.2 Primary pressure drop kPa 19.9 26.8 12.1 19.1 DHW output (50°C) kW 39.1 39.1 39.1 39.1 l/min 14 14 14 14 l/s 0.17 0.17 0.17 0.17 Primary return temperature ºC 21.8 21.8 21.8 21.8 Primary pressure drop at 65/21 kPa 21.8 29.4 13.3 20.9 DHW output (45°C) kW 34.2 34.2 34.2 34.2 l/min 14 14 14 14 l/s 0.16 0.16 0.16 0.16 Primary return temperature °C 19.5 19.5 19.5 19.5 Primary pressure drop kPa 17.9 24.2 11.0 17.3 DHW output (40°C) kW 29.3 29.3 29.3 29.3 l/min 14 14 14 14 230 pH value (district water supply), approximate Expansion vessel Expansion vessel charge DISTRICT TEMPERATURE (80ºC) DHW flow rate (50°C) DISTRICT TEMPERATURE (70ºC) Primary flow rate DHW flow rate (45°C) DISTRICT TEMPERATURE (65ºC) Primary flow rate DHW flow rate (40°C) ELECTRICAL AC...V 230 230 230 Frequency Hz 50 50 50 50 Maximum power consumption W 41.3 41.3 41.3 41.3 Standby power consumption W 3.1 3.1 3.1 3.1       X4D 40 X4D 40 Electrical power supply voltage Integrated filling link Direct Pressure Control Valve (DPCV) Summer bypass Appliance protection rating IP 1) Maximum output to domestic hot water values are for a temperature rise of 40. 11 System description and layout System description In stand-by mode with a summer by-pass valve (9) fitted, 1 the district supply water flows from the district heating 2 main via the thermostatic by-pass valve, therefore ensuring that hot water at 45°C - 50°C is immediately available at the HIU. This ensures a fast warm-up of hot water at the tap, 17 3 16 4 often referred to as keep hot function. The electronic control unit [1] provides fully modulated heating and hot water control between maximum and 5 minimum heat outputs. If a hot water tap is opened, the flow turbine [13] is activated, the central heating control valve [4] remains 15 6 closed and the domestic hot water control valve [16] modulates, allowing district supply water to flow through 14 7 the domestic hot water heat exchanger [18] to maintain 13 8 the pre-set hot water outlet temperature. This is measured using a NTC sensor [15]. 12 9 11 The domestic hot water safety shut-off valve [12] is provided will interrupt the hot water flow to the tap in the event 10 of excessive hot water temperatures due to an error. The domestic hot water outlet temperature is adjustable between 30°C - 60°C on the heat interface unit control unit [1]. During a central heating demand, the domestic hot water Key Description control valve [4] modulates, allowing district water to 1 Control unit flow through the central heating heat exchanger [3] to 2 Return sensor NTC (district heating) maintain the pre-set central heating flow temperature which 3 Central heating plate heat exchanger 4 Central heating control valve 5 Differential pressure control valve (if fitted) temperature is adjustable between 30°C - 80°C on the HIU 6 Flow sensor NTC (central heating) control [1]. 7 Heat meter (if fitted) 8 Circulating pump 9 Summer by-pass valve (if fitted) 10 Heat meter flow sensor connection point temperatures back to the district network. The district return 11 Supply sensor NTC (district heating) temperature will be kept below the central heating flow 12 Domestic Hot Water safety valve temperature, a function which prevents the HIU working if 13 Flow turbine 14 Flow regulator 15 Domestic Hot Water outlet sensor NTC 16 Domestic Hot Water control valve 17 Domestic Hot Water plate heat exchanger control valve [16] remains closed and the central heating is measured using a NTC sensor [6]. A low energy selfregulating pump [8] is used to provide water circulation through the central heating circuit. The central heating flow The district heating return temperature is measured using an NTC sensor [2]. The control unit [1] will automatically modulate the central heating delivery to ensure low return the district flow and return connections are reversed. The default district heating return temperature is 50°C. 12 Greenstar HIU layout example (less than 150m2, single channel time and room temperature control) 1 2 3 4 5 6 7 4 6 Key Description 1 District heating return 2 District heating flow 3 Heat interface unit 4 Domestic outlets 5 Space heating time/ temperature controller 6 Space heating (example radiators) 7 District heating isolation valves 8 Mains cold water supply 8 NOTE: High differential pressures could affect the performance of some components in the HIU, if it is likely that primary differential pressures could rise above 80kPa. A model with an integral Differential Pressure Control Valve or added as an accessory, should be installed to protect the HIU. M-Bus heat meter (where supplied) 2 3 4 5 6 7 8 9 10 11 1 Heat meter Integrator display Heat meter Key Description Key Description 1 Optical sensor 7 Cooling use (not used) 1 & 2 (not used) Nominal flow rate 1.5m3/h Maximum flow rate 3m3/h 2 Monthly value index 8 Temperature range 5 - 130°C 3 Flow temperature 9 Radio frequency band 868 or 434 MHz 4 Return temperature Impeller wheel in operation Display Indication 8 digit LCD 5 Communication 10 Units Remote interface via M-Bus 6 Service level 11 Navigation button 13 Installing the Greenstar HIU Dimensions and clearances Dimensions and hydraulic connections 440 270 37 127 50 263 582 19 18 700 18 390 Key Description Connection (mm) 1 Cold mains inlet 22 2 Domestic Hot Water outlet 22 3 District heating supply 22 4 District heating return 22 5 Central heating flow 22 6 Central heating return 22 7 Pressure relief valve 15 Key Description Dimensions (mm) 1 Overall clearance height 930 2 Overall clearance depth 870 3 In front of appliance 600 4 Overall clearance width 450 5 Above the appliance 30 6 Either side of appliance 5 7 Below the appliance 200 Key Description Dimensions (mm) 1 Compartment height 930 2 Compartment width 450 3 Above the appliance 30 4 Either side of appliance 5 5 Below the appliance 200 6 Compartment depth 290 7 Appliance to removable door 20 81 79 40 65 65 65 65 65 1 2 3 4 5 7 6 Minimum installation and maintenance clearances 4 5 2 3 6 6 7 1 Minimum compartment clearances 2 6 7 3 1 4 4 5 14 Siting of appliance HIU wall mounting diagram The appliance is only suitable for installing internally within a property at a suitable location. The unit is designed to be sited on any fixed, rigid surface of at least the same size 1 as the appliance and capable of supporting its weight. The unit dimensions and secured cover allows for mounting between wall units in the kitchen area offering multiple siting options. No wall surface protection is required 2 against heat transfer. The appliance must not be installed in locations where the ambient temperature is expected to drop below 0 degrees. 3 Installation The Greenstar HIU is supplied with a wall template to accurately mark the drilling holes for mounting the first fix rail and main unit. The first fix rail is supplied with isolating valves which allow for pre-plumbing and commissioning of the system prior to connection of the main unit, via integrated compression fittings, for fast and easy installation. 4 System filling and make-up To comply with the Water Authority requirements, the system should be filled via a temporary hose connection to the mains cold water supply, with a double check valve assembly and test point fitted to the mains water side of a temporary circuit. Alternatively, the optional keyless filling loop allows the system to be filled directly from pre-treated district water. Key Description 1 Hanging point 2 Support bracket 3 Hook Valves and joints It is very important that all valves and joints are able to Plastic pipework sustain a working pressure of up to 3bar (45psi) on the The use of plastic pipework is acceptable. However, some secondary heating side. Particular care should be exercised plastics are permeable to oxygen and must be avoided. when fitting radiator valves and only those of high quality Only pipework with a polymeric barrier should be used. to BS 2767:10 should be used. All other valves and fittings Please note that the first 600mm of pipework connected to should comply with BS 1010. Loss of water pressure from a the HIU must be of copper or steel. sealed system will require continuous recharging with fresh water and consequential introduction of air. Air is highly corrosive and will considerably reduce life expectancy of radiators, pumps etc. 15 Pressure relief pipe work The pressure relief drain pipe (1) and (3) from the 1 appliance should be at least 15mm diameter copper 1 pipe and run downwards to a safe point of discharge away from any electrical equipment or other hazard, 2 preferably to an external drain or soak away. Pipe (1) should be finished with a partial bend, near the outlet to face the external wall (as shown) to help prevent freezing. Refer to Installation Manual for all PRV 2 discharge options and further advice. Key Description 1 Outlet facing external wall 2 External wall 3 Outlet to external drain 4 External drain 3 3 2 4 4 6720646608-123.1Wo Electrical Power supply Electrical connections A 3amp fused three pin plug and unswitched shuttered socket outlet (both complying with BS 1362) or preferably a double pole isolator with a contact separation of 3mm in 0-30V all poles supplying the appliance should be used. 230V Power supply connection Connect the supply Live (L) to the L1 terminal, the Neutral (N) to the neutral terminal, the Earth (E) to the earth terminal and the Switch Live (SL) to terminal number 1. Time/temperature controller connection Connect Live (L) to the L1 terminal, Neutral (N) to neutral terminal and Switch Live (LR) to terminal 1. 16 Key Description 0-30V Low voltage (signal cables) connections side 230V Mains voltage (power cables) connections side *Terms and conditions apply. Greenstar HIU range Greenstar HIU Greenstar HIU E Plus Greenstar HIU Greenstar HIU Heat meter included Greenstar HIU E Plus Greenstar HIU E Plus Heat meter included Worcester Part No. 7 733 600 141 Worcester Part No. 7 733 600 140 Worcester Part No. 7 733 600 137 Worcester Part No. 7 733 600 136 Greenstar HIU E Greenstar HIU KE Plus Greenstar HIU E Greenstar HIU E Heat meter included Greenstar HIU KE Plus Greenstar HIU KE Plus Heat meter included Worcester Part No. 7 733 600 139 Worcester Part No. 7 733 600 138 Worcester Part No. 7 733 600 135 Worcester Part No. 7 733 600 134 Greenstar HIU accessories Differential pressure control valve Summer by-pass Flushing valve Rear vertical piping kit Worcester Part No. 7 733 600 131 Worcester Part No. 7 733 600 132 Worcester Part No. 7 733 600 133 Worcester Part No. 7 733 600 127 Accessory Part No. Heat meter 7 733 600 130 Heat meter adaptor kit 7 733 600 119 Security fixings 7 733 600 281 17 Total training experience from Land’s End to John O’Groats Worcester has always been committed to setting the College-linked Learning industry standard for expert professional training and As well as offering training at our own centres, Worcester this is reflected in the scope and content of the courses, has established close partnerships with many colleges venues and options available. around the UK, equipping them with our latest products. We offer training on our entire range of domestic and Worcester has worked closely with leading colleges and commercial heating technologies as well as industry-led independent training centres for more than 20 years – a courses. All tuition is handled by expert heating specialists, successful enterprise which in 2007 was enhanced further combining classroom theory with, practical hands-on with the launch of the College Links Learning Scheme. experience. Keep up-to-date with legislation and experience hands-on-training with our new technologies. Mobile training We can also bring training to you. We have mobile vehicles To increase your skills, expertise and value in the fully equipped with operational Greenstar gas-fired boilers, market place, trust Worcester’s unique and proven dry strip-down models and even a Greensource air to air total training concept. heat pump. Our 7.5 tonne mobile oil vehicle is also available for hands-on oil product training and OFTEC assessments. Training centres throughout the UK Worcester Call now for more information 0330 123 0166. Worcester’s award-winning, state-of-the-art Training Academy is an innovative and spacious high tech training arena at our headquarters in Worcester. Facilities include open-plan domestic training areas with life-size single- Training centres storey brick buildings. Here installers can get to grips with College links training centres Greenskies solar thermal systems working with Greenstar gas appliances, clearly demonstrating the importance of system design and operation. Wakefield Opened in Summer 2013, the Wakefield Training and Assessment Academy boasts a large gas laboratory which features our entire range of Greenstar gas-fired appliances, a flushing area, wet and dry boilers and a light commercial area with a cascade of Worcester GB162 boilers. There is a solar room with fully working components from our entire Greenskies solar range and a pitched roof for practical training, as well as a large commercial training room. West Thurrock and Clay Cross Further academies are located at West Thurrock in Essex and Clay Cross in Derbyshire, both of which offer a comprehensive choice of courses. 18 Gas-fired product courses As the only boiler manufacturer to be awarded with Our comprehensive gas-fired condensing boiler training the Which? Best Buy 7 years running, we aim to ensure courses include product overview, installation, use of Flue the highest levels of competence and expertise in the Gas Analysers, removal of compact hydraulics, service installation of all Worcester Greenstar gas-fired products. At mode functions and fault finding on both ‘live and demo’ Worcester we offer intensive training courses for all types of appliances. installers, commissioning engineers and operatives involved with servicing and fault finding of Worcester products. Duration Gas Overview CDi Classic CDi Compact & Si Compact Greenstar i i Junior System & Regular Highflow CDi & FS CDi Regular Controls 1 day 1 day 1 day 1 day 1 day 1 day 1 day 1 day                                    Guide to the varied range of control options that are available                                 Training course covers Specification Installation Commissioning Servicing Maintenance Course locations Worcester Clay Cross Wakefield West Thurrock College Links† Mobile†       †Please contact Worcester Training for specific colleges and mobile dates. To complement the above courses, Worcester also run a number of other courses including the LPG changeover, water treatment and Domestic ACS training and assessment courses. For price information or to request course dates, visit our website at worcester-bosch.co.uk/training or call 0330 123 0166. 19 Industry focused courses At Worcester we recognise that the development of our installers is pivotal to business growth. To support and build your knowledge we also offer a number of courses that will keep you up-to-date with industry legislation and ahead of industry trends. Our trainers and their years of experience can provide you with the skills you need to be ahead of the competition. Gas-fired product courses Worcester commercial product courses ­­­­­­­­­• Gas overview ­­­­­­­­­• GreenstarCDi Compact & Si Compact • Greenspring CWi47 Water Heater • GB162 • Greenstar Heat Interface Unit (HIU). ­­­­­­­­­• Greenstar i Junior Bosch commercial product courses ­­­­­­­­­• Greenstar CDi Classic ­­­­­­­­­• Greenstar i ­­­­­­­­­• Greenstar System & Regular ­­­­­­­­­• Greenstar Highflow CDi & FS CDi Regular ­­­­­­­­­• Controls. Renewable product courses • Solar hot water systems • Renewables technology overview • Intro to heat pumps • Greenstore ground source heat pumps • Greensource air to air heat pumps • Renewable overview. 20 • GB312 & GB402 overview • Solar thermal product overview • GWPL Gas Absorption Heat Pumps overview • CHP overview • Commercial controls overview. Industry focused courses • Hot water systems and safety • Chemical water treatment • WRAS water regulations • Domestic ACS • LPG changeover • Commercial ACS. A complete after-sales service As part of the worldwide Bosch Group, Worcester strives to Spares maintain the highest possible standards of after-sales care. Genuine replacement parts for all supported Worcester products are readily available from stock, or on a next day Worcester Contact Centre delivery basis. Visit worcester-bosch.co.uk/spares Should you require support, our award winning Contact to find your local stockist. Centre team, based at our head office in Worcester, are ready to take your calls. Whatever your query our contact Customer Technical Support centre operators along with our nationwide team of In 2016 we celebrated 30 years of unrivalled technical engineers are ready to help you. support. Our team of 40+ technical advisors take immense pride in delivering you world class technical support that Tel: 0330 123 9559 is second to none in the industry – striving to answer your calls in seconds while providing the best advice possible. Opening times Monday – Friday: 7.00am – 8.00pm Technical Support Saturday: 8.00am – 5.00pm Tel: 0330 123 3366 Sunday: 9.00am – 12 noon Fax: 01905 752 741 Bank Holidays: 8.00am – 4.30pm Email: [email protected] Opening times Monday – Friday: 7.00am – 8.00pm Saturday: 8.30am – 4.00pm Bank Holidays: 8.00am – 4.30pm ErP Technical Helpline Tel: 0330 123 3641 Email: [email protected] 21 Expand your business with Bosch Commercial and Industrial Located at Worcester’s headquarters, Bosch Commercial and Industrial provides the heating, hot water and air conditioning solutions for the commercial and industrial market. Growing your business with Bosch Bosch Commercial and Industrial offers an extensive product range which deliver high levels of fuel efficiency, consistent heating and hot water performance and have a long product life.   Large domestic properties All Bosch products are subject to rigorous quality testing of each and every component, to ensure efficient, reliable and consistent performance throughout their long life.   Education and healthcare facilities These products are supported by an unrivalled commercial technical support team which is able to provide advice on product specification and installation queries.   And many more. From initial consultation to final commissioning, Bosch offers the complete package. Added peace of mind comes from secure guarantees and 10 year spares availability. 22 The products and support services you can access gives you the chance to expand your business offering and provide installations for:   Hotels, guest houses and holiday parks   Sports and leisure centres   Mini district heating schemes Heating and hot water solutions Air conditioning solutions Large-scale efficiency: heating systems Commercial ACS training   Reliable heat supply and hot water provision for With Worcester, Bosch Commercial and Industrial runs certified commercial ACS courses equipping installers with the relevant qualifications for the changeover from domestic to commercial gas work. healthcare requirements   Tailored, flexible solutions for highly efficient and eco-friendly boiler operation   Our controls are designed to maximise the heating system's efficiency, while allowing the facilities manager to gain quick and easy access to all functions of the boiler and the heating system Our technical training officers, who have many years’ experience as heating technicians, combine practical installation tips with heating theory and legislative requirements, ensuring a thorough understanding of all aspects.   Simple planning, installation and commissioning of the entire system thanks to modular components. Offering a broad portfolio that covers almost all heating requirements For more information please call 0330 123 3004 or visit bosch-industrial.co.uk Bosch Commercial and Industrial UK  Gas- or oil-fired boilers with individual outputs from 50kW to 38,000kW and standard efficiencies of up to 109%.  Compact condensing multi-boiler cascade systems of wall-mounted boilers (400kW in just 1m²).  Compact condensing multi-water heater cascade systems of wall-mounted water heaters (up to 600kW). @BoschHeating_UK  Air conditioning solutions with a comprehensive Variable Refrigeration Flow (VRF) range.  Combined heat and power (CHP) modules with output ranging from 12kWe to 2MWe.  All products are compatible with a complete range of intelligent controls and accessories. 23 Useful numbers Customer Service Sales Service Enquiries Tel: 0330 123 9669 Email: [email protected] [email protected] or telephone 0330 123 9559 Spare Parts Guarantee Registration Tel: 0330 123 9779 To register your Worcester [email protected] guarantee, please visit our website worcester-bosch.co.uk/guarantee. Technical Helpline (Pre & Post Sales) Tel: 0330 123 3366 [email protected] Share ErP Technical Helpline We would love to see your installations. Tel: 0330 123 3641 Follow us on: [email protected] @WorcesterBosch Tag your installations with: #WarmAtHeart Training We are also on: Tel: 0330 123 0166 [email protected] Literature Email: [email protected] or download instantly from our website or telephone 0330 123 9119 Calls to and from Bosch Thermotechnology Ltd may be recorded for training and quality assurance purposes. worcester-bosch.co.uk In partnership with FD TE O OMEST I ITU D H E 1964 E S ER I TAL ENG INE MEN ON NG & EN EATI VIR CH INS T This leaflet is accurate at the date of printing, but may be superseded and should be disregarded if specification and/or appearances are changed in the interest of continued improvement. The statutory rights of the consumer are not affected. Apple is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android are trademarks of Google Inc. PAPERS MADE WITH FREE TM 100% CHLORINE BLEACHED PULP Worcester, Bosch Group, Part No. 8 716 116 624 B 01/17 Cotswold Way, Warndon, Worcester, WR4 9SW BBT4343 Worcester, Bosch Group is a brand name of Bosch Thermotechnology Ltd.