Xi3 Install Everywhere. Manage Anywhere.

Transcript

Xi3 NUC Lear Install Everywhere. Manage Anywhere. Chapter 4 – Troubleshooting ............................................ 13 Table of Contents Chapter 1 - Getting Started ................................................. 3 Introduction ........................................................................... 3 What’s Inside? ....................................................................... 3 Getting Started ...................................................................... 3 Your Operating System ........................................................ 4 Move Data onto your Xi3 NUC ............................................ 4 Chapter 2 – Get to Know your NUC .................................. 5 Front-panel Power LED Blink Codes ................................... 13 BIOS Error Messages .......................................................... 13 Chapter 5 – Legal Stuff ...................................................... 14 Important Safety Information ............................................. 14 Important Handling Information ......................................... 15 Environmental ...................................................................... 15 Regulatory Information......................................................... 15 Glossary ............................................................................... 16 Corporate Information .......................................................... 16 Processor .............................................................................. 5 System Memory .................................................................... 5 Memory Configurations .......................................................... 6 Graphics ................................................................................. 6 Video Memory Allocation ....................................................... 6 High-bandwidth Digital Content Protection (HDCP) .............. 6 High Definition Multimedia Interface (HDMI) ......................... 6 USB ........................................................................................ 6 LAN Subsystem ..................................................................... 7 Hardware Management Subsystem....................................... 7 Power Management ............................................................... 7 Energy Saving Settings .......................................................... 8 Intel Security and Manageability Technologies .................. 8 Intel® vPRO™ Technology ................................................ 8 Intel® Active Management Technology ............................. 8 Intel® Virtualization Technology (Intel® VT), is a hardwareassisted technology that, when combined with softwarebased virtualization solutions, provides maximum system utilization by consolidating multiple environments into a single server or client. ........................................................ 8 Intel® Virtualization Technology for Directed I/O ............... 8 Intel® Trusted Execution Technology ................................ 9 Intel® Identity Protection Technology ................................ 9 Intel® Anti-Theft Technology .............................................. 9 Trusted Platform Module (TPM). ........................................ 9 The Dangers of Static Electricity .......................................... 9 Removing & Replacing Components ..................................... 9 Turn Off Your Xi3 NUC .......................................................... 9 Restarting Your Xi3 NUC ...................................................... 9 Chapter 3 – BIOS Settings ................................................. 10 System Management BIOS (SMBIOS) ................................ 10 Legacy USB Support ........................................................... 10 BIOS Updates ...................................................................... 10 BIOS Recovery .................................................................... 11 Boot Options ........................................................................ 11 Power Button Menu ............................................................. 11 BIOS Security Features ....................................................... 12 Xi3 Corporation’s mission is to provide efficient and low-maintenance technological solutions that improve lives with minimal environmental impact. We’ve designed the Xi3 NUC to meet the latest ENERGY STAR® guidelines for energy efficiency. ENERGY STAR is a U.S. Environmental Protection Agency voluntary program to reduce energy consumption and pollution. Xi3 computers are energy efficient and come with default ENERGY STAR settings recommended for optimal energy savings. For specifics, see “Energy Saving Settings” on page 8 of this manual. Chapter 1 - Getting Started Introduction Aside from the stunningly small form factor, the Xi3® NUC Lear features the Intel® Core™ i5 vPro™ processor offering robust computing capabilities and complete remote management capabilities; allowing for remote management and the ability to manage/repair systems anytime from anywhere. What’s Inside? When you open the box containing your Xi3 NUC, you should find: • One fully integrated Intel® NUC DC53427HYE including RAM, SSD, OS, and WiFi (if applicable) • One Power Cord • One Power Adaptor • One Vesa Mount Getting Started Step One - Connect Your Display To get started, connect your monitor cable to your display and then connect to either the HDMI or one of the two DisplayPorts found on your NUC. The HDMI port supports standard, enhanced, or high definition video, plus multi-channel digital audio on a single cable. The port is compatible with all ATSCV and DVB HDTV standards and supports eight full range channels at 24-bit/96 KHz audio of lossless audio formats such as Dolby* TrueHD or DTS* HD Master Audio. The DisplayPort is designed to support connections between PCs and monitors, projectors, and TV displays. It is suitable for display connections between consumer electronics devices such as high definition optical disc players, set top boxes, and TV displays. Multiple DisplayPort and HDMI configurations feature the following: • • • • Two independent displays Single HDMI 1.4a with 1080P support Single DisplayPort 1.2 with 4K support Collage Display Triple Display Configuration Resolutions Active Display DisplayPort 1920 x 1200 @ 60 Hz Active Display DisplayPort 1920 x 1200 at 60 Hz Active Display HDMI 1080P at 60 Hz Step Two - Connect Your Mouse and Keyboard Connect your keyboard cable to any USB port on your Xi3 NUC. Next, connect your Computer Mouse cable to a different USB port. {NOTE: If your keyboard and mouse share a combo USB cable, connect this to any USB port. Additionally, you can also use a wireless keyboard and/or mouse; if you choose to do so, insert the wireless USB keyboard and/or mouse module(s) into any USB port(s).} Step Three - Connect Your External Hard Drive If you will not be using an external hard drive, skip this step. If, however, you will be using an external hard drive, connect this device into the appropriate port on your Xi3 NUC. {NOTE: When we refer to external hard drives in this step, we are NOT referring to USB sticks or thumb drives. This is especially noteworthy as a USB thumb drive cannot be used to launch a Windows Operating System. Additionally, although it is possible to launch openSUSE and other Linux Operating Systems with a USB thumb drive, we strongly recommend against doing so as this will seriously degrades the performance of the Operating System.} Step Four - Connect to the Network If you intend to surf the World Wide Web or use email, you will need a network connection. For many Xi3 NUC owners, this will involve plugging an Ethernet cable into the Ethernet Port on the back of your computer. If, however, you want to connect to a network wirelessly, you will need a wireless connection, such as a wireless network adaptor, which can be plugged into one of the unused USB Ports on the back of your computer. Step Five - Connect the Power Cord and Power Adaptor First join the Power Cord to the Power Adaptor. Next connect the small round end of the Power Cord to the Power Cord port found on back of the Xi3 NUC. Then insert the three-prong AC plug directly into an electrical wall outlet (or a surge protector/power strip). Step Six - Turn Your Xi3 NUC On The Power Button is found on the top of the Xi3 NUC. Briefly depress this Power Button to turn on your Xi3 NUC. {NOTE: You should also turn on your computer monitor/display at this time.} Your Operating System The standard Operating System for the NUC is openSUSE Linux. However, based upon your preferences, you may have purchased your computer with a different Operating System pre-installed, such as Windows®. {NOTE: The Xi3 NUC will work with any 64-bit Operating System designed for x86-based computers, such as variants of UNIX®, AIX®, other Linux Operating Systems, and even Web- or Cloudbased Operating Systems.} Listed below are instructions for getting started with the two most common operating systems. openSUSE Linux After completing Steps One through Six above (including turning on your Xi3 NUC and your computer monitor/display), the main screen of the openSUSE Linux operating system should appear on your computer monitor, signifying that you are ready to begin using your Xi3 NUC. {NOTE: When shipped from the factory, the initial Root Password on an Xi3 NUC pre-loaded with openSUSE Linux is xi3password – all in lowercase. Please reset your Root Password after initial use.} Windows 7/8 After completing Steps One through Six on the previous pages (including turning on your Xi3 NUC and your computer monitor/display), the main screen of your Windows operating system should appear on your computer monitor, signifying that you are ready to begin using your Xi3 NUC. Move Data onto your Xi3 NUC If you purchased your Xi3 NUC with certain Software Applications pre-installed on your machine, you should be able to see and use these programs once you have turned on your computer. Loading additional Software Applications onto your Xi3 NUC can be accomplished either by downloading/installing these programs via the Internet or by transferring/installing the programs from a DVD/CD disc or USB drive onto your Xi3 NUC. Downloading/Installing Programs from the Internet To download and install Software Applications from the Internet onto your Xi3 NUC, take the following steps. 1. Make sure you are connected to the Internet. 2. Go to the appropriate page on the web. 3. Follow the instructions for downloading the application. 4. Download and install the application. Installing Programs from a USB Thumb drive Toinstall Software Applications from a USB thumb drive onto your Xi3 NUC, take the following steps. 1. Insert the USB thumb drive into an open USB port on the back of your Xi3 NUC. 2. Within the Operating System, highlight the Software Applications you wish to install onto your Xi3 NUC. 3. Follow the Operating System instructions and install the Software Applications to your Xi3 NUC hard drive. Installing Programs from a DVD/CD To install Software Applications from a DVD or CD onto your Xi3 NUC, take the following steps. 1. Connect an external DVD/CD drive to your Xi3 NUC (typically through an available USB port). 2. Insert the DVD or CD into your DVD/CD drive. 3. Within the Operating System, highlight the Software Applications you wish to install onto your Xi3 NUC. 4. Follow the Operating System instructions and install the Software Applications to your Xi3 NUC hard drive. Copying Existing Files to the Xi3 NUC from an Older PC If you have files, photos, videos or other forms of data on your existing computer that you would like to move onto your Xi3 NUC, there are several ways to accomplish this. If you have a lot of files to copy and you have access to a DVD or CD burner, you can copy these files onto a DVD or CD and then follow the steps outlined above in the Installing Programs from a DVD or CD or Installing Programs from a USB thumb drive sections above. You will be installing files instead of “programs.” There are also numerous software applications that are free, or for a nominal fee, that can be installed onto your Xi3 NUC and will walk you through the file transfer process step by step. If you have only a few files to copy, however, you may choose to email the files to yourself as this is often the easiest way to move files from one computer to another. Simply send an email to yourself from your old computer and attach the files you want to that email. Then open the email on your Xi3 NUC and save the files onto your new Xi3 NUC. Once you have successfully booted-up/turned-on your Xi3 NUC and have installed and/or transferred all of the Software Applications and files/data onto your new machine, you’re ready to start using your new Xi3 NUC. Chapter 2 – Get to Know your NUC All Xi3 NUCs come pre-built to include the RAM, Intel® SSD, a professionally imaged Operating System and WiFi (varies by model). Processor Intel® Core™ i5-3427 Processor (1.8GHz with turbo capability to achieve 2.8GHz, Dual-Core processor with 3MB smart cache), supports HyperThreading Technology and Supports Intel® 64 architecture. The Intel® NUC Board has a soldered-down Intel® Core i5-3427 processor with Integrated Graphics Technology and integrated memory controller. System Memory Dual-Channel DDR3 with two connectors for 1600/1333/1066 MHz memory support (16GB max). Integrated memory configurations available through Xi3 include 4GB (1x4GB), 8GB (2x4GB), 8GB (1x8GB) and 16GB (2x8GB). The board has two 204-pin SO-DIMM sockets and support the following memory features: • 1.5V DDR3 SDRAM SO-DIMMs with gold plated contacts • Support for 1.35 V Low Voltage DDR3 (new JEDEC specification) • Two independent memory channels with interleaved mode support • Unbuffered, single-sided or double-sided SO-DIMMs • 16GB maximum total system memory (with 4Gb memory technology) • Minimum recommended total system memory: 1024MB • Non-ECC SO-DIMMs • Serial Presence Detect • DDR3 1600 MHz and DDR3 1333 MHz SDRAM SO-DIMMs Memory Configurations The processor supports the following types of memory configurations: • Dual Channel (Interleaved) mode. This mode offers the highest throughput for real world applications. Dual channel mode is enabled when the installed memory capacities of both SO-DIMM channels are equal. Technology and device width can vary from one channel to the other but the installed memory capacity for each channel must be equal. If different speed SO-DIMMs are used between channels, the slowest memory timing will be used. • Single channel (Asymmetric) mode. This mode is equivalent to single channel bandwidth operation for real world applications. This mode is used when only a single SO-DIMM is installed or the memory capacities are unequal. Technology and device width can vary from one channel to the other. If different speed SO-DIMMs are used between channels, the slowest memory timing will be used. Graphics All Xi3 NUCs support graphics through Intel® HD Graphics. The Intel® HD graphics controller features the following: • 3D Features − DirectX* 10.1 and OpenGL* 3.0 compliant − DirectX* 11.0 CS4.0 only − Shader Model 4.0 • Video − High-Definition content at up to 1080p resolution − Hardware accelerated MPEG-2, VC-1/WMV and H.264/AVC Hi-Definition video formats − Intel® HD Technology and Advanced Hardware Video Transcoding − Blu-ray S3D via HDMI 1.4a − Dynamic Video Memory Technology (DVMT) 5.0 support − Support of up to 1.7GB Video Memory with 4GB and above system memory configuration Video Memory Allocation Intel® Dynamic Memory Technology (DVMT) is a method for dynamically allocating system memory for use as graphics memory to balance 2D/3D graphics and system performance. If your computer is configured to use DVMT, graphics memory is allocated based on system requirements and application demands (up to the configured maximum amount). When memory is no longer needed by an application, the dynamically allocated portion of memory is returned to the operating system for other uses. High-bandwidth Digital Content Protection (HDCP) HDCP is the technology for protecting high definition content against unauthorized copy or interception between a source (computer, digital set top boxes, etc.) and the sink (panels, monitor, and TVs). The PCH supports HDCP 1.4a for content protection over wired displays (Mini HDMI and Mini DisplayPort). High Definition Multimedia Interface (HDMI) The HDMI port supports standard, enhanced, or high definition video, plus multi-channel digital audio on a single cable. Each port is compatible with all ATSC and DVB HDTV standards and supports eight full range channels at 24-bit/96 kHz audio of lossless audio formats such as Dolby* TrueHD or DTS* HD Master Audio. The maximum supported resolution is 1920 x 1200 (WUXGA). The HDMI port is compliant with the HDMI 1.4a specification. Integrated Audio provided by the HDMI interface includes: − AC-3 – Dolby* Digital − Dolby Digital Plus − DTS-HD* − Dolby TrueHD, DTS-HD Master Audio*, (Lossless Blu-ray Disc* Audio Format) − LPCM, 192 kHz/24-bit, 8 channel USB The Xi3 NUC supports USB 2.0/3.0 ports. All USBG 2.0/3.0 ports are high-speed, full-speed, and low-speed capable. The port arrangement is as follows: • USB 2.0 ports: − Two front panel ports are implemented through one dual-port internal header − Two ports are implemented with vertical back panel connectors − One port is reserved for the PCI Express Half-Mini Card − One port is reserved for the PCI Express Full-Mini Card • One front panel USB 3.0 port is implemented through an external connector. LAN Subsystem The LAN subsystem consists of the following: • Intel® 82579LM Gigabit Ethernet Controller (10/100/1000 Mb/s) o 10/100/1000 BASE-T IEEE 802.3 compliant o Energy Efficient Ethernet (EEE) IEEE 802.3az support (Low Power Idle (LPI) mode) o Dual interconnect between the Integrated LAN Controller and the Physical Layer (PHY):  PCI Express-based interface for active state operation (S0) state  SMBUS for host and management traffic (Sx low power state) o Compliant to IEEE 802.3x flow control support o 802.1p and 802.1q o TCP, IP, and UDP checksum offload (for IPv4 and IPv6) o Full device driver compatibility • Intel® QS77 Express Chipset • RJ-45 LAN connector with integrated status LEDs Additional features of the LAN subsystem include: • CSMA/CD protocol engine • Jumbo frame support • LAN connect interface between the PCH and the LAN controller • Power management capabilities − ACPI technology support − LAN wake capabilities • LAN subsystem software Two LEDs are built into the RJ-45 LAN connector. The below table describes the LED states when the board is powered up and the LAN subsystem is operating LAN Connector LED States LED LED Color Link Green Data Rate Green / Yellow LED State Off On Blinking Off Green Yellow Condition LAN link is not established LAN link is established LAN activity is occurring 10 Mb/s data rate is selected 100 Mb/s data rate is selected 1000 Mb/s data rate is selected Hardware Management Subsystem The hardware management features enable the board to be compatible with the Wired for Management (WfM) specification. The board has several hardware management features, including thermal and voltage monitoring. The hardware monitoring and fan control subsystem is based on a Nuvoton NCT5577D embedded controller, which support the following: • Processor and system ambient temperature monitoring • Chassis fan speed monitoring • Voltage monitoring of +12V, +5V, +3.3V, Memory Vcc (V_SM), +Vccp, PCH VCC • SMBus interface Fan monitoring can be implemented using third-party software. Power Management Power Management is implemented at several levels including: • Software support through Advanced Configuration and Power Interface (ACPI) • Hardware support: − Power Input − Instantly Available PC technology − LAN wake capabilities − Wake from USB − WAKE# signal wake-up support − Wake from S5 − Wake from CIR − +5 V Standby Power Indicator LED Energy Saving Settings The Xi3 NUC is designed to be energy efficient in accordance with ENERGY STAR guidelines. It initially has been configured with default settings intended to provide a good balance between performance and energy consumption. The default settings are as follows: Setting Turn Off display − Disables video output to the monitor and allows the monitor to enter a power-saving mode − Video and monitor will automatically power-on upon user activity − Xi3 NUC keeps running while screen is blank Sleep Mode − The Xi3 NUC enters a power-saving state and stops running − Your work, applications and system state remain saved in memory as long as the power supply is not disconnected − The system will resume upon any user input (keyboard or mouse) Default Timing 10 minutes (after no keyboard or mouse activity) 30 minutes (after no keyboard or mouse activity) Intel Security and Manageability Technologies Intel® Security and Manageability Technologies provide the tools and resources to help protect and manage assets. Intel® vPRO™ Technology is a collection of platform capabilities that support enhanced manageability, security, virtualization and power efficiency. The key platform capabilities include: • Intel® Active Management Technology (Intel® AMT) 8.0 • Intel® Virtualization (Intel® VT) • Intel® Virtualization for Directed I/O (Intel® (VT-d) • Intel® Trusted Execution Technology (Intel® TXT) • Intel® Identity Protection Technology (Intel® IPT) • Intel® Anti-Theft Technology (Intel® AT) • Trusted Platform Module (TPM) Intel® Active Management Technology, when used with third-party management and security applications, allows for better discovery, heal, and protection of networked computing assets. Features include: − Out-of-band (OOB) system access, to discover assets even while PCs are powered off − Remote trouble-shooting and recovery, which allows remote diagnosis and recovery of systems after OS failures − Hardware-based agent presence checking that automatically detects and alerts when critical software agents have been stopped or are missing − Proactive network defense, which uses filters to block incoming threats while isolating infected clients before they impact the network − Remote hardware and software asset tracking, helping to track computer assets and keep virus protection up-todate − Keyboard, video and mouse (KVM) remote control, which allows redirection of managed system’s video to a remote console which can then interact with it using the console’s own mouse and keyboard Note: Intel® AMT requires the computer system to have an Intel® AMT-enabled chipset, network hardware and software, as well as connection with a power source, a corporate network connection, and an Intel® AMT-enabled remote management console. Setup requires additional configuration of the platform. Intel® Virtualization Technology (Intel® VT), is a hardware-assisted technology that, when combined with software-based virtualization solutions, provides maximum system utilization by consolidating multiple environments into a single server or client. Note: Intel® VT requires a chipset, BIOS, enabling software and/or operating system, device drivers, and applications designed for this feature. Intel® Virtualization Technology for Directed I/O (Intel® VT-d) allows addresses in incoming I/O device memory transactions to be remapped to different host addresses. This provides Virtual Machine Monitor (VMM) software with: − Improved reliability and security through device isolation using hardware assisted remapping. − Improved I/O performance and availability by direct assignment of devices. Intel® Trusted Execution Technology (Intel® TXT) is a hardware security solution that protects systems against softwarebased attacks by validating the behavior of key components at startup against a known good source. It requires that Intel® VT be enabled and the presence of a TPM. Intel® Identity Protection Technology (Intel® IPT) provides a simple way for websites and enterprises to validate that a user is logging in from a trusted computer. This is accomplished by using the Intel® Manageability Engine embedded in the chipset to generate a six-digit number that, when coupled with a user name and password, will generate a One-Time Password (OTP) when visiting the Intel® IPT –enabled websites. Intel® IPT eliminates the need for additional token or key fob required previously for two-factor authentication. Intel® Anti-Theft Technology (Intel® AT) provides local, tamper-resistant defense that works like a poison pill that disables the computer and access to its data even if the operating system (OS) is reimaged, a new hard drive is installed, or the computer is disconnected from the network. Note: No computer system can provide absolute security under all conditions. Intel® AT requires that computer system to have an Intel® AT-enabled chipset, BIOS, firmware release, software, and an Intel® AT-capable Service Provider / ISV application and service subscription. The detection (triggers), response (actions), and recovery mechanisms only work after the Intel® AT functionality has been activated and configured. Certain functionality may not be offered by some ISVs or service providers and may not be available in all countries. Intel® assumes no liability for lost or stolen data and/or systems or any other damages resulting thereof. Trusted Platform Module (TPM). The ST Micro ST33ZP24AR28PVSP version 1.2 revision 116 component is specifically designed to enhance platform security above-and-beyond the capabilities of today’s software by providing a protected space for key operations and other security critical tasks. Using both hardware and software, the TPM protects encryption and signature keys at their most vulnerable stages-operations when the keys are being used unencrypted in plain-text form. The TPM shields unencrypted keys and platform authentication information from software-based attacks. The Dangers of Static Electricity Like all computers, Xi3 NUCs are powered by electricity. As a result, a random static electricity charge can cause serious damage to your Xi3 NUC (just as it can to any electrical device). If you choose to open your Xi3 NUC for any reason, you must do everything possible to prevent an accidental static electrical discharge. Specifically, • DO ground yourself, while seated, before touching or handling your Xi3 NUC by touching any grounded metallic object NOT connected to or touching the Xi3 NUC. • DO NOT open or work on your Xi3 NUC in a carpeted room or a room with a linoleum floor. • DO NOT work on or open your Xi3 NUC during or prior to an electrical storm. Removing & Replacing Components Upgrading, updating and/or replacing components is easy. Simply follow the steps outlined in Intels Integration Guide: http://downloadmirror.Intel.com/23090/a08/D34010WYKH_IntegrationGuide03.pdf Turn Off Your Xi3 NUC Here are the simple steps to turn off or shut down your Xi3 NUC. 1. Close any open files on your Xi3 NUC. 2. Close any applications in use on your Xi3 NUC. 3. Close any open web browsers. 4. For openSUSE Linux users: a. Find and click on the openSUSE icon found in the bottom left-hand corner of your display screen. b. Next click once on the “Kickoff Application Launcher” icon. Then use your cursor to mouseover the “Leave” icon. Next click once on the “Shutdown” icon. c. The openSUSE Linux Operating System will now automatically shutdown in 30 seconds. Or you can expedite the shutdown by clicking your cursor once on the “Turn off computer” button. 5. For Windows users: a. Click on the Start icon in the bottom left-hand portion of your monitor. b. Click on the Shut Down icon. Restarting Your Xi3 NUC You can restart your Xi3 NUC by briefly depressing the Power Button on the top of the computer. Chapter 3 – BIOS Settings The board uses an Intel® Visual BIOS that is stored in the serial Peripheral Interface Flash Memory (SPI Flash) and can be updated using a disk-based program. The SPI Flash contains the Visual BIOS Setup program, POST, the PCI auto-configuration utility, LAN EEPROM information, and Plug and Play support. The BIOS displays a message during POST identifying the type of BIOS and a revision code. The initial production BIOSs are identified as RKPPT10H.86A. When the BIOS setup configuration jumper is set to configure mode and the computer is powered-up, the BIOS compares the CPU version and the microcode version in the BIOS and reports if the two match. The Visual BIOS Setup program can be used to view and change the BIOS settings for the computer. The BIOS Setup program is accessed by pressing the key after the Power-On Self-Test (POST) memory test begins and before the operating system boot begins. {Note, the maintenance menu is displayed only when the board is in configure mode.} The Serial Peripheral Interface Flash Memory (SPI Flash) includes a 128Mb (16000 Kb) flash memory device. System Management BIOS (SMBIOS) SMBIOS is a Desktop Management Interface (DMI) compliant method for managing computers in a managed network. The main component of SMBIOS is the Management Information Format (MIF) database, which contains information about the computing system and its components. Using SMBIOS, a system administrator can obtain the system types, capabilities, operational status, and installation dates for system components. The MIF database defines the data and provides the method for accessing this information. The BIOS enables applications such as third-party management software to use SMBIOS. The BIOS stores and reports the following SMBIOS information: • BIOS data, such as the BIOS revision level • Fixed-system data, such as peripherals, serial numbers, and asset tags • Resource data, such as memory size, cache size, and processor speed • Dynamic data, such as event detection and error logging Non-Plug and Play operating systems require an additional interface for obtaining the SMBIOS information. The BIOS supports an SMBIOS table interface for such operating systems. Using this support, an SMBIOS service-level application running on a non-Plug and Play operating system can obtain the SMBIOS information. Additional board information can be found in the BIOS under the Additional Information header under the Main BIOS page. Legacy USB Support Legacy USB support enables USB devices to be used even when the operating system’s USB drivers are not yet available. Legacy USB support is used to access the BIOS Setup program, and to install an operating system that supports USB. By default, Legacy USB support is set to Enabled. Legacy USB support operates as follows: 1. When you apply power to the computer, legacy support is disabled. 2. POST begins 3. Legacy USB support is enabled by the BIOS allowing you to use a USB keyboard to enter and configure the BIOS Setup program and the maintenance menu. 4. POST completes 5. The operating system loads. While the operating system is loading, USB keyboards and mice are recognized and may be used to configure the operating system. (Keyboards and mice are not recognized during this period if Legacy USB support was set to Disabled in the BIOS Setup program.) 6. After the operating system loads the USB drivers, all legacy and non-legacy USB devices are recognized by the operating system, and Legacy USB support from the BIOS is no longer used. 7. Additional USB legacy feature options can be accessed by using Intel® Integrator Toolkit. To install an operating system that supports USB, verify that Legacy USB support in the BIOS Setup program is set to Enabled and follow the operating system’s installation instructions. BIOS Updates The BIOS can be updated using either of the following utilities, which are available on the Intel® World Wide Web site: • • • Intel® Express BIOS Update utility, which enables automated updating while in the Windows environment. Using this utility, the BIOS can be updated from a file on a hard disk, a USB drive (a flash drive or a USB hard drive), or a CD-ROM, or from the file location on the Web. Intel® Flash Memory Update Utility, which requires booting from DOS. Using this utility, the BIOS can be updated from a file on a hard disk, a USB drive (a flash drive or a USB hard drive), or a CD-ROM. Intel® F7 switch during POST allows a user to select where the BIOS .bio file is located and perform the update from that location/device. Similar to performing a BIOS Recovery without removing the BIOS configuration jumper. Both utilities verify that the updated BIOS matches the target system to prevent accidentally installing an incompatible BIOS. BIOS Recovery It is unlikely that anything will interrupt a BIOS update; however, if an interruption occurs, the BIOS could be damaged. Table 27 lists the drives and media types that can and cannot be used for BIOS recovery. The BOS recovery media does not need to be made bootable. Acceptable Drives / Media Types for BIOS Recovery Media Type Hard disk drive (connected to SATA or USB) CD/DVD drive (connected to SATA or USB) USB flash drive USB diskette drive (with a 1.4 MB diskette) Can be used for BIOS recovery? Yes Yes Yes No (BIOS update file is bigger than 1.4MB size limit) Note: Support file systems for BIOS recovery: NTFS (sparse, compressed, or encrypted files are not supported), FAT32, FAT16, FAT12, ISO 9660 Boot Options In the BIOS Setup program, you can choose to boot from a hard drive, optical drive, removable drive, or the network. The default setting is for the optical drive to be the first boot device, the hard drive second, removable drive third, and the network fourth. The network can be selected as a boot device. This selection allows booting from the onboard LAN or a network add-in card with a remote boot ROM installed. Pressing the key during POST automatically forces booting from the LAN. To use this key during POST, the User Access Level in the BIOS Setup program’s Security menu must be set to Full. For use in embedded applications, the BIOS has been designed so that after passing the POST, the operating system loader is invoked even if the following devices are not present: • Video adapter • Keyboard • Mouse Pressing the Key during POST causes a boot device menu to be displayed. This menu displays the list of available boot devices. Boot Device Menu Options Boot Device Menu Function Keys <↑> or <↓> Description Selects a default boot device Exits the menu, and boots from the selected device Exits the menu and boots according to the boot priority defined through BIOS setup Power Button Menu As an alternative to Back-to-BIOS Mode or normal POST Hotkeys, you can use the power button to access a menu. The Power Button Menu is accessible via the following sequence: 1. System is in S4/S5 (Not G3) 2. User pushed the power button and holds it down 3. The system will emit three short beeps from the PC speaker, then stop to signal the user to release the power button 4. User releases the power button before the 4-second shutdown override If this boot path is taken, the BIOS will use default settings, ignoring settings in VPD where possible. At the point where Setup Entry/Boot would be in the normal boot path, the BIOS will display the following prompt and wait for a keystroke: [ESC] Normal Boot [F2] Intel® visual BIOS [F3] Disable Fast Boot [F4] BIOS Recovery [F7] Update BIOS [F9] Remote Assistance [F10] Enter Boot Menu [F12] Network Boot [F2] Enter Setup is displayed instead if Visual BIOS is not supported. [F3] Disable Fast Boot is only displayed if at least one Fast Boot optimization is enabled. [F9] Remote Assistance is only displayed if Remote Assistance is supported If an unrecognized key is hit, then the BIOS will beep and wait for another keystroke. If one of the listed hotkeys is hit, the BIOS will follow the indicated boot path. Password requirements must still be honored. If Disable Fast Boot is selected, the BIOS will disable all Fast Boot optimizations and reset the systems. BIOS Security Features The BIOS includes security features that restrict access to the BIOS Setup program and who can boot the computer. A supervisor password and a user password can be set for the BIOS Setup program and for booting the computer, with the following restrictions: • The supervisor password gives unrestricted access to view and change all the Setup options in the BIOS Setup program. This is the supervisor mode. • The user password gives restricted access to view and change Setup options in the BIOS Setup program. This is the user mode. • If only the supervisor password is set, pressing the key at the password prompt of the BIOS Setup program allows the user restricted access to Setup. • If both the supervisor and user passwords are set, users can enter either the supervisor password of the user password to access Setup. Users have access to Setup respective to which password is entered. • Setting the user password restricts who can boot the computer. The password prompt will be displayed before the computer is booted. If only the supervisor password is set, the computer boots without asking for a password. If other passwords are set, the user can enter wither password to boot the computer. • For enhanced security, use different passwords for the supervisor and user passwords. • Valid password characters are A-Z, a-z, and 0-9. Passwords may be up to 19 characters in length. • To clear a set password, enter a blank password after entering the existing password. Supervisor and user Password Functions Password Set Supervisor Mode User Mode Setup Options Neither None Supervisor only Can change all options* Can change all options User only N/A Supervisor and user set Can change all options Can change all options* Can change a limited number of options Can change all options Can change a limited number of options *Note: If no password is set, any user can change all setup options. Password to Enter Setup None Password During Boot None Supervisor password Supervisor None Enter password Clear user password Supervisor password Enter password User User Supervisor or user Supervisor or user Chapter 4 – Troubleshooting If you want to contact Customer Support at Xi3 Corporation, be sure you have your serial number accessible prior to calling in. Customer Support Web: www.Xi3.com/Support Phone: 1-855-Xi3-HELP (1-855-943-4357) Xi3 Support Technicians answer all Phone Tech Support calls quickly, efficiently and expertly. These are computer professionals who are intimately familiar with all technical aspects of the Xi3 NUC, not individuals reading off a script who don’t really know computers. Front-panel Power LED Blink Codes Whenever a recoverable error occurs during POST, the BIOS causes the boards front panel power LED to blink an error message describing the problem. Front-panel Power LED Blink Codes Type BIOS update in progress Video error* Memory error Thermal trip warning Pattern Off when the update begins, then on for 0.5 seconds, then off for 0.5 seconds. The pattern repeats until the BIOS update is complete. On-Off (1.0 second each) two times, then 2.5 second pause (off), entire pattern repeats (blink and pause) until the system is powered off. On-Off (1.0 second each) three times, then 2.5 second pause (off), entire pattern repeats (blinks and pause) until the system is powered off. Each beep will be accompanied by the following blink pattern: .25 seconds on, .25 seconds off, .25 seconds on, .25 seconds off. This will result in a total of 16 blinks. Note When no VGA option ROM is found *Note: Disabled per default BIOS setup option. BIOS Error Messages Below is a listing of common BIOS Error Messages and a brief description of each. BIOS Error Messages Error Message CMOS Battery Low CMOS Checksum Bad Memory Size Decreased No Boot Device Available Explanation The battery may be losing power. Replace the battery soon. The CMOS checksum is incorrect. CMOS memory may have been corrupted. Run Setup to reset values Memory size has decreased since the last boot. If no memory was removed, then memory may be bad. System did not find a device to boot Chapter 5 – Legal Stuff A copy of the official terms and conditions of our Limited Warranty can be found at: http://www.xi3.com/resource/1410984512000/Legal/TandC/Xi3_Limited_Warranty_Policy.pdf This product guide applies to only the standard Xi3-NUC Lear. Xi3 may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights that relate to the products and/or information contained in this guide. No transfer of any intellectual property rights (including the granting of any license, express or implied, by estoppel or otherwise to any such patent(s), trademark(s), copyright(s), or other intellectual property right(s)) occurs as a result of the furnishing of any Xi3 product, documents, or other materials or information. INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH Xi3 PRODUCTS. NO LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT. THE PRODUCT(S) IS PROVIDED TO YOU ON AN “AS IS” BASIS, WITHOUT IMPLIED WARRANTIES OF ANY KIND, INCLUDING THE IMPILED WARRANTIES OF MERCHANTABILITY, SUITABILITY, PERFORMANCE, AND FITNESS FOR A PARTICULAR PURPOSE (EXCEPT AS EXPRESSLY SET FORTH HEREIN). Xi3 AND ITS AFFILIATES, EMPLOYEES, AND AGENTS ARE NOT LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. MOREOVER, Xi3 IS NOT LIABLE BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING, BUT NOT LIMITED TO, ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. TO THE EXTENT PERMITTED BY APPLICABLE LAW, Xi3 AND ITS AFFILIATES’, EMPLOYEES’, AND AGENTS’ TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING UNDER THIS AGREEMENT OR YOUR PURCHASE OF THE PRODUCT SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT. THE Xi3 PRODUCTS ARE NOT DESIGNED NOR INTENDED FOR ANY APPLICATION IN WHICH THE FAILURE OF THE Xi3 PRODUCT COULD CREATE A SITUATION WHERE PERSONAL INJURY OR DEATH MAY OCCUR. All Xi3 NUC products are evaluated as Information Technology Equipment (I.T.E.) for use in personal computers (PC) for installation in homes, offices, schools, computer rooms, and similar locations. The suitability of this product for other PC or embedded non-PC applications or other environments, such as medical, industrial, alarm systems, test equipment, etc. may not be supported without further evaluation by Xi3. Xi3 may make changes to specifications and product descriptions at any time, without notice. Intel processor numbers are not a measure of performance. Processor numbers differentiate features within each processor family, not across different processor families: To learn about Intel® Processor Numbers go to: http://www.intel.com/content/www/us/en/processors/processor-numbers.html Contact your local Xi3 sales office or your distributor to obtain the latest specifications before placing your product order. Xi3 and the Xi3 logo are registered trademarks of Xi3 Inc. All other trademarks are property of their respective owners. Other names and brands may be claimed as the property of others. Copyright © 2014 Xi3, Inc. All rights reserved. Important Safety Information WARNING: Incorrect use of your Xi3 NUC may void the manufacturer’s warranty. Components – DO NOT remove or replace any of the individual components found on any of the boards inside your Xi3 NUC. Doing so will void the warranty. Airflow/Circulation – DO NOT permanently or semi-permanently block or in any way cover one or both of the honeycombed endcaps of the Xi3 NUC as this will stop or minimize the potential cooling of the various parts and components. Doing so will void the warranty. Replacement Parts – Only Authorized Replacement Parts may be used on or inside an Xi3 NUC. Using non-authorized replacement parts will void the warranty. Water & Liquids – Electricity and water/liquids do not mix. Keep your Xi3 NUC away from water and liquids. An Xi3 NUC suffering water or liquid damage voids the warranty. Important Handling Information WARNING: If you do not follow these handling instructions, you could damage your Xi3 NUC, other property and void the warranty. Transporting or Carrying your Xi3 NUC – If you need to carry your Xi3 NUC from one place to another, we recommend carrying it inside a padded bag or carrying case. If you are shipping your Xi3 NUC, please pack it securely inside a box or shipping container with an appropriate amount of padding to protect it during shipment. In either instance, please ensure that there are no small loose objects inside the shipping box, bag or carrying case. Avoid Powerful Magnets – Your Xi3 NUC contains long- and short-term memory/storage solutions that can be erased if they come in contact with or close to a powerful magnet. Protect Connectors & Ports – Make sure that all ports on your Xi3 NUC DO NOT contain any debris before attempting to connect a cable or device to the ports. It is important that you correctly align the correct cable/connector with the proper port. And never attempt to force a connector into a port. Environmental The below table lists the environmental specifications for the board: Environmental Specifications Parameter Temperature Non-Operating Operating Shock Unpackaged Packaged Specification -40 °C to +60 °C 0 °C to +50 °C 50 g trapezoidal waveform 2 Velocity change of 170 inches/s Half sine 2 millisecond Product Weight (Pounds) Free Fall (inches) <20 21-40 41-80 81-100 Vibration Unpackaged Packaged 36 30 24 18 2 Velocity Change 2 (inches/s ) 167 152 136 118 2 5 Hz to 20 Hz: 0.01 g Hz sloping up to 0.02 g Hz 2 20 Hz to 500 Hz: 0.02 g Hz (flat) 2 5 Hz to 40 Hz: 0.015 g Hz (flat) 2 2 40 Hz to 500 Hz: 0.015 g Hz sloping down to 0.00015 g Hz . Cleaning your Xi3 NUC – To remove dust from (or buff the outer chassis of) your Xi3 NUC chassis, use a clean, lint-free soft cloth. DO NOT spray any type of cleaning solution or apply any liquid cleaner directly to your Xi3 NUC at any time, but especially when the computer is turned on or running. In fact, if you need to use a liquid cleaner to clean the outer chassis of your Xi3 NUC, turn off your computer first (see Page 8). Then apply only enough liquid cleaner to a clean and soft cloth so as to dampen the cloth, and use this dampened cloth to clean the outer chassis of your Xi3 NUC. If you notice an accumulation of dust inside the chassis, use a liquid-free, compressed air aerosol can to spray out the inside of your computer. DO NOT use liquids of any type to attempt to clean the Boards or components of your Xi3 NUC. Doing so will void the warranty. Regulatory Information CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. This device has been verified to comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. The following information is for FCC compliance of Class B devices: This equipment has been tested and verified to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with Xi3’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Modifications to this product not authorized by Xi3 could void the FCC approval and negate your authority to operate the product. Glossary A complete glossary of names, words and terms associated with the Xi3 NUC can be found at www.Xi3.com/news/glossary. Corporate Information Xi3 Corporation can be reached at our corporate headquarters: 299 South Main Street #1300 Salt Lake City, UT 84111 801-478-3800 www.Xi3.com Customer Service: 855-Xi3-HELP (855-943-4357) [email protected] Sales: 877-880-4289 [email protected] Information in this document is subject to change without notice. © 2014 Xi3 Corporation. All rights reserved. Reproduction of these materials in any manner, in whole or in part, without the written permission of Xi3 Corporation is strictly prohibited.