Transcript
YipTel.com
1-800-752-6110
Zultys 36G Name:
Direct Line:
Extension:
Training Video Available | Visit www.yiptel.com then click Resources, Training Center and then YipTel Enterprise. For additional questions, call (800)752-6110 or email
[email protected].
Password:
VMail Pin:
Zultys 36G Layout Message Waiting
To Set Up And Access Your Voicemail | Press the Message button, and use the dialpad to enter the VMail PIN listed above. Follow the instructions to record your name, greeting and to change your default password. If you have already set up your voicemail, press the Message button and enter your chosen PIN.
LIne Keys
Soft Keys
Programmable Keys
To Remotely Access Your Voicemail | If your administrator has given you a voicemail access number, dial that number, enter your extension, and then enter your voicemail PIN. If you don’t have an access number or don’t remember it, simply dial your direct phone number and press # when you hear your greeting. Then enter your extension and voicemail PIN.
To Answer Your Phone | Lift the handset , press the Speaker button, or press the Headset respective button again to hang up.
button. Press the
To Answer While On A Call | Press the Answer soft key. The current call you are on will be placed on hold automatically and you will be connected to the incoming call. You may also press the Line key of the ringing call.
Volume
Call Log Navigation Keys
Message Transfer Redial
End Call Headset Hold Mute Speaker
Hold | While on a call press the Hold
button. To pick up a held call, press the Line key the call came in on or press Hold again.
Voicemail Transfer |
Park | (system hold)
While on a call press the Park soft key. It will then show the park number in the display (typically 01). Press Exit to clear the park number from the display. If your phone has dedicated park keys, press an available Park key (not flashing red) and it will assign the call to that Park key.
Conference A Call
Unpark | Lift the handset then press the Pickup soft key and dial
then lift the handset.
the park number (typically 01) followed by Send. If your phone has dedicated park buttons, press the Park key correlating to the park number you wish to retrieve (it will be flashing red).
Supervised Transfer | While on the phone with the caller press
the Transfer button. Type in the extension or phone number of the person you wish to transfer the call to. Wait on the line until they answer and announce the call. If the party is available to take the call, hang up and the call will be transferred. If they are not available, press Cancel and the caller will be placed on hold. Press the Line key to return to the caller.
Transfer
While on the phone with the caller press the button, then *86 followed by the extension number.
| Call the first party, then press the Conf. soft key. Dial the extension number or full 10-digit number of the second party. To conference the two parties together, press the Conf. soft key again.
Call Pick Up | To pickup any ringing phone, dial *77 on your phone Directed Call Pick Up | To pick up a specific ringing extension, enter the extension number followed by * and press Send.
Paging | (if configured) Press *4 followed by the paging group
number (typically 01, 02, etc.) and press Send. Wait for the prompt and announce your page.
Intercom | Press the Intercom key followed by the extension
number and press Send. If you do not have an Intercom key dial *4 followed by the extension number and press Send.
Blind Transfer | (you do not want to talk to the person before you transfer) While on the phone with the caller press the Transfer button. Dial the extension or full 10-digit number of the person you wish to transfer the call to, then press Transfer again.
YipTel.com
1-800-752-6110
